FBI Field Office and Headquarters Climate Survey Results (2017) (Final)

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Fbi Field Office And Headquarters Climate Survey Results

Fbi Field Office And Headquarters Climate Survey Results (2017) (Final)

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2017  FO/HQ Climate AL AQ AN AT BA BH BS BU CE CG CI CV CO DL DN
Mission and Organization Engagemen t 4.45 4.37 4.42 4.45 4.40 4.46 4.43 4.36 4.54 4.51 4.51 4.43 4.48 4.52 4.30
I am proud to work for the FBI 4.65 4.63 4.62 4.64 4.61 4.66 4.65 4.57 4.75 4.69 4.67 4.63 4.62 4.69 4.51
(Reverse - higher is better)  I am cynical about 
the FBI4.01 3.85 4.01 4.08 3.98 4.06 4.04 3.91 4.18 4.14 4.18 4.02 4.15 4.18 3.85
I believe in the mission of the FBI 4.71 4.76 4.70 4.73 4.70 4.76 4.75 4.70 4.81 4.77 4.81 4.73 4.75 4.83 4.72
I recommend the FBI as a good place to work4.41 4.25 4.36 4.37 4.33 4.39 4.27 4.27 4.43 4.45 4.41 4.39 4.40 4.40 4.13
Workplace Engagemen t 3.81 3.79 4.03 3.99 3.96 4.09 3.81 3.84 4.15 4.06 3.92 4.08 4.16 4.13 3.68
Working in this Division is good for my morale3.78 3.79 4.06 4.02 4.00 4.21 3.77 3.82 4.28 4.10 3.98 4.18 4.25 4.17 3.66
(Reverse - higher is better)  Working in this 
Division is frustrating3.54 3.55 3.93 3.86 3.78 4.03 3.50 3.70 4.08 3.88 3.83 4.03 4.14 4.00 3.35
I look forward to going to work 3.99 3.92 4.01 4.13 4.03 4.05 4.03 3.93 4.09 4.18 3.93 4.04 4.13 4.23 3.88
I put in extra effort because I like working in 
this Division3.97 3.96 4.13 3.97 4.05 4.12 3.93 3.90 4.20 4.09 3.94 4.12 4.23 4.16 3.84
Work Engagemen t 4.07 4.03 4.02 4.22 4.11 4.17 4.09 4.17 4.19 4.23 4.13 4.18 4.24 4.33 4.03
My work gives me a feeling of personal 
accomplishment4.19 4.17 4.12 4.31 4.22 4.23 4.20 4.20 4.27 4.31 4.25 4.22 4.27 4.41 4.08
I like the kind of work I do 4.30 4.30 4.19 4.35 4.29 4.26 4.28 4.28 4.33 4.38 4.22 4.26 4.32 4.51 4.22
(Reverse - higher is better)  I feel burned out 
from the work that I do3.76 3.65 3.74 4.00 3.80 4.02 3.80 4.03 4.00 4.01 3.90 4.07 4.15 4.08 3.77
FBI Leadership 4.08 3.95 4.08 3.95 3.78 4.00 4.06 3.78 4.22 4.07 4.16 3.89 3.93 4.07 3.93
I have a high level of respect for the FBIs 
senior executives (ie, Director, DD, ADD, 
EADs) 3.98 3.82 3.99 3.92 3.69 3.94 3.93 3.70 4.16 4.04 4.06 3.75 3.86 4.01 3.84
Direct communication (eg, office visits, emails) 
from the Director helps me feel connected to 
the FBI4.25 4.14 4.22 4.15 3.98 4.19 4.31 3.95 4.40 4.20 4.35 4.06 4.09 4.21 4.20
(O) The FBIs senior executives (ie, Director, 
DD, ADD, EADs)  maintain high standards of 
honesty and integrity4.14 3.84 4.00 3.82 3.59 3.85 3.94 3.61 4.12 4.05 4.07 3.77 3.92 3.92 3.78
Employee morale is important to the FBIs 
senior executives (ie, Director, DD, ADD, 
EADs) 3.84 3.89 4.00 3.77 3.74 3.93 3.73 3.66 3.98 3.91 4.00 3.77 3.78 3.98 3.71
I am inspired by the Directors vision and 
leadership (*this item wording is different than 
2016) 4.28 4.12 4.22 4.07 3.88 4.08 4.35 3.91 4.47 4.20 4.33 4.04 4.02 4.21 4.18
Division Leadershi p 3.72 3.58 3.91 3.69 3.60 4.08 3.55 3.40 3.85 3.71 3.84 4.01 3.89 3.80 3.32
I am inspired by my Division leadership team’s 
vision and direction3.50 3.35 3.71 3.51 3.38 3.89 3.28 3.20 3.60 3.41 3.54 3.77 3.59 3.57 3.01
My Division leadership works together as a 
team3.89 3.34 3.74 3.77 3.37 4.09 3.61 2.97 3.95 3.74 3.79 4.12 3.95 3.81 3.25
Leaders in my Division take responsibility for 
their decisions3.81 3.55 4.02 3.72 3.59 4.09 3.66 3.43 3.84 3.75 3.87 3.97 3.89 3.74 3.29
How satisfied are you with the decisions and 
policies of your Division leadership?3.62 3.55 3.85 3.64 3.43 3.85 3.48 3.49 3.78 3.65 3.85 3.92 3.85 3.74 3.23
2017  FO/HQ Climate AL AQ AN AT BA BH BS BU CE CG CI CV CO DL DN
Employee morale is important to my Division 
leadership3.67 3.58 3.88 3.58 3.70 4.19 3.34 3.39 3.73 3.68 3.75 4.00 3.92 3.74 3.22
Results are important to my Division 
leadership4.17 4.16 4.30 4.11 4.13 4.42 4.13 3.92 4.36 4.16 4.20 4.35 4.25 4.24 3.88
Leaders in my Division have a positive impact 
on the Divisions performance3.67 3.58 3.92 3.68 3.62 4.13 3.51 3.35 3.83 3.67 3.81 4.07 3.90 3.72 3.24
Supervisory Leadershi p 4.21 4.10 4.20 4.35 4.30 4.17 4.32 4.19 4.38 4.43 4.26 4.39 4.37 4.27 4.17
Supervisors team leaders in my work unit 
support employee development4.20 4.09 4.25 4.27 4.24 4.10 4.23 4.23 4.27 4.32 4.17 4.24 4.36 4.21 4.08
My supervisor supports my need to balance 
work and other life issues4.38 4.35 4.42 4.57 4.53 4.38 4.59 4.41 4.55 4.58 4.55 4.61 4.49 4.51 4.42
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?4.23 4.05 4.13 4.35 4.29 4.13 4.27 4.11 4.41 4.46 4.18 4.39 4.37 4.28 4.15
I have trust and confidence in my supervisor 
as a leader4.08 3.94 4.01 4.24 4.15 4.07 4.23 4.08 4.30 4.39 4.15 4.35 4.30 4.17 4.06
Communication - Dissemination 3.84 3.70 3.92 3.70 3.82 4.09 3.72 3.56 3.85 3.85 3.90 3.99 4.01 3.84 3.37
My Division leadership communicates threats 
and priorities4.02 3.87 3.99 3.93 3.96 4.25 3.86 3.84 4.06 4.01 4.00 4.11 4.22 4.06 3.56
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives3.83 3.68 3.98 3.67 3.76 4.06 3.65 3.52 3.78 3.82 3.86 3.95 3.93 3.83 3.28
(Reverse - higher is better)  My Division 
leadership often distorts information or doesnt 
tell "the whole story"3.64 3.60 3.81 3.59 3.70 3.96 3.71 3.35 3.73 3.75 3.87 3.91 3.95 3.66 3.19
Communication - Voice 3.65 3.53 3.84 3.70 3.66 3.88 3.54 3.61 3.70 3.72 3.75 3.84 3.92 3.75 3.40
How satisfied are you with your involvement in 
decisions that affect your work?3.70 3.70 3.81 3.81 3.74 3.88 3.69 3.83 3.71 3.82 3.83 3.84 3.94 3.91 3.57
My Division leadership is receptive to negative 
information and bad news3.50 3.38 3.81 3.63 3.57 3.80 3.46 3.45 3.62 3.62 3.68 3.84 3.86 3.57 3.22
Leaders in my Division listen to what 
employees have to say3.66 3.50 3.89 3.63 3.66 3.92 3.48 3.50 3.78 3.68 3.70 3.87 3.98 3.74 3.33
Colleagues - Competence, Collaboration, 
and Professionalism3.93 3.94 4.02 4.07 4.06 4.07 4.02 3.88 4.11 4.11 4.09 4.06 4.18 4.22 4.00
My co-workers are competent and know how 
to get the job done4.00 4.02 4.07 4.21 4.14 4.11 4.07 3.95 4.23 4.16 4.16 4.07 4.20 4.21 4.14
The people in my Division conduct themselves 
in a professional manner3.94 3.90 4.17 3.98 4.02 4.18 4.02 3.74 4.19 4.11 4.14 4.07 4.14 4.19 3.88
(O) Employees in my work unit share job 
knowledge with each other4.00 4.14 4.08 4.21 4.14 4.14 4.13 4.03 4.10 4.23 4.15 4.06 4.32 4.26 4.13
The people I work with are friendly and 
cooperative4.01 4.16 4.13 4.22 4.18 4.25 4.20 3.98 4.22 4.25 4.22 4.25 4.35 4.35 4.18
My co-workers and I work together as a team4.14 4.11 4.14 4.26 4.21 4.09 4.17 4.14 4.21 4.25 4.19 4.26 4.34 4.37 4.23
My co-workers have a positive impact on my 
morale3.81 3.82 3.91 3.96 4.02 3.97 3.97 3.82 4.05 4.06 3.98 3.99 4.10 4.19 3.92
2017  FO/HQ Climate AL AQ AN AT BA BH BS BU CE CG CI CV CO DL DN
Employees understand each others roles and 
responsibilities3.60 3.52 3.64 3.73 3.81 3.80 3.60 3.53 3.74 3.74 3.79 3.69 3.85 3.98 3.59
Counterproductive Work Behavior s 2.91 2.78 3.05 2.88 2.88 3.23 2.86 2.83 3.02 3.07 3.03 2.92 3.02 2.97 2.75
(Reverse - higher is better)  Employees who 
instigate conflict or with whom it is difficult to 
work are tolerated2.72 2.73 2.85 2.74 2.80 3.16 2.77 2.64 2.86 2.96 2.89 2.73 2.82 2.83 2.55
(Reverse - higher is better)  Employees who 
put little effort into their work are tolerated2.80 2.48 2.79 2.67 2.63 2.96 2.55 2.66 2.80 2.75 2.75 2.63 2.79 2.81 2.46
(Reverse - higher is better)  Arbitrary action 
and personal favoritism are tolerated3.27 3.09 3.40 3.27 3.21 3.51 3.24 3.15 3.44 3.45 3.39 3.33 3.40 3.24 3.10
Formal Performance Management 3.58 3.37 3.60 3.54 3.49 3.59 3.34 3.35 3.54 3.60 3.53 3.54 3.53 3.56 3.32
Personnel policies (eg, performance 
appraisal, promotion, rewards)  are applied 
consistently across employees3.41 3.10 3.50 3.35 3.23 3.39 3.04 3.16 3.26 3.46 3.35 3.38 3.26 3.35 3.10
(O) My performance appraisal is a fair 
reflection of my performance3.99 3.94 4.08 4.08 4.19 4.01 4.10 3.86 4.14 4.15 3.94 4.20 4.10 4.09 3.95
Discussions about performance are seen as 
important and worthwhile3.87 3.70 3.99 3.86 3.88 3.94 3.69 3.66 3.93 3.95 3.97 3.94 3.91 3.98 3.59
(O) Promotions in my work unit are based on 
merit3.40 3.21 3.14 3.19 3.06 3.46 3.03 3.04 3.00 3.23 3.35 3.06 3.22 3.16 2.96
In my work unit, differences in performance 
are recognized in a meaningful way3.66 3.30 3.84 3.65 3.50 3.55 3.33 3.36 3.55 3.60 3.45 3.42 3.65 3.60 3.30
(O) Awards in my unitsquad depend on how 
well employees perform their jobs3.53 3.47 3.68 3.61 3.52 3.65 3.32 3.53 3.52 3.68 3.69 3.48 3.53 3.67 3.23
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve3.40 2.94 3.27 3.23 3.17 3.17 3.05 2.96 3.26 3.26 3.06 3.08 3.30 3.29 3.10
(O) In my most recent performance appraisal, 
I understood what I had to do to be rated at 
different performance levels (eg, Fully 
Successful, Outstanding) 3.83 3.91 4.01 3.96 4.10 3.92 3.96 3.74 4.14 4.06 3.87 4.06 4.21 4.06 3.81
(O) Pay raises depend on how well employees 
perform their jobs2.65 2.55 2.53 2.55 2.42 2.83 2.27 2.26 2.40 2.50 2.66 2.42 2.19 2.57 2.35
Informal Performance Management 3.73 3.58 3.86 3.75 3.73 3.82 3.63 3.69 3.79 3.84 3.76 3.81 3.88 3.81 3.49
(O) Employees are recognized for providing 
high quality products and services to 
customers3.66 3.42 3.75 3.62 3.57 3.85 3.42 3.55 3.65 3.67 3.66 3.70 3.76 3.69 3.34
(O) Creativity and innovation are rewarded 3.40 3.17 3.54 3.45 3.44 3.76 3.29 3.32 3.54 3.53 3.62 3.54 3.73 3.53 3.23
How satisfied are you with the recognition you 
receive for doing a good job?3.61 3.55 3.80 3.72 3.66 3.80 3.56 3.66 3.67 3.78 3.58 3.71 3.74 3.73 3.36
(O) In the last six months, my supervisor has 
talked with me about my performance4.22 4.08 4.24 4.15 4.17 4.23 4.28 4.14 4.33 4.29 4.25 4.24 4.31 4.27 4.04
Training and Career Developmen t 3.80 3.64 3.70 3.75 3.67 3.95 3.56 3.76 3.69 3.81 3.84 3.72 3.74 3.72 3.58
How satisfied are you with your career 
opportunities at the FBI?3.83 3.63 3.71 3.75 3.65 3.95 3.55 3.62 3.62 3.81 3.70 3.66 3.71 3.66 3.43
(O) My training needs are assessed 3.52 3.45 3.45 3.53 3.50 3.72 3.40 3.62 3.55 3.64 3.61 3.59 3.73 3.56 3.45
2017  FO/HQ Climate AL AQ AN AT BA BH BS BU CE CG CI CV CO DL DN
I have an opportunity to improve my skills 4.13 4.14 4.02 4.20 4.07 4.22 4.05 4.22 4.10 4.16 4.21 4.17 4.06 4.15 4.02
Ive participated in leadership development 
opportunities in the past year3.55 3.22 3.52 3.39 3.25 3.81 3.05 3.46 3.34 3.40 3.75 3.27 3.45 3.34 3.26
Job and Role Characteristics 3.99 3.97 4.00 4.11 4.08 4.09 4.01 4.04 4.10 4.09 4.08 4.07 4.14 4.20 3.95
(O) Considering everything, how satisfied are 
you with your job?4.13 4.14 4.06 4.25 4.13 4.22 4.10 4.11 4.17 4.27 4.20 4.19 4.26 4.29 3.97
Employees have a feeling of personal 
empowerment with respect to work3.75 3.64 3.77 3.78 3.74 3.84 3.68 3.70 3.83 3.80 3.85 3.81 3.92 3.87 3.52
The work I do makes a difference 4.11 4.20 4.29 4.36 4.32 4.38 4.29 4.26 4.37 4.27 4.34 4.23 4.33 4.46 4.25
Employees in other jobs or positions value the 
work I do3.88 3.88 4.02 4.10 4.07 4.05 4.01 4.03 4.08 4.07 4.09 3.96 4.07 4.24 4.05
My job has the right amount of variety 4.01 3.99 3.96 4.08 4.04 4.07 3.97 4.10 4.08 4.07 4.08 4.03 4.10 4.18 3.94
I see the impact or outcomes of my work 3.99 3.93 4.07 4.10 4.17 4.08 4.02 4.05 4.16 4.03 4.04 4.02 4.19 4.27 3.94
My workload is reasonable 3.74 3.83 3.61 4.00 3.93 3.98 3.85 3.99 3.99 4.07 3.92 4.10 4.01 4.08 3.96
I am clear on what is expected of me on a 
daily basis4.27 4.13 4.19 4.28 4.27 4.22 4.19 4.19 4.32 4.30 4.22 4.31 4.30 4.38 4.17
My talents are used well in the workplace 3.83 3.86 3.93 4.01 3.98 4.10 3.85 3.91 3.88 3.95 3.93 3.86 4.03 4.07 3.76
I have control over how I do my job 4.14 4.10 4.10 4.17 4.20 4.10 4.16 4.09 4.20 4.14 4.22 4.15 4.28 4.16 4.02
Inclusion and Fairness 3.86 3.70 3.92 3.82 3.79 4.01 3.78 3.72 3.86 3.94 3.93 3.91 3.97 3.86 3.68
Different perspectives are encouraged and 
valued3.62 3.50 3.84 3.66 3.65 3.84 3.51 3.52 3.74 3.72 3.74 3.82 3.95 3.71 3.37
I am treated respectfully without regard to my 
race, religion, gender, age, disability status, 
sexual orientation, or cultural background4.33 4.22 4.36 4.32 4.33 4.42 4.43 4.34 4.39 4.43 4.48 4.39 4.44 4.37 4.21
People in my Division are treated in a fair and 
consistent manner3.79 3.62 3.92 3.72 3.79 3.89 3.73 3.65 3.81 3.96 3.87 3.87 4.06 3.82 3.54
Leaders in my Division work well with 
employees of different backgrounds4.07 4.00 4.23 4.12 4.19 4.24 4.09 4.02 4.14 4.20 4.24 4.27 4.20 4.16 3.95
(O) My supervisorteam leader is committed to 
a workforce representative of all segments of 
society4.08 3.94 4.00 4.01 4.09 3.99 4.03 3.92 3.98 4.15 4.15 4.12 4.18 4.10 4.03
(O) Policies and programs promote diversity in 
the workplace (eg, recruiting minorities and 
women, training in awareness of diversity 
issues, mentoring) 3.82 3.91 3.91 3.77 3.84 3.99 3.70 3.77 3.81 3.91 3.98 3.75 4.00 4.02 3.73
(Reverse - higher is better)  Who you know is 
more important than what you know what you 
can do3.15 2.74 3.13 3.14 2.88 3.45 2.96 3.03 3.20 3.16 3.12 3.16 3.16 2.93 2.89
(O) Prohibited personnel practices are not 
tolerated4.05 3.91 4.08 3.97 3.86 4.27 3.94 3.73 4.11 4.08 4.11 4.00 3.99 4.07 3.89
Integrit y 4.40 4.43 4.51 4.41 4.45 4.50 4.45 4.30 4.51 4.47 4.51 4.53 4.46 4.47 4.23
Following the law is just as important as 
accomplishing the mission4.64 4.76 4.70 4.72 4.75 4.69 4.84 4.75 4.79 4.77 4.78 4.77 4.72 4.78 4.78
2017  FO/HQ Climate AL AQ AN AT BA BH BS BU CE CG CI CV CO DL DN
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority4.15 4.08 4.33 4.08 4.11 4.31 4.05 3.84 4.23 4.15 4.24 4.27 4.18 4.12 3.67
Compliance 4.14 4.09 4.12 4.13 4.16 4.29 4.12 4.11 4.19 4.17 4.22 4.21 4.24 4.23 4.06
Employees report misconduct to the 
appropriate authorities3.87 3.89 4.03 3.95 3.97 4.19 3.95 3.91 4.03 4.00 4.08 4.05 4.08 4.08 3.81
I can disclose a suspected violation of any 
law, rule, or regulation without fear of reprisal4.10 4.09 4.16 4.16 4.12 4.32 4.14 3.99 4.20 4.19 4.23 4.24 4.21 4.12 3.98
(O) My organization has prepared employees 
for potential security threats4.10 3.94 4.00 3.98 4.14 4.25 4.01 3.98 4.15 4.12 4.13 4.16 4.21 4.17 3.98
I know where and how to report suspicious 
behavior or misconduct (eg, potential insider 
threat, information leaks, workplace violence, 
etc) 4.37 4.36 4.36 4.34 4.38 4.40 4.32 4.45 4.39 4.35 4.38 4.39 4.46 4.46 4.38
Intelligence Community Collaboratio n 3.84 3.64 3.98 3.80 3.90 3.79 3.73 3.73 3.70 3.72 3.86 3.70 3.69 3.85 3.78
I feel a sense of community (ie, shared 
mission and values)  with other employees 
across the Intelligence Community3.98 3.71 3.77 3.90 4.02 3.73 3.79 3.64 3.84 3.80 3.94 3.73 3.81 3.97 3.91
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating4.25 4.09 4.34 4.17 4.27 4.13 4.06 4.06 4.26 4.20 4.24 4.23 4.21 4.29 4.29
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary4.15 3.76 4.13 4.05 4.11 3.93 4.03 3.96 4.04 3.97 3.94 3.88 3.92 4.13 4.06
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components4.01 3.90 4.22 4.06 4.06 3.95 3.97 3.92 3.98 4.04 4.01 3.98 3.94 4.08 4.18
How easy or difficult is it for you to share 
knowledge and collaborate on work-related 
matters with members of the IC who are 
outside your own IC agency or component?3.88 3.66 3.83 3.85 3.86 3.68 3.75 3.67 3.54 3.70 3.77 3.45 3.71 3.80 3.54
How often do you share knowledge and 
collaborate on work-related matters with 
members of the Intelligence Community (IC)  
who are outside your own IC agency or 
component?2.79 2.61 3.16 2.71 2.89 2.69 2.90 2.76 2.52 2.70 2.79 2.50 2.58 2.69 2.66
External Collaboration 4.17 4.18 4.33 4.25 4.29 4.29 4.10 4.32 4.33 4.22 4.45 4.26 4.39 4.41 4.22
I am able to work effectively with State, Local, 
and Other partners as needed by the job4.46 4.37 4.53 4.45 4.44 4.41 4.40 4.50 4.55 4.44 4.55 4.45 4.52 4.57 4.46
I am able to work effectively with the US 
Attorneys office as needed by the job3.49 3.91 3.94 3.78 3.98 4.10 3.47 4.08 4.07 3.86 4.35 3.99 4.18 4.24 3.72
2017  FO/HQ Climate AL AQ AN AT BA BH BS BU CE CG CI CV CO DL DN
I am able to work effectively with other Federal 
Agencies as needed by the job4.30 4.24 4.41 4.34 4.34 4.33 4.29 4.37 4.34 4.30 4.46 4.29 4.47 4.38 4.32
Tools, Technology, and Resource s 3.12 3.21 3.07 3.45 3.25 3.36 2.90 3.39 3.17 3.49 3.47 3.49 3.37 3.51 3.25
I have sufficient resources (eg, people, 
budget)  to get my job done3.09 3.30 3.02 3.56 3.25 3.42 3.09 3.52 3.34 3.60 3.55 3.66 3.50 3.57 3.45
I have the technology needed (eg software, 
hardware, etc)  to get my job done3.13 3.13 3.12 3.34 3.25 3.29 2.71 3.31 2.99 3.38 3.40 3.32 3.23 3.45 3.05
Work Environmen t 3.99 3.99 3.79 3.99 4.00 4.19 3.92 3.51 3.92 4.15 4.24 4.03 4.14 4.09 4.07
(O) Physical conditions (eg, noise level, 
temperature, lighting, cleanliness in the 
workplace)  allow employees to perform their 
jobs well3.77 3.86 3.47 3.76 3.91 3.97 3.80 3.23 3.69 4.07 4.14 3.82 3.94 4.00 4.00
(O) Employees are protected from health and 
safety hazards on the job4.20 4.17 4.02 4.20 4.12 4.38 4.06 3.77 4.19 4.24 4.35 4.20 4.29 4.20 4.18
Integration 3.10 3.16 3.59 3.77 3.77 3.70 3.59 3.48 3.46 3.61 3.72 3.56 3.56 3.80 3.42
