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0 of 3 Premium Clicks used this month SUBSCRIBE Print + Online Subscriber Activation | Register x Forgot Password | Need an Account? subscribe | newsletter | deals Classifieds Jobs Autos Real Estate FEATURED » NEWS NOW Ashland Calendar, Feb. 5, 2016 ... New photo book explores joys near Ashland ... Human Bean will be reborn ... Ashland Calendar, Feb. 5, 2016 ... New photo book explores joys near Ashland ... Human Bean will be reborn ... OUR VIEW Our View: Making it right Comment DailyTidings.com Writer Posted Feb. 4, 2016 at 12:01 AM Posted Feb. 4, 2016 at 12:01 AM » Social News The unfortunate plight of Caroline Shaffer's family, whose home was flooded with raw sewage when a city sewer line backed up, illustrates what can happen when insurance companies and lawyers get in the way of reasonable people doing what needs to be done. Shaffer, her husband, four children and her elderly mother have been unable to live in her Morton Street home since early November when the sewage backup occurred. The walls and floors of the home's lower level had to be removed to repair the damage. It is still not clear exactly how the backup occurred, but city crews were working nearby when it happened. The city made an initial payment of $24,000 and offered a total of $225,000, but the city's insurance policy apparently caps the city's liability at that amount. That may be good for the city's bottom line, but it doesn't do much for Shaffer, who says her actual costs will be nearly twice that amount. She is asking the city to pay the difference between what the insurance policy covers and her costs. The city should verify that Shaffer's accounting is accurate, but it certainly appears she has a strong case if the matter goes to court. Her attorney says the insurance cap could be exceeded if it was in the public interest of the city's residents. The city should push its insurance carrier to cover the costs, and pay the difference in any case, and then shop around for a new insurance policy. DailyTidings.com Writer Posted Feb. 4, 2016 at 12:01 AM » Comment or view comments Reader Reaction » STAY INFORMED Email NewsLetter Sign Up Today Sign up for our newsletter and have the top headlines from your community delivered right to your inbox. Southern Oregon Directory Featured Businesses Loading... Business Name address Location, ST | website.com Find Southern Oregon Attractions Bars Restaurants Beauty Salons Entertainment Doctors Medical Specialists Contractors Education Lawn Services Lawyers Shopping Travel Tanning Used Cars Wedding Services ▼ Add your business here + Events Calendar Connect with DailyTidings.com Facebook Twitter RSS Back to top Reader Services Reader Services home Subscriptions Subscriber controls Contact us Submissions Photos Events Letters to the editor Corrections Alerts Email alerts RSS feeds Text Alerts Advertise Media Kit Home Products and services Ad rates Advertising contacts Propel Marketing Mail Tribune Daily Tidings The Nickel Shop Our Valley Blogs Mobile Site Stay Informed Email newsletter Sign Up Today Sign up for our newsletter and have the top headlines from your community delivered right to your inbox. Your privacy is important, read our privacy policy. © Copyright 2016 Local Media Group, Inc. All Rights Reserved. Privacy Policy | Terms of Service | Local Media Group Publications Original content available for non-commercial use under a Creative Commons license, except where noted. DailyTidings.com | P.O. Box 1108, Medford, OR 97501