Document text
FD 302 Rev. 10-6-95!
. _ I -1 Y >
.13 6
FEDERAL BUREAU OF INVESTIGATION _ 137$
. V Date of transcription O 9 1&6/2 O O 1
CRAIG MARQUIS MARQuIsy,| I |
Iemployed asSystem Operation Control, AMERICAN_AIRLINE$ AA!, 4601 Highway 350, "
Fort Worth, Texas 76l55,> 817!9677lO0, was interviewed at his place of
employmentl After being advised of the identities of the interviewing
agents and the purpose of the interview, MARQUIS provided the following
information: ' - I ' ~
' On September ll, 2001, at approximately 7:25 a.m. Central
Standard Time, MARQUIS received a telephone call from the number 3
flight attendant on board Flight ll, identified by the crew manifest as
B.A, ONG {ONG!, AA employee number 131804. This telephone call was' ' " ved by NIDIA GONZALES, 1Efij;i;ij:;fjiran AA supervisor at the Raleigh Reservations Center in
ort aro ina. The call was transferred to central dispatch in Fort
Worth, Texas, because there was a disturbance on board and the flight Y
crew was not able to contact the cockpit. ONG wanted central dispatch
to contact the cockpit. MARQUIS first confirmed that ONG was an AA
flight attendant. ' . ' '
, During this telephone call, ONG reported that there was a
passenger on board who was armed with a knife. vThis passenger was
seated in 103 and was identified as TQM ELSUQANI phonetic!. when
MARQUIS first heard this, he thought that the knife might have been a
Swiss army knife of some sort because it was not that uncommon for
passengers to have these. ONG then informed MARQUIS that the passenger
in seat 9B, DAVID LEWIN, had been fatally stabbed and that the number 1
flight attendant, K.A. MARTIN MARTIN!, AA-employee number 307280, had
been stabbed as well. MARTIN was in bad shape and was currently on i
oxygen. Besides these two individuals, the number 5 flight attendant,"
B. ARESTEGUI, AA employee number 167762, had been superficially wounded
by the passenger with the knife. y .
i In addition to these injuries, there were two men trying to 1
gain access to the cockpit, and by this time, all passengers had been
removed from first class. After the men gained access to the cockpit,
QNG could hear loud arguing from the cockpit area.- ONG also mentioned
that there was something in the air that made it hard to breath. This
_ - ALL intensities zantiimrr g
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' - _ V c sits Ul2~EDB? at amass iJt:ait;tas;tnw
mwemmwm O9/ll/2001 at Fort Worth, Texas, 1
FM# 265ANY280350302' ' . "Dm=Mwmd O9/16/2UUl e
by SAI |AWG=aw@ISSA|:| V
RE 61153 dgegzseglfgatains neither recommendations nor conclusions of the FBL It is the property of the FBI and is lovane 4
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FD 302a Rev. 10-6-95!
' be
r b7 C
265ANY280350302
Contmuauon ofFD-302 of , Craig Marquis _____ ~ Z ,On 09111,/_2001 ,_,Pag= _ 2
92 _ .
telephone conversation lasted from approximately 7:25 a.m. until 0
approximately 7:49 a.m.. » g - . ' 7
I " There was.no doctor on board Flight ll to help-the injured;p
as a result, MARQUIS wanted the aircraft to land at the next available
airport. Because of the medical emergencies and the violence, MARQUIS
intended for.medical personnel and law enforcement to meet the aircraft
as soon as it landed. MARQUIS had the flight tagged as a confirmed y
hijacking and contacted air traffic control ATC! regarding the -
situation. MARQUIS informed the Iof what was
happening with Flight ll and instructed her to contact the crew
immediately and to perform a range analysis given the amount of fuel on
the aircraft. ATC reportedly heard arguing over the microphone, -
hearing a statement to the effect of "either turn hack or we'll kill ,
you." The pilot apparently keyed the microphone at some point during
these events thereby allowing ATC to hear part of what was happening.
It was thought that these transmissions were recorded by ATC, in this
case Boston ATC. During the time in which the telephone conversation
occurred, the aircraft flew erratically and was descending in altitude.
The transponder was turned off, but ATC was handling this flight as a
confirmed hijacking and was attempting to track it. 4
hung u the tele hone, MARQUIS received a callfrmm[:::::fffE:ifiif:ffi an AAI |at John F. KennedyInternational Airport in New York, New York. | |reported smoke
coming from the World Trade Center and asked what was happening. Based
upon his conversation with: MARQUIS figured the impact of Flight
ll was close to 7:49 a.m., corresponding to the end of the telephone -
call from ONG. [::::::]called again at approximately 8:10 a.m- and A
stated that the NEW YORK PORT AUTHORITY confirmed that both towers of
the World Trade Center were on fire and that an AA aircraft was
involved. ' ' * I " I
' Although unsure, MARQUIS thought that his telephone
conversation with ONG,was recorded. He would ascertain whether the
conversation was recorded and would notify the FEDERAL BUREAU OF
INVESTIGATION regarding this. The number 9 flight attendant, M.
SWEENEY, AA employee number 129043, telephoned the AA Flight ServicesDepartment in Boston, Massachusetts. _ - a- ' _
Regarding the hijacking of Flight 77, the aircraft had
crashed before AA really knew that anything was happening on board.W AA
was concentrating on Flight ll and did not realize the peril on Flight
77 until it was too,late. - -
- . ~
REQ #35*13Y 000000135-
FD~302z1 R§v. 10-6-95! »
265ANY-280350-302
Continuation ofFD-302 of Cra ig Ma rgui s N ,on.Q 9 /1 1_L2_O Q lm ,Pagc Z____'%_
A MARQUIS provided ecopy of his notes and _a crew manifest fer
Flight ll, with notes on the manifest. See FD-A340 envelope for these
4 .documents. e , e "V - V,
REQ- #35-13 ' 00000013-e 1
/I
ORev.08-28-Z000! ' , , '
' ' FEDERAL BUREAU OF INVESTIGATION
Precedence: ROUTINE b7c Date: 09/17/2001
To:' Counterterrorismv 0 Attn: Radical Fundamentalist Unit
- _ _ ' 0 , UBLU = A
NewvYork
From: Pittsburgh -
Squad 4/JoV _ Contact: I I
Approved By: I I
Drafted By= S=c1: A
Case ID #: 265D-NY'v28035GPG
Title: PENT BOM/TWIN TOWERS
MAJOR CASE 152
' OO: NEW YORK . 0 ' . ~ '», _ V
Synopsisa To forward transcript of telephone call between 911
contact and United Flight 93 passenger. 0 0
Enclosures: Enclosed for New York are the original and one copy of
an FD~302. ' , V l
Details: On O9/ll/2001, United Flight 93 passenger Edward Felt made
a call to 911 from his cellular phone, stating that there was a
hijacking in progress. The original tape recording of the cellular
telephone call has been entered into evidence. Enclosed is a
transcript of the call. - é ' 7
QLL IE§GPHATIUE CUHTAIHEE _
HEREIN IB'UNCLA5IFIED .
DATE El26~EUO? BY 50324 AUEfBAUfCPBiYHH
REQ. #35-13* FML 60- l"*L/'7" 1 0 000000218
. y .
To: 0Counterterror;sm_ From: "Pittsburgh
Re: 265DNY280350-PG; O9/l7/2001
V LEAD s!:
Set Lead 1; Adm!
COUNTERTERRORISM
AT WASHINGTON, DC
Read and clear. M 0
Set Lead 2§'A Adm!v
NEW YORK
' AT NEW YORK; NY
92
Read and clear.
0 §§
2 ,
REQ¢ #35"13 000000219
92 M L;FD-302 Rev. 10'-6-95!
92 -1-
FEDERAL BUREAU OF INVESTIGATION.
1.
. Daze of transcription O Q/1 1 Q O1
- Attached is a verbatim transcriptien of a recorded
ccnversation between 911 and a passenger zeporting a highjacking in
progress aboaxd United Flight 93 on September ll, 2001.
I:/MCl82/254clj0l.trp Y - -
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[Investigation on 9 1/ 1 lv/'20 Q 1 E! Pit C sburgh , PA _
Fi!=# 265D-NY280350-302 Daze dictated 9/ll/2001
by 5A|:|/@111 A ~ .
do$1§g92!_c£z§ains neither recommendations nor conclusions of the F-BL Ix is u: property of the FBI and is loanedéodsnbaaebc 2 O
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FD~302a Rev. I0-6-95! 92I
265DNY280350
Continuation ofFD-302 of
Caller:
911:
Caller:
911:
Callei
911:
Caller
911:
Caller
911:
Caller
911:
Caller
911:
Caller
Q11:
Caller
911:
Caller
911:911 Call _ _ _,,_ ,On 9/ll/ZOO]. ,,Page, 2
"Highjacking in pro"
"Excuse me? Hey somebody's reporting a-" .
"Highjacking in Qrogress." 1
"Sir I'm losing you, where are you at?"
"United flight 93."
"Wait-a minute, wait, United-~night flight--
United flight. United flight 93." _
"Bighjacking in progress!"
"Okay, where you at up? swhere are you at
up?"
"I'm in the bathroom, United flight 93."
"Okay, where are you at?"
"I don't know." '
"Where are you at?" g
"I'donlt know where the plane is."
"Where did you take off at?"
"Newark to San Francisco."
"Newark to San Francisco."
"United flight 93." V _
"I got it, okay stay on the phone with me
sir."
"I'm trying to... UI! at the bathroom. I
don't know what's going on." . .
"Hey somebody get the FAA, Newatk to San
Francisco and they got a highjacking in
progress. Okay, yeah. Dude, get somebody
REQ. #35l3 000000221
F D-30221 Rev. l0-6~95!
265DNY~Z8035O
Continuation of FD-302 of
Caller
911:
Caller:
911:
Caller
- 911:
Caller
911:
Caller
911:
Caller
911:
Caller
911:
Caller
911:911 Call 0 ,0n3/11/2QOl__Jm$ .1,
from the airport on the line. This is a
highjackinq in progress. Are you still there
sir?" 1 4
"Yes I am."
VWhat's your name sir?"
"EDWARD FELT."
"EDWARD FELT? What's ynur phone number sir?"
"Seven, three, two 32!."
"Go ahead."
"Two, four, one 41!."
"Go ahead."
"Six, nine, seven, four 974!."
"How big of a plane sir?"
"It's like a seven-fifty-seven 57!."
"This is a sevenfiftyseven 57!. Hey we
need. It's a sevenfifty-seven 57!. Sir,
sir?" '
"Yes E N
II"Okay, how many peoples on the plane?
"It wasit was pretty empty, maybe UI!."
"Can you still hear me sir, sir} sir can you
still hear me? It's over UI!. Theres a
plane...said the plane's going down. It's
over Mt. Pleasant Township somewhere. Sir?
It's going down. You better make an
announcement on U1!. It's over Mt. Pleasant
somewhere. Hello?
Call terminated.!
REQ. #35-13 ' 000000222
» . '
1 "§ i .!
FD~302 Rev. I10-ass!. '
.1- _
I .b6 _
FEDERAL BUREAU on INVESTIGATION 7b -@
Date of transcription O 9 / 2 O / 2 O O 1
Iwas interviewed at the above address.
.After being advised of the identity of the interviewing agents and the
nature of the interview, he provided the following:
. | IMARIQN BRITTON, but
, I I IBRITTON had dinner togetherfon. the night of 09/10/01 which is thelast time that:Isaw snrrron.
'_On the morning of O9/ll/O1, BRITTON took a car service from her
residence in Brooklyn, New York to Newark Airport_to depart at 8:00am
on United Airlines flight #93 to San Francisco. BRITTON was traveling
to San Francisco in relation to her employment with the United states
U.S.! Census Bureau, New York, New York.- BRITTON was traveling with
IMs. MARTINEZ, who was also an employee of the U.S. Census Bureau in New
York and in charge of computers for that agency. BRITTON did not want
to go on the trip, but did it as a favor to MARTINEZ. r
' At approximatelv 9:30am or.9:4Sam on O9/ll/O1, BRITTON called
I In substance ther ' was as follows: BRITTUN said Aer plane was hiiacked and
~ k own he hone nu, erto ta e d t p mb I I
told her not to worry because they would proba51y just take her to some
other cou " I 'd the hijackers had cut two passengers -
throats. that two planes had crashed into the World
. Trade Center, and BRITTON responded that she knew. BRITTON said they
were turning and going to crash.- |:I then heard a lot of screaming
and then the phone went dead. I . _ » n -
. IIIimmediately tried to call BRITTON back: aI:I butgot a message to the effect that the phone was not in '
service. Given the phone number BRITTON had given him,[:::::::]assumed
I she had borrowed a cell phone from another passenger. BRITTON's_
personal»cell. hone number was 917! 842-2697. During the phoneconversation[:E:::::::::::] BRITTON did_not mention any identifying I .
information about the hljaCk8IS, h0w many there were, how they were
armed, where they currently were on the plane, who was currently flying
the plane, where the plane's destination was, or what other passengers
_ - » _ air Inrnanirinn tnnrirwsn ' '
- ZEREII-1' I3 TJIIICIASESIFIEIITI -
IJHTE E'lZ62ClU?' B1" 5B32?l 1£T.TlI,.-BEE?!!IP'£¥,:""iI*I[¥
lMw@Mwnw 09/17/2001 M Richmond Hill, New York _
n# 265A~NY280350302 I I oncnewa N/A
by V .I S |:|
RE'T8s do§.92§gn__<;ir?ins nciiher recommendations nor conclusions of the PBX. it is the propcriy ofxh FBI and is lnancdocwrxbvésmzz 6
_ , QTXGQ_ _I Ina r r 3° .t _ I W is
FD-302a Rev.10-6-95! U '
I 136 _
265A-NY-280350-.302 C 0
ContinuationofFD-302 of _ , ,On 09/1,7[_2Q01 ____,Page __ _-2_- K
REQ.on the plane were currently doing. BRITTON did not tellI:|how
she knew about the two_planes crashing into the World Trade Center. "
|:|described BRITTON as: MARION BETTY BRITTON, a white
female, date of birth O4/28/year unknown, 5'6", 190 pounds, with brown
hair, greeneyes, pierced ears, upper dentures, diabetes, home address
880 64th Street Apartment SK, Brooklyn, New York, home telephone number
18! 680-7536, cellular telephone number 917! 842¢2597, who typically
wore a diamond ring on the ring finger of her right hand and a large,
approximately one inch wide gold ring on the ring finger-of her left
hand, and never wore a watch., V *- p
M [::::::]has a key to BRITTON's apartment and is going there
tonight for the first time since the Crash. [:::::::].is going to '
BRITTON's apartment to get her mail so he can pay her bills. [::::::],
intends to pay the rent on BRITTONs apartment for the next six or
seven months, and intends to eav her personal effects in the .apartment during that time. [%::ji:]stated that he will cooperate if
the FBI needs to obtain any of BRITTON's personal effects for - _
identification purposes. .
. _
#35-13 000000227
, , , 92J !
I ' FD-302 Rev. 10-6-95!