In my Division, intelligence workproducts 
impact operations3.10 3.16 3.59 3.77 3.77 3.70 3.59 3.48 3.46 3.61 3.72 3.56 3.56 3.80 3.42
Administrative Workloa d 3.12 3.28 3.20 3.39 3.33 3.46 3.12 3.41 3.20 3.43 3.49 3.39 3.37 3.49 3.34
The administrative requirements of my job are 
reasonable (*this item wording is different than 
2016) 3.12 3.28 3.20 3.39 3.33 3.46 3.12 3.41 3.20 3.43 3.49 3.39 3.37 3.49 3.34
Pay 3.54 3.85 3.72 3.75 3.70 3.74 3.53 3.71 3.73 3.75 3.82 3.76 3.69 3.82 3.58
Considering everything, how satisfied are you 
with your pay?3.54 3.85 3.72 3.75 3.70 3.74 3.53 3.71 3.73 3.75 3.82 3.76 3.69 3.82 3.58
Organizational Change
I have experienced significant change at work 
in the last year (eg, reorganization, changes to 
job role) 3.41 3.22 3.24 3.32 3.19 3.16 3.37 3.00 3.16 3.42 3.37 3.17 3.22 3.27 3.39
When changes take place at work, I 
understand the rationale behind them3.59 3.46 3.75 3.49 3.58 3.65 3.42 3.28 3.48 3.53 3.59 3.54 3.75 3.56 3.21
When changes take place at work, I 
understand the goal and what the change is 
meant to accomplish3.71 3.55 3.78 3.58 3.64 3.65 3.49 3.37 3.52 3.60 3.62 3.60 3.82 3.62 3.28
Climate and Engagement Surve y
I have seen or heard the results from last 
years climate survey4.21 3.81 4.07 3.58 4.00 4.30 3.91 3.54 4.04 4.05 3.94 4.08 3.90 4.17 3.93
I am interested in seeing or hearing the results 
from this years climate survey4.27 4.33 4.34 4.25 4.35 4.33 4.31 4.30 4.45 4.28 4.25 4.21 4.31 4.32 4.38
In the last year, leaders in this Division made a 
positive impact on climate and morale3.41 3.40 3.78 3.45 3.43 3.97 3.23 3.20 3.57 3.52 3.62 3.81 3.70 3.61 2.98
In the last year, I have put effort into having a 
positive impact on the climate and morale of 
the Division4.07 4.08 4.20 4.14 4.17 4.16 4.02 4.00 4.19 4.10 4.18 4.16 4.17 4.26 4.08
Other
The FBI selects high quality leaders 3.41 3.08 3.39 3.29 3.29 3.61 3.11 3.02 3.44 3.51 3.54 3.34 3.36 3.39 3.15
2017  FO/HQ Climate AL AQ AN AT BA BH BS BU CE CG CI CV CO DL DN
(O) Leaders support collaboration across work 
units to accomplish work objectives4.11 3.83 4.18 4.08 4.07 4.11 4.00 4.02 4.27 4.11 4.02 4.17 4.24 4.17 3.83
(O) Leaders review and evaluate the 
organizations progress toward meeting its 
goals and objectives4.01 3.88 3.85 3.89 3.87 4.19 3.84 3.77 4.12 4.04 4.03 4.05 4.11 4.05 3.66
(O) The FBI is able to recruit people with the 
right skills3.56 3.51 3.47 3.82 3.74 3.73 3.52 3.42 3.69 3.78 3.71 3.61 3.86 3.81 3.44
(O) The skill level in my work unit has 
improved in the past year3.89 3.83 4.03 3.92 3.89 3.73 3.74 3.63 3.95 3.98 3.88 3.82 3.74 3.92 3.73
(O) Considering everything, how satisfied are 
you with the FBI?4.26 4.05 4.16 4.17 4.12 4.25 4.11 3.99 4.27 4.31 4.25 4.16 4.23 4.32 4.00
(O) I am constantly looking for ways to do my 
job better4.38 4.33 4.43 4.38 4.39 4.34 4.36 4.37 4.47 4.41 4.44 4.41 4.44 4.45 4.40
(O) I feel encouraged to come up with new 
and better ways of doing things3.71 3.66 3.90 3.82 3.86 3.81 3.74 3.59 3.80 3.94 3.91 3.84 3.95 3.85 3.57
2017  FO/HQ Climate
Mission and Organization Engagemen t
I am proud to work for the FBI
(Reverse - higher is better)  I am cynical about 
the FBI
I believe in the mission of the FBI
I recommend the FBI as a good place to work
Workplace Engagemen t
Working in this Division is good for my morale
(Reverse - higher is better)  Working in this 
Division is frustrating
I look forward to going to work
I put in extra effort because I like working in 
this Division
Work Engagemen t
My work gives me a feeling of personal 
accomplishment
I like the kind of work I do
(Reverse - higher is better)  I feel burned out 
from the work that I do
FBI Leadership
I have a high level of respect for the FBIs 
senior executives (ie, Director, DD, ADD, 
EADs) 
Direct communication (eg, office visits, emails) 
from the Director helps me feel connected to 
the FBI
(O) The FBIs senior executives (ie, Director, 
DD, ADD, EADs)  maintain high standards of 
honesty and integrity
Employee morale is important to the FBIs 
senior executives (ie, Director, DD, ADD, 
EADs) 
I am inspired by the Directors vision and 
leadership (*this item wording is different than 
2016) 
Division Leadershi p
I am inspired by my Division leadership team’s 
vision and direction
My Division leadership works together as a 
team
Leaders in my Division take responsibility for 
their decisions
How satisfied are you with the decisions and 
policies of your Division leadership?DE EP HN HO IP JN JK KC KX LV LRLA-
AdminLA-
CI/CyberLA-CT LA-CID
4.41 4.43 4.40 4.45 4.56 4.51 4.56 4.38 4.47 4.47 4.46 4.42 4.51 4.50 4.55
4.61 4.58 4.51 4.62 4.72 4.71 4.75 4.54 4.63 4.70 4.60 4.59 4.74 4.75 4.71
4.02 4.10 4.14 4.07 4.23 4.09 4.19 4.06 4.08 4.11 4.20 4.16 4.08 4.00 4.26
4.72 4.68 4.69 4.75 4.77 4.81 4.84 4.62 4.77 4.78 4.67 4.66 4.83 4.82 4.78
4.29 4.38 4.28 4.34 4.52 4.43 4.48 4.28 4.42 4.31 4.45 4.29 4.41 4.41 4.46
3.86 3.95 3.94 3.92 4.05 4.02 4.01 4.02 4.03 3.95 4.01 4.00 3.98 3.96 4.193.86 3.88 3.91 3.96 4.11 4.04 4.07 4.02 4.16 3.89 4.08 3.95 3.95 4.05 4.30
3.70 3.73 3.75 3.79 3.94 3.82 3.81 3.93 4.02 3.68 3.88 3.84 3.80 3.72 4.00
3.94 4.12 4.02 4.04 4.12 4.13 4.09 4.04 4.00 4.09 4.13 4.09 4.19 4.18 4.31
3.94 4.07 4.09 3.93 4.06 4.12 4.11 4.11 4.03 4.15 4.00 4.16 3.96 3.89 4.19
4.11 4.24 4.06 4.19 4.14 4.26 4.20 4.19 4.18 4.26 4.18 4.17 4.18 4.17 4.274.17 4.30 4.21 4.25 4.23 4.38 4.32 4.28 4.25 4.32 4.24 4.24 4.33 4.34 4.39
4.25 4.32 4.22 4.30 4.33 4.44 4.40 4.30 4.28 4.40 4.28 4.31 4.33 4.36 4.42
3.92 4.09 3.76 4.01 3.87 3.99 3.87 3.99 4.02 4.06 4.04 3.96 3.87 3.83 4.00
3.96 4.03 4.13 4.00 4.28 3.97 4.22 4.02 4.10 4.07 4.03 4.09 4.12 4.22 4.14
3.94 3.99 4.10 3.92 4.16 3.89 4.10 3.95 4.01 4.03 4.06 4.15 4.01 4.14 4.06
4.08 4.19 4.23 4.17 4.47 4.16 4.39 4.24 4.31 4.23 4.10 4.19 4.35 4.39 4.293.91 4.02 4.08 3.91 4.16 3.85 4.03 3.92 3.94 3.98 4.04 3.99 4.07 4.10 4.193.79 3.77 3.95 3.86 4.14 3.80 4.10 3.90 3.99 3.82 3.86 3.92 3.92 3.93 3.924.08 4.19 4.34 4.13 4.46 4.09 4.43 4.14 4.27 4.26 4.14 4.26 4.27 4.46 4.33
3.60 3.54 3.73 3.57 3.71 3.80 4.08 3.70 3.77 3.56 3.52 3.69 3.85 3.43 3.86
3.38 3.35 3.53 3.38 3.58 3.62 3.91 3.44 3.57 3.33 3.26 3.62 3.72 3.24 3.64
3.54 3.56 3.78 3.55 3.24 3.85 4.07 3.88 3.44 3.66 3.29 3.80 3.92 3.42 3.853.58 3.52 3.74 3.50 3.77 3.79 4.10 3.69 3.84 3.69 3.61 3.73 3.95 3.48 3.873.54 3.50 3.67 3.54 3.65 3.74 3.93 3.60 3.74 3.31 3.55 3.49 3.65 3.38 3.76
2017  FO/HQ Climate
Employee morale is important to my Division 
leadership
Results are important to my Division 
leadership
Leaders in my Division have a positive impact 
on the Divisions performance
Supervisory Leadershi p
Supervisors team leaders in my work unit 
support employee development
My supervisor supports my need to balance 
work and other life issues
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?
I have trust and confidence in my supervisor 
as a leader
Communication - Dissemination
My Division leadership communicates threats 
and priorities
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives
(Reverse - higher is better)  My Division 
leadership often distorts information or doesnt 
tell "the whole story"
Communication - Voice
How satisfied are you with your involvement in 
decisions that affect your work?
My Division leadership is receptive to negative 
information and bad news
Leaders in my Division listen to what 
employees have to say
Colleagues - Competence, Collaboration, 
and Professionalism
My co-workers are competent and know how 
to get the job done
The people in my Division conduct themselves 
in a professional manner
(O) Employees in my work unit share job 
knowledge with each other
The people I work with are friendly and 
cooperative
My co-workers and I work together as a team
My co-workers have a positive impact on my 
moraleDE EP HN HO IP JN JK KC KX LV LRLA-
AdminLA-
CI/CyberLA-CT LA-CID
3.55 3.35 3.71 3.47 3.70 3.75 4.11 3.64 3.85 3.42 3.50 3.70 3.88 3.41 3.87
4.05 4.06 4.22 4.07 4.30 4.13 4.41 4.24 4.13 4.12 3.94 4.03 4.16 3.97 4.223.54 3.48 3.63 3.54 3.70 3.78 4.06 3.63 3.76 3.49 3.45 3.75 3.81 3.37 3.86
4.16 4.12 4.16 4.26 4.44 4.27 4.35 4.28 4.32 4.32 4.29 4.12 4.34 4.20 4.414.09 4.11 4.14 4.21 4.44 4.26 4.31 4.23 4.24 4.31 4.17 4.10 4.26 4.23 4.29
4.41 4.40 4.31 4.48 4.67 4.45 4.48 4.50 4.62 4.40 4.51 4.28 4.62 4.53 4.55
4.12 4.07 4.15 4.23 4.36 4.18 4.40 4.26 4.22 4.29 4.30 4.11 4.26 4.05 4.45
4.06 3.96 4.08 4.13 4.29 4.18 4.26 4.13 4.22 4.29 4.18 4.01 4.29 4.02 4.36
3.77 3.80 3.84 3.65 3.88 3.93 4.08 3.74 3.97 3.74 3.86 3.74 3.96 3.73 4.033.93 4.08 4.01 3.87 4.09 4.24 4.26 4.01 4.14 4.04 4.01 3.95 4.15 3.96 4.22
3.75 3.73 3.80 3.57 3.79 3.96 4.05 3.64 3.85 3.78 3.80 3.76 3.93 3.65 4.01
3.64 3.61 3.76 3.47 3.75 3.58 3.92 3.55 3.92 3.35 3.78 3.49 3.80 3.57 3.85
3.61 3.61 3.61 3.57 3.73 3.82 3.95 3.60 3.86 3.53 3.71 3.65 3.81 3.62 3.94
3.63 3.72 3.78 3.83 3.76 3.77 3.86 3.80 3.90 3.59 3.91 3.67 3.73 3.72 3.95
3.51 3.54 3.47 3.32 3.72 3.79 3.99 3.41 3.80 3.41 3.46 3.57 3.78 3.57 3.88
3.63 3.56 3.55 3.51 3.76 3.92 4.06 3.61 3.88 3.54 3.73 3.66 3.90 3.56 4.00
3.97 4.04 3.99 4.12 4.16 4.06 4.18 4.11 4.02 4.15 4.17 3.88 4.18 4.12 4.28
4.05 4.10 4.00 4.20 4.15 4.12 4.19 4.21 4.01 4.18 4.22 3.94 4.28 4.20 4.31
3.93 4.04 3.98 4.03 4.19 3.91 4.25 4.12 3.94 4.00 4.19 3.86 4.17 4.04 4.334.05 4.14 3.99 4.20 4.21 4.18 4.27 4.25 4.13 4.33 4.29 3.95 4.18 4.20 4.394.13 4.23 4.23 4.26 4.34 4.23 4.36 4.20 4.21 4.26 4.36 4.02 4.30 4.25 4.434.17 4.16 4.14 4.32 4.33 4.23 4.36 4.27 4.23 4.39 4.25 4.07 4.21 4.26 4.333.87 3.97 3.99 4.00 4.13 3.98 4.00 4.01 3.99 4.16 4.02 3.76 4.22 4.11 4.28
2017  FO/HQ Climate
Employees understand each others roles and 
responsibilities
Counterproductive Work Behavior s
(Reverse - higher is better)  Employees who 
instigate conflict or with whom it is difficult to 
work are tolerated
(Reverse - higher is better)  Employees who 
put little effort into their work are tolerated
(Reverse - higher is better)  Arbitrary action 
and personal favoritism are tolerated
Formal Performance Management
Personnel policies (eg, performance 
appraisal, promotion, rewards)  are applied 
consistently across employees
(O) My performance appraisal is a fair 
reflection of my performance
Discussions about performance are seen as 
important and worthwhile
(O) Promotions in my work unit are based on 
merit
In my work unit, differences in performance 
are recognized in a meaningful way
(O) Awards in my unitsquad depend on how 
well employees perform their jobs
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve
(O) In my most recent performance appraisal, 
I understood what I had to do to be rated at 
different performance levels (eg, Fully 
Successful, Outstanding) 
(O) Pay raises depend on how well employees 
perform their jobs
Informal Performance Management
(O) Employees are recognized for providing 
high quality products and services to 
customers
(O) Creativity and innovation are rewarded
How satisfied are you with the recognition you 
receive for doing a good job?
(O) In the last six months, my supervisor has 
talked with me about my performance
Training and Career Developmen t
How satisfied are you with your career 
opportunities at the FBI?
(O) My training needs are assessedDE EP HN HO IP JN JK KC KX LV LRLA-
AdminLA-
CI/CyberLA-CT LA-CID
3.64 3.63 3.58 3.87 3.75 3.76 3.83 3.81 3.64 3.75 3.91 3.54 3.85 3.71 3.92
2.77 2.85 3.05 2.83 3.15 2.87 3.15 2.91 3.06 2.87 3.10 2.84 3.00 2.92 3.17
2.67 2.69 3.01 2.75 2.99 2.71 2.95 2.90 2.92 2.71 2.91 2.70 2.89 2.83 2.95
2.49 2.64 2.80 2.64 3.02 2.67 2.92 2.70 2.89 2.62 2.80 2.65 2.74 2.71 2.86
3.12 3.16 3.38 3.09 3.40 3.24 3.54 3.15 3.36 3.25 3.55 3.09 3.35 3.19 3.62
3.34 3.51 3.52 3.58 3.60 3.50 3.70 3.45 3.49 3.52 3.52 3.47 3.49 3.38 3.59
3.14 3.26 3.36 3.48 3.31 3.13 3.59 3.09 3.20 3.27 3.37 3.20 3.44 3.18 3.47
3.98 4.00 3.87 4.15 4.06 4.18 4.07 4.09 4.08 4.16 4.02 3.96 4.00 3.98 4.22
3.76 3.86 3.85 3.87 3.99 3.92 4.10 3.92 3.96 3.84 4.00 3.84 3.88 3.89 3.972.82 3.26 3.23 3.19 3.29 3.30 3.35 3.07 3.25 3.35 3.17 3.13 3.05 2.87 3.143.34 3.51 3.63 3.53 3.66 3.48 3.72 3.48 3.42 3.50 3.50 3.53 3.49 3.51 3.673.29 3.60 3.69 3.69 3.59 3.38 3.85 3.39 3.32 3.54 3.57 3.31 3.55 3.31 3.75
2.96 3.22 3.21 3.33 3.50 3.13 3.41 3.21 3.21 3.23 3.22 3.13 3.20 3.02 3.38
3.84 3.97 3.97 4.06 4.01 3.96 4.04 4.04 4.04 4.10 3.96 3.98 3.89 3.85 4.07
2.35 2.79 2.63 2.65 2.57 2.67 2.82 2.54 2.51 2.57 2.38 2.71 2.28 2.12 2.27
3.63 3.74 3.71 3.83 3.81 3.76 3.94 3.80 3.72 3.71 3.77 3.56 3.76 3.71 3.88
3.46 3.61 3.62 3.73 3.74 3.55 3.89 3.65 3.53 3.61 3.72 3.45 3.65 3.59 3.70
3.30 3.52 3.46 3.55 3.59 3.47 3.72 3.55 3.46 3.40 3.53 3.34 3.41 3.36 3.56
3.55 3.59 3.60 3.78 3.62 3.66 3.78 3.63 3.57 3.59 3.68 3.49 3.66 3.56 3.86
4.07 4.29 4.21 4.30 4.31 4.11 4.32 4.42 4.29 4.30 4.22 3.93 4.26 4.16 4.36
3.64 3.87 3.72 3.76 3.81 3.87 3.78 3.80 3.78 3.79 3.88 3.68 3.81 3.87 3.863.64 3.75 3.67 3.68 3.76 3.80 3.75 3.76 3.73 3.84 3.81 3.50 3.72 3.83 4.03
3.42 3.63 3.46 3.65 3.68 3.62 3.57 3.61 3.67 3.61 3.72 3.46 3.49 3.42 3.46
2017  FO/HQ Climate
I have an opportunity to improve my skills
Ive participated in leadership development 
opportunities in the past year
Job and Role Characteristics
(O) Considering everything, how satisfied are 
you with your job?
Employees have a feeling of personal 
empowerment with respect to work
The work I do makes a difference
Employees in other jobs or positions value the 
work I do
My job has the right amount of variety
I see the impact or outcomes of my work
My workload is reasonable
I am clear on what is expected of me on a 
daily basis
My talents are used well in the workplace
I have control over how I do my job
Inclusion and Fairness
Different perspectives are encouraged and 
valued
I am treated respectfully without regard to my 
race, religion, gender, age, disability status, 
sexual orientation, or cultural background
People in my Division are treated in a fair and 
consistent manner
Leaders in my Division work well with 
employees of different backgrounds
(O) My supervisorteam leader is committed to 
a workforce representative of all segments of 
society
(O) Policies and programs promote diversity in 
the workplace (eg, recruiting minorities and 
women, training in awareness of diversity 
issues, mentoring) 
(Reverse - higher is better)  Who you know is 
more important than what you know what you 
can do
(O) Prohibited personnel practices are not 
tolerated
Integrit y
Following the law is just as important as 
accomplishing the missionDE EP HN HO IP JN JK KC KX LV LRLA-
AdminLA-
CI/CyberLA-CT LA-CID
4.02 4.16 4.10 4.18 4.31 4.23 4.21 4.21 4.25 4.24 4.23 4.05 4.22 4.32 4.20
3.31 3.89 3.54 3.41 3.37 3.56 3.35 3.45 3.27 3.22 3.64 3.63 3.59 3.84 3.52
3.98 4.08 3.98 4.11 4.08 4.13 4.12 4.11 4.07 4.07 4.08 4.03 4.02 4.13 4.204.10 4.20 4.08 4.22 4.22 4.32 4.20 4.21 4.24 4.14 4.23 4.13 4.22 4.22 4.31
3.62 3.63 3.68 3.74 3.81 3.76 3.69 3.73 3.82 3.65 3.91 3.54 3.84 3.81 3.96
4.28 4.30 4.22 4.39 4.31 4.48 4.47 4.25 4.29 4.23 4.26 4.35 4.25 4.44 4.42
4.02 4.14 4.07 4.19 4.09 4.13 4.11 4.08 4.01 4.02 3.95 4.02 4.06 4.23 4.27
3.98 4.14 4.09 4.04 4.04 4.17 4.16 4.19 4.12 4.10 4.13 4.02 3.84 4.07 4.24
3.96 4.10 4.03 4.00 4.02 4.22 4.12 4.13 4.08 4.09 4.06 4.15 3.88 4.10 4.223.87 3.98 3.68 4.10 3.89 3.91 3.92 3.98 3.93 4.07 3.95 3.95 3.89 4.02 3.90
4.15 4.23 4.10 4.39 4.34 4.33 4.43 4.29 4.27 4.36 4.25 4.23 4.23 4.23 4.27
3.83 3.96 3.71 4.00 3.96 3.93 3.98 4.00 3.90 3.95 3.95 3.78 3.94 4.00 4.10
4.01 4.05 4.14 4.10 4.19 4.20 4.12 4.23 4.13 4.10 4.19 4.12 4.08 4.14 4.31
3.77 3.75 3.84 3.77 3.99 3.89 4.07 3.81 3.90 3.83 3.87 3.77 3.93 3.89 4.02
3.63 3.50 3.61 3.59 3.86 3.86 4.01 3.60 3.79 3.53 3.64 3.66 3.87 3.67 3.91
4.24 4.26 4.25 4.27 4.49 4.26 4.42 4.36 4.43 4.32 4.42 4.22 4.40 4.54 4.51
3.68 3.63 3.85 3.65 3.81 3.81 4.02 3.69 3.79 3.74 3.89 3.75 4.04 3.89 4.13
4.08 4.07 4.08 3.94 4.24 4.16 4.35 4.17 4.21 4.10 4.18 4.10 4.29 4.31 4.37
3.96 3.93 3.95 4.05 4.18 4.01 4.20 4.09 3.92 4.09 4.07 3.96 4.00 4.05 4.27
3.90 3.83 3.81 4.00 3.94 3.92 4.12 3.88 3.85 3.88 3.87 3.92 3.92 3.96 4.162.97 2.98 3.21 2.89 3.34 3.09 3.32 2.98 3.28 3.04 3.25 2.93 3.05 2.92 3.09
3.88 4.01 4.09 4.08 4.12 3.90 4.09 3.99 4.13 4.08 4.08 3.74 3.91 3.81 4.09
4.39 4.40 4.36 4.31 4.53 4.47 4.62 4.41 4.55 4.46 4.40 4.28 4.48 4.44 4.544.72 4.73 4.69 4.74 4.83 4.83 4.79 4.74 4.83 4.75 4.61 4.64 4.76 4.86 4.80
2017  FO/HQ Climate
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority
Compliance
Employees report misconduct to the 
appropriate authorities
I can disclose a suspected violation of any 
law, rule, or regulation without fear of reprisal
(O) My organization has prepared employees 
for potential security threats
I know where and how to report suspicious 
behavior or misconduct (eg, potential insider 
threat, information leaks, workplace violence, 
etc) 
Intelligence Community Collaboratio n
I feel a sense of community (ie, shared 
mission and values)  with other employees 
across the Intelligence Community
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components
How easy or difficult is it for you to share 
knowledge and collaborate on work-related 
matters with members of the IC who are 
outside your own IC agency or component?
