Contributors Acknowledgements Maria Basso Head, AI Applications and Impact Jill Hoang Initiatives Lead, AI and Digital Technologies Devendra Jain Initiatives Lead, Frontier Technologies for Operations Xiaoming Zhong Initiatives and Communities Specialist, Advanced Manufacturing and Supply Chains Expert Group Tejpreet Chopra Group Chair; Founder, Light & Power Group Achyut Chandra Lead, Strategy and Open innovation, Government and Public Sector, HCL Software Vishwanath Chandru Head–Conglomerates & Large Enterprise, GoogleA.P .M. Mohammed Hanish Principal Secretary, industries Department Government of Kerala Sunil Jha Professor, Indian Institute of Technology, Delhi Pradeep Jhunjhunwala Head of Partner Solutions Architecture, Amazon Web Services G.V.V. Ravi Kumar Vice-President and Head, Advanced Engineering Group, Infosys Sangeet Kumar Co-Founder and Chief Executive Officer, Addverb Sanjeev Malhotra Chief Executive Officer, Centre of Excellence for IoT and AI, Nasscom Ranjani Mani Director and County Head, Generative AI, India and South Asia, Microsoft Dattatraya Navalgundkar Co-Founder, C4i4 LabsWorld Economic Forum Purushottam Kaushik Head, Centre for the Fourth Industrial Revolution India Ayushi Sarna Specialist, Data Policy and Artificial Intelligence, Centre for the Fourth Industrial Revolution India J. Satyanarayna Chief Advisor, Centre for the Fourth Industrial Revolution India Harsh Sharma Project Lead, AI and ML, Centre for the Fourth Industrial Revolution India Sakshi Vohra Strategy and Operations Specialist, Centre for the Fourth Industrial Revolution IndiaBCG X Saumil Agarwal World Economic Forum Project Fellow, BCG Dipayan Chakraborty Partner and Vice-President, BCG X Gaurav Jindal Managing Director and Partner, BCG X Dhruv Madhav Johri World Economic Forum Project Fellow, BCG X Sambhav Kela World Economic Forum Project Fellow, BCG Pooja Rajdev Principal, BCG X Transforming Small Businesses: An AI Playbook for India’s SMEs 49

Transforming Small Businesses 2025