. - -1-
FEDERAL BUREAU OF INVESTIGATION
b6
' _ ib'YC
Date of ltanscripiicm t Q 9 /' 2 3 /2 O O 1
? IMARK KENDALL BINGHAM, was~interviewed| i I§¬S¬I'1 l.lI'l1'1g 9
interview was| After bein l t t A pg .i
advised of ntity of the interviewing agent and the nature of_the
t interview, furnished the following information:
| IMARK KENDALL BINGHAM, age 31, who_
' On Tuesday, September ll, 2001, BINGHAM called[:::::::::::::]
L | At approximately 6;35 a.m. Pacific
Standard Time PST!, 9:55 a.m. Eastern Da li ht Time EST!, the- -- telephone rang several times before| la family friend who' was watching the children, answered the phone. W en [answered
the phone, there was something wrong with the phone ~lD¬, so she hung
up the phone. At an roximately 6:44 a.m. PST 9:44 a;m. EDT! the '
phone rang again. answered the phone and the caller was MARK92 ~ BINGHAM. BINGHAM thayt he needed tospeak to "= . K:::::::]and that it was an emergency; _ i
1 [::::::]ran down the hall to edroom and
knocked on the door | was told that there was an
emergency telephone call for her proceeded down the hall
to the tele hone When she nswer ler was BINGHAM. p . . a LH*Eh¬_§h6EETJthe calBINGHAM saidE::::;:::;::g:::] "this is MA K ' w nt to tell you»I'm on a plane an it s eing hijacked." i:::%:i%ii::%lthen got a piece
of paper and asked B ' t eight he was on. lBIN HAM replied, "United Flight 93." 1 told BINGHAM to stay on the telephone
and that she was going to get] I vi
i proceeded down the hall, she was met[:::::::::]
.| had heard the telephone ring and exited her_
bedroom. | MARK, was on the
* y , AL L II1IFRI¥AE."I U36 C UEITAIIIZED ~
_ _ ' PZEPEIIII I5 UI¬fi§LI&5§IFIEl§92
r » 92 @aTt.n1~ze>2nu? BY eaase aU:;aam;cPB;ttm_hwmmWnM O9/l7/2001 M Champion, PA l
,h# 265A~NY280350-302 Ihmdmmmd O9/21/2001 .
by sA| fcin , . ~ t
Rganis dggnjzrlt ioglains neither recommendations nor conclusions of the FBL It is the propmy of the FBI and is l0anBtbfbl6 8
X yx we 'z92>2o>. i ywas a passenger on United Flight §3 on Tuesday, September ll, 2001. -
FD-302a Rev, 10x6-095!
.
< 0 b7C
265A-NY280350302
Continuation '0! FD-302 sf _ I _ _ I _ _ __ _ ',On O__9_/ 11/ ZOO 1' _, Page ___-2-
telephone and the h w s on United Airlines Flight 93 and that it wbeing hijacked. & lthen ran to the telephone to speak[:::ii:]
| I _
I
REQ»e #35430 000000229
0. 92_
Q ~
FD-302 Rev. 10-6~95! _
FEDERAL BUREAU OF INVESTIGATION
. ., ,.. y ..o '0~la 7 t
' - . 4 _ Daze of tzfanscription O9/ll/2001
I was interviewed via the~
.After eing advised of the identity of the
interviewing agent_and the nature of the interview, BRADSHAW provided»the following information: T . _ L
BRADSHAW's wife, SANDRA BRADSHAW, was a flight attendant on
UNITED AIRLINES, flight 93, traveling from Newark to San Francisco,
working first class passengers. SANDRA called BRADSHAW a little before
10:00 a-mi while on the flight and asked BRADSHAW if he had seen what
happened today. BRADSHAW told SANDRA that two planes had crashed into
the World Trade Center in New York-City. SANDRA then told BRADSHAW
that her plane had been hijacked. She continued to state that the '
plane had been hijacked by three men with dark skin, and SANDRA stated
"They almost looked Islamic." One of the hijackers was seated in first
class and SANDRA actually looked at him, this hijacker was "a little
short guy."- The other hijackers were seated in the back of the plane.
. SANDRA only saw the hijackers carrying knives as weapons. All three of
the hijackers put red headbands on their heads as they were hijacking-
the plane. Additionally, SANDRA did not know the location of the plane
but she thought that the plane might be around the MiSSiSSippi River
because they had just passed over a river.l
t SANDRA stated the hijackers went up to the front of the plane
and all passengers and flight attendants were in the rear of the plane.
SANDRA told BRADSHAW that she counted about 27 people in the back of .
the plane with her. The pilots were not in the back of the plane.
A ' SANDRA did not say anything about what the hijackers said nor
the language spoken during the hijacking.; Further, SANDRA did not say
if the hijackers went into the cockpit of the plane or not.
p SANDRA was permitted to use the phone and speak freely,
therefore, BRADSHAW opined that the hijackers were not closely watching
3 the passengers. Additionally, SANDRA told BRADSHAW that the passengers
were getting hot water out of the galley and were going to rush the
hijackers. F " p
- p At the end of the telephone call, SANDRA told BRADSHAW that
everyone was running up to first class and she hung up the telephone._
" I . . AL L. ZIIIFEIPI-L9;TI ON C U1-ITTLIETED v l
IEEREZN I5 U.t'l?CLA55IF.'[ED~ .
ilil-252l3f.'I': BY ETJZEEQ AUCfEi§£T.EU'C?B.-"'21I '
mwmmmnw O9/ll/O1 A Chicago, Illinois telephonically!
File? 2,65ANY280350: 2ssA'-ws2.22a11.- no-zsosn-no-1349101 Dew dicmed O9/ll/Ol
by SA! i /mwm ' -
4 R'g'édocu#92§925c3sll§'92s neither recommcndalions nor conclusions of the FBI. It is the property of me FBI and is loaned
_$ i_l ?_¢i, I75 so: Qsase S h _ p to
~ I
1/2e/ma!
FEDERAL BUREAU OF INVESTIGATION l
Precedence: IMMEDIATE Date: 04/O1/20Q%% _
hr/C
T0: ATLANTA
' From: ATLANTA
Approved By: MSH
med BY" : A
Case ID #1 265ANY-2BO35OAT PENDING!
Title: PENTTBOMB; '
MAJOR CASE 182
Synopsis: ICE #: AT1348
Details: O 4
- INFORMATION CONTROL FORM A
Control Number: ATl348 _
Priority: IMMEDIATE Classification: UNCLASSIFIED
Method of Contact: Telephone/Radio
Source. [:::::::::] FNU! Mmrmwmmmnmrwwmnwn _' IN I5 []1Il¢:]_92§LE;E1]:E]:E£
, _ ; BATE n125-2&0? BY 5032a AUEXBAHIEPBEYHHAfflllatlonz
N Information Received Date: 09/13/2001 Time: 8:25 AM
Component/Agency: I&I/FBI '
Event: CLAIMED TO HAVECALLED ms: FBI
HOTLINE LAST EVENING TO REPORT A CELL PHONE CALL RECEIVED
FROM MARK LNU,_A PASSENGER ON FLIGHT 93. SHE SAID SHE HAD
~ FORGOTTEN INFORMATION LAST NIGHT AND WISHED TO UPDATE HER
REPORT. MARK CALLED BY MISTAKE. HE WASATTEIMPTING T0jcALL vBR, ONCE s1-11: REALIZED
WHAT WAS HAPPENING, SHE ATTEMPTED TO KEEP HIM ow THE; LINE.
REQ. #35-13 [mi . A, awn ooooo_o3s_2_
3, , O .
b6 .
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MARK TOLD HER ONE OF THE FOUR HIJACKERS WAS A PILOT. AS HE
MADE HIS WAY TO THE FRONT OF THE PLANE, HE RAISED HIS RIGHT
ARM AND SAID, HAIL, HAIL HUSSEIN WILL REIGN. A FEMALE
PASSENGER WHO WAS VERY DISTRAUGHT MADE A NEGATIVE RESPONSE
TO THIS. A SECOND HIJACKER LOST HIS TEMPER AND CUT THE -
WOMAN'S ARM FROM SHOULDER TO ELBOW. A MALE PASSENGER
,ATTE.MPTE.0 TO TOURNIQUET THE wouun, BUT TI-IE sscoms HIJACKER
PUSHED THE INJUREDWOMAN INTO THE! SEAT AND PLACED A KNIFE
TO HER THROAT. TI-{E FIRST HIJACKER REPEATED HIS 'GE1STURE'
AND THEN PROCEEDED To TI-IE2 COCKPIT. MARK TOLD|:
|:|THAT ms AND TWOOTHER PASSENGERS WERE PLANNING To
STORM THE COCKPIT nooa AND TAKE OVER THE PLANE. THE
I ORIGINAL TARGET FOR THIS PLANE WAS THE CAPITOL BUILDING,
A ACCORDING T°|:l
Event Date: O9/ll/2001 Time:
References:
Categoriee: 800 NUMBER' FAXED TO SIOC
Event Reviewed By: MSH
Lead Required?: NO
, "O0
v
REQ. #35-13 000000353
* ' ii
FD-302 Rev. 10-s-95!
»1¢ be
b7c
FEDERAL BUREAU OF INVESTIGATION
Date of transcription O 4 /2 9 /2 0 O 2
Li WEI? inteifviewed at tier alarm of emo.lo;zment.J |J_s
a receptionist
| V |After being advised of the identity ofthe interviewer and the nature of the interview, |:provided the
following information:
| IWALESKA MARTINEZ, female
5 5 Hispanic, date of birth October 1 1963, who was one o tne victims on
United Airlines Flight # 93. MARTINEZ forseven ! years and have I¬Sl;¬d at since
1998. 1
On September 11, 2001, at approximately 06: 15 AM, MARTINEZ
was seen off at he; rggidegg | V
I 92 92 92 92 MARTINEZ was en+route
via taxi-cab to Newark International Airport, to fly to San Francisco-
on business for her employer, the United States Census Bureau.
[:::::::::]the Path Train to go to work from Jersey City, NJ,
to the W de Center Path Station in lower Manhattan. On Septemberll, 2001ifii:f;jleft her residence at approximately 08:30 AM, used the
Path Train o anhattan but due to the attack the train was rerouted
to Grand Central Station.[:::::]used the NYC Subway System to go to
downtown Manhattan. The subway stopped enroute to downtown Manhattan,
and due to the attack did not move and at approximatel 12:00 PM]:1 and the other passengers were esc r e»' e ' .[%::::]returned toher residence and was informed by:fff:fff:f?f:fffiTthat United
Airlines Flight #-93 had been hijacked and crashed.
L;::;:]was informed that a GTE Airfone call from United Q
Airlines ig t # 93 was placed to the Dra e M e oup telephone number »212-509-3400 at 09:45 AM for 138 seconds] stated that she was not
in the offi hat time and she received no message that MARTINEZhad called.Ti:i;:jbelieves that due to the fact that the Dratel Group
is located in c ose proximity to the WTC, the switchboard at Dratel was
receiving numerous calls from family and friends of employees. Due to
the large volume of calls, callers were placed on hold and it is
ALL.IMFORHATIUE»EUHTAENED
nmerrn 1a.untLi§sIF1ra .
' a ' airs oi-2a~ann? or 5:334 iutysawstrayrnn
mwnmmmon O4/25/2002 M Washington, D.C. telephonically!
File # 265A-_Ny_.23Q35Q Dale dicmied
i, | IFBI/NYPD JTTF _ V
Rs; iio§15§Lc1r5:ins592:imer recomniendations nor conclusions of the FBI. it is the property of ihe FBI and is ioanedavglagaggcg 58
1 iii r *
92 L '
F0-3023 Rev. no-a-as! '
b6
265ANY28035O 11-7-3
Continuation QFFD-$02 of l V __ , On U 4 2 Q0 2 , Page 2
possible that MARTINEZ was placedwon hold and was not able to "leave amessage. |:|further stated that she did not receive has call on her
answering machines at her residence nor on her personal cell phone on
I September ll, 2001, from MARTINEZ. I .
t MARTINEZ had two cell phones; one for -
personal use using telephone carrier Sprint and one from
her employer using telephone carrier Verizon.
REQ. #35-13 OQOOOGBSQ .
x _ ""' "' '
92.
FD-30.2 Roy. 10-6-95! _
_ I .< ' b6
FEDERAL BUREAU or HVVESTIGATION b C
p - » Date of transcription 0 6/ 1 12 U U2
I Iverizon Airfone Customer Service .
Representativej |I _ Iwas interviewed at her lace ofem 10 ent 2809 Butterfield Road, C>ak Brook, Illinois.,[:fE:f§E::::::::] ,After b 'n la v'sed of the agent's idenature of the interview,ii:%::%:jprovided the following information:
' As a_part of her normal duties,[:::::::]answered a phone call
at approximately 8:40 a.m. Central time, September ll, 2001. Jher
computer screen indicated that his c ll originated aboard a flightoperated by United Airlines. [:f::::;Tand her coworkers were aware of
the commercial aircraft impacts at t e world Trade Center. She greeted
the caller who in turn identified himself as TODD BEAMER. BEAMER y
advised that his flight was being hijacked; He saw two people with n
knives and stated further that "we think we saw someone entering the
cockpit." concluded that this person was in addition to the
two people with knives. ' g
. BEAMER remained ver calm and courteous while conveying thisinformation, Furthermore, E:E:::]recalls an absence of the usuall
background sounds created by the activity and conversations of other
passengers. Because of his professional demeanor, EAMER
if he was a pilot to which he responded in the negative. .asked
him to hold while she conferred with her supervisor.
supervisor, was in the room at the time, -proceeded
to advisel Iof the hiiacking report while keeping BEAMER onhold» | |to obtain/confirm the caller's 4
identity as well as the flight number, origin and destination in orderto provide it to law enforcement officials. [i::::::]estimates this
hold period to be less than two minutes. . g
|:returned to BEAMER with the directedqueries. _ BEAMERrestated his identity and as|:recalls,. advised that he was p
aboard United flight 99 originating in Newark and landing in San
F Aft r 'd' the e ted 'nf r ti n BEAMER' k d f V rancisco. - e provi ing requ s i- o ma o , . as e i
he could be connected with his wife, or if that was not possible, if a
message could be passed to his wife ' ' . nved her. In
order to pass the information needed aced thecall on hold for a period less than thirty seconds. i continued
l A iii Inronniriun rnnrirnrn
l'i§Hl3..LiLi IilblILii&i':i.'3li"l-Elli! '
_ _ ' 11|YI'E Bl-Z62§1G'T- BY 6Ei32¢1 ZETJC/BE£E§,:'CPBFHIEIF
Invsstigalionnn O6/O5/2002 at Oak Brook, Illinois i -
Rk# 26SANY280350-302 y ihwdwmm p06/ll/2002 i
by~ SA ' ' i _.
doc#r§§_§T3ins neither recommendations nor eunclusions of the FBI. - Il is thcjpifopcny of the FBI and is loaned O
i , n 4 "92 A 1 92".§ I. I _ ~
l
FD~302a Rcv. no-6-95!
" biz; V A
mo V
265A-NY280350302
Continuation 0fFD-302 of _ _ , W , On 0 UQ2 _,Page _ _____ 0
conversing with BEAMER for a short period, after which, Irelieved her on the call. An interview of| [is ocumente in
265ANY~280350OUT, serial 3255. f _
, ; [:;;:::]recalls the total period of time she spent either speaking wit BEAMER or confe_rring w»ith too be less than ten
minutes. She estimates placing BEAMER on hold three times during her
period on the call, once for less than two minutes and twice for less
than thirty seconds. She does not recall any description from BEAMER
regarding the clothing or ethnicity of the hijackers during their
exchanges. . ' t 07
Of further note, a print of the computer screen containing
administrative information regarding the call was made when the call
was disconnected. This information was to be passed to the engineering
department in order to determine-where the call was made on the~ aircraft.i ' i _ '
. REQ- #35-13d, i 000000371
.L_I=
Rev. os-23-2000!
RE1» FWElJIEF1l92L;I3lJFiEUllJ IFlIl92E§511I¥T1 JPI
Precedence:."IMMEDIATE
To:-»Counterterrorism
Boston
Washington Field
From: Dallas
DTt Date: 09/ll/2001
ibé '
ll!? C
Contact: SA! I - l
APPIM-d BYE |:|, .
Drafted By: :db
, . _
Case ID #: 265DHQl34810l ;
2650-we-222811»
265DNY280350v
Title: PENTBOMB
Synopsis: Communication to advise recipients of telephone
conversation that took place between Flight Attendant Amy Sweeny,
American Airlines Flight #11, and Flight Services Manager Michael
Woodward during hijacking of American Airlines Flight #11. g .