How often do you share knowledge and 
collaborate on work-related matters with 
members of the Intelligence Community (IC)  
who are outside your own IC agency or 
component?
External Collaboration
I am able to work effectively with State, Local, 
and Other partners as needed by the job
I am able to work effectively with the US 
Attorneys office as needed by the jobDE EP HN HO IP JN JK KC KX LV LRLA-
AdminLA-
CI/CyberLA-CT LA-CID
4.05 4.08 4.06 3.84 4.22 4.11 4.43 4.06 4.26 4.16 4.17 3.97 4.16 3.98 4.29
4.04 4.13 4.16 4.18 4.25 4.23 4.35 4.18 4.20 4.16 4.21 4.01 4.16 4.19 4.23
3.85 3.92 4.00 3.99 4.20 3.94 4.21 4.05 3.97 3.99 4.04 3.73 4.08 3.97 4.27
4.08 4.07 4.12 4.03 4.23 4.19 4.30 4.11 4.29 4.07 4.15 3.98 4.24 4.32 4.31
3.92 4.10 4.12 4.29 4.19 4.25 4.32 4.14 4.13 4.11 4.30 4.07 3.97 3.96 4.12
4.27 4.35 4.32 4.36 4.40 4.46 4.53 4.44 4.42 4.37 4.36 4.24 4.41 4.42 4.35
3.68 3.80 3.89 3.81 3.70 3.68 3.91 3.71 3.78 3.66 3.86 3.60 3.89 4.07 3.54
3.76 3.72 3.93 3.92 3.86 3.95 4.11 3.83 3.78 3.81 3.97 3.95 3.97 4.06 3.76
4.19 4.07 4.34 4.29 4.20 4.22 4.38 4.08 4.20 4.21 4.25 4.27 4.33 4.41 3.953.98 4.03 4.11 4.06 3.96 3.96 4.19 4.05 3.94 3.83 4.17 3.94 4.19 4.31 3.90
4.00 3.98 4.15 4.18 4.04 4.05 4.21 3.90 4.03 3.99 4.07 4.10 4.25 4.23 3.80
3.60 3.85 3.81 3.73 3.77 3.79 3.91 3.84 3.70 3.45 3.74 3.77 3.65 3.84 3.61
2.68 3.02 3.08 2.78 2.51 2.42 2.83 2.67 2.61 2.53 2.74 2.00 3.03 3.45 2.38
4.23 4.31 4.19 4.30 4.28 4.37 4.39 4.41 4.28 4.13 4.29 4.32 4.09 4.25 4.13
4.43 4.49 4.36 4.44 4.46 4.56 4.55 4.61 4.50 4.34 4.50 4.37 4.24 4.51 4.52
3.89 3.95 3.67 4.04 4.01 3.89 4.10 4.23 3.95 3.62 4.04 4.17 3.66 3.73 3.55
2017  FO/HQ Climate
I am able to work effectively with other Federal 
Agencies as needed by the job
Tools, Technology, and Resource s
I have sufficient resources (eg, people, 
budget)  to get my job done
I have the technology needed (eg software, 
hardware, etc)  to get my job done
Work Environmen t
(O) Physical conditions (eg, noise level, 
temperature, lighting, cleanliness in the 
workplace)  allow employees to perform their 
jobs well
(O) Employees are protected from health and 
safety hazards on the job
Integration
In my Division, intelligence workproducts 
impact operations
Administrative Workloa d
The administrative requirements of my job are 
reasonable (*this item wording is different than 
2016) 
Pay
Considering everything, how satisfied are you 
with your pay?
Organizational Change
I have experienced significant change at work 
in the last year (eg, reorganization, changes to 
job role) 
When changes take place at work, I 
understand the rationale behind them
When changes take place at work, I 
understand the goal and what the change is 
meant to accomplish
Climate and Engagement Surve y
I have seen or heard the results from last 
years climate survey
I am interested in seeing or hearing the results 
from this years climate survey
In the last year, leaders in this Division made a 
positive impact on climate and morale
In the last year, I have put effort into having a 
positive impact on the climate and morale of 
the Division
Other
The FBI selects high quality leadersDE EP HN HO IP JN JK KC KX LV LRLA-
AdminLA-
CI/CyberLA-CT LA-CID
4.30 4.38 4.37 4.36 4.33 4.54 4.43 4.37 4.34 4.29 4.31 4.37 4.21 4.38 4.29
3.23 3.44 3.30 3.47 3.43 3.52 3.36 3.25 3.45 3.29 3.48 3.49 2.99 3.21 2.953.33 3.45 3.25 3.48 3.43 3.49 3.28 3.35 3.55 3.39 3.51 3.51 2.97 3.25 3.07
3.14 3.42 3.36 3.46 3.43 3.54 3.42 3.15 3.35 3.20 3.45 3.48 3.00 3.15 2.84
3.81 4.12 4.18 4.05 4.13 4.13 4.18 3.91 4.16 4.03 4.28 3.72 3.67 3.65 3.86
3.64 3.94 4.11 3.94 3.99 3.92 4.06 3.56 4.02 3.93 4.15 3.74 3.61 3.46 3.71
3.98 4.30 4.29 4.23 4.27 4.31 4.31 4.24 4.27 4.21 4.41 3.73 3.64 3.90 4.00
3.59 3.74 3.72 3.81 3.58 3.67 3.78 3.68 3.77 3.63 3.71 3.95 3.96 3.65 3.163.59 3.74 3.72 3.81 3.58 3.67 3.78 3.68 3.77 3.63 3.71 3.95 3.96 3.65 3.163.17 3.47 3.26 3.56 3.57 3.47 3.28 3.43 3.19 3.54 3.47 3.85 2.85 3.08 2.95
3.17 3.47 3.26 3.56 3.57 3.47 3.28 3.43 3.19 3.54 3.47 3.85 2.85 3.08 2.95
3.72 3.73 3.57 3.92 3.95 3.85 3.65 3.75 3.85 3.57 3.91 3.35 3.29 3.54 3.48
3.72 3.73 3.57 3.92 3.95 3.85 3.65 3.75 3.85 3.57 3.91 3.35 3.29 3.54 3.48
3.28 3.73 3.44 3.10 3.38 3.40 3.27 3.47 2.99 3.45 3.03 3.65 3.97 3.50 3.59
3.38 3.48 3.67 3.40 3.44 3.55 3.71 3.53 3.58 3.29 3.55 3.41 3.58 3.41 3.65
3.44 3.53 3.71 3.47 3.50 3.64 3.73 3.57 3.55 3.32 3.58 3.55 3.67 3.51 3.66
3.99 3.84 3.99 3.69 4.03 3.93 3.19 4.12 4.14 3.49 4.09 3.92 4.11 4.08 4.10
4.25 4.26 4.27 4.32 4.40 4.46 4.57 4.19 4.39 4.38 4.25 4.19 4.26 4.19 4.34
3.40 3.10 3.48 3.31 3.56 3.59 4.15 3.52 3.61 3.29 3.34 3.52 3.77 3.32 3.68
4.06 4.20 4.21 4.05 4.16 4.23 4.29 4.18 4.12 4.12 4.10 4.09 4.20 4.03 4.20
3.21 3.32 3.58 3.30 3.59 3.56 3.55 3.43 3.51 3.20 3.33 3.47 3.45 3.12 3.59
2017  FO/HQ Climate
(O) Leaders support collaboration across work 
units to accomplish work objectives
(O) Leaders review and evaluate the 
organizations progress toward meeting its 
goals and objectives
(O) The FBI is able to recruit people with the 
right skills
(O) The skill level in my work unit has 
improved in the past year
(O) Considering everything, how satisfied are 
you with the FBI?
(O) I am constantly looking for ways to do my 
job better
(O) I feel encouraged to come up with new 
and better ways of doing thingsDE EP HN HO IP JN JK KC KX LV LRLA-
AdminLA-
CI/CyberLA-CT LA-CID
3.87 4.11 4.14 4.05 3.90 3.91 4.22 4.21 4.11 4.10 4.13 3.84 4.03 3.91 4.17
3.87 4.01 4.01 3.95 3.96 4.01 4.12 4.15 3.93 3.95 3.83 3.75 3.97 3.65 4.11
3.64 3.85 3.55 3.70 3.72 3.82 3.84 3.68 3.67 3.55 3.62 3.47 3.55 3.72 3.94
3.75 4.03 3.85 3.83 3.88 3.77 3.92 4.00 3.88 3.83 3.83 3.74 3.96 3.97 4.044.10 4.15 4.03 4.14 4.25 4.28 4.26 4.13 4.22 4.22 4.14 4.24 4.20 4.17 4.264.32 4.39 4.47 4.39 4.45 4.46 4.53 4.37 4.36 4.39 4.44 4.43 4.45 4.39 4.41
3.67 3.77 3.84 3.89 3.95 3.80 3.99 3.86 3.71 3.72 3.87 3.74 3.57 3.68 3.89
2017  FO/HQ Climate
Mission and Organization Engagemen t
I am proud to work for the FBI
(Reverse - higher is better)  I am cynical about 
the FBI
I believe in the mission of the FBI
I recommend the FBI as a good place to work
Workplace Engagemen t
Working in this Division is good for my morale
(Reverse - higher is better)  Working in this 
Division is frustrating
I look forward to going to work
I put in extra effort because I like working in 
this Division
Work Engagemen t
My work gives me a feeling of personal 
accomplishment
I like the kind of work I do
(Reverse - higher is better)  I feel burned out 
from the work that I do
FBI Leadership
I have a high level of respect for the FBIs 
senior executives (ie, Director, DD, ADD, 
EADs) 
Direct communication (eg, office visits, emails) 
from the Director helps me feel connected to 
the FBI
(O) The FBIs senior executives (ie, Director, 
DD, ADD, EADs)  maintain high standards of 
honesty and integrity
Employee morale is important to the FBIs 
senior executives (ie, Director, DD, ADD, 
EADs) 
I am inspired by the Directors vision and 
leadership (*this item wording is different than 
2016) 
Division Leadershi p
I am inspired by my Division leadership team’s 
vision and direction
My Division leadership works together as a 
team
Leaders in my Division take responsibility for 
their decisions
How satisfied are you with the decisions and 
policies of your Division leadership?LA-Intel LS ME MM MW MP MO NH NONY-
AdminNY-CI NY-CT NY-CID NY-IntelNY-
SO/CyberNK
4.48 4.45 4.52 4.54 4.37 4.37 4.47 4.36 4.57 4.39 4.33 4.51 4.41 4.50 4.39 4.54
4.70 4.56 4.65 4.69 4.59 4.54 4.63 4.57 4.74 4.58 4.52 4.69 4.65 4.69 4.56 4.69
4.14 4.14 4.20 4.27 3.94 3.98 4.19 3.94 4.29 4.23 3.97 4.19 4.01 4.20 4.12 4.22
4.78 4.74 4.74 4.75 4.73 4.69 4.70 4.69 4.78 4.65 4.66 4.79 4.72 4.78 4.66 4.77
4.30 4.35 4.50 4.46 4.22 4.27 4.36 4.23 4.51 4.25 4.16 4.37 4.30 4.36 4.22 4.49
4.01 3.99 3.98 4.13 3.78 3.95 4.14 3.78 4.20 3.94 3.81 3.95 4.05 4.00 3.92 4.124.09 4.03 3.92 4.17 3.71 4.00 4.24 3.78 4.22 3.91 3.79 3.93 4.06 4.00 3.85 4.19
3.80 3.84 3.79 3.98 3.56 3.88 4.01 3.52 4.15 3.85 3.53 3.57 3.74 3.71 3.73 3.97
4.09 4.08 4.09 4.23 3.89 3.99 4.13 3.99 4.27 4.02 3.99 4.22 4.26 4.16 4.06 4.20
4.12 4.03 4.10 4.13 3.98 3.95 4.21 3.87 4.18 4.08 3.96 4.08 4.17 4.14 4.06 4.11
4.17 4.11 4.26 4.26 4.01 4.07 4.20 3.99 4.32 4.12 3.96 4.16 4.24 4.17 4.14 4.264.27 4.23 4.28 4.34 4.25 4.07 4.26 4.03 4.37 4.12 4.03 4.25 4.38 4.26 4.17 4.33
4.38 4.20 4.32 4.38 4.22 4.18 4.28 4.10 4.40 4.18 4.09 4.33 4.44 4.26 4.33 4.38
3.87 3.93 4.16 4.06 3.56 3.96 4.06 3.86 4.18 4.11 3.81 3.89 3.91 3.99 3.91 4.06
4.09 3.93 4.05 4.11 3.94 4.03 3.99 4.07 4.03 3.99 3.85 3.98 3.88 4.20 3.87 4.15
4.08 3.97 3.99 4.08 3.80 3.93 3.81 3.98 3.98 4.10 3.73 3.92 3.78 4.19 3.83 4.11
4.22 4.17 4.23 4.26 4.19 4.22 4.17 4.26 4.12 4.12 4.02 4.15 4.16 4.39 4.05 4.324.01 3.88 3.79 4.02 3.82 3.95 3.89 3.99 3.99 4.05 3.86 3.99 3.81 4.15 3.93 4.133.88 3.66 3.97 3.92 3.71 3.84 4.01 3.86 3.95 3.74 3.55 3.76 3.67 3.93 3.61 3.964.31 4.03 4.24 4.27 4.14 4.22 4.19 4.27 4.14 4.04 4.08 4.22 4.03 4.33 4.00 4.26
3.69 3.65 3.89 3.92 3.73 3.81 4.10 3.51 4.12 3.72 3.76 3.84 3.71 3.89 3.61 3.88
3.53 3.41 3.70 3.82 3.54 3.56 3.87 3.28 3.87 3.66 3.54 3.57 3.51 3.75 3.45 3.71
3.62 3.53 3.94 3.83 3.73 3.90 4.14 3.39 4.14 3.74 3.88 4.02 3.83 3.89 3.69 3.853.70 3.83 3.87 3.87 3.65 3.83 4.14 3.45 4.17 3.75 3.83 3.89 3.72 3.87 3.66 3.933.61 3.49 3.86 3.77 3.65 3.75 3.92 3.23 3.99 3.63 3.59 3.57 3.56 3.63 3.48 3.78
2017  FO/HQ Climate
Employee morale is important to my Division 
leadership
Results are important to my Division 
leadership
Leaders in my Division have a positive impact 
on the Divisions performance
Supervisory Leadershi p
Supervisors team leaders in my work unit 
support employee development
My supervisor supports my need to balance 
work and other life issues
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?
I have trust and confidence in my supervisor 
as a leader
Communication - Dissemination
My Division leadership communicates threats 
and priorities
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives
(Reverse - higher is better)  My Division 
leadership often distorts information or doesnt 
tell "the whole story"
Communication - Voice
How satisfied are you with your involvement in 
decisions that affect your work?
My Division leadership is receptive to negative 
information and bad news
Leaders in my Division listen to what 
employees have to say
Colleagues - Competence, Collaboration, 
and Professionalism
My co-workers are competent and know how 
to get the job done
The people in my Division conduct themselves 
in a professional manner
(O) Employees in my work unit share job 
knowledge with each other
The people I work with are friendly and 
cooperative
My co-workers and I work together as a team
My co-workers have a positive impact on my 
moraleLA-Intel LS ME MM MW MP MO NH NONY-
AdminNY-CI NY-CT NY-CID NY-IntelNY-
SO/CyberNK
3.70 3.48 3.69 4.03 3.54 3.74 4.26 3.62 4.20 3.65 3.62 3.60 3.58 3.82 3.45 3.88
4.18 4.22 4.29 4.29 4.24 4.18 4.38 4.13 4.34 4.08 4.22 4.32 4.21 4.36 4.13 4.233.67 3.64 3.88 3.89 3.76 3.82 4.04 3.46 4.16 3.73 3.83 3.86 3.68 3.95 3.63 3.91
4.23 4.28 4.16 4.34 4.30 4.32 4.53 4.24 4.51 4.18 4.29 4.30 4.44 4.20 4.26 4.364.19 4.23 4.21 4.29 4.13 4.18 4.41 4.20 4.45 4.17 4.18 4.14 4.35 4.20 4.17 4.27
4.46 4.45 4.43 4.49 4.52 4.43 4.63 4.44 4.66 4.30 4.46 4.49 4.62 4.47 4.35 4.54
4.19 4.23 4.09 4.35 4.28 4.36 4.58 4.22 4.50 4.20 4.30 4.34 4.44 4.10 4.35 4.34
4.11 4.24 4.02 4.27 4.24 4.30 4.50 4.12 4.41 4.12 4.22 4.27 4.36 4.04 4.20 4.28
3.86 3.75 3.90 4.00 3.75 3.83 4.09 3.67 4.19 3.80 3.79 4.09 3.86 4.02 3.73 3.944.16 3.95 4.03 4.20 3.97 3.94 4.28 4.01 4.33 3.93 3.90 4.28 4.03 4.29 3.80 4.02
3.76 3.74 3.90 4.03 3.62 3.70 4.15 3.62 4.28 3.82 3.78 3.98 3.83 4.05 3.66 3.90
3.63 3.63 3.86 3.79 3.65 3.82 3.81 3.37 3.97 3.74 3.70 4.01 3.78 3.68 3.73 3.92
3.69 3.52 3.76 3.82 3.62 3.72 3.97 3.48 4.03 3.67 3.69 3.74 3.69 3.73 3.53 3.84
3.76 3.59 3.84 3.83 3.73 3.78 4.01 3.59 4.00 3.76 3.75 3.70 3.77 3.58 3.60 3.74
3.62 3.46 3.64 3.74 3.45 3.62 3.74 3.32 3.98 3.67 3.60 3.74 3.66 3.69 3.51 3.85
3.73 3.55 3.78 3.89 3.67 3.75 4.18 3.48 4.15 3.68 3.74 3.85 3.67 3.91 3.52 3.95
4.00 4.10 4.04 4.13 4.01 4.06 4.23 4.00 4.20 4.02 4.08 4.22 4.23 4.08 4.12 4.13
4.01 4.11 4.12 4.20 4.15 4.13 4.23 4.10 4.27 4.13 4.10 4.27 4.29 4.09 4.13 4.19
3.96 4.16 4.12 4.00 4.08 4.12 4.03 3.92 4.14 3.99 4.22 4.33 4.26 4.12 4.10 4.154.05 4.13 4.24 4.21 4.12 4.17 4.49 4.14 4.30 4.06 4.16 4.21 4.30 4.17 4.11 4.214.09 4.23 4.21 4.23 4.20 4.23 4.30 4.08 4.37 4.10 4.29 4.39 4.37 4.22 4.27 4.264.18 4.26 4.21 4.32 4.20 4.19 4.45 4.19 4.39 4.17 4.19 4.35 4.31 4.29 4.37 4.233.96 4.13 3.98 4.07 3.93 4.00 4.28 3.89 4.13 3.92 3.97 4.15 4.22 4.05 3.97 4.10
2017  FO/HQ Climate
Employees understand each others roles and 
responsibilities
Counterproductive Work Behavior s
(Reverse - higher is better)  Employees who 
instigate conflict or with whom it is difficult to 
work are tolerated
(Reverse - higher is better)  Employees who 
put little effort into their work are tolerated
(Reverse - higher is better)  Arbitrary action 
and personal favoritism are tolerated
Formal Performance Management
Personnel policies (eg, performance 
appraisal, promotion, rewards)  are applied 
consistently across employees
(O) My performance appraisal is a fair 
reflection of my performance
Discussions about performance are seen as 
important and worthwhile
(O) Promotions in my work unit are based on 
merit
In my work unit, differences in performance 
are recognized in a meaningful way
(O) Awards in my unitsquad depend on how 
well employees perform their jobs
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve
(O) In my most recent performance appraisal, 
I understood what I had to do to be rated at 
different performance levels (eg, Fully 
Successful, Outstanding) 
(O) Pay raises depend on how well employees 
perform their jobs
Informal Performance Management
(O) Employees are recognized for providing 
high quality products and services to 
customers
(O) Creativity and innovation are rewarded
How satisfied are you with the recognition you 
receive for doing a good job?
(O) In the last six months, my supervisor has 
talked with me about my performance
Training and Career Developmen t
How satisfied are you with your career 
opportunities at the FBI?
