Urban Deliveries Case Studies Combined 2025

Images: Getty Images, Adobe Stock Disclaimer This document is published by the World Economic Forum as a contribution to a project, insight area or interaction. The findings, interpretations and conclusions expressed herein are a result of a collaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum, nor the entirety of its Members, Partners or other stakeholders. © 2025 World Economic Forum. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, or by any information storage and retrieval system.Contents Introduction → 1. Promising practice → Scaling Logistics Beyond Peak Hours: Off-hour Deliveries in New York City 2. Promising practice → Unlocking Urban Waterways: IKEA’s Seine River Delivery Programme 3. Promising practice → Pedestrianizing Deliveries: Amazon’s Walker On-Zone Dispatch in London 4. Promising practice → Smart Infrastructure for Fleet Electrification: Overcoming Grid Constraints in Norway with Posten Bring and Hitachi ZeroCarbon 5. Promising practice → Scaling Micromobility for Urban Deliveries: The iFood Pedal Programme in Brazil Contributors → Endnotes →