Details: For information of Boston, Dallas received information from
American Airlines Security Personnel which indicates that a telephone
conversation took place during the hijacking and subsequent crash_of
American Airlines Flight #11. Parties to this conversation were
Flight Attendant Amy Sweeny on board Flight #11! and Base Manager _
Michael Woodward at Logan Airport!. The conversation went generally
as follows: V 4 -
. Sweeny: "The plane
number 5 from business class
Class have both been stabbed.
business class-passenger andhas been hijacked...flight attendant
and flight attendant number l from first
..a hijacker also cut the throat of a
he appears to-be dead...the hijackers
ifour total! were all of middle eastern descent...three were sitting
in business class,..one spoke English very well." Sweeny then
provided seat numbers 9B, lOC, 9G, and 9E as those being used by the
four hijackers.
The conversation continued wherein Sweeny advised that the
hijackers had just gained access to the.cockpit. Sweeny then told_
Woodward that the plane suddenly changed direction and began to
descend rapidly. At that point, Sweeny tried to contact the cockpit
but did not get a response.
J
#35~1a 1 -
of nims MWoodward then asked Sweeny if she knew
ALL IHFUREATZDH'CHTAIHEE _ »
V Hhiullhhhifi - ~ '
DhTE 0l352DD? BY E3Ed UCfEhHfC?EfYHM
A 0000003801is-;r.'a§
92 ..
To: Counterterrorism From: Dallas b7C
Be: 265DHQl348l0l, O9/ll/2001
their location. Sweeny advised, 91 see water and buildings...Oh my
God, Oh my God... end of conversation!." _
' American Airlines Security advised that Michael Woodward
LEAD S!:
Set Lead 1:
gQsToN'
-- AT BOSION _ C »" _
~ Contact American Airlines Fli ht Services Manager MichaelWcodward at telephone number[::::::::::¬::]"to obtain details of his
conversation with Flight Attendant Amy Sweeny. e . _
lSet Lead 2: Adm! : A .
COUNTERTERRORISM Y
AT WASHINGTON, DC
Read and Clear.
'Set Lead 3: Adm!
t WASHINGTON FIELD
AT WASHINGTON
Read and Clear.
Set Lead 4: Adm!
NEW YORK V
AT NEW YORK
Read and Clear.
00 92
2
92
REQ. #35l3 000000381
FD~302 Rev. 10-6-L95! I
.» _ i -1- [ y
g FEDERAL BUREAU INVESTIGATION
D Z
~ V . rvc
Date of transcription O 9 / 12 /2 O O 1
~ i L Flight Services, American Airlines
AA!, AA Flight Academy, Systems Operations Center, 4601 Hwy 360, Fort.
V Worth, Texas 76155, after being apprized of the identity of the
interviewing agent, provided the following information: t-
_ A On 09/11/2oo1,[::::::::]conducted a flight service system
conference call. During the call MICHAEL WOODWARD, AA Flight-Services
Manager, Boston, told her that he received a telephone call from AA _
flight ll. .The.caller was flight attendant AMY SWEENY. According to
WOODWARD, SWEENYs call came from either a cell.telephone or an air
phone on the aircraft. i
_ The call from swrsny was initially received by svr NUNEZ,
manager on duty at AA Boston; NUNEZ became very distraught early in
the conversation; WOODWARD took over the call from NUNEZ;f
- SWEENY told WOQDWARD that the flight had been hijacked and
the number one flight attendant had been stabbed. The number one
r flight attendant was in the first class section of the aircraft. The
- number five flight attendant had also been stabbed in the business
class section of the aircraft. According to SWEENY, the number five
attendant's injury was not life threatening. SWEENY also relayed that
one hijacker cut the throat of a passenger in business class. That
passenger was believed to have.died as a result of his wound.
SWEENY believed there were three hijackers in the business g
4 class section of the aircraft. All three hijackers were of Middle
Eastern decent. -At least one of the hijackers spoke English very well.
The hijackers occupied seats number 9B, 9E, 9G, and 10C. g -
K SWEENY described the atmosphere in the aircraft as calm while
the hijacking was carried out. At one point, the hijackers gained '
access to the cockpit of the aircraft. SWEENY further relayed to
WOODWARD that after the hijackers entered the cockpit, the plane
changed direction and'began-to descend rapidly. During the descent
phase, SWEENY attempted to contact the cockpit; she did not get a
response. _ " '
i ALL INFDRHATIQH tmntirrrn
nsrrm IS umtiissrrirn -l
hire 01-zs~2nn? at susea iUt;siw;tss;rir s
Invwigalivn on O9/ll/2001 at BURT WORHT, TEXAS i " r
' - 4265DNY~28O35O.
F515 265DHQ-1348101, 265D-WE -222811 _ Dam dictated O9/12/"ZUO1
hr SSA:r i.
REQ1i_s d1#g15n1 1@lains neither recommendations nor conclusions of the FBI. 1! is the property of the FBI and is Iounegtg! org 8
. if ~ :4? 5 ' r. _ _ _.L ggggg V ens y.§_{g .
FD-3 02:1 Rev. 10-6-95!
265DjHQ01'3481Ol, 2-as-we-222811, 2650-my-280350 t at.
Continuation ofFD-302 of l , N _,,,_ , On O /I 1 1 / O 1 ,Page 2
» WOODWARD asked SWEENY if she could tell where they were.
SWEENY responded "I see water; I see buildings. Oh my God; Oh my God.
No furhter communication was received from SWEENY; the_telephone call
ended. :- 7 0' e
MiG}-IAE.L WOODWARD ean be contacted at telephone number:
Q Logan Airport,may nave adaltlonaiédetalis regardlng communlcatlon etween SWEENY andWOODWARD. She can be contacted at telephone number '
' [::::::::::]is further descried as follbws: I
ASex; 0 -
Race:
Telephone number;
REQ. #3SFl3 000000389 VH
A REQ.pee
h7c
. 09/12/2001
_MICHAEL WOODWARD, Flight Service Manager, American Airlines
AA!, was contacted at the American Airlines administrative office at
Logan Airport, Boston, Massachusetts. ' i
After being advised of the personal and official identities of the"
interviewing Agent and the identity of| I
Massachusetts State Police MSP!,WOODWARD provided the following
information: 2 . '
WOODWARD stated he is a flight service manager for American
Airlines in Boston, Massachusetts. His job duties are to manage the
flight crews on American Airlines flights. -
On September l1,l200l, WOODWARD came to work at Logan
Airport at 6 45 AM WOODWARD was on heAA office. géometine after 8:00 AM, A V
|:| told him that two fli ht attendants had been stabbed and
were administered ox en. the plane was at Gate 32 and
h went with to see if the ,lane was still there. The e P Y
~went to the gate, realized the flight had left and came back E.
downstairs. Upon returning to the flight service office, WOODWARD
learned that the call between[:::::]and the flight attendant had been
disconnected. . » ' g . ~ .
Shortly thereafter, the AA flight attendant AMY SWEENEY.
called on the airphone from Flight ll and stated the flight had been
hijacked. SWEENEY told WOODWARD the #1 attendant KAREN MARTIN! and
the #5 attendant BOBBY.ARUSTIGUE! has been stabbed. .SWEENEY also
stated that a business class passenger was stabbed and a doctor and
nurse were caring for him. SWEENEY stated that three ! hijackers
gained access to the cockpit and the flight crew could not gain A
access or communicate with the pilots or the cockpit. , ,
The hijackers were sitting in seats 108, 9C, and 9G or 9D
. SWEENEY described the hijackers as three Middle Eastern and 9G
males. One of the males spoke good English and another spoke poor
5nqli5h- aiiirnmmuinicmnnnmn . _
. ' HERElK IS UHCL&$SEFIE3
M - V. Bait El2642U@? BY.6@3E4 aUt;sawrtPBitnn
A O9/ll/Ol Boston, MA, g . '
265ANY-280350-302 . O9/ll/Ol .
I: o u
#35-13 I V I§!~ 92 ooooooseo-WLM75 sol s 7 akf_ A
26'5ANY28035_0302 if. b C
MICHAEL WGODWARD 09/11/01 E 2»
_ As the conversation continued, SWEENEY told WOODWARE the _
gentleman in business class is not going to make it because his
throat is slashed and he is bleeding severely. She said that she did
not think the captain was flying the plane. SWEENEY described how
' they were flying low over the water, then said OH my God and the
call was terminated. i V g i i " i
Before the plane crashed, SWEENEY stated that AA flight
attendant, BETTY ONG, was in the last row of the coach section _
talking to SOmeOne on the air phone. ~ J 4 E
_ WQODWARD took notes while he was talking to SWEENEY which
he signed and dated and gave to the interviewing Agent.
V The following_identi£ying information was obtained from
w000wARD£ . * E 5 g . 4. i.
NAME: - > MICHAEL WOODWARD 1
DATE OF BIRTH:
I "SSAN: .-
ADDRESS: » E
MASSPORT ID#:
AA 10%:
REQ- #25-13 g V 000000391
I __ ____ _ _ __
F:»302inz¢v.iogs»9s!
i b6
H Q b7c
. V _1_ *
- FEDERAL -BUREAU OF INVESTIGATION
Date 0! trénscription O 9 1 2 / 2 O O 1 -
. DL336 _ ' L
Case #265DNY-280350 A -
This is a taped telephone conversation between Flight A A
Attendant BETTY ONG of AMERICAN AIRLINES and the AMERICAN AIRLINES I
SOUTHEAST RESERVATION CENTER, WINSTON and VANESSA. She was On Flight
ll of AMERICAN AIRLINES. iToday's date is September ll, 2001. I
AIL TT=I'F'iY:?1T*I.Jf.TT FIN !TTl11.~1'T £;92T.'E*]EI1'3
BEBE IN I S TII=IC LL35 IFIE D _ .
NATE I31--25-1280? BY AU=IA!B215§,fTLI'3i.-"E}F
hwmwwnn O9/ll/2001'» m Terry, North Carolina telephonically!
~Fi1e# 265DNY218035O , . Date dictated O9/ll/ZIOIOI
by SA|:l*@ldi
. f10Cl#l'§Ig£O£l§f1$ neither rei0mmendBliOnS nor conclusions of [if FBI. it isihe properly of the FBI and is loaned lb O O
V. iwé. A 30¢ 3m§ _
FD-302:1 Rev. H!-6~9LS!
~ v265DNY28035O
Continuation ofFD-3020f _ . __BE_l_TT ,
b6
' ib7C
Y ,On O0]. ,Fage ,2 V
LARRY.WANSLEY
' WANSLEY!: T
NYDIA GONZALEZ
GONZALEZ!: .
WANSLEY:
GONZALEZ
WANSLEY:
GONZALEZ:
WANSLEYE
GONZALEZ
WANSLEY:
GONZALEZ:
WANSLEY:
REQ. #35-13- Today's date is September l1,f200l.» The time is
12:28 p.m., Central Time. I'm LARRY WANSLEY,
Managing Director, Corporate Security, American.
Airlines, Dallas Headquarters, telephone number, »
rim on the line with NYDIA GONZALEZ
who will relay a conversation and statement as to
what transpired this morning. ,NYDIA would you please
state your name and spell it, etc; e
My name is NYDIA GONZALEZ, NYD-IA A ' z,
GONZALEZ. I'm calling number _
And NYDIA, you are at the RALEIGH RESERVATION CENTER.
Is that correct? _ , T
~ I'm at the SOUTHEAST RESERVATION CENTER in Terry,
North Carolina. - T ,
And your telephone number is?
Area <=<><1*=l:l
Okay, and uh, would you relate the incident as it
occurred this morning? _
I'm the Operations Specialist on duty at the time and
I would say at approximately 8:20, one of our
employees received a phone call from, from a flight
attendant on one of our flights. She answered the ,
call through our International Resolution Desk who in
turn hit the emergency button and at that time I _
started listening on a call. The flight attendantfs
name was BETTY ONG and she was relaying to us what
was happening on the aircraft. Letting us know about
uh two gentlemen who had gotten into the cockpit and
how two of the flight attendants had been stabbed.
Okay NYDIA, uh it is my understanding that that
conversation is recorded. Is that correct?
I have it recorded and do you wantit?t
Yes, if you will proceed and play it." _ A
- AL 1 IIQFIBPILQTI iIII'I I: £11111" AIMEE! -
HEREIN IS UIJELASSIFIEI1
-IJQTTE i3l~EiE?-;3;IU!1'} BY 6@32~l £.UC;'BAB?,*CPB; £'I{EI
L _O00000401
FD-302a Rev. I0-6-905! 0
265DNY280350Q
Continuation ofFD~302 of _ TTY QNG __ _ , On /' ]__]_ / 2 O O 1 _ Page 3
GONZALEZ: . 0 I'm gonna try to play it now, I don't
FLIGHT ATTENDANT
BETTY ONG!: 4
WINSTON:
ONG:This is ah_ONG. We can't breathe XUI!. iHes
mace or something.~ ~, - t 0 UI!
got
Can you describe the person that you said went into
the flight deck or U1!? _ ~ V "
I'm, I'm sitting in the back coming back from 0
business. Can you hold on for one second, he's
coming back? 1 _
Unintelligible noise in background. ~ its - _ A
ONG: .
WINSTON:
ONGI L
WINSTQN;
ONG:
WINSTON:
ONGt
VANESSA:
ONG:
WINSTON:~
ONG:
_REQ. #35-13On, on number one. He stood upstairs UI!. Ah,
nobody knows what he's going to do. U1! Ah, I'm ~
UI! is his U1! right now. UI! Ah, we can't get
to the cockpit, the-door won't-open. Hello?_
Can you UI! information relative to ah, you know,
force, force that. Uhm, at this point? What A
operation, what flight are we talking about, Flights
12?
Right now? Okay. We're on Flight ll right now.Flight 11. .- »
Flight 11, Okay.
UI! we are working on
Yeah. ' . Q .
One of the flight attendants UI! has been stabbed.
Can anybody get up to the cockpit? Can anybody getup to the cockpit? V . '
We can't even get a manager to the cockpit. We don't
know what's going on up there. T V
UI! keep the door closed and
Okay. T
000000402
FD-302:: Rev. 10-6-95! -
265DNY28035OK
c ' ' atuam f - BETTY ONG m»O9/11/2001 m 4 ontmuatmn o _ _, V _ __ , ___
REQ.WINSTON
ONG:
WINSTON:-
ONG:
WINSTON
VANESSA:
WINSTON:
ONG:
UNIDENTIFIED MALE
UM!: ' UI! Is anybody
WINSTON
ONG:
WINSTON
ONG:
WINSTON
'92
ONG:
WINSTON
ONG:
WINSTON
#35-13 U1! Did you seen the girl who
I think the guys are up there.
they are on their way up there
Nobody can call the cockpit to
inside. 'Hey,_is anybody still
Yes, I'm still here. xgot stabbed?- I
They might have gon
or, or something.
see if we can get .
there? .
Okay, I'm staying on the line as well.
Okay. in '
UI!, who is calling reservations? ,Is it a flight
attendant, or who? UI! "
We need for U1! call, I
I'm number three. I'm number three on this flight.
UI! on this flight and UI! Flight ll UI!. Have
you guys called anyone else? You know, ah somebody
calling medical and we can't get them.
What,
We've
We're
But-what seat? What'sthere? Is anybody there?
what seat are you in? What seat are you in?
just left Boston_and we're up in the air.
suppose to go to LA and UI!. _ A
the number of your seat?
Okay. Iim in the jump seat right now.» 3R
Okay, are you the flight attendant? -I'm sorry, did
you say you're the flight attendant? *
Hello?o 0 * 1 ' .
Hello, what is your name?
Uhm, you'll have to speak up.
What is your name? y
I 1I can't hear you.
1
00000040391
s
' FD-302a Rev. 10-e-95!