(O) My training needs are assessedLA-Intel LS ME MM MW MP MO NH NONY-
AdminNY-CI NY-CT NY-CID NY-IntelNY-
SO/CyberNK
3.73 3.70 3.60 3.87 3.42 3.58 3.90 3.77 3.85 3.77 3.66 3.84 3.90 3.66 3.88 3.80
2.79 2.98 2.98 3.02 2.96 2.99 3.23 2.69 3.34 3.14 2.97 3.15 3.09 2.97 3.04 3.15
2.67 2.92 2.84 2.91 2.78 2.86 3.23 2.55 3.21 3.00 2.88 3.06 2.98 2.85 2.99 3.03
2.61 2.82 2.65 2.90 2.77 2.77 3.07 2.49 3.10 3.02 2.70 2.80 2.79 2.77 2.80 2.87
3.12 3.25 3.43 3.27 3.21 3.35 3.41 2.95 3.69 3.37 3.31 3.58 3.51 3.28 3.35 3.55
3.47 3.50 3.49 3.67 3.41 3.44 3.82 3.39 3.75 3.57 3.38 3.47 3.50 3.61 3.42 3.62
3.22 3.26 3.23 3.54 3.06 3.22 3.71 3.13 3.58 3.47 3.27 3.44 3.43 3.53 3.36 3.37
4.10 3.92 4.07 4.05 3.97 4.12 4.45 4.10 4.32 4.11 4.10 4.16 4.15 4.06 4.20 4.25
3.93 3.88 3.86 4.06 3.85 3.77 4.14 3.71 4.12 3.92 3.74 3.84 3.91 4.03 3.83 3.983.02 3.20 3.25 3.34 3.11 3.11 3.49 3.03 3.32 3.20 2.85 3.19 2.95 3.29 2.91 3.293.44 3.50 3.48 3.77 3.28 3.39 3.97 3.36 3.76 3.56 3.41 3.39 3.53 3.63 3.41 3.603.28 3.62 3.53 3.81 3.30 3.38 3.90 3.31 3.81 3.53 3.53 3.64 3.63 3.54 3.35 3.55
3.26 3.28 3.07 3.44 3.15 3.19 3.64 2.95 3.50 3.41 2.89 3.15 3.15 3.21 3.06 3.33
4.09 4.02 4.04 3.98 3.91 4.00 4.37 3.99 4.25 4.02 3.99 3.96 4.11 4.05 4.07 4.20
2.47 2.71 2.62 2.63 2.52 2.53 2.85 2.40 2.78 2.76 2.11 2.16 2.14 2.64 2.32 2.58
3.72 3.80 3.80 3.87 3.63 3.74 4.00 3.67 3.95 3.65 3.73 3.80 3.78 3.76 3.58 3.82
3.58 3.82 3.78 3.84 3.48 3.62 3.99 3.55 3.86 3.53 3.55 3.69 3.59 3.70 3.46 3.76
3.40 3.65 3.60 3.57 3.39 3.43 4.00 3.52 3.73 3.43 3.28 3.59 3.39 3.50 3.30 3.61
3.61 3.57 3.60 3.76 3.48 3.61 3.85 3.45 3.92 3.65 3.77 3.77 3.74 3.56 3.50 3.68
4.24 4.24 4.23 4.23 4.18 4.18 4.34 4.21 4.36 3.99 4.16 4.27 4.26 4.38 4.17 4.32
3.73 3.82 3.89 3.79 3.70 3.60 3.95 3.66 3.90 3.68 3.50 3.77 3.67 3.67 3.63 3.813.64 3.73 3.86 3.77 3.67 3.62 3.88 3.58 3.96 3.62 3.46 3.81 3.71 3.47 3.47 3.78
3.39 3.60 3.74 3.61 3.60 3.44 3.90 3.58 3.76 3.67 3.31 3.38 3.41 3.48 3.60 3.67
2017  FO/HQ Climate
I have an opportunity to improve my skills
Ive participated in leadership development 
opportunities in the past year
Job and Role Characteristics
(O) Considering everything, how satisfied are 
you with your job?
Employees have a feeling of personal 
empowerment with respect to work
The work I do makes a difference
Employees in other jobs or positions value the 
work I do
My job has the right amount of variety
I see the impact or outcomes of my work
My workload is reasonable
I am clear on what is expected of me on a 
daily basis
My talents are used well in the workplace
I have control over how I do my job
Inclusion and Fairness
Different perspectives are encouraged and 
valued
I am treated respectfully without regard to my 
race, religion, gender, age, disability status, 
sexual orientation, or cultural background
People in my Division are treated in a fair and 
consistent manner
Leaders in my Division work well with 
employees of different backgrounds
(O) My supervisorteam leader is committed to 
a workforce representative of all segments of 
society
(O) Policies and programs promote diversity in 
the workplace (eg, recruiting minorities and 
women, training in awareness of diversity 
issues, mentoring) 
(Reverse - higher is better)  Who you know is 
more important than what you know what you 
can do
(O) Prohibited personnel practices are not 
tolerated
Integrit y
Following the law is just as important as 
accomplishing the missionLA-Intel LS ME MM MW MP MO NH NONY-
AdminNY-CI NY-CT NY-CID NY-IntelNY-
SO/CyberNK
4.16 4.17 4.20 4.19 4.17 4.04 4.22 4.07 4.28 4.00 3.91 4.16 4.12 4.09 4.03 4.20
3.54 3.68 3.63 3.37 3.11 3.12 3.80 3.30 3.38 3.35 3.11 3.51 3.14 3.52 3.33 3.42
4.04 4.01 4.14 4.17 4.00 4.00 4.20 3.91 4.20 4.05 3.87 4.09 4.15 4.00 3.97 4.124.12 4.18 4.34 4.30 4.09 4.17 4.32 4.02 4.36 4.11 4.02 4.28 4.22 4.11 4.07 4.27
3.71 3.82 3.87 3.88 3.58 3.77 4.02 3.55 3.91 3.72 3.56 3.86 3.77 3.79 3.64 3.79
4.34 4.23 4.29 4.41 4.32 4.16 4.39 4.09 4.37 4.24 4.15 4.34 4.37 4.23 4.21 4.26
3.99 4.01 4.07 4.16 3.99 3.95 4.18 3.94 4.16 4.05 3.90 4.19 4.21 3.90 3.96 4.10
4.01 4.08 4.17 4.09 4.07 3.98 4.08 3.97 4.18 3.97 3.71 3.99 4.17 3.95 3.85 4.14
3.92 4.05 4.17 4.22 4.10 3.99 4.25 3.90 4.21 4.11 3.66 3.99 4.23 3.99 3.87 4.093.99 3.75 3.98 4.06 3.65 3.87 4.06 3.87 4.11 4.12 4.05 4.05 3.91 4.04 4.04 4.02
4.31 4.16 4.23 4.36 4.20 4.20 4.37 4.17 4.41 4.33 4.16 4.22 4.36 4.26 4.29 4.32
3.96 3.85 4.02 4.00 3.84 3.84 4.11 3.70 4.02 3.77 3.67 3.94 4.08 3.76 3.76 3.99
4.01 4.05 4.26 4.21 4.15 4.10 4.25 4.01 4.26 4.15 3.90 4.06 4.22 3.93 3.98 4.17
3.81 3.81 3.92 3.87 3.79 3.84 4.08 3.61 4.10 3.83 3.82 3.96 3.93 3.91 3.85 4.02
3.65 3.64 3.74 3.84 3.58 3.72 3.99 3.46 4.06 3.72 3.71 3.88 3.74 3.76 3.56 3.92
4.36 4.34 4.29 4.35 4.33 4.34 4.38 4.23 4.50 4.29 4.38 4.47 4.46 4.41 4.40 4.45
3.77 3.74 3.82 3.78 3.59 3.79 3.88 3.32 4.09 3.87 4.01 4.16 4.05 3.90 3.91 4.04
4.19 4.16 4.19 4.20 3.95 4.06 4.29 3.94 4.33 4.14 4.22 4.32 4.24 4.24 4.13 4.29
4.09 4.10 4.10 4.16 3.97 4.04 4.47 3.96 4.28 4.08 3.92 4.09 4.18 4.15 4.10 4.15
3.93 3.80 3.83 3.97 3.82 3.84 4.32 3.77 3.95 3.98 3.84 3.85 3.82 3.85 3.90 4.012.88 2.90 3.27 2.99 3.10 3.10 3.42 2.79 3.47 3.04 2.85 3.02 3.05 3.07 3.01 3.35
3.78 4.09 4.14 4.07 4.05 3.96 4.26 3.80 4.21 3.93 3.95 4.20 4.04 4.05 3.96 4.13
4.45 4.52 4.51 4.47 4.42 4.38 4.60 4.26 4.60 4.37 4.44 4.55 4.51 4.53 4.39 4.534.73 4.79 4.80 4.74 4.71 4.65 4.79 4.72 4.79 4.67 4.72 4.79 4.81 4.81 4.70 4.74
2017  FO/HQ Climate
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority
Compliance
Employees report misconduct to the 
appropriate authorities
I can disclose a suspected violation of any 
law, rule, or regulation without fear of reprisal
(O) My organization has prepared employees 
for potential security threats
I know where and how to report suspicious 
behavior or misconduct (eg, potential insider 
threat, information leaks, workplace violence, 
etc) 
Intelligence Community Collaboratio n
I feel a sense of community (ie, shared 
mission and values)  with other employees 
across the Intelligence Community
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components
How easy or difficult is it for you to share 
knowledge and collaborate on work-related 
matters with members of the IC who are 
outside your own IC agency or component?
How often do you share knowledge and 
collaborate on work-related matters with 
members of the Intelligence Community (IC)  
who are outside your own IC agency or 
component?
External Collaboration
I am able to work effectively with State, Local, 
and Other partners as needed by the job
I am able to work effectively with the US 
Attorneys office as needed by the jobLA-Intel LS ME MM MW MP MO NH NONY-
AdminNY-CI NY-CT NY-CID NY-IntelNY-
SO/CyberNK
4.15 4.20 4.21 4.19 4.10 4.08 4.42 3.83 4.41 4.06 4.14 4.31 4.17 4.24 4.07 4.30
4.11 4.22 4.26 4.15 4.10 4.09 4.28 4.06 4.27 4.14 4.05 4.16 4.11 4.17 4.09 4.26
4.02 4.01 4.11 3.93 4.04 3.92 4.24 3.80 4.10 3.96 3.88 4.14 4.06 4.03 3.99 4.17
4.12 4.22 4.32 4.08 3.99 4.08 4.30 3.86 4.21 4.01 4.02 4.20 4.20 4.21 4.16 4.24
3.89 4.20 4.22 4.16 3.98 4.10 4.16 4.11 4.25 4.20 3.89 4.04 4.03 4.15 3.96 4.23
4.33 4.38 4.42 4.34 4.36 4.21 4.50 4.34 4.46 4.35 4.30 4.29 4.26 4.28 4.27 4.41
3.78 3.70 3.73 3.70 3.67 3.76 3.98 3.57 3.63 3.77 3.79 4.05 3.42 3.72 3.54 3.70
3.87 3.81 3.72 3.94 3.83 3.83 4.08 3.64 3.82 4.12 3.72 3.99 3.49 3.86 3.74 3.83
4.37 4.27 4.13 4.09 4.15 4.21 4.44 4.08 4.25 4.31 4.28 4.42 3.75 4.35 4.16 4.183.96 3.99 3.93 4.00 3.98 3.90 4.23 3.78 3.99 3.92 4.18 4.45 3.79 3.99 3.71 3.99
4.17 4.08 3.85 3.99 3.92 3.94 4.35 3.91 4.01 4.13 3.96 4.20 3.71 4.16 3.91 4.01
3.42 3.64 3.87 3.69 3.65 3.67 3.86 3.60 3.67 3.82 3.58 3.89 3.49 3.50 3.26 3.57
2.64 2.60 2.55 2.66 2.63 2.72 2.82 2.56 2.38 2.10 3.18 3.41 2.37 2.68 2.02 2.59
4.17 4.16 4.30 4.27 4.30 4.27 4.36 4.21 4.25 4.25 4.11 4.43 4.23 4.18 4.13 4.11
4.29 4.36 4.56 4.50 4.49 4.38 4.53 4.37 4.46 4.42 4.14 4.53 4.38 4.34 4.16 4.43
3.75 3.72 3.67 3.92 3.95 4.19 4.09 4.05 3.77 4.04 3.99 4.31 4.12 4.12 4.12 3.42
2017  FO/HQ Climate
I am able to work effectively with other Federal 
Agencies as needed by the job
Tools, Technology, and Resource s
I have sufficient resources (eg, people, 
budget)  to get my job done
I have the technology needed (eg software, 
hardware, etc)  to get my job done
Work Environmen t
(O) Physical conditions (eg, noise level, 
temperature, lighting, cleanliness in the 
workplace)  allow employees to perform their 
jobs well
(O) Employees are protected from health and 
safety hazards on the job
Integration
In my Division, intelligence workproducts 
impact operations
Administrative Workloa d
The administrative requirements of my job are 
reasonable (*this item wording is different than 
2016) 
Pay
Considering everything, how satisfied are you 
with your pay?
Organizational Change
I have experienced significant change at work 
in the last year (eg, reorganization, changes to 
job role) 
When changes take place at work, I 
understand the rationale behind them
When changes take place at work, I 
understand the goal and what the change is 
meant to accomplish
Climate and Engagement Surve y
I have seen or heard the results from last 
years climate survey
I am interested in seeing or hearing the results 
from this years climate survey
In the last year, leaders in this Division made a 
positive impact on climate and morale
In the last year, I have put effort into having a 
positive impact on the climate and morale of 
the Division
Other
The FBI selects high quality leadersLA-Intel LS ME MM MW MP MO NH NONY-
AdminNY-CI NY-CT NY-CID NY-IntelNY-
SO/CyberNK
4.26 4.23 4.41 4.35 4.36 4.25 4.40 4.22 4.33 4.21 4.14 4.43 4.21 4.16 4.16 4.30
3.34 3.23 3.26 3.51 2.99 3.23 3.55 3.49 3.41 3.74 3.01 3.15 2.93 3.20 3.14 3.403.40 3.26 3.47 3.62 3.03 3.35 3.49 3.56 3.43 3.78 3.14 3.30 3.01 3.39 3.19 3.49
3.29 3.19 3.05 3.41 2.97 3.12 3.60 3.42 3.39 3.72 2.86 2.99 2.84 3.01 3.11 3.30
3.39 4.19 3.88 4.13 4.00 3.92 4.32 3.93 4.15 3.87 3.60 4.04 3.53 3.51 3.62 4.12
3.46 4.02 3.60 4.04 3.75 3.70 4.28 3.63 4.02 3.75 3.39 3.76 3.09 3.21 3.56 4.00
3.33 4.36 4.13 4.24 4.24 4.12 4.40 4.18 4.30 3.99 3.79 4.30 3.96 3.89 3.70 4.25
3.94 3.83 3.54 3.81 3.39 3.54 3.78 3.51 3.57 3.96 3.59 3.66 3.02 3.91 3.85 3.473.94 3.83 3.54 3.81 3.39 3.54 3.78 3.51 3.57 3.96 3.59 3.66 3.02 3.91 3.85 3.473.56 3.23 3.49 3.38 3.17 3.20 3.35 3.33 3.40 4.02 3.19 2.98 2.86 3.68 3.57 3.46
3.56 3.23 3.49 3.38 3.17 3.20 3.35 3.33 3.40 4.02 3.19 2.98 2.86 3.68 3.57 3.46
3.50 3.81 3.86 3.71 3.78 3.77 3.85 3.56 3.70 3.19 3.09 2.87 2.97 3.25 2.92 3.57
3.50 3.81 3.86 3.71 3.78 3.77 3.85 3.56 3.70 3.19 3.09 2.87 2.97 3.25 2.92 3.57
3.47 3.50 3.12 3.41 3.45 2.95 3.20 3.19 3.21 3.74 3.30 3.44 3.20 3.47 3.65 3.55
3.58 3.40 3.69 3.70 3.45 3.56 3.81 3.16 3.90 3.64 3.39 3.55 3.45 3.62 3.49 3.61
3.66 3.46 3.70 3.78 3.50 3.61 3.89 3.21 3.94 3.73 3.46 3.60 3.52 3.73 3.53 3.67
4.04 4.13 3.90 4.26 3.72 3.98 4.02 4.38 4.23 3.58 3.46 3.43 3.68 4.04 3.43 3.66
4.33 4.34 4.39 4.29 4.40 4.19 4.29 4.29 4.38 4.12 4.19 4.28 4.13 4.49 4.30 4.39
3.60 3.38 3.72 3.86 3.54 3.68 3.88 3.19 3.98 3.65 3.39 3.73 3.56 3.76 3.33 3.74
4.17 4.09 4.21 4.26 4.19 4.07 4.22 3.99 4.22 4.20 3.98 4.18 4.09 4.16 4.09 4.20
3.44 3.43 3.46 3.51 3.28 3.39 3.61 3.19 3.67 3.61 3.24 3.35 3.25 3.54 3.30 3.56
2017  FO/HQ Climate
(O) Leaders support collaboration across work 
units to accomplish work objectives
(O) Leaders review and evaluate the 
organizations progress toward meeting its 
goals and objectives
(O) The FBI is able to recruit people with the 
right skills
(O) The skill level in my work unit has 
improved in the past year
(O) Considering everything, how satisfied are 
you with the FBI?
(O) I am constantly looking for ways to do my 
job better
(O) I feel encouraged to come up with new 
and better ways of doing thingsLA-Intel LS ME MM MW MP MO NH NONY-
AdminNY-CI NY-CT NY-CID NY-IntelNY-
SO/CyberNK
4.02 4.15 4.18 4.20 4.02 4.08 4.28 4.04 4.29 3.96 4.13 4.13 4.09 4.20 3.91 4.14
3.81 4.08 4.12 4.06 3.92 4.03 4.34 4.06 4.18 3.87 3.78 4.01 3.89 4.08 3.79 4.04
3.51 3.71 3.71 3.81 3.56 3.76 4.06 3.68 3.94 3.65 3.58 3.65 3.60 3.46 3.45 3.78
3.93 3.98 3.96 3.97 3.82 3.89 4.22 3.76 4.02 3.94 3.78 4.07 3.96 3.95 3.93 3.954.16 4.17 4.33 4.29 4.02 4.17 4.38 4.11 4.29 4.19 3.98 4.23 4.08 4.20 4.11 4.264.44 4.35 4.51 4.47 4.32 4.33 4.53 4.38 4.52 4.46 4.33 4.41 4.35 4.46 4.42 4.49
3.88 3.84 3.93 3.89 3.85 3.75 4.23 3.81 3.94 3.91 3.80 3.77 3.79 3.84 3.78 3.91
2017  FO/HQ Climate
Mission and Organization Engagemen t
I am proud to work for the FBI
(Reverse - higher is better)  I am cynical about 
the FBI
I believe in the mission of the FBI
I recommend the FBI as a good place to work
Workplace Engagemen t
Working in this Division is good for my morale
(Reverse - higher is better)  Working in this 
Division is frustrating
I look forward to going to work
I put in extra effort because I like working in 
this Division
Work Engagemen t
My work gives me a feeling of personal 
accomplishment
I like the kind of work I do
(Reverse - higher is better)  I feel burned out 
from the work that I do
FBI Leadership
I have a high level of respect for the FBIs 
senior executives (ie, Director, DD, ADD, 
EADs) 
Direct communication (eg, office visits, emails) 
from the Director helps me feel connected to 
the FBI
(O) The FBIs senior executives (ie, Director, 
DD, ADD, EADs)  maintain high standards of 
honesty and integrity
Employee morale is important to the FBIs 
senior executives (ie, Director, DD, ADD, 
EADs) 
I am inspired by the Directors vision and 
leadership (*this item wording is different than 
2016) 
Division Leadershi p
I am inspired by my Division leadership team’s 
vision and direction
My Division leadership works together as a 
team
Leaders in my Division take responsibility for 
their decisions
How satisfied are you with the decisions and 
policies of your Division leadership?NF OC OM PH PX PG PD RH
4.45 4.38 4.40 4.49 4.52 4.51 4.45 4.46
4.58 4.54 4.63 4.67 4.72 4.64 4.61 4.67
4.15 3.99 3.88 4.15 4.09 4.25 4.07 4.10
4.76 4.74 4.73 4.74 4.80 4.71 4.75 4.75
4.34 4.25 4.37 4.42 4.47 4.42 4.40 4.36
3.91 3.83 3.90 4.03 4.09 4.13 4.10 4.113.91 3.92 3.91 4.10 4.21 4.15 4.20 4.17
3.79 3.64 3.75 3.89 3.96 4.07 4.10 4.01
3.94 3.93 4.00 4.12 4.13 4.21 3.99 4.18
3.99 3.85 3.94 4.08 4.06 4.13 4.14 4.18
4.21 4.10 4.20 4.19 4.22 4.24 4.09 4.224.30 4.20 4.31 4.25 4.31 4.34 4.17 4.27
4.37 4.26 4.38 4.30 4.39 4.41 4.22 4.41
3.94 3.84 3.92 4.03 3.96 3.99 3.87 4.00
4.20 3.97 3.94 4.06 4.13 4.05 3.99 4.03
4.15 3.92 3.76 3.94 4.03 4.00 3.92 4.06
4.28 4.21 4.20 4.28 4.29 4.24 4.11 4.184.16 3.88 3.79 4.05 4.06 3.95 3.93 4.014.06 3.74 3.74 3.81 3.97 3.90 3.85 3.894.39 4.11 4.07 4.24 4.32 4.17 4.11 4.19
3.79 3.44 3.71 3.70 3.70 3.94 3.98 3.93
3.62 3.13 3.42 3.44 3.41 3.73 3.72 3.65
3.81 3.74 3.81 3.84 3.72 4.11 4.09 4.143.88 3.55 3.86 3.74 3.74 3.97 4.02 3.943.74 3.33 3.61 3.66 3.59 3.85 3.89 3.76
2017  FO/HQ Climate
Employee morale is important to my Division 
leadership
Results are important to my Division 
leadership
Leaders in my Division have a positive impact 
on the Divisions performance
Supervisory Leadershi p
Supervisors team leaders in my work unit 
support employee development
My supervisor supports my need to balance 
work and other life issues
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?
I have trust and confidence in my supervisor 
as a leader
Communication - Dissemination
My Division leadership communicates threats 
and priorities
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives
(Reverse - higher is better)  My Division 
leadership often distorts information or doesnt 
tell "the whole story"
Communication - Voice
How satisfied are you with your involvement in 
decisions that affect your work?
My Division leadership is receptive to negative 
information and bad news
Leaders in my Division listen to what 
employees have to say
Colleagues - Competence, Collaboration, 
and Professionalism
My co-workers are competent and know how 
to get the job done
The people in my Division conduct themselves 
in a professional manner
(O) Employees in my work unit share job 
knowledge with each other
The people I work with are friendly and 
cooperative
My co-workers and I work together as a team
My co-workers have a positive impact on my 
moraleNF OC OM PH PX PG PD RH
3.82 3.17 3.63 3.57 3.62 3.87 4.00 3.83
4.18 4.01 4.18 4.14 4.23 4.25 4.29 4.373.75 3.23 3.68 3.72 3.68 4.02 3.99 3.88
4.19 4.32 4.35 4.38 4.29 4.43 4.34 4.464.21 4.19 4.28 4.24 4.24 4.36 4.24 4.40
4.46 4.50 4.53 4.56 4.49 4.55 4.56 4.64
4.07 4.37 4.31 4.39 4.25 4.45 4.33 4.51
4.08 4.18 4.28 4.31 4.20 4.38 4.26 4.41
3.86 3.46 3.81 3.78 3.80 3.99 4.00 3.984.00 3.79 3.91 3.93 3.99 4.15 4.12 4.21
3.80 3.29 3.70 3.66 3.74 3.92 3.91 3.95
3.76 3.35 3.89 3.83 3.66 3.96 4.04 3.82
3.77 3.43 3.70 3.71 3.68 3.91 3.88 3.78
3.69 3.62 3.71 3.83 3.79 3.90 3.86 3.82
3.78 3.31 3.62 3.66 3.59 3.94 3.90 3.77
3.90 3.29 3.76 3.69 3.65 3.95 3.93 3.81
4.05 4.12 4.01 4.05 4.15 4.20 4.20 4.16
4.14 4.09 4.06 4.13 4.22 4.24 4.20 4.20
4.06 4.20 4.02 4.06 4.17 4.22 4.33 4.164.18 4.23 4.27 4.12 4.24 4.28 4.37 4.274.20 4.36 4.07 4.23 4.29 4.38 4.41 4.354.18 4.26 4.23 4.17 4.28 4.40 4.37 4.363.90 4.03 3.82 4.05 4.11 4.14 4.09 4.12
2017  FO/HQ Climate
Employees understand each others roles and 
responsibilities
Counterproductive Work Behavior s
(Reverse - higher is better)  Employees who 
instigate conflict or with whom it is difficult to 
work are tolerated
(Reverse - higher is better)  Employees who 
put little effort into their work are tolerated
(Reverse - higher is better)  Arbitrary action 
and personal favoritism are tolerated
Formal Performance Management
Personnel policies (eg, performance 
appraisal, promotion, rewards)  are applied 
consistently across employees
(O) My performance appraisal is a fair 
reflection of my performance
Discussions about performance are seen as 
important and worthwhile
(O) Promotions in my work unit are based on 
merit
In my work unit, differences in performance 
are recognized in a meaningful way
(O) Awards in my unitsquad depend on how 
well employees perform their jobs
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve
(O) In my most recent performance appraisal, 
I understood what I had to do to be rated at 
different performance levels (eg, Fully 
Successful, Outstanding) 
(O) Pay raises depend on how well employees 
perform their jobs
Informal Performance Management
(O) Employees are recognized for providing 
high quality products and services to 
customers
(O) Creativity and innovation are rewarded
How satisfied are you with the recognition you 
receive for doing a good job?
