The Lighthouse Operating System 2025
Page 12 of 33 · WEF_The_Lighthouse_Operating_System_2025.pdf
Organizations naturally have different starting
points in their journey to operational excellence,
depending on which industry they come from,
what their core business goals are and how mature
their operational capabilities are. The Lighthouse
OS combines operational excellence, digital
transformation and sustainability through its five-
step maturity model (Figure 3) where the experience
and best practices of leading companies are
mapped against and codified into the five capability
maturity levels. The governing logic is that each capability builds
on the previous one, forming a foundation for the
next while ensuring the long-term sustainability of
the one before. Together with the data from verified
use cases, this creates pathways of capability
development in a systematic way that can easily be
understood. These pathways within the framework
are practical and solution-focused: rather than
focus on predefined technologies, they describe
the capabilities necessary to be successful. This
ensures that the OS will remain valid and robust
for the foreseeable future through updates to the
capabilities and community feedback.2.3 Five levels of operational maturity to Lighthouse
excellence
The Lighthouse Operating System: Driving Responsible Transformation
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