265D-NY28035O
Continuation ofFD-302 of BEI§T_Y QNG ' ,On _Q 9 / 1 1 /_2_Oi0 1 _ [Page 5
ONG: '
WINSTON:
ONG:
WINSTON:
ONG:
Unintelligible in
ONG:
WINSTON: .
' VANESSA: '
WINSTON:' '
VANESSA:
ONG:
WINSTON:
ONG:
#35~13, REQ.
L i .Okay, my name is BETTY ONG., I'm number three on Q
Flight ll. . _ '
Okay. A
The cockpit is not answering their calls and there's
somebody back in business class and there, we can't
breathe in business class. Somebodys got mace or
something. ti *
1 .
Can you describe the person that you said, someone is
flying business class? g ~' '
I'm, I'm sitting in the back, he's coming back from
business, If you can hold on for one second, hes'
coming back. _ , t g
background. ' . _m
Our, our number one who UI! stabbed. Or, something
stabbed. Ah, nobody knows who stabbed who and we
can't even get up to business class because nobody A
can breathe. Our number one in i{UI! stabbed right
now. In number five: The first class passenger
that, ah first ah class galley flight.attendant and
our passenger is stabbed; We can't get to the
cockpit, the door won't open. gHello? .
Yeah, we're getting all the information. We're also,
you know, of course, recording'this.. Uhm, at this
point? .' » I
This is operations. gwhat flight number are wetalking about? ' '
Flight_12.
Flight 12, okay. ~
Okay, we are Flight ll right now. This is Flight ll.
This is Elight 11, okay. _ .
Boston to Los Angeles.
000000404
FD~302a Rev, l.0~6'-95!
CmmmmmnMTDJMOf WBEIIX ONG, .;; W,,&1O9[ll/2001 ,P@c_;_6. _
RE265DNY*28035O
WINSTON:
ONG:
VANESSA:
ONG:
WINSTON:
ONG:
WINSTON:
ONG:
WINSTON:
ONG:
WINSTON:
VANESSA:
WINSTON:
VANESSA:
ONG:
WINSTON:
ONG:
VANESSA:
#3513Yeah. . . .
And the one that has been stabbed and our flight
attendant has been stabbed. S
Can anybody get upyto the cockpit? Can anybody get
up to the coekpit? . " ,
We-canlt even-get into the cockpit. We dont know
who's up there. e A - _ ,-'
U1! keep the door closed and
I'm sorry? » I I N ~
Can they not see the girls get upset?
I think the guys are up there. They might have gone
or they are on their way up there or, or something.
Somebody can call the cockpit. We Can't even get
inside. Is anybody still there? ' .
Yes, we're still herel
Okay, I'll stay on the line as well.
Okay. I _ _
UI! who is calling reservations? Is it a flight
attendant or who? '
I-believe her name is BETTY ONG.
BETTY. .
Im number three, I'm number three on this flight. "
UI! on this flight. '
Yeah. 4
I'm Flight ll. y y y_
From where to where? Have you guys called anyone -else? A - I h - '
, 000000405
FD-3002a Rev. 10-6-95!
265D~NY- 280350
Continuation o§FD-302 of - BETTE ONG _ ,On D9/ll[__ZOUl ,Page 7
REQ.ONG: 3-
Recordin
GONZALEZ
WANSLEY:
GONZALEZ
WANSLEY:
GONZALEZ
WANSLEY:
GONZALEZ
WANSLEY:
GONZALEZ
WANSLEY:
GONZALEZ
WANSLEY:
GONZALEZ
335-13No, were just calling medical and we can't get
g concluded.' . _ -, ' 0'
: ; Thats as far as it goes. _ .
ten . Okay. The conversation lasted another five or
minutes but that's all the recording we have?
: Right. V "
Okay. M - » ~ y
: Communications is checking into it to find out why
cause the emergency button was on the whole time.
- Okay, okay, as you recall, what was the ah, the
balance of the conversation? Can you?
: We were trying to determine uh, at-that point I was
' " on the phone with CRAIG, to determine whether there
had been an fatalities or what if they had any '
' description of, or if there had been any PA1
announcements made from the ah, from the pilots.' If
they had gotten any word from anyone like that.
you didn't, you didn't have anymore
followup uh as to those questions? - ,, l I see, and, and,
: No, no she just repeated the same, she uh gave us the O
- ' condition of the number one flight attendant at one
point. She became conscious, they were giving her
oxygen, and ah then she told us that one of their
passengers, DANIEL LORD, I think the name was, uh,
they believed him to be fatally stabbed. _ '
Okay. V w
: He was one of our passengers in first class.
0 Okay. - . , ' -
: 0 igAnd then she started telling us about how erratically
l the flight was going, descending really fast andsideways.. _ » ' 0 '
. 92
» 000000406
_ ,
FD-302a Rcv.l0-6-95!
' 265DNY280350
Cuntinuation ofFD-30201" BETTY ONG * ,On >09/I-11/2001 ,Page 8
wANsLEY¢0
GONZALEZI.
WANSLEY:-
GONZALEZ:
WANSLEY: i
GONZALEZ:
WANSLEY:
GONZALEZ:
WANSLEY:
GONZALEZ:
WANSLEY:
GONZALEZ:
WANSLEY;
GONZALEZ:
WANSLEY:
GONZALEZ:
END OF TAPE.
REQ- #3513- | ~ " ' .
Okay, and she was at the rear of the plane on the ~_
jump seat. Is that right? '- '
And she told us how the first class passenqers.had
been brought back tocoach. . I "
Uh,.anything else that you recall?
Uh, basically that was it. I M -
Okay, so uh, at, at the end of that conversation did
she say anything about uhm, where we re going in or _
did it just ~ M fi O .
I10. No,
Stop, V _ I
No, at that point she was just saying, "Oh, my God,
the flight, it's going down, it's going down "
Okay, those were her last comments? - 1 I .
Basically, "We're, were going down." Yeah; and she
did ask for us to ptay for her. .
Okay. Did, ah, I assume that she was on a cell phone
is that right? A :' _
Uh, I, I don't know. We didn't determine that.
Okay, I, I wanted to clarify that if you had that
information. ' - ~
With WINSTON and ah VANESSA to see if they recall.
Okay. Well, NYDIA. I think that uh, that'll
conclude what we need to do at this particular point
if you can, if you can fax those two statements to
me. I ~» -
I will.
000000407
I . » _
F D-30231 Rev. l0-6-95!
265DNY?28035O
Continuation QFFD-302 of BETTY QNG _ , On O 9/' 1 1 l , Page _.Q_.. »
REQ- #3513 ~ 000000408
,_/-I t
FD-302 aw no-6-95>
-1. .
FEDERAL BUREAU OF INVESTIGATION ,
. Daze of transcription U Q/1 5 / 2 O O 1 '
I I was interviewed in Ehe Hilton Hotel at Loqan
Airport. Also present during the interview wasI Ii Massachusetts State Police MSP!. I Iwas advised of the
d t f ' 'I i en ity on ewing agents and the nature of the inquiry.
3Thereafter, provided the following information voluntarily:
I I IPHILIPH M- ROSENZWEIG, a passenger
on AMERICAN AIRLINES flight number ll AA #11!. PHILIPH was an .
executive for SUN MICROSYSTEMS, a computer firm, and was traveling to
California on business. .
LIMO 18, a limo service located in Woburn, MA, picked up
PHILIPH at approximately 6:00 a.m. on September ll, 2001.
I PHIL traveled with a black roller-board carryon suitcase and
a laptop computer case. ' -
PHILILP ' ' gold wedding band.~ As the wedding bandwas a replacement,Tiffégfffiibelieved that it was not engraved.,
PHILIPH also wore a wa c wi a black leather wrist band.
- PHILIPH bore surgery scars on his lower and upper back_and
scars form two hernia operations. '» i
PHILIPH's cell phone number was I I the carrier
either being Sprint or Cellular One. I Ianswering machine
recorded an unintelligible phone call etween : a.m. and 9:00 a.m.I on September ll, 2001. beliesves PHILIPH might have ° '
attempted to call her. ,
Elli. II*liF[!1'~EI'i£!.TIf3I*1' CEEZ-1'l1'e.IIiIF.ID "
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by SAI .
R _d0c%13:5 .I1@l3in5 neither recommendations nor conciusions of mi: FBI. It is the property of the FBI and is loaned
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FD-302 REV. 10-*6-$5! g
, -1- in I
t BUREAU OF INVESTIGATION _
V " i Data of transcription O 9 / 1 2 / 2 O O 1
RE: LEAD CONTROL NUMBERS: DL267 AND CE66 '
' Iwas interviewed at His place of employment,
AMERICAN AIRLINES AA! SQUTH ' = OEElCE,t5 Greqsgn
Dr'v Car North C ro | I t i e, y, a lina,
was advised of the official identity of the interviewing agent and »
the nature of the interview. He then provided_the following ~
information: ~
On September ll, 2001,| _ g | duty at I
the Information Center when he received a report_of an emergency
telephone call which was being handled by a representative in the
International Department. _ ' l' "A
' ljwas informed the call concerned a hijacking and went
to the station of VANESSA MINTER whom he replaced on the telephone
call. When[::::] began listening to the call; Operations Specialist
NYDIA GONZALEZ was already on the line. GONZALEZ wa ing thedialogue with the individual who placed the call_andT:Eiiiisimply
listened. i -
W | j the individual who placed the call was
a Flight Attendant-named-BETTY. BETTY further identified herself as
being Flight Attendant Number 3 on AA Flight ll. Flight Attendant
Number 3 was the AA designation for the attendant who serviced the
coach section of the plane and was typically stationed in the rear of
the aircraft. BETTY LAST NAME UNKNOWN! LNU! was questioned as to
whether there were any injuries. BETTY stated the individual who was
seated in 9B, further described as appeared to be dead.Flight Attendant Number 1 was stabbE;:;n;:;n:;lrious condition..
Flight Attendant Number 1 had been placed on oxygen. Flight i
Attendant Number 5 had also been stabbed, but was not described asbeing in serious condition. E::::;]explained that Flight Attendant
Number lgis the Head Flight Atten ant and typically services the
First Class area of the plane, Flight Attendant Number 5 could be
responsible for working anywhere on the Cabin.
' 5&1. L IIl§FU17?l*UiTI GIT E DNTAIZJED
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FD~302a Rev. 10-6~95!"
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Continuation am:-302 of ___| I c ' ,Qn _0_9_/ 12 / 2 O O1 c ,P'age " _2_
|:|listened as BETTY relayed that a passenger who was
seated in 10B was currently in the cockpit. This passenger's name was
provided and phonetically reported as SAMIR AL ASAQUAMI. a
BETTY informed the First Class "passengers had been moved T
to the coach section but did not specify if this was done by the flight crew or the hijackers. It appearedE;::¬;:;Jthat BETTY LNU!
was getting her information from another in lVl uap and relaying it
to the Reservations Office. i_ .
BETTY began explaining that the plane was rapidly
descending and that thew -going down fast. Thereafter, the phonecall was disconnected. t:ffff]looked at the clock which indicated the
time was approximately 8:43 A.M. p y , 7 Y V T 7
Throughout the conversation, Flight AttendantVlBETTY LNU!
provided no indication of where the aircraft was headed or the
A purpose of the hijacking attempt. " V _i
_ [:::::]estimated he listened to approximately ten minutes e
of a conversation which was reported to be in excess of twenty 0!
minutes in length.l - ' 7 »
< . T |:|overheard no reference to the total numberpf flight
attendants, the total number of hijackers, or how soon the event
occurred after takeoff.
~ |:|had no indication as to what was used to stab the
flight attendants. '_ T
REQ. #35-13 _ _oo0ooo439_
FD-302 Rev. I0-6-9,5!
. Ly _ Q
FEDERAL BUREAU or INVESIIGATION if/1,. - K,
I __ Dale of transcription, O § / 1 2 / 2 O 0 1
RE: LEAD CONTROL NUMBERS: DL267; CE66; AND CE233
NYDIA E. GONZALEZ, Hispanic female,
M J was interviewed at her place of ,
employment,_American Airlines AAI Southeastern Reservation' Center SERO!, 5E§:§ffffff:¬fiTe,_Cary, North Carolina 27511,
vtelephone number After being advised of the
identity of the interviewing Agent and the nature of the -'
interview, GONZALEZ provided the following information: w
. GONZALEZ is a er 'tion Operations Specialist forthe AA, employee number[%?i::%j- She has-been working for AA
for approximately 20 years. The SERO is one of several AA's
air travel reservation call centers. Their main reservation
center is located in Dallas, Texas, GONZALEZ is a supervisor
in charged of monitoring calls and coordinating any emergency
calls with their main office as necessary. 7
A On September ll, 2001, on or about 8:20 AM, GONZALEZ
was at her desk when she received an emergency signal light on
hen telephone console. The emergency signal can be initiated,
by any AA reservation agent by pressing a button at their
desk, whenever they receive a call deemed to he emergency in
nature.! The emergency signal light was initiated by WINSTON .
SADLER, one of the reservation agent on duty, who received a
call from_a woman identified as BETTY ONG. GONZALEZ monitored
the telephone conversation between SADLER and ONG. ONG' '
identified herself as the "number 3" flight attendant FA! on
the AA flight number ll, from Boston to Los Angeles. ONG said
that she was sitting on the "jump seat BR" at the rear of the
aircraft, and she advised that somebody got stabbed in V
business class, onhoard the airplane. .At that point, GONZALEZ
contacted CRAIG MARKER,-the manager on duty at the»AA Security
Operations Control SOC! located in Dallas, Texas. GONZALES
was coordinating the call with MARKEE while she monitored the
conversation between SADLER and ONG. ONG reported that the
number l and number 5 FA's got stabbed, and that nobody can
, ' ~ y All II-IFIfiPl<i;%TIUI'I CDDITAIEED ,
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FD-302:1 Rev. 10-6-95!
265DNY~280350cCE
CmmmmwhMFD8Mof Nydia E._Gonzalez , - _,onO9Zl2[200l ,P%e
REQ .get into the cockpit. GONZALES deduced later in the ,
conversation that the lead FA, number 1, had been seriously
stabbed and might be unconscious. The number 1 FA was on oxygen-
at some point. ,The number 5 FA was also stabbed, but the injury
was not serious. GONZALEZ said that ONG was at the rear of the
airplane and did not see the knife weapon.. GONZALEZ was
relaying the information back to MARKEE as ONG described the '
situation on the_airplane. ' L ,
GONZALEZ advised that when SADLER pressed the emergency
button, the telephone conversation was being recorded. L L.
automatically on a Rockwell telephone recording device. The
recording device is capable of recording only up to 4 minutes.
The duration of telephone contact with ONG lasted approximately
23 to 25 minutes. She said that the recorded portion of the
conversation was provided to the FBI. The unrecorded portion of
the conversation is as follow: V .
ONG advised that there appeared to be two passengers
locked in the cockpit, one of which was assigned to seat 10B, -
business class, under the name of AL SUGAMI phoneticy. ONG was;
getting this information from other_flight attendants. She did
not see the two passengers, and could not provide any physical
descriptions of them. . '
GONZALEZ asked ONG about the condition of all
passengers and whether the flight crew made any announcements.
ONG said that no announcements were made, and that the
passengers in coach class suspect something was going on, but
were not aware of the situation. ONG said that the First Class
passengers were moved to Coach, and that the Business Class
cabin was sprayed with possibly-mace. ONG said that it was ,
difficult to breathe, and it was difficult to see what was going
on in the Business and First Class. .ONG told GONZALEZ that she
was informed by other FA's that a passenger by the name of
DANIEL LBWIN may have been fatally wounded. GONZALEZ said thati
LEWIN may have been on sit 98. but that information is not L
confirmed. A N A ' ' . ' , ' j
. ONG kept GONZALEZ appraised of the flying condition of
the airplane, and that from time to time the airplane was taking
rapid descents and flying sideways, erratically. Throughout the
call, GONZALEZ did not hear much commotion on the background..
