Vitality is a health and life insurer whose well- being strategy for employees comprises five pillars – physical, mental, social, financial and lifestyle – and features on-site health checks, mental health counselling, mental health awareness training for managers, lunchtime leadership walks and life-stage-specific medical support. The Vitality Programme provides incentives and rewards for employees to take actions that support healthier living, and 72% of participants report that the programme inspired them to make positive lifestyle changes. Vitality’s Next Best Action feature alerts members and employees to the one action that would have the biggest impact on their health, based on the results of their annual online health review, and directs them in how to make this change. The organization’s focus on employee well-being has delivered a healthier, happier, more productive workforce, reflected in employee experience survey outcomes. Vitality research shows that employees who are highly engaged with the Vitality Programme lost 50% fewer days to presenteeism, recorded 28% fewer absences and took 46% less time to recover from sickness.CASE STUDY 9 Vitality provides personalized health interventions to create a healthier workforce Each organization is unique, and tailoring interventions accordingly is crucial for improving overall employee well-being. The good news is that this often involves investing smarter rather than more. To realize the full potential of their workforce, organizations should develop a strategic portfolio of health investments that address poor health and promote well-being. Leaders should commit to long-term, systemic approaches, supported by evidence-based interventions and proactive involvement at all organizational levels. True progress requires smart investment that tackles both symptoms and root causes, fostering a healthier and more productive workforce. Thriving Workplaces: How Employers can Improve Productivity and Change Lives 35

Thriving Workplaces How Employers can Improve Productivity and Change Lives 2025