(O) In the last six months, my supervisor has 
talked with me about my performance
Training and Career Developmen t
How satisfied are you with your career 
opportunities at the FBI?
(O) My training needs are assessedNF OC OM PH PX PG PD RH
3.63 3.68 3.67 3.66 3.77 3.74 3.76 3.72
2.94 2.87 2.98 3.03 2.92 3.19 3.16 3.32
2.70 2.75 2.78 2.93 2.65 3.12 3.00 3.31
2.69 2.53 2.72 2.81 2.73 3.03 2.85 2.99
3.38 3.29 3.33 3.38 3.34 3.42 3.61 3.69
3.55 3.45 3.47 3.50 3.41 3.71 3.55 3.64
3.16 3.13 3.11 3.38 3.16 3.58 3.36 3.47
4.14 4.16 3.90 4.09 3.98 4.17 4.13 4.21
3.91 3.83 3.79 3.85 3.84 4.04 4.00 3.983.34 3.16 3.23 3.14 3.03 3.41 3.34 3.363.57 3.36 3.46 3.52 3.41 3.71 3.55 3.683.35 3.47 3.53 3.55 3.43 3.67 3.55 3.78
3.15 3.06 3.11 3.18 3.15 3.51 3.16 3.56
4.02 4.04 3.95 3.98 3.91 4.10 4.09 4.12
2.70 2.48 2.63 2.51 2.43 2.95 2.49 2.57
3.71 3.69 3.71 3.82 3.73 4.00 3.80 3.85
3.65 3.43 3.59 3.70 3.63 3.90 3.73 3.87
3.53 3.36 3.46 3.52 3.46 3.77 3.59 3.67
3.50 3.59 3.61 3.77 3.60 3.89 3.67 3.76
4.11 4.26 4.09 4.25 4.23 4.42 4.32 4.22
3.75 3.80 3.68 3.63 3.71 3.88 3.69 3.773.62 3.76 3.56 3.62 3.73 3.71 3.68 3.75
3.56 3.54 3.59 3.39 3.52 3.77 3.51 3.65
2017  FO/HQ Climate
I have an opportunity to improve my skills
Ive participated in leadership development 
opportunities in the past year
Job and Role Characteristics
(O) Considering everything, how satisfied are 
you with your job?
Employees have a feeling of personal 
empowerment with respect to work
The work I do makes a difference
Employees in other jobs or positions value the 
work I do
My job has the right amount of variety
I see the impact or outcomes of my work
My workload is reasonable
I am clear on what is expected of me on a 
daily basis
My talents are used well in the workplace
I have control over how I do my job
Inclusion and Fairness
Different perspectives are encouraged and 
valued
I am treated respectfully without regard to my 
race, religion, gender, age, disability status, 
sexual orientation, or cultural background
People in my Division are treated in a fair and 
consistent manner
Leaders in my Division work well with 
employees of different backgrounds
(O) My supervisorteam leader is committed to 
a workforce representative of all segments of 
society
(O) Policies and programs promote diversity in 
the workplace (eg, recruiting minorities and 
women, training in awareness of diversity 
issues, mentoring) 
(Reverse - higher is better)  Who you know is 
more important than what you know what you 
can do
(O) Prohibited personnel practices are not 
tolerated
Integrit y
Following the law is just as important as 
accomplishing the missionNF OC OM PH PX PG PD RH
4.16 4.28 4.11 4.12 4.21 4.27 4.16 4.16
3.52 3.36 3.16 3.15 3.19 3.67 3.26 3.44
4.07 4.06 4.09 4.08 4.11 4.13 4.07 4.124.14 4.15 4.15 4.20 4.25 4.26 4.16 4.33
3.72 3.62 3.80 3.79 3.79 3.94 3.80 3.86
4.36 4.40 4.33 4.27 4.34 4.32 4.30 4.35
4.06 4.06 3.94 4.02 4.13 4.09 4.11 4.02
4.15 4.08 4.18 4.12 4.13 4.13 3.99 4.09
4.11 4.01 4.02 4.11 4.10 4.15 4.11 4.133.95 3.95 3.95 3.99 3.88 4.00 3.89 3.95
4.19 4.22 4.24 4.26 4.27 4.33 4.24 4.29
3.88 3.95 3.96 3.91 3.99 3.98 4.01 3.94
4.10 4.21 4.32 4.21 4.17 4.22 4.13 4.30
3.89 3.81 3.89 3.87 3.89 4.02 4.00 3.98
3.86 3.44 3.77 3.77 3.71 3.88 3.90 3.87
4.36 4.37 4.47 4.42 4.45 4.52 4.50 4.41
3.71 3.70 3.68 3.83 3.93 3.96 4.01 3.92
4.23 4.07 4.17 4.15 4.20 4.29 4.37 4.18
4.01 4.12 4.16 4.09 3.95 4.14 4.06 4.32
3.96 3.90 4.08 3.84 3.83 4.07 3.79 4.003.09 3.03 3.10 3.10 3.02 3.13 3.32 3.34
4.12 4.05 4.13 4.06 4.03 4.17 4.25 4.25
4.44 4.39 4.38 4.42 4.50 4.51 4.58 4.484.75 4.80 4.66 4.74 4.77 4.77 4.81 4.78
2017  FO/HQ Climate
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority
Compliance
Employees report misconduct to the 
appropriate authorities
I can disclose a suspected violation of any 
law, rule, or regulation without fear of reprisal
(O) My organization has prepared employees 
for potential security threats
I know where and how to report suspicious 
behavior or misconduct (eg, potential insider 
threat, information leaks, workplace violence, 
etc) 
Intelligence Community Collaboratio n
I feel a sense of community (ie, shared 
mission and values)  with other employees 
across the Intelligence Community
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components
How easy or difficult is it for you to share 
knowledge and collaborate on work-related 
matters with members of the IC who are 
outside your own IC agency or component?
How often do you share knowledge and 
collaborate on work-related matters with 
members of the Intelligence Community (IC)  
who are outside your own IC agency or 
component?
External Collaboration
I am able to work effectively with State, Local, 
and Other partners as needed by the job
I am able to work effectively with the US 
Attorneys office as needed by the jobNF OC OM PH PX PG PD RH
4.12 3.96 4.08 4.09 4.21 4.24 4.35 4.17
4.27 4.22 4.18 4.19 4.21 4.22 4.28 4.24
4.23 4.08 3.96 4.07 4.01 4.10 4.11 4.15
4.22 4.17 4.14 4.22 4.25 4.23 4.37 4.27
4.07 4.15 4.11 4.05 4.13 4.04 4.12 4.09
4.45 4.45 4.40 4.41 4.39 4.45 4.46 4.43
3.90 3.63 3.76 3.64 3.75 3.82 3.73 3.85
3.89 3.79 3.88 3.75 3.82 3.96 3.77 3.96
4.24 4.22 4.10 4.15 4.17 4.34 4.18 4.264.04 3.97 3.92 3.97 4.04 4.04 3.97 4.26
4.01 4.07 4.05 3.98 3.96 4.16 4.03 4.02
3.82 3.51 3.59 3.44 3.66 3.69 3.76 3.76
2.97 2.41 2.51 2.52 2.83 2.77 2.58 2.66
4.28 4.25 4.36 4.23 4.21 4.39 4.28 4.40
4.45 4.52 4.52 4.48 4.42 4.48 4.47 4.54
3.97 3.79 4.15 3.87 3.68 4.25 4.01 4.11
2017  FO/HQ Climate
I am able to work effectively with other Federal 
Agencies as needed by the job
Tools, Technology, and Resource s
I have sufficient resources (eg, people, 
budget)  to get my job done
I have the technology needed (eg software, 
hardware, etc)  to get my job done
Work Environmen t
(O) Physical conditions (eg, noise level, 
temperature, lighting, cleanliness in the 
workplace)  allow employees to perform their 
jobs well
(O) Employees are protected from health and 
safety hazards on the job
Integration
In my Division, intelligence workproducts 
impact operations
Administrative Workloa d
The administrative requirements of my job are 
reasonable (*this item wording is different than 
2016) 
Pay
Considering everything, how satisfied are you 
with your pay?
Organizational Change
I have experienced significant change at work 
in the last year (eg, reorganization, changes to 
job role) 
When changes take place at work, I 
understand the rationale behind them
When changes take place at work, I 
understand the goal and what the change is 
meant to accomplish
Climate and Engagement Surve y
I have seen or heard the results from last 
years climate survey
I am interested in seeing or hearing the results 
from this years climate survey
In the last year, leaders in this Division made a 
positive impact on climate and morale
In the last year, I have put effort into having a 
positive impact on the climate and morale of 
the Division
Other
The FBI selects high quality leadersNF OC OM PH PX PG PD RH
4.40 4.28 4.35 4.28 4.34 4.48 4.30 4.49
3.41 3.45 3.42 3.29 3.37 3.56 3.45 3.373.35 3.53 3.55 3.44 3.42 3.63 3.50 3.34
3.49 3.37 3.32 3.14 3.32 3.49 3.40 3.40
4.29 4.06 4.20 3.71 4.18 3.96 4.11 4.17
4.16 3.84 4.11 3.39 4.12 3.77 3.92 4.09
4.42 4.27 4.26 4.08 4.25 4.20 4.32 4.30
3.40 3.67 3.67 3.47 3.73 3.81 3.72 3.593.40 3.67 3.67 3.47 3.73 3.81 3.72 3.593.48 3.38 3.42 3.31 3.38 3.54 3.23 3.33
3.48 3.38 3.42 3.31 3.38 3.54 3.23 3.33
3.54 3.91 3.74 3.61 3.64 3.76 3.78 3.86
3.54 3.91 3.74 3.61 3.64 3.76 3.78 3.86
3.27 3.60 3.12 3.18 3.15 3.53 3.31 3.19
3.64 3.11 3.65 3.61 3.54 3.66 3.71 3.61
3.75 3.11 3.66 3.64 3.60 3.69 3.69 3.73
4.13 3.41 4.15 3.65 4.09 3.83 4.19 4.13
4.51 4.39 4.26 4.23 4.34 4.28 4.32 4.27
3.67 2.92 3.44 3.48 3.41 3.77 3.80 3.70
4.20 4.07 4.17 4.09 4.12 4.21 4.16 4.24
3.47 3.24 3.33 3.46 3.28 3.59 3.57 3.59
2017  FO/HQ Climate
(O) Leaders support collaboration across work 
units to accomplish work objectives
(O) Leaders review and evaluate the 
organizations progress toward meeting its 
goals and objectives
(O) The FBI is able to recruit people with the 
right skills
(O) The skill level in my work unit has 
improved in the past year
(O) Considering everything, how satisfied are 
you with the FBI?
(O) I am constantly looking for ways to do my 
job better
(O) I feel encouraged to come up with new 
and better ways of doing thingsNF OC OM PH PX PG PD RH
4.09 4.01 4.19 4.13 4.04 4.24 4.12 4.21
3.99 3.90 4.01 3.98 3.97 4.11 4.13 4.11
3.68 3.61 3.48 3.65 3.77 3.69 3.60 3.70
3.77 3.98 3.95 3.91 3.81 4.03 4.04 3.994.21 4.15 3.99 4.22 4.26 4.22 4.17 4.274.37 4.38 4.44 4.40 4.39 4.45 4.47 4.42
3.90 3.81 3.96 3.87 3.80 3.99 3.88 4.07
2017  FO/HQ Climate
Mission and Organization Engagemen t
I am proud to work for the FBI
(Reverse - higher is better)  I am cynical about 
the FBI
I believe in the mission of the FBI
I recommend the FBI as a good place to work
Workplace Engagemen t
Working in this Division is good for my morale
(Reverse - higher is better)  Working in this 
Division is frustrating
I look forward to going to work
I put in extra effort because I like working in 
this Division
Work Engagemen t
My work gives me a feeling of personal 
accomplishment
I like the kind of work I do
(Reverse - higher is better)  I feel burned out 
from the work that I do
FBI Leadership
I have a high level of respect for the FBIs 
senior executives (ie, Director, DD, ADD, 
EADs) 
Direct communication (eg, office visits, emails) 
from the Director helps me feel connected to 
the FBI
(O) The FBIs senior executives (ie, Director, 
DD, ADD, EADs)  maintain high standards of 
honesty and integrity
Employee morale is important to the FBIs 
senior executives (ie, Director, DD, ADD, 
EADs) 
I am inspired by the Directors vision and 
leadership (*this item wording is different than 
2016) 
Division Leadershi p
I am inspired by my Division leadership team’s 
vision and direction
My Division leadership works together as a 
team
Leaders in my Division take responsibility for 
their decisions
How satisfied are you with the decisions and 
policies of your Division leadership?SC SU SA SD SF SJ SE SI SL TPWFO-
AdminWFO-CI WFO-CTWFO-
CIDWFO-
IntelAverage 
for FO
4.42 4.32 4.55 4.41 4.39 4.52 4.31 4.52 4.53 4.53 4.42 4.39 4.59 4.57 4.45 4.46
4.58 4.53 4.70 4.61 4.58 4.66 4.59 4.68 4.70 4.66 4.58 4.56 4.75 4.73 4.65 4.64
4.09 3.92 4.22 4.01 4.00 4.23 3.80 4.21 4.22 4.22 4.19 3.99 4.19 4.19 4.06 4.10
4.72 4.64 4.81 4.73 4.74 4.70 4.71 4.76 4.78 4.77 4.71 4.68 4.87 4.82 4.76 4.74
4.30 4.22 4.47 4.27 4.26 4.48 4.14 4.43 4.43 4.46 4.25 4.31 4.54 4.54 4.32 4.36
3.86 3.96 4.10 3.94 4.04 3.79 3.69 3.90 4.09 4.19 3.93 3.90 4.16 4.29 3.97 3.993.81 4.03 4.13 4.01 4.10 3.68 3.70 3.85 4.14 4.25 3.96 3.91 4.21 4.37 4.01 4.02
3.69 3.91 3.98 3.76 3.90 3.32 3.48 3.60 3.99 4.09 3.78 3.64 3.92 4.21 3.66 3.82
4.05 3.96 4.18 3.98 4.11 4.16 3.80 4.16 4.13 4.23 3.97 4.05 4.24 4.37 4.12 4.09
3.88 3.94 4.12 4.02 4.07 3.99 3.78 3.95 4.10 4.22 4.06 4.04 4.23 4.24 4.10 4.07
4.13 4.10 4.25 4.14 4.18 4.18 3.96 4.29 4.26 4.31 4.04 4.04 4.20 4.31 4.17 4.174.22 4.13 4.35 4.17 4.25 4.33 4.05 4.30 4.31 4.38 4.06 4.10 4.33 4.43 4.20 4.25
4.28 4.23 4.41 4.29 4.30 4.37 4.15 4.38 4.37 4.45 4.16 4.21 4.41 4.45 4.37 4.32
3.89 3.92 3.99 3.96 4.00 3.85 3.70 4.17 4.09 4.13 3.92 3.82 3.85 4.05 3.95 3.95
4.22 3.96 4.13 4.18 4.06 4.13 4.21 4.18 4.15 3.92 3.92 3.95 3.99 3.85 3.98 4.04
4.17 3.87 4.09 4.08 3.94 4.19 4.05 4.08 4.06 3.84 4.00 3.80 3.77 3.62 3.94 3.97
4.39 4.14 4.30 4.33 4.26 4.24 4.42 4.34 4.30 4.09 4.01 4.18 4.26 4.18 4.16 4.214.17 3.93 4.02 4.10 4.07 4.06 4.06 4.18 4.04 3.88 3.92 3.84 3.75 3.66 3.87 3.964.01 3.81 4.01 4.06 3.83 3.96 4.04 4.04 3.96 3.68 3.71 3.65 3.83 3.63 3.74 3.864.41 4.13 4.24 4.32 4.23 4.23 4.48 4.27 4.36 4.08 4.02 4.26 4.30 4.12 4.18 4.20
3.44 3.82 3.84 3.57 3.88 3.62 3.72 3.65 3.78 3.84 3.61 3.55 4.07 3.87 3.53 3.75
3.15 3.64 3.60 3.37 3.73 3.55 3.71 3.35 3.57 3.62 3.48 3.37 3.99 3.63 3.28 3.54
3.55 3.91 3.78 3.33 3.90 3.33 3.40 3.70 3.81 3.89 3.63 3.58 4.09 3.97 3.51 3.753.50 3.98 3.89 3.52 3.93 3.56 3.74 3.67 3.83 3.91 3.58 3.62 4.17 3.89 3.54 3.773.32 3.71 3.73 3.48 3.79 3.55 3.64 3.54 3.71 3.80 3.47 3.43 3.90 3.87 3.42 3.65
2017  FO/HQ Climate
Employee morale is important to my Division 
leadership
Results are important to my Division 
leadership
Leaders in my Division have a positive impact 
on the Divisions performance
Supervisory Leadershi p
Supervisors team leaders in my work unit 
support employee development
My supervisor supports my need to balance 
work and other life issues
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?
I have trust and confidence in my supervisor 
as a leader
Communication - Dissemination
My Division leadership communicates threats 
and priorities
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives
(Reverse - higher is better)  My Division 
leadership often distorts information or doesnt 
tell "the whole story"
Communication - Voice
How satisfied are you with your involvement in 
decisions that affect your work?
My Division leadership is receptive to negative 
information and bad news
Leaders in my Division listen to what 
employees have to say
Colleagues - Competence, Collaboration, 
and Professionalism
My co-workers are competent and know how 
to get the job done
The people in my Division conduct themselves 
in a professional manner
(O) Employees in my work unit share job 
knowledge with each other
The people I work with are friendly and 
cooperative
My co-workers and I work together as a team
My co-workers have a positive impact on my 
moraleSC SU SA SD SF SJ SE SI SL TPWFO-
AdminWFO-CI WFO-CTWFO-
CIDWFO-
IntelAverage 
for FO
3.18 3.76 3.83 3.65 3.84 3.60 3.73 3.88 3.83 3.84 3.62 3.39 4.09 3.84 3.44 3.70
4.12 4.13 4.23 4.03 4.17 4.12 4.16 3.96 4.11 4.15 4.00 4.12 4.34 4.23 4.09 4.183.34 3.84 3.81 3.51 3.93 3.53 3.64 3.50 3.77 3.90 3.62 3.55 4.19 3.89 3.49 3.73
4.23 4.23 4.20 4.16 4.28 3.96 4.13 4.43 4.26 4.25 3.99 4.35 4.46 4.63 4.33 4.284.20 4.11 4.18 4.15 4.23 3.93 4.09 4.34 4.25 4.19 3.91 4.24 4.44 4.54 4.21 4.21
4.44 4.44 4.39 4.38 4.52 4.25 4.36 4.67 4.45 4.46 4.22 4.48 4.62 4.70 4.54 4.48
4.20 4.24 4.15 4.11 4.22 3.85 4.11 4.40 4.22 4.27 4.00 4.37 4.42 4.67 4.30 4.26
4.14 4.14 4.12 4.05 4.18 3.84 4.03 4.30 4.13 4.14 3.86 4.28 4.38 4.62 4.25 4.19
3.60 3.84 4.01 3.61 4.02 3.80 3.83 3.92 3.95 3.98 3.63 3.66 4.21 4.03 3.67 3.853.87 3.95 4.16 3.79 4.13 3.98 3.97 4.27 4.10 4.16 3.73 3.82 4.26 4.10 3.88 4.03
3.52 3.88 4.01 3.55 3.99 3.82 3.88 3.88 3.93 3.93 3.60 3.64 4.19 3.98 3.57 3.82
3.44 3.77 3.83 3.53 3.95 3.60 3.65 3.59 3.82 3.84 3.62 3.56 4.15 4.06 3.54 3.72
3.47 3.78 3.81 3.56 3.85 3.62 3.62 3.68 3.82 3.83 3.59 3.68 4.08 3.99 3.56 3.72
3.63 3.75 3.83 3.70 3.79 3.61 3.61 3.95 3.87 3.78 3.62 3.76 3.99 4.01 3.64 3.77
3.36 3.76 3.78 3.40 3.89 3.61 3.54 3.38 3.75 3.78 3.53 3.55 4.09 3.97 3.50 3.64
3.41 3.84 3.82 3.50 3.94 3.67 3.70 3.67 3.87 3.95 3.60 3.66 4.18 4.04 3.55 3.74
4.12 4.06 4.17 4.03 4.13 3.95 4.01 4.28 4.10 4.06 3.97 4.13 4.25 4.33 4.12 4.10
4.18 4.16 4.24 4.05 4.16 3.99 4.14 4.25 4.15 4.14 4.08 4.14 4.34 4.49 4.10 4.15
4.17 4.09 4.13 4.05 4.11 3.87 4.01 4.19 4.07 4.14 3.92 4.11 4.30 4.43 4.09 4.094.17 4.12 4.24 4.10 4.23 4.03 4.05 4.47 4.18 4.13 4.12 4.18 4.37 4.30 4.14 4.194.29 4.21 4.34 4.22 4.30 4.08 4.23 4.41 4.22 4.26 4.12 4.25 4.31 4.50 4.28 4.244.20 4.20 4.27 4.08 4.29 4.09 4.16 4.47 4.26 4.21 4.14 4.29 4.33 4.39 4.34 4.254.11 4.03 4.15 3.93 4.15 3.87 3.96 4.23 3.97 3.88 3.88 4.09 4.27 4.30 4.11 4.03
2017  FO/HQ Climate
Employees understand each others roles and 
responsibilities
Counterproductive Work Behavior s
(Reverse - higher is better)  Employees who 
instigate conflict or with whom it is difficult to 
work are tolerated
(Reverse - higher is better)  Employees who 
put little effort into their work are tolerated
(Reverse - higher is better)  Arbitrary action 
and personal favoritism are tolerated
Formal Performance Management
Personnel policies (eg, performance 
appraisal, promotion, rewards)  are applied 
consistently across employees
(O) My performance appraisal is a fair 
reflection of my performance
Discussions about performance are seen as 
important and worthwhile
(O) Promotions in my work unit are based on 
merit
In my work unit, differences in performance 
are recognized in a meaningful way
(O) Awards in my unitsquad depend on how 
well employees perform their jobs
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve
(O) In my most recent performance appraisal, 
I understood what I had to do to be rated at 
different performance levels (eg, Fully 
Successful, Outstanding) 
(O) Pay raises depend on how well employees 
perform their jobs
Informal Performance Management
(O) Employees are recognized for providing 
high quality products and services to 
customers
(O) Creativity and innovation are rewarded
How satisfied are you with the recognition you 
receive for doing a good job?