There were moments in the conversations where ONG asked for
their prayers. GONZALEZ tried to keep the line open and_kept
#35-13. 000000445
FD~302n Riv. 10-5.-95!.
1
2650-my-tzsosso-cs M
. ' it - h7c
ContinuationofFD-3020f _ Ny_dia E."'Gonz.alez _ __ ,On U9/12/_2@Ul _,Page
- 92 ' » ' .
ONG talking. At one point, ONG started to cry and said "Oh God
Oh God, what is going on!" and the call ended. GONZALEZ later
saw what happened on the television news coverage of the V
destruction of the World Trade Center. . »
On a separate matter, GONZALEZ told the writer about
another call on or about 9:30AM, September ll, 2001, by a woman
named| I from Eugene,
. This call was received by_AA Reservation Agent|:92E%fff;iwho also ressed the emergency button to notifiedGONZ LEZ. [::::¬::::]reported that last namenot reported!, flew on AA flight n vlas, Texas
DEW! to Portland, Oregon PDX! on Sunday, September 9, 2001;
Upon returning to his home in Eugene, Oregon, he opened his
suitcase and found that all of his belonging, with the exception
.of his toiletries, were missing inside the suitcase. Instead,
he found i" l stic bags, fuses, and 3 memos written inArabic. [fffiffi:f:Treported that in the memos, she could only
read the English words "Millbroke, " " ' sted, CT", andthat the memos were dated in July. ff::i2:::?ijsaid that her
father was certain that the suitcase was is, and that his
toiletries were in there. GONZALEZ did not have any additional
information regarding the details of the contents of the_ l'
suitcase or the description of fuses found. On September 11,
2001, she contacted-AA Security Managing Director, LARRY
[:::::::] and reported the incident right after the call.
REQ. #3513 - _ GO0000446
FD-302 Rcv. I0-6-95!
t _ _1_ _
FEDERAL BUREAU OF l1WE STIGATlON ,
» DFYC
y , Y , y ' Dale of transcription O 9 / 1 2 / 2 Q O 1
RE: .LEAD common worsen: 131.26? AND c266 4
VANESSA DIAS MINTER was interviewed at the American '
Airlines Southeastern servatigns Center; 500 Greqson Drive» Cari,North Carolina 275l1,[RE
MINTBR is an International Reservation Agent for American Airlines
and has been so emoloved for one year. Also_present during the_
interview was| I After being
advised of the identity of the interviewing agent and the nature of
the interview, VANESSA MINTER provided the following information:
VANESSA MINTER advised that she arrived at work at the V
American Airlines Southeastern Reservations Center around 6:30 a.m¢
on Tuesday, September ll, 2QOl. She showed her security badge to A
access the facility and was at her work station by about 7:00 a;m.
MINTER normally works a shift from-7:00 a.m. to 3:30 p.m. MINTERi
stated that things were going pretty slow on the morning of September
11, 2001, and that_she was not receiving many calls. - A
At approximately 7:59 a.m., MINTER received a telephone
call at her work station from a female caller. The caller's first
words were, I think we're being hijacked.7 MINTER asked the caller
if she could hold for a moment. MINTER looked for, but was unable to
find, the emergency button on her phone pad. MINTER then speed
ldialed the American Airlines international resolution desk. Her call
was answered by WINSTON Last Name Unknown! LNU!. MINTER told
WINSTON what the caller had said. yMINTER then told WINSTON that she
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ContinuationufFD-3020f ___ V ANES3A DIAS IVIINTER ,__,0:iQ9/lZ_/2001 ,Page 2.
I
9|I5f92was going to open up thepline," which resulted in she, WINSTON, and
the-caller all being on the telephone line at the same time. MINTER
indicated that WINSTON was physically located on the other side of the
building from her. WINSTON asked MINTER if she had pushed the
emergency button on her phone. When MINTER responded negatively,
WINSTON pushed the emergency button on his telephone. MINTER explained
that pushing the emergency button causes the call to he recorded and»
also alerts the operations area so-that one of their personnel can pick
up the;call. MINTER advised that she could tell from a light on her '
telephone that a supervisor from the 0 erations Department had gotten
on the line MINTER informed that LNU! initially picked up thecall for Operations. However,[:::EE;g¬g1rentl uickly handed the calloff to NY IA GONZALES MINTER advised that[:fifjd;d not sa an thin ». i D . y s 1 ~. y y , g
while he was on the phone call. p i y .
MINTER stated that the caller was calm but scared. .The
caller identified herself as First Name Unknown! FNU! ONG. ONG
initially said she was on American Airlines flight #12. ONG then
amended her statement.and said she was on flight #11 from Boston to Los
Angeles. ONG said, We're in the air. ONG told MINTER that she was
sitting in a jump seat in the coach cabin in the hack of the plane.
when ONG said she was sitting in the jump seat, MINTER realized that
ONG was either a crew member or crewqualified. ,ONG stated that the #5
and the #1 had been stabbed. MINTER assumed that ONG was referring to
other crew members when she referred to #5 and #1. ONG said something
to the effect of, It happened in the first class cabin. ONG
mentioned that they were having trouble breathing. ONG indicated that V
something was in the air in the passenger cabin but did not clarify
what it was. MINTER stated that ONG did not mention anything about
oxygen masks being released. ONG said that they could not communicate
with the cockpit. ONG stated that the hijackers were in the cockpit .
but did not indicate how they got in. ONG reiterated that #5 had been
stabbed but that #5-was
laying on the floor andnot seriously injured; ONG said that #1 was
was unconscious or dead. MINTER recalled ONG
saying something about a passenger being stabbed and possibly being
dead. .ONG stated_that they were trying to get through to the medical
desk but could not get through. ONG said that there were no doctors on
board. F
i MINTER stated
that was being provided
see what was going on.
in the jump seat at the
passengers in the coach
going on. _
QR;-1 Qthat she thought ONG was relaying information
to her. She did not believe ONG could actually
ONG did not indicate how she came to be sitting
back of the plane. ONG stated that the,
section of the airplane did not know what was e
.
000000448 '
**'kI
FD-30221 QM-:v. 10-6-95!
I
2e5n~NY-286350-ct
CmmwmmoWD4mQf_ VANESSA-DlA5_MINIER . ,OnO9/12/2UO1_,Pge,n3lll
|'92f'f92MINTER advised that GONZALES broke into their conversation
and asked if the pilot had made any announcements. QNG responded that
no announcements had been made and added that they could not get
through to the cockpit. ONG said they could not reach the co>pilot_and
stated something to the effect of, They're the hijackers! already in
the cockpit. After telling GONZALES that they could not get through
to the cockpit, QNG said that the plane was descending. ONG stated
that the airplane was flying sideways. WINSTON asked-if she meant
the plane was flying erratically. ONG said Yes. MINTER remembered
ONG saying-the plane was leveling off and then that the wings were
tilting. MINTER also_recalled ONG saying that the airplane was going
down but thought she meant the plane was just descending rather thh
about to crash. ' - ' blc Y
i MINTER stated that ONG kept repeating herself during the
conversation. ONG said repeatedly that there were stahbings. MINTER
recalled hearing references to the hijackers sitting in seats 2A and 2B
tin the first class cabin of the aircraft.- MINTER was not sure whether
she heard the references to seats ZA and 2B during the phone call with
ONG or later while people were talking in the American Airlines
operations area. At one point during the phone conversation, ONG y_
requested MINTER and the other parties on the call to pray for them,
MINTER recalled that, toward the end.of the conversation, ONG said Oh
my God! .MINTER could not recall whether she heard the Oh my God!
exclamation directly or was told that by someone after she got off the
call. MINTER also remembered ONG saying that some of the passengers.
were moving because they were having difficulty breathing. i
i MINTER advised that she did not hear the end of the phone
conversation with ONG. Near the end of the call INT R gave herheadset to .who was standing near her. could not use
MINTERs headset, because she a a custommade earpiece. [:|went
and got his headset. lwhen returned, he got on the line with ONG.MINTER stood h as he listened to the conversation. After ashort period of time, took off,his~headset.e whe[::::%]tOOk Off
his headset, MINTER rea ized that the plane had crashed or t ey had
lost communication with ONG. MINTER stated that she was still goingover in her mind what she had heard. MINTER estimated thah she was on
the telephone call with ONG for over 20 minutes before took over
for her. i - . .
. p MINTER stated that ONG did not give a description of the
hijackers nor did she indicate how they were able to get into the
cockpit of the airplanej _ . '
* *l3 00O000449i!
I
|
__
FD-30241 Rev. IO-6-95!
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Cnlinuation OFFD-302 of VANESSA DIAS MIN"],lE_B _ _ , On Q 92/ 1 2 /2 O O 1 _ {Page _4__
Following the termination of the telephone conversation with
ONG, MINTER talked to her| Itold her she
needed to write a statement documenting the conversation with ONG and ~
be available for a debriefing. MINTER went to a conference room and
V wrote a statement describing the conversation with ONG. MINTER later,
ended up in the American Airlines operations area, although she wasl unsure how she got there. g - i - 0
x While in the operations area, MINTER heard people talking
about the hijacking. MINTER recalled someone saying somethin aboutinformation still being accessible in the system and heerdE::%:::::::::]
instruct someone to block it, apparently to keep it from being seen
by others. MINTER advised_that the flight's manifest and passenger
ticketing information were available in the operations area._ Also
while in the operations area, MINTER heard that the hijackers had
purchased oneway airline tickets over the Internet. -
' While she was involved in the telephone conversation with
ONG, MINTER pulled up some information on the flight on her computer.
MINTER determined that flight #11 took off from Boston at 8:04 a.m.
She learned that the airplane was a 767 with 92 passengers on board.
After writing her statement, MINTER waited around the A"
operations area for awhile. MINTER began to feel that she was in the
way in the operations area, so she left and went back to her terminal.
At that point she felt calm and believed she was okay emotionally. '
MINTER took a couple of calls at her work station. lThesecond call was
from a woman in Denver who needed to travel to Frankfurt, Germany, for
her mother's funeral. MINTER could not do anything to help the caller
due to the suspension of all flights._ The caller was upset, and that
caused MINTER to_become upset. At that point, MINTER left her work
station and went to the lunch patio area. MINTER waited at the lunch
patio in case someone needed to debrief her. MINTER tried not to speak
to anyone about the telephone call with ONG, since she had been told
not to talk about the conversation. MINTER stayed until 3:30 p.m. when
she went home. " t ; 0 .
1:
REQ- #3513 000000450
/'
FD 302 Revi 10-6-95!
". y -1, .
FEDERAL BUREAU OF INVESTIGATION
V Daze nf transcription S O 9 / 1 3 /*2 O0 1
N * ", t N S * be
Rs; LEAD CONTROL NUMBERS: DL267 AND crass Q MC
i WINSTON COURTNEY SADLER, white male,| I
i I was interviewed at his
place Of employment, AMERICAN AIRLINES AA!-SOUTHEASTERN_RESERVATION
CENTER SERG!, Cary, North Carolina; After being advised as to the
identities of the interviewing agents and as to the nature of the '
interview, SADLER provided the following informationz- '
N _SADLER stated he was currently employed with AA in their
Internatio Y P ' S P stated he was chargedwith being Icoming into the SERO.
SADLER stated that on September ll, 2001, at approximately 8:20 A.M.,
Customer Service Agent CSA! VANESSA MINTER came to him stating that
she had a lady on the telephone line calling from an AA flight that
was being hijacked. SADLER stated that MINTER seemed to be panicked
and stated she could not find her "emergency button" on her S » ~
telephone. SADLER offered to take the call so MINTER transferred the
call to SADLER. SADLER explained that the telephone system operated
by AA allowed for him to be connected.onto a line from one of the_
agents and the agent still remain on the line. Once this was
established, SADLER immediately activated his emergency button which
further allowed the Operations Center to monitor the telephone call.
SADLER stated the individual on the telephone identified herself as
BETTY ONG phonetic!. SADLER stated that she identified herself as
being aboard Flight Number ll as one of the Flight Attendants FA's!,
ONG further stated that people aboard the plane had entered the
cockpit and that FA*s Number 1 and Number 5 had been stabbed." ONG
stated she was located in the coach area of the airplane. At one
point in the conversation, SADLER recalled that ONG stated that all
of the EA's had moved back to the coach area. ONG also stated that -
she did not believe that the coach passengers were aware of the
hijacking._ SADLER explained that the 767 airplane utilized by Flight
ll was sectioned into three sections, a coach area, a business area,
and.a first~class area.» y Y N
ONG further stated she believed mace had been sprayed int
the business class area which made it difficult to breathe. During
_i iii Inrnanarinn tontirrth V V N
HPEIN 15 UNCLASSIFIED » N
DATE Dl3620? at snsza AUEEBAUEIPBKYHH
Iwwemwnw O9/12/2001 M Cary; North Carolina V *- it
nw# 265DNY280350CE ., - 0m=mwmd 09/12/2001
SA ND » *
by SA : CAT:egp _ -_ S
g d0CL# 5Q_Ql1%2§92S neither riommendalions nor conclusions of the FBIL It is the property of the FBI and is loaned,
I S F51»? _ 92~r1iI>Qi . yr -.
FD-302a Rev. :0-6-95!
' 265DNY-280350CE
Con1inuznionof"FD-302 of __ WINSTON CQURTNEY SBDLER ' ',OnQ9/12,/2901 _,Page 2
the entire conversation, ONG seemed to be talking to someone else in
the background and retrieving information including the fact that the
passenger in 9B-had been injured and was possibly deceased. ONG also -
identified passengers seated in Seats 2A, 2B, and 10B as participating
in the hijacking. SADLER stated during the telephone conversation with
ONG other individuals on the line from the Operations Center, namely c
NYDIA GONZALEZ, participated in asking questions of ONG. During these
intervals, SADLER was using his computer screen to find out information
concerning Flight ll. SADLER recalled at one point, he was<monitoringy
a readout on his computer screen where ground control was attempting to
notify Flight ll that Flight 11's transponder had been turned off.
Later he checked his passenger roster to find the name of the passenger
in 98 who had been hurt and identified that passenger as DANIEL LEWIN.
_ SADLER recalled that ONG stated she was trying to call the
pilots in the cockpit, but was not getting a response. ONG had stated
that no announcements had been made from the cockpit. ONG stated she
attempted to find if there was a doctor onboard to assist with the -
wounded. ONG informed that FA.Number 1 was hurt worse than FA Number 5
and they had put oxygen on FA Number 1. ONG gave the impression that
FA Number 5 was sitting somewhere near her. >ONG would state at times
. that the airplane was flying erratically. SADLER recalled_these "
statements of erratic flying occurred several times during the
conversation. SADLER also recalled that for the moments in between the
erratic flying, the airplane seemed to be smooth in its flight path.
SADLER stated at points in the conversation, ONG would state that the
airplane was descending. ,SADLER stated he was convinced immediately
upon taking the call, that it was a legitimate telephone call from an,
airplane because he was use to hearing the background noise given by
airplane telephones and this call had that background noise. SADLER
stated when the airplane seemed to be flown erratically, that ONG would
make statements such as please pray for us....oh God....oh God."
SADLER stated that NYDIA GONZALEZ was in the Operations
Center monitoring the call almost immediately when he had first taken
the call. SADLER stated during the call, he had used his computer
"scratch pad" to take notes of the conversation as it occurred and
these notes were not saved, but had been converted to his handwritten
statement which had previously been provided to the interviewing agent.
SADLER stated the telephone call from ONG went through phases
of signal fade where communication did not appear to be established but
»then it would always return until the very end of the call. ONG never
commented on the planes location to SADLERs recollection. ONG never
REQ. #35~13 'OO0O0O455
_ Q _
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' 265D¥NY+28O35O4CE '
Continuation ofFD3_O1 if I WIN STQN 'CUURTNE,Y SADLER a W, , On 9 1.2 O 1 ,Pagé 3 W
A. indicated with what instrument the FAs had been stabbed. SADLBR
stated that he was personally "stunned" by the whole event.
A copy of SADLERYs handwritten statement and a typed Version
are both attached to this document and made a part hereto. '
0
H
REQ- #35-13' 000000455 '
Y FD-302 Rev. 10-6-95!
FEDERAL BUREAU OF INVESTIGATION "bt [C
< Date of transcription O Q /' 12 /2 O O 1
0RE: LEAD CONTROL NUMBERS: DL267 AND CE66
The following is a rerecorded transcription obtained from
AMERICAN AIRLINES AA! by SA on Tuesday Septemberll, 2001.» The material is being rerecorded from a CD ROQ onto an
Analog Audia Tape for transcription purposes. " _
Flight Attendant FA! ONG -
AA Agent WINSTON SADLER! Av
-Operations <0?! Agent . NYDIA_E. GONZALEZ!
ALL IIf~I i !3R15L!'%=TI1Ii392]' !.'llTiTE=1"."AIIEEZ1
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by SA CAT:egp
f§E'Qqoc92#§15c.or§a3:s neither racammendations nor colnclusions cf the FBI. 1: is the pruperty 0f the F131 and is loaned
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FD-302:1 Rev. 10-6-95! i i¢
265DNY280350CE .
Continuation of FD-3.02 of Transcriptiog _ ,OnO9/12/2001 ,P%¢ 2
. FA ONG:
AA Agent
FA QNG:
AA Agent
FA ONG:
AA Agent
FA ONG:.
AA Agent
FA ONG:
AA Agent:
FA ONG:
AA Agent:
FAsONG:
AA Agent
FA ONG:
AA Agent,
FA ONG:
AA Agent
FA ONG:
REQ. #3513Number 3 in the back, ah, the cockpit is not answering, 0
somebody stabbed in business class and ah, I think there is
mace that we canlt breathe, I don't know, I think.weregetting hijacked. is A A - - to
which flight are you on? ,
Elight- 12 h __ A , _ i
And what seat are you in? Ma'am are you there?'
Yes . » g _ .y
what, what, what seat are you in? Ma'am what seat are you
in? » » q
We're in flight, we just left Boston. We're up in the air.
I know, what - V 7 0
We are suppose to go to LA and the cockpit is not answering
their phone. ~ H . - _
Okay, but what seat are you sitting in? What's the number of
your seat? - A , _ A V
Okay, I'm in my jumpseat right now.
Okay ' g
At 3R A .
Okay, you're the flight attendant? I'm sorry,_did you sayyou're the flight attendant? A t '
Hello - '
Canlt
HelloY
What, what is your name?" _
Youll have to speak up. I can't hear you.
000000458
FD-£1221 Rev. l0~6-95!
265DNY280350~CE ~i
Continuation ofFD-302 of
AA
FA
AA
FA
. AA
AA
FAFATranscription ' ,0nO9/1212001 ,Pgc_ 3 ~
Agent
ONG:
Agent
ONG:
Agent
ONG{
Agent
ONG:
Lots of
FA
AA
FA
AA
OP
AA
i OPONG:
Agent
ONG:
Agent
Agent
Agent
Agent:
REQ. #35=13Sure, what is your name? V A A,
Okay, my name is BETTY ONG, I'm.number 3 on Flight ll.
Okay . Y ' ' ' - y .
And the cockpit is not answering their phone. And there is
somebody stabbed in business class and there is, we can't
»breathe in business class, so somebody's got mace or
something l A - ' w
Can you describe the person that you said, someone is in is
business class. A . i l
Ah, ah, I'm sitting in the back, somebody is coming back from
business. If you can hold on for one second. '
Certainly. . V .
In backgroundz! They want to know whos....I don't know but
Karen and Bobbie got stabbed. ' . A
talking with other individuals at this point! ' _
Our number 1 got stabbed. A person is stabbed, nobody knows.
who stabbed who and we, we can't even get up to business
class right now, cause nobody can breathe. Ah, our number 1
is stabbed right now. A ' . A
Okay A _ _
Our number 5, our first class passengers are, our first
class, our galley flight attendant and our purser has been
stabbed. vAnd we can't get into the cockpit, the door wont
open. Hello? -- . .
Yeah,-Im taking it down, all the information, we're also ah,
you know of course recording this, ah, at this point
This is operations, what flight number we talking about? A
Flight 12 . . ~ '
Flight 12, okay
g0ooooo4s9
FD-3023 Rev. I0-6-95!
265DNY~280350CE
Continuation ofFD-302 of Transcription _,OnO9/12/2001 JPw= 4 A
FA ONGQ
. AA Agent:
FA ONG:
AA Agent
FA ONG:
AA Agent
FA ONG:
AA Agent
FA one:
AAVAgent
FA ONG:
AA Agent
OP Agent
AA Agent
"OP Agent
FA QNG:
-OP Agent
» FA ONG:_
" QP AgentWere on flight ll right now. This is flight ll.
It is flight ll, I'm sorry NYDIA, r
Boston to Los Angeles .
Yes ; i >_ M i _
Our number l has been stabbed and our 5 has been stabbed.
Can anybody get up to the cockpit? Can anybody get up to the
cockpit? We can't even get into the cockpit. We don't know
who's up there. . -,, "-
Well if they were shrewd they would keep the door closed A
and.. A . 1 -
I'm sorry? _
Would they not maintain a sterile cockpit?
I think the guys are up there, they might have gone or jammed
their way up there or something, nobody can call the cockpit,
we can't even get inside.' Is anybody still there? o
Yes, we'll still here. i
Okay, I'm staying on the line as well.
Okay. I -, .
Hi, who is calling reservations? Is this one of the flight
attendants or who, who are you, hon? A
She gave her name as BETTY ONG. "
Betty ~ _
I'm number 3, Im number 3 on this flight
You're the number 3 on the flight.
Yes -A _ _ A
And this is flight ll, from where to where?
REQ. #3513 f g 0000004601
FD-302a Rev. X0043-95!
Continuation ofFD~302 of
REQ.2¬5D~NY#2803SOCE
Transcrintion" »,OnO9/12/2001 §P@e -iL
FA ONG: Flight ll. -
called anyone else? ' OP Agent: Have you guys
FA ONG: N0. Somebody is calling Medical and we can't get
End of tape 0 ' ' - 0
#35"13 - 000000461
b6
b7C -
92 . g A 9/14/G1 -
MICHAEL wooowaebp] |
i I Manager of Flight Services, AMERICAN AIRLINES AA!, H.
' was advised of the identities of the_interviewers and the purpose of
the interview. WOODWARD furnished the following information:_
WQODWARD arrived at work on September 11, 2001, at ' _
approximately 6530 a.m., at the Flight Services office at Boston
LOGAN AIRPORT. He attended a meeting at approximately 6:45 a.m., in
his office with a flight attendant. The meeting lasted for 15
minutes. WOODWARD prepared for the rest of his workday and at
approximately 7:30 a.m., WOODWARD went_to AA Flight ll in order to
check On the status of the flight and the flight attendants.
WOODWARD spoke briefly with the flight attendants and looked on board
Flight ll. WOODWARD did not notice anything which he considered to
be unusual on board Flight 11. "When the flight attendants told him
they were prepared for departure, WOODWARD exited Flight 11L .
icAt some time between 8:15 a.m. and 8:45 a.m;, WOODWARD was
contacted and asked to go to one of the departure gates. WOODWARD
had trouble recalling which gate he went to, but he believes he went
to Gate 31 or 32. Shortly, thereafter, WOODWARD realized a flight
attendant on board one of the flights had called the Flight Services
office to report trouble on a flight. WOODWARD then proceeded to the
Flight Services office, where he took a phone call from ANY SWEENEY
True Name: MADELINE SWEENEY!, a Flight Attendant on AA Flight ll.
The following information was relayed to WOODWARD by SWEENEY via
telephone WOODWARD was unsure whether SWEENEY was on the onboard
phones or a cellular telephone!: I ' t
_ The flight has been hijacked. This flight is Flight ll
from Boston to LA. The plane is a 767. I am in the back with BETTY
ONG_ AA Flight.Attendant!. A man in business class has had his
throat slashed and is presumably dead. #l'flight attendant has been,
stabbed and #5 flight attendant has been stabbed. There is a bomb in
the cockpit. I can't make contact with the cockpit, can you do it?
. art rmrnhaarinn temtiimrn V .
I HEREIN IS hntLisa1rIrn~
9/13/O1 Boston, MA DATE IIil315;~3!3l3? er ;n1t,.»aaT.|1;t§B,+"en1
265DNY280350-302 r i 1 A M 9/13/Old
U S Department of State[;;;;;;;;;;;;;;;] Massachusetts State Police ' ~BLB:dw
P~EQ- #35513 A .W¬-W5 303 agoh I 000000469
g _ l_ ' _ N A _ ___KWg W _ 77 "W
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265DNY280350~302 71 _-
MICHAEL WOODWARD _ _ 9/13/O1 _f 2
We have paged for a doctor or nurse for the flight attendants. The
t coach passengers don't know what's happening. BOBBI is not on oxygen
and KAREN.is. BOBBI is on the floor behind the cockpit._ The ._ i
hijackers are of Middle Eastern descent; One spoke good English and
one didnt._ It is a rapid descent. Something is wrong. I don't ._
. think the captain is in control. I see water. I see buildings.-r
We're very, very low. Oh, my God. 0 j
At this point in the conversation, WOODWARD stated the
hone went staticky for a short time and then the phone line died.%::::::::::]then entered and told WOODWARD and others that a plane
had just crashed into the WORLD TRADE CENTER WTC!. WOODWARD said y
that during the entire_conversation he had with SWEENEY, her voice _
-remained calm and even. WDODWARD also stated that_due to the things
she was saying, he assumed'she was in the rear of the aircraft and J
that no hijackers were near her, WOODWARD did not hear any noise in
the background during the conversation. WOODWARD also stated he took
notes during this entire conversation; The notes have been A
previously received by the FEDERAL BUREAU OF INVESTIGATION FBI!.
REQ. #3543 000000470
i
vr
MICHAEL WOODWARD, American
telephonically contacted at his plac
After being advised of the personalib » .
b7C v09/14/2001
Airlines AA! was _ " ' -
e of employment at Logan Airport.
and official identities of the
investigating Agent, WOODWARD provided the following information,
WOODWARD stated that on September ll
flight attendant AMY SWEENEY on boar, 2001, when he talked to AA '
d Flight ll at approximately 8:30
i a.m., he received the call at the MOD office at Logan Airport. The
acronym MOD stands for Manager on Du
the flight attendants can call with
problems between 5:00 a.m. and 9:00
attendants are given the MOD office
manager. WOODWARD stated there are
the MOD office which are 6l7634-535
SWEENEY could have called on eitherty and is a resouroe office where
scheduling or administrative
p.m. All of the flight V ,
numbers where WOODWARD works asia
two telephone lines coming into
2 and 617~634535l, and AMYline. 0
" ALL IHFHPHATIGH EUNTAIMED
HEP3I I5 EELAS51FlEE
BATE U1-26~EUU? BY-6032% AUCfB£WfEPBf?HU a
"O9/14/2001 Boston, Massachusetts telephonically! -
265DNY28035O ~
A SP~|:|
REQ. #35-is _7@M,Fg .20 A 1Y , 09/14/20001
%%;AI 000000477
RE, L. 09/12/2001 A
~ i i ' " be »
, _ ,,92mV MICHAEL woonwaan,» Flight Service Manager, American Airliiles
AA!, was contacted at the American Airlines administrative office at
Logan Airport, Boston, Massachusetts.. __ A f
After being advised of the personal and official identities of the
interviewing Agent and the identity of] |,
Massachusetts State Police MSP!, WOODWARD provided the following
information: L A o - " -_ W - ' _
g '7» WOODWARD stated he is a flight service manager for American
Airlines in Boston, Massachusetts. His job duties are_to manage the
flight crews on American Airlines flights.92 *
' On September ll, 2001, WOODWARD came to work at Logan
Airport at 6:45 AM. WOODWARD was one of three managers on duty in the
AA office{ Sometime after 8:00 AM; EVELYN NUNEZ, one of the other
managers, told him that two flight attendants had been stabbed and V
were administered oxygen. NUNEZ stated the plane was at Gate 32 and
he went with BETH WILLIAMS to see if the plane was still there. They
went to the gate, realized the flight had left and came backs ' o
downstairs. Upon returning to the flight service office, WOODWARD
learned that the call between NUNEZ and the flight attendant had been
disconnected. V , _ ' g '
. Shortly thereafter, the AA flight attendant AMY SWEENEY
called on the airphone-from_Flight ll and stated the flight had been
hijacked} SWEENEY told WOODWARD the #1 attendant KAREN MARTIN! and
the #5 attendant BOBBY ARUSTiGUE! has been stabbed. _SWEENEY also
stated that a business class passenger was stabbed and a doctor and
nurse were caring for him. SWEENEY stated that three ! hijackers
gained access to the cockpit and the flight crew could not gain
access or communicate with the pilots or the cockpit., i - .
" The hijackers were sitting in seats 10B, 9C, and 9G or 9D
and 9G. SWEENEY described the hijackers as three Middle Eastern
males. One of the males spoke good English and another spoke poor
En9l15h', H ,.iInmnmanmttm1nEh i V E
~ ' HEREIN IS UNCLAEEIFEED
~ - ~ '- DATE or-zaesnuv at amaze AUEJBQEKCPBIYHW
- O9/ll/O1 ' Boston, MA
265A-NY-280350~302 - 09/ll/Ol.
SAI:|
#3513 n,7,,me,5 " 5,02 gqwg _ oooooosss
265A-NY-280350-302g it b6
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MICHAEL WOODWARD O9/ll/O1 , - 2
As the conversatien continued, SWEENEY told WOODWARD_the
gentleman in business class is not going to make it because his
throat is slashed and he is bleeding severely. She said that she did
not think the captain was flying the plane.l SWEENEY described how '7
they were flying low over the water, then said OH my God and they
call was terminated. » l > _ i
Before the plane crashed, SWEENEY stated that AA flight
attendant, BETTY ONG, was in the last row of the coach section ,
» talking to someone on the air phone. , _ V
WOODWARD took notes while he was talking to SWEENEY which
V he signed and dated and gave to the interviewing Agent;
J ~ The following identifying information was obtained from
WOODWARD:i - S g _ - _
NAME: i MICHAEL WOODWARD .
DATE OF BIRTH:
SSAN: _ ¢
ADDRESS: i
MASSPORT ID#:
' AA 1o#=
REQ. #35-13' oooooosss
FD-302 Rev. 10-6-95!
. _I_ _
' ib6
FEDERAL B UREAU OF INVESTIGATION 7 C
Date of transcription O 9 / 1 1 / 2 O Q 1
LEE HANSONJI I was interviewed at his residence an
voluntarily provided the following information:
- HANSON received a telephone call at his residence from his
< son, PETER'BURTON HANSON, Date of Birth: 01/24/1969, Place of Birth:
Bridgeport, CT. sometime before 9:00 A.M. this morning. His son
indicated that the plane on which he was presently a passenger was
being hijacked; LEE HANSON asked whether his son was joking but he
knew from the serious tone in his voice that he wasn't. PETER HANSON
repeated that his plane was being hijacked indicating "I think they've
taken over the cockpit...an attendant has been stabbed...and someone
else up front may have been killed. The plane is making strange moves;
Call United Airlines,..Tell them it's Flight 175, Boston to LA."
LEE HANSON noted that his son was talking in a low tone, but
F b liev d his son was callin from his not whispering. .e ie e L cellulartelephone, which number he provided as | _
LEE HANSON immediatelv phoned the Easton Police Department
and spoke with He told about thesubstance of the call and asked tor any assistance icould
provide.