(O) In the last six months, my supervisor has 
talked with me about my performance
Training and Career Developmen t
How satisfied are you with your career 
opportunities at the FBI?
(O) My training needs are assessedSC SU SA SD SF SJ SE SI SL TPWFO-
AdminWFO-CI WFO-CTWFO-
CIDWFO-
IntelAverage 
for FO
3.78 3.69 3.86 3.77 3.71 3.75 3.54 3.95 3.85 3.76 3.72 3.87 3.82 3.90 3.73 3.75
3.04 3.02 3.17 2.80 2.95 2.64 2.73 3.26 3.09 2.98 3.12 3.08 3.13 3.28 2.98 3.00
2.90 2.89 3.05 2.64 2.76 2.65 2.58 3.14 2.89 2.76 3.13 2.92 2.93 3.17 2.89 2.88
2.92 2.78 2.98 2.57 2.66 2.47 2.53 3.13 2.88 2.64 2.93 2.89 2.76 2.96 2.72 2.77
3.25 3.37 3.46 3.16 3.36 2.88 3.05 3.51 3.41 3.46 3.32 3.36 3.56 3.71 3.33 3.34
3.47 3.40 3.60 3.42 3.50 3.36 3.31 3.77 3.51 3.47 3.51 3.52 3.67 3.67 3.41 3.52
3.32 3.16 3.42 3.21 3.38 3.18 3.07 3.44 3.23 3.21 3.26 3.37 3.65 3.69 3.19 3.32
3.79 3.88 4.08 4.00 4.06 3.82 3.88 4.20 4.04 4.16 4.06 4.07 4.24 4.22 4.16 4.08
3.82 3.82 3.99 3.79 3.89 3.82 3.71 4.08 3.95 3.89 3.88 3.90 4.07 4.04 3.83 3.893.30 3.20 3.26 3.19 3.08 3.05 2.93 3.52 3.20 3.13 3.05 2.93 3.33 3.28 3.01 3.183.58 3.41 3.62 3.38 3.54 3.38 3.26 3.83 3.53 3.45 3.42 3.53 3.71 3.77 3.36 3.533.65 3.42 3.63 3.51 3.51 3.32 3.34 3.77 3.46 3.52 3.33 3.59 3.95 3.86 3.38 3.54
3.43 3.29 3.38 3.07 3.18 3.00 3.02 3.50 3.21 3.10 3.24 3.15 3.09 3.51 3.02 3.22
3.74 3.82 4.04 3.92 3.98 3.71 3.92 4.20 3.95 4.10 4.03 4.06 4.11 4.09 4.11 4.01
2.70 2.46 2.69 2.51 2.40 2.59 2.33 2.79 2.71 2.53 2.73 2.50 2.45 2.48 2.49 2.55
3.70 3.70 3.78 3.73 3.73 3.62 3.68 3.96 3.78 3.75 3.59 3.77 3.95 3.98 3.61 3.76
3.70 3.56 3.66 3.59 3.62 3.46 3.52 3.90 3.70 3.72 3.48 3.52 4.01 3.79 3.53 3.66
3.44 3.39 3.52 3.44 3.38 3.32 3.39 3.71 3.64 3.52 3.35 3.43 3.80 3.69 3.31 3.50
3.55 3.56 3.66 3.59 3.63 3.47 3.61 3.84 3.67 3.59 3.40 3.71 3.92 3.92 3.50 3.66
4.25 4.30 4.23 4.23 4.20 4.16 4.18 4.38 4.32 4.28 3.94 4.29 4.27 4.42 4.26 4.23
3.72 3.70 3.78 3.77 3.70 3.74 3.47 3.98 3.83 3.72 3.53 3.70 3.87 3.85 3.56 3.753.59 3.69 3.80 3.65 3.66 3.78 3.45 3.94 3.81 3.72 3.44 3.65 3.87 4.00 3.45 3.71
3.56 3.47 3.63 3.57 3.44 3.53 3.14 3.92 3.70 3.66 3.39 3.53 3.54 3.56 3.29 3.55
2017  FO/HQ Climate
I have an opportunity to improve my skills
Ive participated in leadership development 
opportunities in the past year
Job and Role Characteristics
(O) Considering everything, how satisfied are 
you with your job?
Employees have a feeling of personal 
empowerment with respect to work
The work I do makes a difference
Employees in other jobs or positions value the 
work I do
My job has the right amount of variety
I see the impact or outcomes of my work
My workload is reasonable
I am clear on what is expected of me on a 
daily basis
My talents are used well in the workplace
I have control over how I do my job
Inclusion and Fairness
Different perspectives are encouraged and 
valued
I am treated respectfully without regard to my 
race, religion, gender, age, disability status, 
sexual orientation, or cultural background
People in my Division are treated in a fair and 
consistent manner
Leaders in my Division work well with 
employees of different backgrounds
(O) My supervisorteam leader is committed to 
a workforce representative of all segments of 
society
(O) Policies and programs promote diversity in 
the workplace (eg, recruiting minorities and 
women, training in awareness of diversity 
issues, mentoring) 
(Reverse - higher is better)  Who you know is 
more important than what you know what you 
can do
(O) Prohibited personnel practices are not 
tolerated
Integrit y
Following the law is just as important as 
accomplishing the missionSC SU SA SD SF SJ SE SI SL TPWFO-
AdminWFO-CI WFO-CTWFO-
CIDWFO-
IntelAverage 
for FO
4.06 4.08 4.18 4.16 4.14 4.15 3.98 4.19 4.21 4.10 3.88 4.06 4.30 4.29 3.97 4.14
3.59 3.52 3.34 3.56 3.36 3.38 3.23 3.82 3.46 3.19 3.31 3.36 3.53 3.31 3.40 3.43
4.03 4.01 4.11 4.02 4.06 4.05 3.89 4.18 4.15 4.17 3.99 3.95 4.14 4.26 4.00 4.084.11 4.14 4.24 4.10 4.17 4.18 3.89 4.23 4.32 4.31 4.11 4.02 4.33 4.40 4.11 4.19
3.66 3.77 3.82 3.77 3.73 3.64 3.53 3.86 3.96 3.82 3.59 3.67 4.03 4.06 3.70 3.77
4.26 4.17 4.41 4.27 4.29 4.35 4.15 4.32 4.42 4.44 4.38 4.22 4.40 4.44 4.28 4.31
4.10 3.96 4.14 4.11 4.04 4.08 3.98 4.15 4.13 4.18 4.04 3.92 4.22 4.30 3.98 4.07
4.09 4.05 4.11 3.98 4.00 4.14 3.88 4.25 4.14 4.16 3.91 3.85 4.08 4.16 4.01 4.07
4.06 3.97 4.05 3.98 3.99 4.10 3.87 4.27 4.11 4.23 4.05 3.71 4.05 4.25 3.90 4.073.81 3.89 3.87 3.91 4.01 3.80 3.71 4.08 3.87 3.96 3.95 4.08 3.86 4.01 3.93 3.96
4.19 4.20 4.31 4.17 4.27 4.19 4.06 4.35 4.27 4.31 4.17 4.24 4.25 4.38 4.25 4.26
3.94 3.93 4.05 3.88 3.92 3.93 3.82 4.12 4.10 4.02 3.78 3.78 3.91 4.26 3.80 3.94
4.10 4.17 4.13 4.09 4.23 4.07 4.00 4.19 4.19 4.24 4.05 3.95 4.31 4.33 4.07 4.14
3.73 3.80 3.95 3.79 3.90 3.67 3.74 4.00 3.94 3.96 3.77 3.82 4.05 4.02 3.83 3.87
3.43 3.73 3.76 3.53 3.86 3.59 3.59 3.65 3.82 3.79 3.62 3.72 4.23 3.99 3.56 3.73
4.31 4.24 4.38 4.38 4.38 4.17 4.30 4.52 4.45 4.41 4.20 4.27 4.45 4.56 4.42 4.37
3.59 3.76 3.93 3.68 3.93 3.52 3.66 3.83 3.84 3.96 3.75 3.98 4.23 4.21 3.96 3.84
4.01 4.12 4.21 4.07 4.26 3.89 4.04 4.22 4.21 4.33 4.04 4.12 4.41 4.38 4.14 4.17
4.00 3.92 4.10 3.98 4.09 4.00 4.00 4.29 4.04 4.13 3.95 4.12 4.16 4.11 4.10 4.07
3.81 3.81 4.04 3.92 3.77 3.81 3.76 4.17 3.97 4.04 3.91 3.86 3.98 3.91 3.84 3.912.93 3.07 3.19 2.94 3.02 2.84 2.88 3.44 3.21 3.17 2.96 2.70 2.98 3.08 2.81 3.07
4.10 4.02 4.18 3.95 4.00 3.86 4.01 4.33 4.03 4.05 3.93 4.09 4.01 4.12 4.03 4.02
4.39 4.43 4.46 4.37 4.50 4.38 4.43 4.51 4.51 4.52 4.33 4.39 4.55 4.55 4.46 4.454.76 4.67 4.82 4.75 4.72 4.70 4.69 4.84 4.78 4.77 4.66 4.74 4.77 4.79 4.74 4.75
2017  FO/HQ Climate
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority
Compliance
Employees report misconduct to the 
appropriate authorities
I can disclose a suspected violation of any 
law, rule, or regulation without fear of reprisal
(O) My organization has prepared employees 
for potential security threats
I know where and how to report suspicious 
behavior or misconduct (eg, potential insider 
threat, information leaks, workplace violence, 
etc) 
Intelligence Community Collaboratio n
I feel a sense of community (ie, shared 
mission and values)  with other employees 
across the Intelligence Community
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components
How easy or difficult is it for you to share 
knowledge and collaborate on work-related 
matters with members of the IC who are 
outside your own IC agency or component?
How often do you share knowledge and 
collaborate on work-related matters with 
members of the Intelligence Community (IC)  
who are outside your own IC agency or 
component?
External Collaboration
I am able to work effectively with State, Local, 
and Other partners as needed by the job
I am able to work effectively with the US 
Attorneys office as needed by the jobSC SU SA SD SF SJ SE SI SL TPWFO-
AdminWFO-CI WFO-CTWFO-
CIDWFO-
IntelAverage 
for FO
4.01 4.16 4.10 3.99 4.26 4.04 4.15 4.18 4.22 4.26 4.00 4.01 4.32 4.29 4.16 4.14
4.13 4.11 4.21 4.15 4.14 4.01 4.09 4.33 4.28 4.17 4.04 4.08 4.23 4.22 4.15 4.17
4.01 3.96 4.11 3.97 4.03 3.82 3.97 4.30 4.15 3.97 3.92 4.04 4.19 4.22 4.04 4.02
4.10 4.10 4.16 4.09 4.17 4.01 4.12 4.30 4.28 4.17 3.93 4.06 4.37 4.35 4.17 4.16
4.07 4.08 4.19 4.13 4.03 3.85 3.96 4.32 4.29 4.15 4.01 3.98 4.18 4.09 4.08 4.10
4.32 4.27 4.38 4.36 4.31 4.35 4.30 4.48 4.39 4.38 4.27 4.23 4.28 4.32 4.32 4.37
3.78 3.63 3.81 3.76 3.75 3.59 3.76 3.84 3.84 3.91 3.70 3.82 4.00 3.64 3.67 3.77
3.83 3.70 3.88 3.84 3.84 3.84 3.84 3.85 3.85 3.93 3.94 3.83 4.06 3.72 3.75 3.86
4.33 4.10 4.20 4.19 4.29 4.02 4.27 4.16 4.15 4.27 4.31 4.35 4.46 4.08 4.32 4.224.01 3.92 4.01 4.00 3.99 3.88 4.00 4.12 4.12 4.08 4.02 4.07 4.35 4.07 3.92 4.02
4.12 3.96 4.14 4.00 4.13 3.98 4.02 4.15 4.12 4.14 4.08 4.12 4.16 3.99 4.19 4.05
3.67 3.57 3.71 3.70 3.64 3.41 3.66 3.71 3.94 4.02 3.67 3.56 3.86 3.61 3.43 3.69
2.86 2.51 2.79 2.75 2.68 2.51 2.83 2.82 2.85 3.08 2.37 3.04 3.20 2.68 2.78 2.71
4.26 4.22 4.33 4.22 4.16 4.12 4.08 4.35 4.31 4.37 4.18 4.04 4.24 4.13 4.08 4.25
4.39 4.45 4.51 4.43 4.36 4.21 4.38 4.41 4.50 4.52 4.31 4.18 4.51 4.43 4.20 4.43
4.06 3.75 4.12 3.81 3.77 3.58 3.42 4.20 3.85 4.04 3.78 3.81 3.63 3.57 3.92 3.92
2017  FO/HQ Climate
I am able to work effectively with other Federal 
Agencies as needed by the job
Tools, Technology, and Resource s
I have sufficient resources (eg, people, 
budget)  to get my job done
I have the technology needed (eg software, 
hardware, etc)  to get my job done
Work Environmen t
(O) Physical conditions (eg, noise level, 
temperature, lighting, cleanliness in the 
workplace)  allow employees to perform their 
jobs well
(O) Employees are protected from health and 
safety hazards on the job
Integration
In my Division, intelligence workproducts 
impact operations
Administrative Workloa d
The administrative requirements of my job are 
reasonable (*this item wording is different than 
2016) 
Pay
Considering everything, how satisfied are you 
with your pay?
Organizational Change
I have experienced significant change at work 
in the last year (eg, reorganization, changes to 
job role) 
When changes take place at work, I 
understand the rationale behind them
When changes take place at work, I 
understand the goal and what the change is 
meant to accomplish
Climate and Engagement Surve y
I have seen or heard the results from last 
years climate survey
I am interested in seeing or hearing the results 
from this years climate survey
In the last year, leaders in this Division made a 
positive impact on climate and morale
In the last year, I have put effort into having a 
positive impact on the climate and morale of 
the Division
Other
The FBI selects high quality leadersSC SU SA SD SF SJ SE SI SL TPWFO-
AdminWFO-CI WFO-CTWFO-
CIDWFO-
IntelAverage 
for FO
4.30 4.33 4.33 4.33 4.26 4.33 4.25 4.37 4.43 4.41 4.16 4.10 4.42 4.33 4.18 4.33
3.26 3.32 3.32 3.41 3.12 3.25 3.02 3.53 3.66 3.35 3.72 3.11 3.29 3.20 3.12 3.343.29 3.41 3.38 3.45 3.30 3.28 3.14 3.55 3.75 3.45 3.70 3.18 3.47 3.33 3.17 3.41
3.25 3.24 3.27 3.38 2.95 3.21 2.91 3.50 3.58 3.26 3.72 3.02 3.10 3.06 3.07 3.27
4.08 4.08 4.10 4.09 3.82 3.55 3.95 4.32 4.27 4.13 3.99 3.98 3.98 4.17 3.93 3.98
3.98 3.99 3.97 4.02 3.64 3.21 3.81 4.16 4.13 4.08 3.95 3.94 3.72 4.08 3.79 3.83
4.19 4.21 4.24 4.17 4.00 3.87 4.19 4.48 4.41 4.18 4.04 4.09 4.31 4.23 4.06 4.14
3.58 3.45 3.61 3.51 3.70 3.48 3.55 3.55 3.66 3.64 3.97 3.91 3.75 3.27 3.89 3.643.58 3.45 3.61 3.51 3.70 3.48 3.55 3.55 3.66 3.64 3.97 3.91 3.75 3.27 3.89 3.643.27 3.32 3.28 3.21 3.27 3.51 3.00 3.38 3.47 3.40 3.91 3.25 3.07 3.03 3.62 3.38
3.27 3.32 3.28 3.21 3.27 3.51 3.00 3.38 3.47 3.40 3.91 3.25 3.07 3.03 3.62 3.38
3.40 3.75 3.77 3.54 2.97 3.76 3.48 3.88 3.77 3.77 3.45 3.58 3.82 3.63 3.44 3.61
3.40 3.75 3.77 3.54 2.97 3.76 3.48 3.88 3.77 3.77 3.45 3.58 3.82 3.63 3.44 3.61
3.58 3.08 3.35 3.13 3.32 3.62 3.34 3.48 3.34 3.28 3.55 3.41 3.44 3.11 3.44 3.36
3.37 3.62 3.66 3.45 3.63 3.45 3.44 3.71 3.63 3.63 3.42 3.42 3.85 3.67 3.40 3.55
3.40 3.64 3.70 3.51 3.68 3.58 3.48 3.76 3.70 3.72 3.54 3.44 3.87 3.67 3.49 3.60
3.95 3.95 3.94 4.19 3.79 3.63 4.07 4.37 4.07 4.06 3.51 3.58 3.93 3.84 3.75 3.91
4.31 4.15 4.41 4.38 4.31 4.44 4.39 4.52 4.37 4.27 4.29 4.17 4.40 4.32 4.33 4.31
3.22 3.66 3.62 3.43 3.75 3.56 3.73 3.40 3.64 3.76 3.38 3.49 4.01 3.74 3.43 3.56
4.18 4.04 4.20 4.12 4.08 4.15 4.10 4.28 4.18 4.27 4.08 4.06 4.20 4.06 4.08 4.15
3.38 3.37 3.43 3.34 3.37 3.20 3.11 3.40 3.52 3.49 3.45 3.30 3.43 3.49 3.36 3.40
2017  FO/HQ Climate
(O) Leaders support collaboration across work 
units to accomplish work objectives
(O) Leaders review and evaluate the 
organizations progress toward meeting its 
goals and objectives
(O) The FBI is able to recruit people with the 
right skills
(O) The skill level in my work unit has 
improved in the past year
(O) Considering everything, how satisfied are 
you with the FBI?
(O) I am constantly looking for ways to do my 
job better
(O) I feel encouraged to come up with new 
and better ways of doing thingsSC SU SA SD SF SJ SE SI SL TPWFO-
AdminWFO-CI WFO-CTWFO-
CIDWFO-
IntelAverage 
for FO
4.04 4.05 4.10 3.99 4.09 3.97 3.97 4.22 4.15 4.07 3.96 3.95 4.27 4.21 4.02 4.09
3.98 3.92 4.07 3.92 3.91 3.82 3.87 4.28 4.02 4.06 3.77 3.84 4.04 3.99 3.79 3.97
3.75 3.58 3.73 3.59 3.43 3.64 3.37 4.02 3.93 3.77 3.74 3.58 3.68 3.73 3.51 3.66
3.91 3.85 3.92 3.77 3.86 3.76 3.75 4.11 3.97 3.86 3.70 3.92 4.15 4.04 3.86 3.894.18 4.10 4.32 4.14 4.13 4.17 4.03 4.12 4.28 4.27 4.16 4.13 4.37 4.36 4.14 4.194.47 4.30 4.44 4.44 4.42 4.45 4.38 4.52 4.48 4.44 4.40 4.41 4.52 4.44 4.42 4.42
3.65 3.69 3.83 3.75 3.86 3.67 3.67 3.93 3.88 3.88 3.85 3.81 4.13 3.97 3.90 3.84
2017  FO/HQ Climate
Mission and Organization Engagemen t
I am proud to work for the FBI
(Reverse - higher is better)  I am cynical about 
the FBI
I believe in the mission of the FBI
I recommend the FBI as a good place to work
Workplace Engagemen t
Working in this Division is good for my morale
(Reverse - higher is better)  Working in this 
Division is frustrating
I look forward to going to work
I put in extra effort because I like working in 
this Division
Work Engagemen t
My work gives me a feeling of personal 
accomplishment
I like the kind of work I do
(Reverse - higher is better)  I feel burned out 
from the work that I do
FBI Leadership
I have a high level of respect for the FBIs 
senior executives (ie, Director, DD, ADD, 
EADs) 
Direct communication (eg, office visits, emails) 
from the Director helps me feel connected to 
the FBI
(O) The FBIs senior executives (ie, Director, 
DD, ADD, EADs)  maintain high standards of 
honesty and integrity
Employee morale is important to the FBIs 
senior executives (ie, Director, DD, ADD, 
EADs) 
I am inspired by the Directors vision and 
leadership (*this item wording is different than 
2016) 
Division Leadershi p
I am inspired by my Division leadership team’s 
vision and direction
My Division leadership works together as a 
team
Leaders in my Division take responsibility for 
their decisions
How satisfied are you with the decisions and 
policies of your Division leadership?CJIS CD CT CID CIRG Cyber DI FLSD FD HRD INSD IOD ITADD ITSD ITID Lab
4.45 4.44 4.47 4.45 4.50 4.44 4.34 4.44 4.52 4.30 4.45 4.49 4.42 4.40 4.37 4.47
4.59 4.61 4.66 4.64 4.65 4.63 4.57 4.58 4.64 4.53 4.67 4.71 4.58 4.60 4.55 4.63
4.20 4.03 4.03 4.01 4.11 4.04 3.94 4.24 4.31 4.01 4.04 4.16 4.15 4.09 4.08 4.21
4.68 4.77 4.82 4.76 4.77 4.74 4.74 4.69 4.78 4.65 4.71 4.74 4.71 4.65 4.63 4.76
4.36 4.33 4.34 4.36 4.48 4.35 4.11 4.28 4.36 4.07 4.42 4.38 4.27 4.28 4.22 4.32
3.81 3.77 3.81 3.93 4.12 3.86 3.45 3.71 3.84 3.10 3.63 4.03 3.75 3.72 3.64 3.833.91 3.74 3.84 4.00 4.22 4.00 3.31 3.71 3.89 2.85 3.52 4.10 3.71 3.73 3.72 3.89
3.62 3.46 3.50 3.70 3.86 3.50 3.16 3.50 3.69 2.70 3.39 3.71 3.63 3.53 3.33 3.60
3.74 3.88 3.84 3.95 4.11 3.91 3.72 3.85 3.83 3.30 3.75 4.11 3.84 3.80 3.72 3.83
3.99 4.00 4.09 4.06 4.27 4.08 3.65 3.86 4.01 3.52 3.87 4.22 3.86 3.82 3.75 4.03
3.95 3.97 3.95 4.07 4.26 4.05 3.86 4.04 3.98 3.63 3.86 4.13 3.94 3.95 3.89 4.074.08 4.09 4.13 4.16 4.35 4.17 3.90 4.14 4.12 3.84 4.05 4.29 4.08 4.12 3.96 4.19
4.08 4.13 4.11 4.23 4.43 4.20 3.99 4.19 4.04 3.78 3.93 4.27 4.05 4.06 3.99 4.27
3.68 3.70 3.61 3.82 4.00 3.78 3.71 3.85 3.80 3.26 3.64 3.86 3.67 3.66 3.73 3.75
3.99 4.05 4.11 4.00 3.84 4.07 4.00 4.08 4.19 3.91 4.11 4.20 4.07 3.97 3.94 4.16
4.14 3.94 4.02 3.91 3.67 3.98 3.91 4.12 4.24 3.91 4.13 4.10 4.00 3.98 3.90 4.13
4.13 4.31 4.37 4.31 4.14 4.27 4.31 4.15 4.27 4.26 4.35 4.41 4.19 4.10 4.14 4.313.93 3.92 3.97 3.88 3.73 4.02 3.86 4.07 4.24 3.71 3.89 4.07 4.12 3.87 3.94 4.123.75 3.72 3.77 3.72 3.64 3.86 3.59 3.91 3.98 3.46 3.86 3.93 3.92 3.65 3.61 3.924.07 4.33 4.38 4.24 4.06 4.24 4.32 4.24 4.31 4.18 4.27 4.52 4.11 4.18 4.14 4.34
3.59 3.48 3.61 3.53 3.63 3.58 3.25 3.65 3.82 2.94 3.56 3.52 3.74 3.69 3.44 3.56
3.47 3.22 3.39 3.34 3.38 3.30 2.96 3.54 3.72 2.71 3.45 3.27 3.50 3.54 3.28 3.29
3.58 3.45 3.66 3.62 3.65 3.64 3.34 3.69 3.76 3.01 3.46 3.54 3.74 3.82 3.49 3.603.57 3.56 3.64 3.58 3.67 3.60 3.26 3.76 3.83 2.94 3.54 3.55 3.80 3.79 3.51 3.533.54 3.28 3.41 3.35 3.47 3.41 3.10 3.39 3.61 2.64 3.33 3.39 3.60 3.41 3.30 3.52
2017  FO/HQ Climate
Employee morale is important to my Division 
leadership
Results are important to my Division 
leadership
Leaders in my Division have a positive impact 
on the Divisions performance
Supervisory Leadershi p
Supervisors team leaders in my work unit 
support employee development
My supervisor supports my need to balance 
work and other life issues
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?