Within a matter of minutes, LEE HANSON received a second
telephone call from his son. He recalled his son saying the following:
"Its getting bad, Dad...A stewardess was stabbed...they seem to have
knives and mace...They said they have a bomb...It's getting very bad on
the plane...passengers are throwing up and getting sick...the plane is
making jerky movements...I dont think the pilot is flying the
plane...I think we're going down...I think they intend to go to Chicago
or someplace and fly into a building."
LEE HANSON said he heard noise of a woman screaming in the
background. . » -
PETER HANSON continued, "Dont worry, Dad...if it happens
it'll be very fast." g
r t sLL.ImFosnnTInn Chfihtn
A nests is umtzissttitt
DsTt UlM25M2? at asses nncrsawrtrairnn
mwwmmnm O9/ll/2001 at Easton, Connecticut
Fllcfé 265D- - Daxcdactatcd O9/ll/2001
by rkb ' _
RE'&is dcgxggnliogzains neither recommendations nor conclusions of the FBI. It is the property of sh: FBI and is Xoancdozbgas
' ,7 I; /92 O "92 1 Q - i, we t __
F _ mM__
FD-302:1 Rev. 10-6-95!
265D~NY~280350
Continuation of FD-302 of LE E HAN SQN _ _ , On U 9 / 1 Q_O_Q,1 _ ,Page in
RELEE HANSON said the call ended with his son saying "My God,
my God..." _ _ -
LEE HANSON could not say why the call ended abruptly. He did
not know whether his son had hung up or whether the phone
malfunctioned. He said he resisted the temptation to call his son ~
right back because he did not want to place him in any more serious
danger by having his cell phone ring on the plane.
PETER HANSON gave no additional information as to the
identity, nationality, physical description, accents, etc. of thehighjacker s!. N _ V i _
_ LEE HANSON took two sheets of notes during the two phone
calls and he provided these notes to interviewing agents. ~
LEE HANSON indicated he could recall no additional
information or background noise from the telephene calls other than the
aforementioned sound of an unidentified woman screaming.
N HANSON described his son as follows:
Name: PETER BURTON HANSONSex: Male V
Race: Caucasian
DOB: 01/24/1969 .
POB: ' Bridgeport, Connecticut
Residence: 46 Painted Post Road
- Groton, Massachusetts
Home Telephone: 978 488874
Height: . Five feet, ten inches
Weight: ' l70l75 lbs.
Hair: ' Balding red frizzy
Complexion: Fair with freckles
, Miscellaneous: Regularly wore a Breitling
< wristwatch and antique wedding ring
_' PETER BURTON HANSON is employed as VicePresident of
Marketing with TimeTrade.com of Newton. Massachusetts-. He graduated
from Northeastern University in Boston with a Bachelor of Science'
Degree in Business Administration and attained a Master's Degree in
Business Administration MBA! from Boston University.
HANSON was traveling to Los Angeles, California, to attend a
business meeting and was accompanied on United Flight 175 by his wife,
SUE KIM HANSON, born O7/23 believed to be 38 years old!, female, first
#35-13 000000599
'7" 7 ' 7' 1
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ih 7 Ci
265DNY~28035O
Continuation OFFD-302 of , LEE ,["IANSON _ _ -. Qn O 9/ 1 1 /206 1 , Page _ -3-_
generation Korean, 53" height, 135 pounds, and their daughter and only
child, CHRISTINE HANSON, born 02/23/1999.
This was their first plane trip as a family and SUE HANSON was taking,
their daughter CHRISTINE to visit SUE's grandmother for the first time.
Both of SUE HANSON's parents are deceased. SUE HANSON is a doctoral
candidate in the medical field at Boston University.
LEE HANSON had traveled to Boston on Thursday, O9/O6/2001, to
visit with his son, daughterinlaw, and granddaughter. They were
excited about their upcoming flight and indicated they intended to
obtain seating in the bulkhead area behind the first-class seating so
they could have more room for CHRISTINE to playt He is not certain
where they were seated on the flight. ,
SUE KIM HANSON wears corrective eyeglasses and an antique
wedding ring like her husband PETER Her and PETER's ring were the-wedding bandis of LEE HANSON's parents and had been handed down as
gifts. The bands may have inscriptions and may have been cut to size
from the original. Furthermore, PETER's ring may have been repaired.
LEE HANSON provided interviewing agents with a color photo
portrait of his son's_family; A digital color photograph was taken
the portrait by SA Donnelly.of
LEE HANSON indicated that after receiving the calls from his,
son, he turned on the television to see whether the hijacking was being
reported.g He noted he began watching just in time to see the live
footage of the second airliner crashing into the World Trade Center P
- LEE HANSON received a telephone call this mornin from an
individual identifying himself as Special Agent theChicago FBI Office with telephone number! | SA
indicated he was calling HANSON because e receive -lS name crom
United Airlines. V92 ' Present during portions of the interview was LEE HANSO;:::::]
REQ. #3513 000000600!
I
I
L
92
>23
lo/C
9/28/O1
LOUISE SWEENEY,I I7
I Iwas interviewed at her
I residence. .Also present and participating in the interview was[:::::]
I I SWEENEY was advised of the purpose of the
interview and the identities of the interviewing agents. Thereafter,
SWEENEY provided the following information: I
l On September ll, 2001, the morning of the terrorist I
attacks on the World Trade Center WTC!, SWEENEY's son, BRIAN DAVID
swstnsr date of birth s/10/s3,| I[:::::::t::::::] called her from a phone aboard his lane possibly -from his cell phone, cell telephone number I to tell.
her that his plane had been hijacked. BRIAN SWEENEY may have been on
United Airlines Flight 175. At the time of her son's call, SWEENEY
noticed that the clock on her kitchen stove read 8:58 a.m. Her
conversation with her son was mostly personal. However, with regard
to the hijackers, BRIAN SWEENEY told his mother that, I don't know
who they are. SWEENEY also told his mother that the plane's
passengers were thinking of storming the cockpit and he believed that
the plane was flying somewhere over Ohio. SWEENEY ended his
conversation by telling her, they are coming back. He said goodbye
and the call ended. Immediately after their call ended, LOUISE
SWEENEY turned on her television and saw the second plane hit the WTC
in New York City, New York.
BRIAN SWEENEY was a former F-14 pilot for the UnitediStates military. SWEENEY worked for §gAEDE§§ QORPORATION, a Defense
contractor locate in California. honeticL, work
telephone numbers I
I brovided the interviewers with a photographI I BRIAN SWEENEY is the individual on the lefthand side »
of the photograph. _
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265A-NY-280350
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10/2/01
' JULIE SWEENEY, | ~ _
Iwas interviewed at the residence of
her inlaws, JOHN and LOUISE SWEENEY,| I
Several other members of the SWEENEY family were present during the
interview,~however, they did not participate in the interview.
SWEENEY was advised of the identity of the interviewing agents and
the purpose of the interview. Thereafter, SWEENEY provided the
following_information: _ W » b
V g JULIE SWEENEY is the wife of BRIAN DAVID SWEENEY, date of
birth 8/10/63, a passenger on one of the hijacked flights, possibly
United Airlines, Flight 175, which left Logan Airport, Boston, MA en
route to California. On the morning of the terrorist attacks, BRIAN
SWEENEY traveled to Boston's Logan Airport via Hyannis Airport, Cape
Air. From Logan Airport, SWEENEY was traveling to California where
he worked for BRANDESS CORPORATION phonetic!, a Defense contractor
located in California. ~SWEENEY traveled with a black mediumsized,
Pullman suitcase, cellular phone and a laptop computer._ SWEENEY was
dressed in jeans, denim shirt and a baseball_hat. His flight V
reservations were made through his company. i E _ ~
After learning of the attacks, SWEENEY returned home to
find that her husband had left a message, made from his cell phone
aboard the plane, on their answering machine. The answering machine
recorded that.the message was left at approximately 8:58 a.m.
SWEENEYfs message to his wife was mostly personal in nature and did
not provide any specific information with regard to the hijackers.»
However, SWEENEY did tell his wife that his plane had been hijacked
and that he didn't know_if he_would be able to call her again.
i _ ELL INFQRHETIHN EDETRIHED '
HEREIN IS HELAKEIFIED
DATE Ul»25¢2DU? BY 5E32% £UEfB£HfCPB!?NW
9/ll/O1 Boston, MA
265ANY-280350 , ,
SA ,
SA pac_ e
#3513 E l$@7"."" '" 000000604-. Ami A . .
FD~302 Rev. l0~6-95!
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FEDERAL BUREAU OF INVESTIGATION 6
" b7c
Date of transcription G /2 1 /2 Q O2
on 6/20/2002. c. LEE uazisml
~ was interviewed at the Hilton Dedham, Dedham '
Massac usetts. HANSON was accomganiedI . ' QPresent during the interview were Eastern
District of Virginia Assistant United States Attorne DavidNovak Port Authority land SAE:::::t] After being advised of identities of the interviewing
agents, HANSON provided the following;
HANSON was the father of PETER BURTON HANSON PETER!,
date of birth l/24/69. HANSON was on United Airlines Flight
#175 with his wife, SUE and daughter, CHRISTINE.I They all
perished as a result of United Airlines Flight #175 crashing
into the World Trade Center on September ll, 2001.
. PETER was 32 years old when he was killed. when he was
two years old, the family moved to Singapore. He attended -
kindergarten, first and second grades. The moved back to theUnited States when he was eight years old| |PETER loved to travel. He wen A o as mir w ile in
college. PETER's| | .
I - ALL IHFiI1Il'.i'IiLTIE!I1I IIUITTAII-ED ~
_ HEREIN I5? IJIIIELEUZJEIFIEIJ
I Illl-Eifii~;ZII![l? BY E-[iI§il2=~1 JXIJC,*HAI,.»CPB,f"fI1H
mwnemmon 6/20/2002 at Boston, Massachusetts " .
Fill! 5 265A-NY-280350 Date dis!-Ill. -I
SAI I "
by I I I ~
II» aI=R_@_<i0<§13§Lc1n3iI1s neither recommendations nor conclusions of the FBI, It is the pmpmy Of lh FBI and IS Ivnd Q
a
/
I-"D~302a Rev. no-e-95!
265ANY-280350 ic
CmmwmhnMFDJMof C. Lee Hanson ,On6/2Q/ZQQ2 ,?@¢ 2
A IPETER came hack
from Kashmir with more confidence than ever and did better in
school. PETER was so honest, he would not lie. He received a
degree from Northeast University and an MBA from Boston
University.
PETER met SUE at a party in 1989. Sue finished her
Masters degree and was going to California to join the Peace
Corps. PETER and SUE met again. SUE was horn in Los Angeles,
California. Her mother sent her to Korea to live with her
paternal grandmother. Her grandmother sent her back to the
United States when she was six years old. She found out she had
a mother, father, and two younger brothers. Her paternal
grandmother came back with her, SUE bonded with her. Her father
was a businessman that had cancer." He committed suicide. Her
mother worked for Kaiser Permanente and died from cancer when
SUE was fifteen years old. SUE helped raise her brothers.
SUE went to the University of Berkeley, received her
Masters and PHD from Boston University. She was a medical
researcher, did her PHD work while working and ke t her salary.She specialized in asthma and cancer. HA.NSON picked
up SUE's PHD diploma two weeks ago at Boston niversity. They
took the walk for CHRISTINA. They know that a woman can do
anything she wants. They found an early pregnancy test in SUE's
desk and thought that she might have been in the early stages of
pregnancy. SUE had been determined to give them a grandson. SUE
was like a daughter to them.
CHRISTINA was born in February, 1999. She is an angel,
a special little girl. She was too loving, friendly and fun. .
when getting a shot she w0uld.say, "No thank you." She was a
gentle little girl. when they would sit down to dinner she would
make them sing the Barney song. If they did not do it right, she
would make_them start over. "~ s '
On September ll, 2001, they were going to California.
They had one day of business and then were going to Disneyland.
CHRISTINE was going to see Sue's grandmother. PETER was oin tobe the best man in a wedding the followin week. HANSONi:::%:::][::::::]saw them the Thursday before.E::::f:]spoke with PETER the ,
day before they left. .
RED. $35-11 "I91
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Con:inuationufFD-3020f o ., Lee Hanson ,On 6/;2_O/2002 __.Pagc 3
REG .lo"/C
265ANY28035O
HANSON was in the kitchen and received a phone call
from PETER on September ll, 2001. PETER said, "Dad we are on
the airplane, it is being hijacked." HANSON said, "Peter, don't
tell me that. Really?" PETER responded, "Yes, we are being
hijacked." HANSON asked how SUE and CHRISTINE are and was told
they were okay. PETER said "This is serious. I don't think
United Airlines knows, will you call them and let them know?"
PETER mentioned the hijackers having mace and knives. He made
no mention of them having a bomb. He mentioned that he thought
they had killed a stewardess. He was intent that HANSON call the
airline. PETER said "I'm going to hang up, call United
Airlines." HANSON called the airline and received a busy signal.
He called the police in Easton and asked them to contact the
airline. -
_ PETER called HANSON again and stated the following:"I
think they are going to crash into a building." He thought maybe
the Sears Tower in Chicago, Illinois. HANSON asked what was
happening. PETER advised that people are sick and throwing up.
He did not think the pilot was flying the plane, it was making
jerky movements. PETER sounded netvous. HANSON could not hear
any background noise. PETER advised that the hijackers had »
taken over the cockpit and killed a stewardess. He hoped that .
they would just land somewhere. PETER stated that if they crash,
it will be quick. He knew something was going to happen. _PETER
started saying, "Oh my God, Oh my God," and then everything went
dead. They had been sitting in the business section of the
plane. HANSON knew what had just happened, but kept hoping.
PETER did not describe the hijackers.
|The people of Groton, Massachusetts
where PETER, SUE and CHRISTINE lived! decided they had to have
a memorial for them. In forty days they raised $10,000.00, put
up a flag pole, lilac bushes and three trees with a bronze
plaque on a boulder. People from this area had fought in every
war, these three were the first casualties of this war. HANSON
advised, "You have gotta make sure you understand what it is all
about. Very recently a policeman came to their door, they found
a bone fragment from PETERs longbone. This was the first remain
that has been found. "
£15-11 '779
92-.
. K} ~
FD-302 Rcv. 10-6-95!
> -1-
FEDERAL BUREAU OF INVESTIGATION be
I . b7c
V _ Date oftranscriplion 03/25/Z004 A
{was Interviewed at the Hudson, Massachusetts Resident Agency. Also I
present during the interview were] I
AUSA David Novak and SAI Iof the Hudson RA.
e purpose of the interview was to elaborate upon information provided
by LOUISE SWEENEY to the FBI on September ll, 2001, regarding her son
BRIAN SWEENEY, who was a passenger on board United Airlines Flight 175.
After being advised of the purpose of the interview and the identity of
the interviewing agents and AUSA, LOUISE SWEENEY provided the following
.inf0rmation:
l BRIAN SWEENEY was born and raised in Spencer, Massachusetts.
LOUISE described her son as a "good but not great" student. Brian had»
. a great sense of humor. He had strong opinions which he was not afraid
to express and had many, many friends from all walks of life. He was
the first person from Spencer Massachusetts to receive a football
scholarship to Boston University. After graduating with a degree in
Communications from Boston University, BRIAN tried his hand at several
jobs, but did not find anything that really satisfied or challenged
him. ,
~ One afternoon, BRIAN] [attended an air
show where they witnessed a demonstration involvin_ F-14 fighter jetsi
I | rn It was during this show that BRIAN told "I'm going to lea
how to fly one of those". Shortly thereafter BRIAN took, and passed,
the entrance exam and began training to be a Naval Aviator in ~
Pensacola, Florida.
.BRIAN was very much a natural leader. He soon took control
of his class at Pensacola and made sure that everyone and everything
was in proper order for inspections and reviews. His fellow classmates
" had two "call signs" for BRIAN: "Moose", because he was big and was
from New England, and "Preacher" because he was always trying to
inspire others to do their best and keep everyone in line.
' arr rwrnnnarrnw tmwvrrtrn
EEREIN I3 UNCLASSIFIED
DATE ml-ze~2aa? BY632e~eUCfBsH;EPBjYHH_
mwagmusn 03/24/2004 a Hudson, Massachusetts
1=ix<= » 315N-NY-280350-302 . Daze diclated
by I: n
Ri dog-92g5LIB°i[j;7Fv-lgex recomznendations nor conclusions of the FBI. I1 is the property of the FBI and is lomcdoU 2 9
Q
t»
92 7
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_315N~NY-280350-302.2
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Continuation oFFD-3020f LOLIILSE Sweeney V , On 0 3 2_OO 4 .Page
BRIAN graduated first in his class from Pensacola and was
actively recruited by multiple squadrons in the navy. He chose to go
to San Diego where he became a navigator for the squadron "The Flying
Checkmates". He served in the first Gulf War, enforcing the "No Fly
Zones". He attended "Top Gun" school in Miramar, California and was
asked to return as an instructor. ' ,
~ BRIAN sustained an injury which precluded him from flying.
Rather than take a desk job, he chose to leave the Navy for other
pursuits. At the time, the decision of whether or not to leave the S
service was a difficult one for Brian to make. LOUISE recalls that
BRIAN went to his commanding officer for advice and guidance. The S
commanding officer told BRIAN "You have the heart of a warrior and the
soul of a poet. You've proven your mettle as a warrior, now go find
your spirit". LOUISE thinks this-sentiment summed up her son, BRIAN,
perfectly.
After Brian left the Navy he worked as a contractor for
several companies. In 1999, he met]
John last saw] ]on September 10, 2001 at
Brian's house on Cape Cod. LOUISE] ]last saw Brian on September
5, 2001 when Brian came to visit] ]
On September ll, 2001, Brian was traveling alone to
California on business for the Brandes Corporation. That morning,
LOUISE was getting ready
phone rang. She recalls
-remembers it read 8:58 a.
remembers that his voice
Ordinarily, Brian's toneto leave her residence to run errands when the
looking at the clock on her stove and
m. The caller was her son, Brian, LOUISE '
was different than it normally was.
was effervescent, but that morning it was
quiet and very calm. Thinking upon it further, LOUISE thinks he also
sounded "pissed off"; She thinks he would have been angry because he
knew he was involved in a bad situation that was beyond his control and
that feeling of helplessness would have made him angry. p
LOUISE recalls Brian saying "Mom, its Brian, I'm on a
ihijacked plane and it doesn't look good- I called to say I love you
and I love my family". ILOUISE recalls him saying something about
storming the cockpit but she can't recall for sure. LOUISE asked Brian
where he was and he responded that he thought they were
somewhere over Ohio. He continued by saying that "they" might come
back and he might have to hang up quickly. He also said he didn't know
nnn sea-12 ' nnnnnnwan
FD~302a Rev. 10-6.95!
3l5NNY-280350-302
Continua:ionofFD-3020f, __LOUiS¬ Sween_e__y_ A ,0n_03/24/20004 ,Page 3
he would somehow, somewhere see her again, i.e in
LOUISE does not recall hearing anything
voice on the phone. There were no loud noises or
- background. BRIAN was speaking in quiet tones as
| to be overheard.
mourners and friends gathered at the Sweeney homewho "they" were. Brian concluded the call by telling his mother to
"Remember Crossing Over. Don't forget Crossing Over". y _
when asked to explain Crossing Over, LOUISE stated that her .
I son Brian was a very spiritual person, who always believed that there
was a life after death. He was very interested in the television show
"Crossing Over with John Edwards" where the host communicates with
people who have passed away. LOUISE believes Brian was trying to
comfort his mother with these words, letting her know that he believed
the next life.
other than BRIAN's
commotion in the
though he didn't want
iwhen asked if there was anything else she wanted to say about
her son, LOUISE she stated that he was a very spiritual person. He-
loved people and always had room in his heart for another friend.
LOUISE recalled an evening after BRIAN's death on September ll, when
in Spencer. LOUISE
remembers looking at the room full of people and remarking to herself
what a varied, wide~ranginq group of people it was. To her, this was
her son. He made friends and touched people wherever he went. r' '
LOUISE wanted to talk about BRIAN because she loved her son.
But she also feels for all the other victims and their families. She
loves this country and believes it has been good to her and her family
and she wants to help as much as she can.
nag. #35-13 000000731
| _ elf. ... Vt
FD-302 Rev. 10-6-95!
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. FEDERAL BUREAU OF [NVESTICATION
bti
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Lori Lynn Keyton, Secretary, Department of Justice DOJL,
'ington, D.C., telephone number| lEiiijwas contacted telephonically at her residence through the DOJ
ommand Center at 02! 5l4-5000. After being advised of the identity
of the interviewing agent and the nature of the interview, Keyton
provided the following information: ~
Keyton was working in Ted Olson's Office this morning. She
.is regularly called there to cover the telephones. At approximately
9:00am, she received a series of approximately six ! to eight 8!
collect telephone calls. Each of the calls was an automated collect
call. There was a recording advising of the collect call and
requesting she hold for an operator. A short time later another
recording stated that all operators were busy, please hang up and try
your call later. y r
' Keyton then received a collect call from a live operator.
The operator advised that there was an emergency collect call from
Barbara Olsen for Ted Olsen, Keyton advised that she would accept the
call. Barbara Olsen was put through and sounded hysterical. Barbara
Olsen said, "Can you tell Ted.;" Keyton out her off and said, "I'll
put him on the line." l
There was a second telephone call a few to five ! minutes
later. This time Barbara Olsen was on the line when she answered. She
called direct. It was not a collect call. Barbara Olsen said, "It's
Barbara." Keyton said, "he's on the phone with the command center,
I'll put you through." *
Keyton advised that there is no caller identification feature
on the phone she was using. Keyton didn't know if Barbara Olson was"
calling from the phone on the plane or from her cell phone.
rial L I11§Fi3PI*lATI fill? II DETAIHED '
HERE IN I 3 UNLT Lfli I FIED .
DATE E: .l"Z; I5 - .3 U 0 7 B"? 5 U 3 4 ..lLTIZ ; J'f$.il'E¬ PER-"1I'[lpI _
l hwemwon 9/ll/01 =1 Washington, D. C. _ telephonically!A
File?265D-N.1-280350-302 Date dictated
by SSA S i .
R§a'sdo¢#agrgu__cir92§ins _neil~hcr recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned 3 6
" ' A ,.»92f<. he . s .
/ 7
1126/I998! V ' ' _ .
H FEDERAL BUREAU OF INVESTIGATION gig:
' Precedence: IMMEDIATE 0 ' Date: O9/12/2001
T<>= Dallas 7-=-»*=~*=r1=l:| 0
' - 7 International Terrorism
From: Les Vegas'- 0
Squad 8 A 7 _
~ ~ Contact: SA| |
Drafted By: 7
. .
Case ID #: 265D-NY28035O Pending!
' 265DWF2228ll Pending!
' d265D~HQl348l0l Pending!
Title: TWIN TOWERS BOMBING
9 PENTBOM
7 MULTISTATE BOMBING V
Synopsis: Report information related to telephone call from American
Flight 77. 0 - - * >~ -
Reference; 12650-NY28O35O Serial 79 e A - . ' 7
Details: On September 12,-2001; Special Agent's SA S!, 7
, laccompanied by Las Vegas FBI
met with RONALD and NANCY MAY at their residence in Las
Vegas. 7
'NANCY MAY advised that she received a telephone call from
. her daughter RENEE, a flight attendant on board American Flight 77 at
6:13 a.m., on September ll, 2001. RENEE informed NANCY that there
were six hijackers on board and the hijackers were moving us to the
rear of the plane. RENEE then provided telephone numbers to NANCY
for American Airlines and requested NANCY to contact them and advise
American Airlines that Flight 77 has been hijacked. The phone call
0 was then disconnected. », . , -
'92 Y All INFERHETIUH CUHTEINEB"
HFEIH I5 UNELA55IFIEP . .
D$TE 3l~Z5~E? ET é AUCf%WfEPE£Y .
-,92 0 _ , <r;y~ r.§>;"?Pro. #35-13 l7 M7§ "k N 000000745
To: Dallas iFrom: Las Vegas _
Re: '265D~NY280350, O9/12/2001 _
RONALD then contacted American Airlines and provided them
with the information that was provided to NANCY. Neither Ronald or
. NANCY had any additional information to report. n
V No further investigation by Las_Vegas at this time, this
lead should be considered covered. t ~
2
REQ. #35-13 ~ 000000"/V46
To: Dallas From, Las Vegas -
Re: 265DNY28035@, 09/12/2001
~LEAD s!:
Set Lead 1:
VDALLAS
V AT DALLAS
,Read and Clear
Set Lead 2:
NEW.YORK
AT NEW YORK
Read and Cléar
W Set Lead 3: W W
WASHINGTON FIELDW
.»
. AT"WASHINGTON, DC
- W »Read and Clear
W set Lead 4; ' _
COUNTERIERRORISM
AT WASHINGTON, QQ
. Read and Clear
$6 W
3
REQ; #35~13 ' ' 000000747
FD~302 Rev. 10-6-95!
, i -1- Y
be
FEDERAL BUREAU or INVESTIGATION n bl; N
- , i , i Daxciof transcription O 6 / Q /' Z O O Z
| NANCY MAY agd RONALD MALJ _
were
interviewed at their residence. Also-present during this
interview was Assistant United States Attorney AUSA! Robert
Spencer of the United States Attorney's Office, Eastern District
of Virginia. After being_advised of the identity of those
present and the nature of the interview, NANCY and RONALD MAY ,
provided the following information.
. RONALD, a retired engineer, and NANCY, a_retired
community college employee, recently moved from Las Vegas,
Nevada, to Yerinqton, Nevada[Their daughter RENEE MAY, 39 years
old, was a flight attendant on American Airlines Flight 77 which
' was hijacked and crashed into the Pentagon during the terrorist
attacks on O9/ll/2001. E -
RENEE MAY was born in Buffalo, New York, and moved with
her parents to El Tore, California, when she was ll years Old%
RENEE graduated from San Diego State University and continued to
reside in San Diego until moving to Baltimore, Maryland,
approximately eight or nine years ago. RENEE had been employed
as a flight attendant with American Airlines for 14 years. _
RENEE began her career working on European flights before
changing her schedule to South American/Caribbean flights.
RENEE then began working on domestic flights, as She has become
tired of the flight_schedule and wary of the risks involved with
flying. RENEE was looking to pursue a full~time position in the
art field. RENEE always had an interest in the'arts, and had
volunteered as a decent at the Walters Art Museum in Baltimore.
In addition to her employment as a flight attendant and her ,
volunteerism, RENEE also worked in various temporary assignments F
through Kelly Services as well as working as a facilitator once
or twice per month for the American Management Association.
RENEE had started] lap roximately TItwo veers ago, and] Iin O8/2001. I
_ iii_Isrnenir;nh ZUETAINEE
. ' , ~inrarrr IS nrtiisslrirn V V
, ' nest 01-2s»:@o? at amaze iacxsimxteaxrnn
mwmgmnm 06/O5/2002 M Yerington, Nevada '
File # 265A-N_iY"28035O i V Date dictated - j
by all E
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265ANY28035O
ContinuationofFD-3020f Nancy M&§/"_&l'lC1, 'ROI1Bld May ~_ ,On D6/O5/2002 ,Pagc _ 2
RENEE would often speak on the telephone with her
parents._ RENEE spoke with her mother NANCY on Sunday,
09/09/2001, and with her father RONALD on Monday, O9/10/2001;
On both occasions RENEE sounded "happy".p On the morning of
O9/ll/2001, NANCY woke up at 6AM to get ready for work. "After
letting their dog out in the yard, the telephone rang. It was
RENEE calling from the airplane. RENEE told her mother that she
was on Flight 77 from Dulles to Los Angeles, and that they had
been taken over by six hijackers. RENEE stated that they were
all put in the back of the plane. RENEE then asked her mother
' to call American Airlines, and provided the telephone numbers.
NANCY heard a male voice in the background, which she believed
to be another member of the flight crew, giving another
telephone number for American Airlines. RENEE provided a total
of three telephone numbers for American Airlines. RENEE then
stated "I love you, Mom" before the telephone call was cut off.
During the telephone call, NANCY had taken notes and written .
down the telephone numbers that RENEE had provided. N E
- After the call was terminated, NANCY yelled for her
husband who was upstairs. NANCY called the first telephones .
number for American Airlines, at which no one answered. NANCY
then called another tele hone number for American Airlines and' spoke| W NANCY repeated what RENEE '
had stated during their conversation. RONALD took the telephonefrom NANCY? and spoke whostated that RENEE must have
been on the airplane that hit the World Trade Center. RONALQ
advised her that since RENEE had just called, she could not have
been on that airplane. ' '
NANCY advised that the telephone call from RENEE lasted
one minute or less. RENEE did not provide any description ofthe hijackers. " N _ . . ' C -
. _ Following the telephone call,>RONALD and NANCY watched
television and learned that the airplane that had been crashed
» into the Pentagon was Flight 77. American Airlines telephoned V
later in the day to inform RONALD and NANCY that there had been -
no survivors of the crash. A A A -
~ ' the days after O9/ll/200l,.RONALD and NANCY learned' that RENEE was 7 weeks pregnant. ' RENEE had found
out about her pregnancy on O9/10/2001. On the nidht of '
O9/10/2001, RENEE had stayed| lin
REQ< #35"l3' 000000770
92 __
FD-302a Ravi i0-6-905! x
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265ANY~28U350
wmmMmnuFu@2m _ 7Nancy Meiiendionald May _, _ w ,%,OnQ§[Q5[2QU2»aP@e 3 0
I I RONALD and mmcy advised, that RENEE alsohad made a telephone cal EJon_the .morning of 09/ll/2001; but di not speaig g R NEE had _planned to stay with a high-school frien iafter her
arrival in L0svAngeles on 09/11/2001. a not received a
telephone call from RENEE on O9/ll/2001, and did not know of
RENEE's death until later on O9/ll/2001. M
V Memorial services were held in RENEEs honor in 0 92
Baltimore on O9/24/2001, at the church of her baptism in 1
Buffalo, and in San Diego. The remains of RENEE were cremated
and her ashes were put in two urns. One of the urns was buried
in a cemetery in Rockville; Maryland, and the ashes of the other
urn were dispersed over the ocean in San Diego on 12/23/2001. _¥
92I
I
I
000000771
o.r;i:____ .__P~__§p- ~ < '' <*
Call from Linda Gronlun-c messeage system. in-inute 1 second!
Beep b6
1b7C
Voice ofLinda Gronlund:
|:lits Lynn.
Um.
I only have a minute. -
Im on United 93 and its been hijacked, uh, by terrorists who say they have a bomb.
Appatently, they, uh, own 21 couple of planes into the World Trade Center already and
it looks like theyre going to take this one down as well.
Mostly, I just wanted to say I love you...and.... Im going to missyou... and and
Please give my love to Mom and Dad, and
Sigh!
Mostly, Ijust love you and I just wanted to tell you that,
I dont know if Im going to get the chance to tell. you that again oi not.
sigh!
Urn . ..
unintelligible! p y
All my stuff is in the safe. The uh, the safe is in my closet in my bedroom.
The combination is: you push C for clear and then 0'-9-l,-3 and then, uh, and then it .
should and maybe pound and then it should unlock. y
Sigh! _ ' 1
I love you and I hope that I can talk to you soon.
Bye. _ '
Recorded voice:
_ ¬aLL Til-11="IIlI=!l-I;t"£ .Iil=E~F cotnfnttzeo .
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Beep V
REQ # as-13 000000827
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