I have trust and confidence in my supervisor 
as a leader
Communication - Dissemination
My Division leadership communicates threats 
and priorities
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives
(Reverse - higher is better)  My Division 
leadership often distorts information or doesnt 
tell "the whole story"
Communication - Voice
How satisfied are you with your involvement in 
decisions that affect your work?
My Division leadership is receptive to negative 
information and bad news
Leaders in my Division listen to what 
employees have to say
Colleagues - Competence, Collaboration, 
and Professionalism
My co-workers are competent and know how 
to get the job done
The people in my Division conduct themselves 
in a professional manner
(O) Employees in my work unit share job 
knowledge with each other
The people I work with are friendly and 
cooperative
My co-workers and I work together as a team
My co-workers have a positive impact on my 
moraleCJIS CD CT CID CIRG Cyber DI FLSD FD HRD INSD IOD ITADD ITSD ITID Lab
3.46 3.37 3.36 3.41 3.52 3.67 3.02 3.58 3.74 2.44 3.31 3.44 3.73 3.60 3.30 3.39
4.02 4.11 4.28 4.15 4.12 4.10 3.93 4.08 4.31 4.02 4.35 4.06 4.13 4.26 3.98 4.103.59 3.39 3.52 3.47 3.61 3.53 3.13 3.73 3.81 2.69 3.50 3.43 3.72 3.83 3.46 3.48
4.21 4.16 4.22 4.15 4.25 4.24 3.97 4.05 4.13 3.81 3.94 4.16 4.28 4.10 4.13 4.204.10 4.07 4.15 4.14 4.17 4.30 4.00 3.93 4.07 3.68 3.88 4.12 4.30 4.09 4.07 4.15
4.38 4.38 4.38 4.39 4.41 4.44 4.24 4.20 4.33 4.17 4.08 4.36 4.37 4.36 4.34 4.48
4.22 4.14 4.20 4.09 4.28 4.11 3.89 4.11 4.11 3.78 3.95 4.15 4.25 4.03 4.08 4.16
4.17 4.06 4.16 4.00 4.19 4.12 3.78 3.99 4.05 3.64 3.85 4.01 4.24 3.92 4.06 4.06
3.66 3.73 3.72 3.64 3.67 3.59 3.29 3.59 3.75 3.15 3.64 3.67 3.85 3.65 3.46 3.463.84 3.93 4.00 3.88 3.79 3.68 3.44 3.80 3.89 3.38 3.90 3.85 3.93 3.82 3.62 3.60
3.70 3.64 3.62 3.54 3.66 3.47 3.18 3.65 3.78 3.06 3.58 3.55 3.85 3.76 3.33 3.32
3.50 3.63 3.55 3.47 3.56 3.66 3.25 3.47 3.60 2.92 3.57 3.63 3.75 3.47 3.46 3.47
3.51 3.40 3.43 3.49 3.66 3.54 3.20 3.53 3.68 2.86 3.50 3.53 3.67 3.54 3.50 3.47
3.54 3.51 3.45 3.59 3.77 3.66 3.33 3.59 3.65 3.03 3.52 3.63 3.74 3.61 3.48 3.62
3.49 3.34 3.37 3.33 3.55 3.41 3.09 3.40 3.61 2.81 3.43 3.49 3.54 3.39 3.53 3.38
3.51 3.33 3.44 3.49 3.63 3.54 3.13 3.57 3.80 2.71 3.55 3.54 3.73 3.65 3.44 3.39
3.98 4.04 4.17 4.10 4.09 4.13 3.94 3.86 4.04 3.82 4.13 4.06 4.13 3.96 3.97 4.01
4.05 4.09 4.21 4.18 4.21 4.21 3.98 3.89 4.09 3.91 4.15 4.12 4.08 3.94 4.08 4.11
3.79 4.16 4.15 4.16 4.15 4.19 3.83 3.86 4.10 3.51 4.19 4.07 4.18 4.08 4.01 4.044.08 4.01 4.22 4.17 4.08 4.16 4.08 3.93 3.98 3.98 4.21 4.15 4.25 4.07 4.11 4.104.10 4.22 4.29 4.24 4.20 4.33 4.14 4.01 4.26 3.96 4.19 4.26 4.30 4.06 4.10 4.084.17 4.15 4.35 4.23 4.19 4.25 4.15 4.01 4.19 4.09 4.36 4.24 4.23 4.12 4.15 4.133.87 3.99 4.24 4.05 4.00 4.15 3.90 3.81 4.02 3.84 4.01 4.09 4.11 3.82 3.95 3.89
2017  FO/HQ Climate
Employees understand each others roles and 
responsibilities
Counterproductive Work Behavior s
(Reverse - higher is better)  Employees who 
instigate conflict or with whom it is difficult to 
work are tolerated
(Reverse - higher is better)  Employees who 
put little effort into their work are tolerated
(Reverse - higher is better)  Arbitrary action 
and personal favoritism are tolerated
Formal Performance Management
Personnel policies (eg, performance 
appraisal, promotion, rewards)  are applied 
consistently across employees
(O) My performance appraisal is a fair 
reflection of my performance
Discussions about performance are seen as 
important and worthwhile
(O) Promotions in my work unit are based on 
merit
In my work unit, differences in performance 
are recognized in a meaningful way
(O) Awards in my unitsquad depend on how 
well employees perform their jobs
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve
(O) In my most recent performance appraisal, 
I understood what I had to do to be rated at 
different performance levels (eg, Fully 
Successful, Outstanding) 
(O) Pay raises depend on how well employees 
perform their jobs
Informal Performance Management
(O) Employees are recognized for providing 
high quality products and services to 
customers
(O) Creativity and innovation are rewarded
How satisfied are you with the recognition you 
receive for doing a good job?
(O) In the last six months, my supervisor has 
talked with me about my performance
Training and Career Developmen t
How satisfied are you with your career 
opportunities at the FBI?
(O) My training needs are assessedCJIS CD CT CID CIRG Cyber DI FLSD FD HRD INSD IOD ITADD ITSD ITID Lab
3.79 3.66 3.71 3.68 3.80 3.64 3.51 3.57 3.68 3.47 3.75 3.59 3.78 3.65 3.49 3.72
2.89 2.98 2.97 2.93 3.01 3.05 2.84 2.98 3.06 2.59 3.08 2.96 3.19 3.17 3.04 2.96
2.81 2.84 2.90 2.80 2.80 2.92 2.75 2.85 2.86 2.65 3.00 2.91 3.07 3.22 2.91 2.78
2.71 2.79 2.85 2.76 2.87 2.96 2.67 2.88 2.90 2.49 3.12 2.85 3.09 3.02 2.91 2.77
3.09 3.25 3.14 3.19 3.37 3.28 3.04 3.20 3.30 2.63 3.27 3.14 3.35 3.36 3.37 3.30
3.49 3.50 3.48 3.51 3.59 3.62 3.36 3.47 3.51 3.14 3.55 3.47 3.64 3.51 3.47 3.52
3.22 3.27 3.34 3.36 3.42 3.53 3.12 3.28 3.30 2.67 3.51 3.29 3.42 3.32 3.32 3.36
3.96 4.15 4.02 4.05 4.15 4.15 3.84 3.92 3.90 3.59 3.97 3.99 4.10 4.14 3.93 4.09
3.82 3.70 3.80 3.87 3.89 3.80 3.67 3.71 3.92 3.53 3.84 3.76 3.84 3.93 3.62 3.803.18 3.29 3.28 3.26 3.33 3.50 3.10 3.23 3.36 3.00 3.48 3.41 3.61 3.27 3.31 3.453.46 3.43 3.37 3.47 3.57 3.60 3.27 3.39 3.43 2.83 3.41 3.46 3.61 3.52 3.34 3.373.35 3.60 3.49 3.66 3.58 3.68 3.24 3.39 3.44 2.98 3.40 3.46 3.78 3.49 3.40 3.55
3.17 3.17 3.20 3.19 3.27 3.36 3.11 3.07 3.21 2.87 3.28 3.44 3.44 3.16 3.24 3.09
3.91 4.00 3.92 3.94 3.99 3.94 3.85 3.91 3.71 3.66 3.77 3.79 3.89 4.00 3.88 3.96
2.97 2.62 2.62 2.75 2.63 2.65 2.72 3.03 3.08 2.81 2.75 2.50 3.03 2.90 2.83 2.88
3.62 3.64 3.65 3.71 3.80 3.74 3.49 3.66 3.66 3.15 3.55 3.67 3.88 3.59 3.52 3.79
3.51 3.62 3.59 3.71 3.72 3.67 3.42 3.60 3.60 3.04 3.50 3.71 4.01 3.71 3.49 3.75
3.41 3.37 3.46 3.47 3.58 3.42 3.15 3.48 3.53 2.94 3.31 3.45 3.89 3.54 3.26 3.56
3.45 3.57 3.46 3.58 3.71 3.61 3.29 3.49 3.50 2.79 3.55 3.61 3.67 3.38 3.41 3.64
4.11 4.03 4.11 4.12 4.11 4.18 4.08 4.08 4.00 3.92 3.70 3.99 4.23 3.97 3.94 4.21
3.64 3.49 3.52 3.68 3.83 3.79 3.50 3.58 3.63 3.25 3.57 3.57 3.89 3.65 3.41 3.733.53 3.45 3.41 3.56 3.89 3.52 3.28 3.58 3.51 3.14 3.39 3.67 3.59 3.52 3.46 3.56
3.60 3.22 3.24 3.46 3.66 3.48 3.27 3.41 3.48 2.92 3.07 3.21 3.83 3.65 3.24 3.75
2017  FO/HQ Climate
I have an opportunity to improve my skills
Ive participated in leadership development 
opportunities in the past year
Job and Role Characteristics
(O) Considering everything, how satisfied are 
you with your job?
Employees have a feeling of personal 
empowerment with respect to work
The work I do makes a difference
Employees in other jobs or positions value the 
work I do
My job has the right amount of variety
I see the impact or outcomes of my work
My workload is reasonable
I am clear on what is expected of me on a 
daily basis
My talents are used well in the workplace
I have control over how I do my job
Inclusion and Fairness
Different perspectives are encouraged and 
valued
I am treated respectfully without regard to my 
race, religion, gender, age, disability status, 
sexual orientation, or cultural background
People in my Division are treated in a fair and 
consistent manner
Leaders in my Division work well with 
employees of different backgrounds
(O) My supervisorteam leader is committed to 
a workforce representative of all segments of 
society
(O) Policies and programs promote diversity in 
the workplace (eg, recruiting minorities and 
women, training in awareness of diversity 
issues, mentoring) 
(Reverse - higher is better)  Who you know is 
more important than what you know what you 
can do
(O) Prohibited personnel practices are not 
tolerated
Integrit y
Following the law is just as important as 
accomplishing the missionCJIS CD CT CID CIRG Cyber DI FLSD FD HRD INSD IOD ITADD ITSD ITID Lab
3.98 3.94 3.96 4.08 4.18 4.25 3.90 3.88 4.03 3.56 3.99 4.05 4.16 4.08 3.81 4.15
3.26 3.20 3.35 3.54 3.46 3.83 3.42 3.39 3.42 3.25 3.56 3.25 3.95 3.31 2.85 3.21
3.90 3.88 3.93 3.99 4.14 4.01 3.81 3.93 3.93 3.65 3.85 4.07 4.02 4.03 3.89 4.014.01 3.99 3.92 4.10 4.26 4.05 3.82 4.03 3.98 3.56 3.87 4.21 3.99 3.98 3.85 4.04
3.51 3.58 3.69 3.72 3.77 3.86 3.45 3.57 3.67 3.03 3.57 3.70 3.91 3.64 3.52 3.70
4.30 4.16 4.31 4.24 4.44 4.32 4.13 4.29 4.24 4.09 4.18 4.34 4.30 4.39 4.18 4.36
3.86 4.06 4.12 4.09 4.19 4.23 3.94 4.07 4.03 3.88 4.02 4.24 4.12 4.07 4.05 4.11
3.81 3.84 3.78 4.00 4.15 4.00 3.66 3.90 3.87 3.59 3.89 4.11 3.95 4.04 3.88 4.02
3.96 3.83 3.97 4.00 4.22 4.00 3.83 4.13 4.02 3.96 3.94 4.24 4.06 4.22 4.04 4.073.92 3.79 3.90 3.96 4.05 3.74 3.88 3.81 3.75 3.46 3.79 3.72 3.88 3.88 3.79 3.76
4.13 3.94 4.01 4.02 4.23 4.06 4.05 4.00 4.07 3.89 3.95 4.07 4.14 4.26 3.98 4.08
3.65 3.75 3.78 3.84 4.03 3.87 3.51 3.71 3.78 3.44 3.70 3.93 3.88 3.88 3.70 3.90
3.77 3.91 3.82 3.95 4.09 4.03 3.83 3.91 4.01 3.54 3.68 4.13 4.00 4.02 3.90 4.07
3.76 3.72 3.74 3.71 3.88 3.83 3.53 3.68 3.85 3.26 3.78 3.74 3.96 3.75 3.73 3.83
3.58 3.41 3.53 3.49 3.68 3.62 3.23 3.54 3.80 2.86 3.57 3.58 3.78 3.78 3.45 3.50
4.35 4.38 4.28 4.22 4.42 4.37 4.08 4.15 4.35 3.89 4.24 4.30 4.34 4.16 4.31 4.34
3.64 3.80 3.77 3.72 3.91 3.90 3.51 3.62 3.73 2.94 3.71 3.75 3.92 3.89 3.78 3.75
4.06 4.06 4.07 4.00 4.13 4.15 3.73 3.93 4.09 3.35 3.99 4.07 4.20 4.05 4.07 4.04
3.97 3.99 3.97 3.98 4.03 4.01 3.83 3.85 4.00 3.78 3.89 3.92 4.31 3.89 3.88 4.03
3.95 3.68 3.70 3.76 3.86 3.78 3.65 3.66 3.88 3.43 3.77 3.81 4.19 3.78 3.96 3.942.88 2.60 2.70 2.71 3.08 2.83 2.54 2.92 3.03 2.28 2.91 2.67 3.17 3.00 2.75 3.24
3.91 4.09 4.03 4.06 4.06 4.11 3.85 3.99 4.07 3.60 4.12 4.06 4.20 3.94 4.06 4.05
4.31 4.41 4.39 4.41 4.41 4.42 4.28 4.19 4.37 3.99 4.41 4.27 4.42 4.34 4.32 4.434.63 4.70 4.74 4.77 4.67 4.76 4.68 4.55 4.65 4.55 4.76 4.72 4.71 4.64 4.64 4.74
2017  FO/HQ Climate
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority
Compliance
Employees report misconduct to the 
appropriate authorities
I can disclose a suspected violation of any 
law, rule, or regulation without fear of reprisal
(O) My organization has prepared employees 
for potential security threats
I know where and how to report suspicious 
behavior or misconduct (eg, potential insider 
threat, information leaks, workplace violence, 
etc) 
Intelligence Community Collaboratio n
I feel a sense of community (ie, shared 
mission and values)  with other employees 
across the Intelligence Community
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components
How easy or difficult is it for you to share 
knowledge and collaborate on work-related 
matters with members of the IC who are 
outside your own IC agency or component?
How often do you share knowledge and 
collaborate on work-related matters with 
members of the Intelligence Community (IC)  
who are outside your own IC agency or 
component?
External Collaboration
I am able to work effectively with State, Local, 
and Other partners as needed by the job
I am able to work effectively with the US 
Attorneys office as needed by the jobCJIS CD CT CID CIRG Cyber DI FLSD FD HRD INSD IOD ITADD ITSD ITID Lab
3.98 4.08 4.02 4.03 4.14 4.03 3.83 3.85 4.07 3.36 4.05 3.80 4.12 3.99 3.98 4.09
4.14 4.15 4.12 4.17 4.26 4.12 3.96 4.05 4.08 3.89 4.21 4.14 4.24 4.12 4.12 4.16
3.94 3.98 4.08 4.03 4.06 4.14 3.79 3.81 3.87 3.57 4.08 3.95 4.20 3.87 3.96 4.02
4.02 4.17 4.09 4.14 4.21 4.07 3.81 3.95 4.05 3.57 4.11 4.09 4.22 4.05 4.10 4.09
4.22 4.04 4.00 4.11 4.25 3.91 3.90 4.03 4.17 3.97 4.01 4.17 4.15 4.15 4.03 4.11
4.33 4.37 4.30 4.34 4.48 4.39 4.28 4.31 4.25 4.25 4.54 4.33 4.38 4.26 4.34 4.37
3.77 4.11 4.10 3.77 3.84 4.11 3.82 3.61 3.73 3.51 3.74 4.03 3.69 3.52 3.40 3.77
3.94 4.04 4.03 3.83 4.03 4.21 3.86 3.79 3.98 3.67 3.90 4.08 3.98 3.70 3.72 3.99
4.23 4.55 4.54 4.15 4.28 4.46 4.39 4.15 4.34 4.05 4.14 4.41 4.32 4.12 3.93 4.293.93 4.44 4.37 4.15 4.10 4.52 4.01 3.83 4.06 3.65 3.97 4.33 3.98 3.97 3.84 4.04
4.10 4.27 4.27 4.17 4.19 4.37 4.24 4.02 4.17 3.91 4.05 4.16 4.14 4.13 4.00 4.21
3.68 3.93 3.91 3.75 3.85 4.01 3.69 3.63 3.78 3.75 3.96 4.00 3.57 3.41 3.84 3.71
2.74 3.57 3.65 2.76 2.59 3.48 2.87 2.27 2.25 2.01 2.43 3.41 2.31 2.29 2.18 2.44
4.20 4.19 4.27 4.26 4.37 4.37 4.09 4.15 4.25 4.01 4.19 4.29 4.11 4.15 4.28 4.30
4.29 4.25 4.35 4.35 4.48 4.43 4.17 4.26 4.31 4.09 4.38 4.38 4.11 4.11 4.38 4.39
3.89 3.74 4.03 3.99 4.08 4.17 4.02 3.66 4.06 3.61 4.00 4.08 3.78 3.76 3.88 4.18
2017  FO/HQ Climate
I am able to work effectively with other Federal 
Agencies as needed by the job
Tools, Technology, and Resource s
I have sufficient resources (eg, people, 
budget)  to get my job done
I have the technology needed (eg software, 
hardware, etc)  to get my job done
Work Environmen t
(O) Physical conditions (eg, noise level, 
temperature, lighting, cleanliness in the 
workplace)  allow employees to perform their 
jobs well
(O) Employees are protected from health and 
safety hazards on the job
Integration
In my Division, intelligence workproducts 
impact operations
Administrative Workloa d
The administrative requirements of my job are 
reasonable (*this item wording is different than 
2016) 
Pay
Considering everything, how satisfied are you 
with your pay?
Organizational Change
I have experienced significant change at work 
in the last year (eg, reorganization, changes to 
job role) 
When changes take place at work, I 
understand the rationale behind them
When changes take place at work, I 
understand the goal and what the change is 
meant to accomplish
Climate and Engagement Surve y
I have seen or heard the results from last 
years climate survey
I am interested in seeing or hearing the results 
from this years climate survey
In the last year, leaders in this Division made a 
positive impact on climate and morale
In the last year, I have put effort into having a 
positive impact on the climate and morale of 
the Division
Other
The FBI selects high quality leadersCJIS CD CT CID CIRG Cyber DI FLSD FD HRD INSD IOD ITADD ITSD ITID Lab
4.20 4.28 4.35 4.32 4.37 4.43 4.14 4.18 4.31 4.07 4.27 4.30 4.10 4.16 4.30 4.32
3.76 3.02 3.19 3.36 3.21 3.15 3.36 3.41 3.52 3.08 3.41 3.22 3.38 3.57 3.16 3.433.75 2.93 3.22 3.46 3.19 3.14 3.38 3.35 3.58 2.98 3.54 3.14 3.27 3.53 2.94 3.52
3.78 3.10 3.16 3.26 3.24 3.14 3.32 3.47 3.48 3.19 3.28 3.30 3.48 3.60 3.36 3.35
3.80 3.85 3.99 3.96 3.94 3.80 3.71 4.00 4.00 3.74 3.99 3.86 4.09 3.90 3.65 3.98
3.50 3.66 3.76 3.72 3.78 3.67 3.52 3.90 3.76 3.58 3.87 3.62 3.92 3.81 3.37 3.66
4.10 4.08 4.23 4.20 4.08 3.94 3.93 4.11 4.25 3.93 4.19 4.10 4.29 4.08 4.02 4.30
3.94 3.81 4.00 3.57 4.04 3.91 3.89 3.83 3.81 3.24 3.84 3.99 4.23 3.60 3.79 3.873.94 3.81 4.00 3.57 4.04 3.91 3.89 3.83 3.81 3.24 3.84 3.99 4.23 3.60 3.79 3.874.04 3.48 3.66 3.64 3.67 3.60 3.76 3.80 3.88 3.60 3.65 3.50 3.87 3.81 3.84 3.68
4.04 3.48 3.66 3.64 3.67 3.60 3.76 3.80 3.88 3.60 3.65 3.50 3.87 3.81 3.84 3.68
3.61 3.92 3.75 3.78 4.03 3.80 3.84 3.65 3.76 3.81 3.80 3.84 3.87 3.76 3.78 4.06
3.61 3.92 3.75 3.78 4.03 3.80 3.84 3.65 3.76 3.81 3.80 3.84 3.87 3.76 3.78 4.06
3.61 3.76 3.82 3.59 3.86 3.85 3.73 3.89 3.91 3.83 3.70 3.83 3.88 4.30 4.31 3.65
3.38 3.34 3.32 3.36 3.56 3.50 3.09 3.24 3.51 2.89 3.38 3.47 3.53 3.27 3.04 3.47
3.48 3.40 3.38 3.44 3.58 3.55 3.14 3.31 3.64 3.05 3.48 3.56 3.57 3.34 3.12 3.53
3.99 3.96 3.95 3.83 4.01 3.98 3.70 3.76 3.75 3.63 4.06 4.02 4.17 3.70 3.34 3.94
4.18 4.46 4.51 4.38 4.39 4.48 4.47 4.32 4.37 4.49 4.52 4.46 4.30 4.39 4.38 4.39
3.33 3.20 3.24 3.20 3.41 3.38 3.05 3.32 3.60 2.26 3.34 3.32 3.56 3.23 3.00 3.22
3.98 4.09 4.19 4.14 4.22 4.20 4.16 4.07 4.22 3.95 4.23 4.20 4.03 4.06 3.94 4.02
3.55 3.30 3.34 3.23 3.39 3.15 3.12 3.47 3.70 2.97 3.40 3.32 3.59 3.50 3.22 3.51
2017  FO/HQ Climate
(O) Leaders support collaboration across work 
units to accomplish work objectives
(O) Leaders review and evaluate the 
organizations progress toward meeting its 
goals and objectives
(O) The FBI is able to recruit people with the 
right skills
(O) The skill level in my work unit has 
improved in the past year
(O) Considering everything, how satisfied are 
you with the FBI?
(O) I am constantly looking for ways to do my 
job better
(O) I feel encouraged to come up with new 
and better ways of doing thingsCJIS CD CT CID CIRG Cyber DI FLSD FD HRD INSD IOD ITADD ITSD ITID Lab
3.89 4.04 4.13 4.12 4.02 4.17 3.95 3.88 3.95 3.62 3.96 4.08 4.19 4.08 3.92 4.02
3.83 3.76 3.84 3.91 3.83 3.69 3.68 3.77 3.95 3.57 3.84 3.85 4.06 3.81 3.68 3.93
3.54 3.51 3.58 3.63 3.73 3.25 3.54 3.54 3.71 3.38 3.79 3.84 3.34 3.55 3.37 3.57
3.81 3.77 3.87 3.93 3.98 3.94 3.73 3.63 3.95 3.51 3.93 3.97 3.87 3.73 3.73 3.844.20 4.12 4.12 4.17 4.22 4.10 4.03 4.22 4.24 4.03 4.18 4.32 4.21 4.14 4.04 4.194.30 4.43 4.42 4.42 4.53 4.45 4.41 4.40 4.46 4.34 4.37 4.40 4.41 4.44 4.28 4.38
3.68 3.74 3.80 3.84 4.01 3.80 3.64 3.82 3.89 3.44 3.78 3.75 4.03 3.92 3.79 3.86
2017  FO/HQ Climate
Mission and Organization Engagemen t
I am proud to work for the FBI
(Reverse - higher is better)  I am cynical about 
the FBI
I believe in the mission of the FBI
I recommend the FBI as a good place to work
Workplace Engagemen t
Working in this Division is good for my morale
(Reverse - higher is better)  Working in this 
Division is frustrating
I look forward to going to work
I put in extra effort because I like working in 
this Division
Work Engagemen t
My work gives me a feeling of personal 
accomplishment
I like the kind of work I do
(Reverse - higher is better)  I feel burned out 
from the work that I do
FBI Leadership
I have a high level of respect for the FBIs 
senior executives (ie, Director, DD, ADD, 
EADs) 
Direct communication (eg, office visits, emails) 
from the Director helps me feel connected to 
the FBI
(O) The FBIs senior executives (ie, Director, 
DD, ADD, EADs)  maintain high standards of 
honesty and integrity
Employee morale is important to the FBIs 
senior executives (ie, Director, DD, ADD, 
EADs) 
I am inspired by the Directors vision and 
leadership (*this item wording is different than 
2016) 
Division Leadershi p
I am inspired by my Division leadership team’s 
vision and direction
My Division leadership works together as a 
team
Leaders in my Division take responsibility for 
their decisions
How satisfied are you with the decisions and 
policies of your Division leadership?OGC OTD RMD RPO SecD TSC TD WMDAverage for 
HQ
4.43 4.46 4.37 4.50 4.16 4.52 4.52 4.44 4.43
4.70 4.63 4.55 4.64 4.31 4.67 4.70 4.65 4.59
4.06 4.21 4.03 4.19 3.81 4.26 4.25 4.10 4.07
4.79 4.74 4.67 4.81 4.54 4.82 4.79 4.75 4.77
4.19 4.30 4.25 4.45 3.98 4.34 4.40 4.28 4.29
3.81 4.03 3.34 4.16 3.16 3.70 3.96 3.90 3.823.78 4.09 3.18 4.27 2.90 3.74 3.92 3.94 3.82
3.46 3.89 3.04 4.08 2.78 3.51 3.61 3.70 3.61
3.95 4.00 3.51 4.08 3.51 3.71 4.11 3.86 3.85
4.04 4.14 3.64 4.26 3.40 3.96 4.16 4.09 4.02
4.16 4.14 3.67 4.15 3.71 3.78 4.23 4.01 4.014.32 4.23 3.86 4.22 3.74 3.90 4.32 4.08 4.13
4.30 4.32 3.81 4.22 3.94 3.91 4.39 4.10 4.17
3.89 3.88 3.33 4.02 3.46 3.53 3.96 3.83 3.76
3.94 3.93 4.00 4.42 3.58 4.15 4.24 4.32 4.06
3.95 3.95 4.13 4.36 3.59 4.18 4.22 4.30 4.03
4.14 4.05 4.16 4.54 3.80 4.32 4.45 4.48 4.263.82 3.96 3.95 4.38 3.44 3.98 4.18 4.25 4.023.77 3.71 3.69 4.27 3.24 4.00 4.00 4.13 3.814.02 4.02 4.10 4.55 3.81 4.29 4.42 4.49 4.22
3.36 3.73 3.34 4.33 2.91 3.70 3.78 3.79 3.75
3.11 3.55 3.17 4.06 2.72 3.48 3.70 3.59 3.56
3.18 3.73 3.29 4.37 2.84 3.80 3.87 3.83 3.733.44 3.75 3.32 4.33 2.81 3.73 3.80 3.88 3.793.26 3.65 3.18 3.96 2.80 3.63 3.65 3.61 3.61
2017  FO/HQ Climate
Employee morale is important to my Division 
leadership
Results are important to my Division 
leadership
Leaders in my Division have a positive impact 
on the Divisions performance
Supervisory Leadershi p
Supervisors team leaders in my work unit 
support employee development
My supervisor supports my need to balance 
work and other life issues
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?
I have trust and confidence in my supervisor 
as a leader
Communication - Dissemination
My Division leadership communicates threats 
and priorities
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives
(Reverse - higher is better)  My Division 
leadership often distorts information or doesnt 
tell "the whole story"
Communication - Voice
How satisfied are you with your involvement in 
decisions that affect your work?
My Division leadership is receptive to negative 
information and bad news
Leaders in my Division listen to what 
employees have to say
Colleagues - Competence, Collaboration, 
and Professionalism
My co-workers are competent and know how 
to get the job done
The people in my Division conduct themselves 
in a professional manner
(O) Employees in my work unit share job 
knowledge with each other
The people I work with are friendly and 
cooperative
My co-workers and I work together as a team
My co-workers have a positive impact on my 
moraleOGC OTD RMD RPO SecD TSC TD WMDAverage for 
HQ
3.39 3.67 3.06 4.36 2.60 3.61 3.60 3.81 3.61
3.86 4.16 4.17 4.73 3.53 4.08 4.16 4.21 4.203.18 3.71 3.18 4.48 2.70 3.63 3.73 3.78 3.69
4.19 4.19 4.02 4.33 3.85 3.95 4.29 4.26 4.184.06 4.11 3.97 4.30 3.71 3.96 4.13 4.33 4.08
4.41 4.43 4.20 4.66 4.08 4.24 4.46 4.52 4.41
4.19 4.18 4.02 4.14 3.92 3.84 4.33 4.14 4.16
4.11 4.08 3.93 4.20 3.78 3.81 4.25 4.11 4.09
3.51 3.70 3.44 4.22 2.97 3.56 3.83 3.85 3.753.60 3.78 3.68 4.25 3.13 3.67 3.97 3.99 3.90
3.46 3.65 3.41 4.23 2.89 3.58 3.78 3.70 3.75
3.46 3.70 3.21 4.23 2.83 3.47 3.75 3.83 3.63
3.47 3.62 3.23 4.11 3.02 3.59 3.65 3.68 3.66
3.60 3.70 3.36 3.89 3.32 3.49 3.71 3.66 3.71
3.43 3.57 3.06 4.18 2.87 3.55 3.59 3.68 3.62
3.38 3.63 3.17 4.25 2.77 3.73 3.67 3.72 3.68
4.09 4.00 3.84 4.37 3.75 4.14 4.17 4.09 4.08
4.14 4.10 3.83 4.31 3.77 4.18 4.13 4.14 4.13
4.11 4.06 3.55 4.50 3.52 4.16 4.08 4.18 4.114.28 4.03 4.06 4.51 3.91 4.15 4.20 4.01 4.174.17 4.13 3.92 4.52 3.89 4.25 4.34 4.35 4.264.21 4.15 4.07 4.52 4.06 4.33 4.40 4.16 4.244.03 3.90 3.73 4.43 3.61 4.08 4.19 4.07 4.05
2017  FO/HQ Climate
Employees understand each others roles and 
responsibilities
Counterproductive Work Behavior s
(Reverse - higher is better)  Employees who 
instigate conflict or with whom it is difficult to 
work are tolerated
(Reverse - higher is better)  Employees who 
put little effort into their work are tolerated
(Reverse - higher is better)  Arbitrary action 
and personal favoritism are tolerated
Formal Performance Management
Personnel policies (eg, performance 
appraisal, promotion, rewards)  are applied 
consistently across employees
(O) My performance appraisal is a fair 
reflection of my performance
Discussions about performance are seen as 
important and worthwhile
(O) Promotions in my work unit are based on 
merit
In my work unit, differences in performance 
are recognized in a meaningful way
(O) Awards in my unitsquad depend on how 
well employees perform their jobs
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve
(O) In my most recent performance appraisal, 
I understood what I had to do to be rated at 
different performance levels (eg, Fully 
Successful, Outstanding) 
(O) Pay raises depend on how well employees 
perform their jobs
Informal Performance Management
(O) Employees are recognized for providing 
high quality products and services to 
customers
(O) Creativity and innovation are rewarded
How satisfied are you with the recognition you 
receive for doing a good job?
(O) In the last six months, my supervisor has 
talked with me about my performance
Training and Career Developmen t
How satisfied are you with your career 
opportunities at the FBI?
(O) My training needs are assessedOGC OTD RMD RPO SecD TSC TD WMDAverage for 
HQ
3.74 3.65 3.74 3.87 3.58 3.83 3.82 3.68 3.64
3.02 3.02 2.84 3.55 2.74 3.08 3.20 3.00 3.10
2.85 2.86 2.75 3.28 2.73 2.98 3.12 2.91 2.94
2.77 2.82 2.84 3.50 2.59 2.91 3.02 2.80 3.01
3.29 3.37 2.88 3.82 2.86 3.32 3.44 3.29 3.32
3.51 3.49 3.46 3.88 3.21 3.40 3.63 3.59 3.58
3.34 3.34 3.15 3.65 2.98 3.19 3.15 3.48 3.41
3.99 3.94 3.80 4.34 3.82 3.84 4.16 4.08 4.08
3.74 3.69 3.74 4.38 3.52 3.72 3.89 3.79 3.803.33 3.38 3.18 3.85 2.94 3.43 3.37 3.40 3.513.36 3.41 3.31 3.71 3.09 3.15 3.58 3.54 3.593.33 3.55 3.42 3.87 2.99 3.42 3.35 3.75 3.64
3.18 3.19 3.23 3.44 3.03 3.21 3.33 3.24 3.32
3.82 3.89 3.85 4.26 3.86 3.82 3.95 3.93 3.90
2.76 2.77 3.13 3.16 2.51 2.79 2.77 2.91 2.93
3.58 3.75 3.52 3.99 3.23 3.56 3.68 3.79 3.69
3.44 3.74 3.46 4.06 3.09 3.65 3.63 3.79 3.63
3.22 3.67 3.19 3.84 2.97 3.40 3.43 3.56 3.42
3.52 3.64 3.39 3.72 3.12 3.43 3.57 3.67 3.66
4.09 3.99 4.07 4.53 3.76 3.88 4.10 4.22 4.06
3.64 3.52 3.58 3.80 3.30 3.52 3.69 3.66 3.583.52 3.53 3.43 3.64 3.03 3.35 3.70 3.43 3.52
3.40 3.33 3.42 3.47 3.28 3.41 3.40 3.54 3.34
2017  FO/HQ Climate
I have an opportunity to improve my skills
Ive participated in leadership development 
opportunities in the past year
Job and Role Characteristics
(O) Considering everything, how satisfied are 
you with your job?
Employees have a feeling of personal 
empowerment with respect to work
The work I do makes a difference
Employees in other jobs or positions value the 
work I do
My job has the right amount of variety
I see the impact or outcomes of my work
My workload is reasonable
I am clear on what is expected of me on a 
daily basis
My talents are used well in the workplace
I have control over how I do my job
Inclusion and Fairness
Different perspectives are encouraged and 
valued
I am treated respectfully without regard to my 
race, religion, gender, age, disability status, 
sexual orientation, or cultural background
People in my Division are treated in a fair and 
consistent manner
Leaders in my Division work well with 
employees of different backgrounds
(O) My supervisorteam leader is committed to 
a workforce representative of all segments of 
society
(O) Policies and programs promote diversity in 
the workplace (eg, recruiting minorities and 
women, training in awareness of diversity 
issues, mentoring) 
(Reverse - higher is better)  Who you know is 
more important than what you know what you 
can do
(O) Prohibited personnel practices are not 
tolerated
Integrit y
Following the law is just as important as 
accomplishing the missionOGC OTD RMD RPO SecD TSC TD WMDAverage for 
HQ
4.12 3.94 3.80 4.17 3.64 3.81 3.91 4.10 3.99
3.29 2.96 3.59 3.76 3.16 3.43 3.47 3.51 3.33
4.06 4.03 3.67 4.09 3.65 3.80 4.13 3.94 3.974.10 4.12 3.81 4.17 3.58 3.82 4.21 4.01 4.05
3.56 3.69 3.23 4.12 3.15 3.57 3.71 3.71 3.64
4.41 4.39 4.12 4.15 3.97 4.17 4.39 4.20 4.23
4.30 4.19 3.58 4.04 3.54 4.01 4.16 4.08 4.04
4.04 3.98 3.52 3.96 3.49 3.63 4.14 3.92 3.94
4.11 4.09 3.77 4.13 3.73 3.88 4.27 3.88 4.063.88 3.84 3.61 4.06 3.83 3.66 3.96 3.82 3.93
4.15 4.09 4.11 4.32 4.07 4.00 4.27 4.02 4.09
4.04 3.87 3.44 3.94 3.37 3.51 3.92 3.82 3.77
4.03 4.02 3.48 4.13 3.74 3.71 4.10 4.01 3.95
3.66 3.86 3.54 4.13 3.38 3.79 3.87 3.84 3.83
3.46 3.66 3.21 4.20 2.97 3.67 3.71 3.71 3.74
4.23 4.38 4.08 4.52 4.02 4.34 4.40 4.35 4.34
3.49 3.86 3.24 4.31 3.19 3.70 3.82 3.93 3.86
3.92 4.13 3.73 4.53 3.54 4.00 4.20 4.23 4.11
3.76 4.03 3.89 4.14 3.74 3.78 4.16 4.09 4.08
3.60 3.84 3.75 3.91 3.66 3.93 4.00 3.87 3.863.04 3.15 2.83 3.08 2.59 2.98 3.01 2.83 2.89
3.85 3.99 3.74 4.38 3.62 4.06 4.02 4.00 4.01
4.36 4.40 4.20 4.71 3.98 4.34 4.42 4.48 4.444.74 4.66 4.66 4.84 4.55 4.71 4.77 4.74 4.73
2017  FO/HQ Climate
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority
Compliance
Employees report misconduct to the 
appropriate authorities
I can disclose a suspected violation of any 
law, rule, or regulation without fear of reprisal
(O) My organization has prepared employees 
for potential security threats
I know where and how to report suspicious 
behavior or misconduct (eg, potential insider 
threat, information leaks, workplace violence, 
etc) 
Intelligence Community Collaboratio n
I feel a sense of community (ie, shared 
mission and values)  with other employees 
across the Intelligence Community
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components
How easy or difficult is it for you to share 
knowledge and collaborate on work-related 
matters with members of the IC who are 
outside your own IC agency or component?
How often do you share knowledge and 
collaborate on work-related matters with 
members of the Intelligence Community (IC)  
who are outside your own IC agency or 
component?
External Collaboration
I am able to work effectively with State, Local, 
and Other partners as needed by the job
I am able to work effectively with the US 
Attorneys office as needed by the jobOGC OTD RMD RPO SecD TSC TD WMDAverage for 
HQ
3.97 4.13 3.74 4.57 3.34 3.92 4.08 4.22 4.13
4.10 4.06 3.98 4.32 3.79 4.09 4.23 4.15 4.14
3.85 3.81 3.78 4.56 3.43 3.93 4.02 4.12 3.97
4.07 4.00 3.78 4.69 3.56 3.96 4.17 4.17 4.16
4.04 4.02 3.95 3.98 3.73 4.05 4.12 4.05 4.00
4.36 4.31 4.28 4.35 4.27 4.38 4.51 4.27 4.38
3.88 3.70 3.58 3.69 3.44 4.11 3.81 3.97 3.79
4.03 3.94 3.58 3.54 3.45 3.97 4.02 4.02 3.91
4.40 4.16 4.19 4.34 3.92 4.52 4.35 4.43 4.244.17 4.09 3.71 3.88 3.64 4.34 4.08 4.27 4.07
4.08 4.14 4.00 4.24 3.82 4.29 4.30 4.28 4.19
3.83 3.74 3.44 2.94 3.55 4.01 3.83 3.75 3.73
2.85 2.57 2.54 1.64 2.38 3.83 2.18 3.09 2.74
4.32 4.24 3.99 4.38 4.03 4.37 4.37 4.35 4.20
4.38 4.31 4.02 4.18 4.11 4.43 4.51 4.45 4.31
4.19 3.97 3.89 3.56 3.55 4.14 4.31 4.00 4.02
2017  FO/HQ Climate
I am able to work effectively with other Federal 
Agencies as needed by the job
Tools, Technology, and Resource s
I have sufficient resources (eg, people, 
budget)  to get my job done
I have the technology needed (eg software, 
hardware, etc)  to get my job done
Work Environmen t
(O) Physical conditions (eg, noise level, 
temperature, lighting, cleanliness in the 
workplace)  allow employees to perform their 
jobs well
(O) Employees are protected from health and 
safety hazards on the job
Integration
In my Division, intelligence workproducts 
impact operations
Administrative Workloa d
The administrative requirements of my job are 
reasonable (*this item wording is different than 
2016) 
Pay
Considering everything, how satisfied are you 
with your pay?
Organizational Change
I have experienced significant change at work 
in the last year (eg, reorganization, changes to 
job role) 
When changes take place at work, I 
understand the rationale behind them
When changes take place at work, I 
understand the goal and what the change is 
meant to accomplish
Climate and Engagement Surve y
I have seen or heard the results from last 
years climate survey
I am interested in seeing or hearing the results 
from this years climate survey
In the last year, leaders in this Division made a 
positive impact on climate and morale
In the last year, I have put effort into having a 
positive impact on the climate and morale of 
the Division
Other
The FBI selects high quality leadersOGC OTD RMD RPO SecD TSC TD WMDAverage for 
HQ
4.39 4.26 4.01 4.46 4.09 4.41 4.33 4.37 4.25
3.26 3.15 3.30 3.51 3.01 3.63 3.39 3.33 3.403.31 2.96 3.38 3.83 3.06 3.47 3.32 3.40 3.49
3.21 3.32 3.22 3.20 2.97 3.78 3.48 3.27 3.32
3.74 3.97 3.42 3.91 3.68 4.26 3.75 3.76 3.92
3.58 3.83 3.09 3.65 3.53 4.02 3.47 3.52 3.72
3.89 4.11 3.74 4.21 3.85 4.45 4.06 4.07 4.17
3.94 4.12 3.80 3.74 3.50 3.86 3.87 3.75 3.913.94 4.12 3.80 3.74 3.50 3.86 3.87 3.75 3.913.70 3.62 3.73 4.15 3.78 3.78 4.01 3.52 3.87
3.70 3.62 3.73 4.15 3.78 3.78 4.01 3.52 3.87
3.86 3.97 4.15 3.56 3.20 3.91 4.00 3.82 3.92
3.86 3.97 4.15 3.56 3.20 3.91 4.00 3.82 3.92
3.61 3.57 3.53 3.80 3.43 3.97 3.90 3.70 3.90
3.26 3.40 3.20 3.88 3.08 3.39 3.54 3.44 3.50
3.27 3.47 3.31 3.95 3.18 3.45 3.63 3.52 3.55
3.96 4.10 3.50 4.28 3.31 4.29 4.08 3.97 3.89
4.44 4.23 4.34 4.66 4.19 4.33 4.52 4.45 4.46
3.09 3.52 2.91 4.08 2.41 3.37 3.54 3.67 3.49
4.18 4.07 4.03 4.36 3.87 4.13 4.29 4.17 4.19
3.32 3.43 3.34 3.64 2.96 3.61 3.56 3.42 3.38
2017  FO/HQ Climate
(O) Leaders support collaboration across work 
units to accomplish work objectives
(O) Leaders review and evaluate the 
organizations progress toward meeting its 
goals and objectives
(O) The FBI is able to recruit people with the 
right skills
(O) The skill level in my work unit has 
improved in the past year
(O) Considering everything, how satisfied are 
you with the FBI?
(O) I am constantly looking for ways to do my 
job better
(O) I feel encouraged to come up with new 
and better ways of doing thingsOGC OTD RMD RPO SecD TSC TD WMDAverage for 
HQ
3.91 4.03 3.64 4.52 3.60 3.91 4.05 4.14 4.05
3.53 3.76 3.90 4.09 3.35 3.84 3.94 4.02 3.81
3.53 3.38 3.66 3.24 3.39 3.69 3.64 3.73 3.52
3.67 3.80 3.74 4.04 3.46 3.78 3.74 3.96 3.884.12 4.23 4.17 4.26 3.76 4.20 4.33 4.17 4.184.38 4.44 4.26 4.56 4.25 4.36 4.49 4.36 4.44
3.72 3.96 3.45 4.30 3.42 3.73 3.91 3.75 3.88