Crestron electronic AM/FM/TV Tuner user manual

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Crestron ST-TUNE 
Integrated AM/FM/TV Tuner 

Operations Guide 



This document was prepared and written by the Technical Documentation department at: 



Crestron Electronics, Inc. 


15 Volvo Drive 
Rockleigh, NJ 07647 
1-888-CRESTRON 


Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


Contents 

Integrated AM/FM/TV Tuner: ST-TUNE 1 

Description 1 

Functional Description 1 

Physical Description 2 

Leading Specifications 6 

Setup 8 

Network Wiring 8 

Preparation for Use 9 

Identity Code 10 

Firmware Upgrade 11 

Programming with SIMPL Windows 14 

Configure ST-TUNE Program 15 

ST-TUNE and STI-TUNE Symbols 15 

Basic Example Program 20 

Advanced Example Program 21 

Problem Solving 22 

Troubleshooting 22 

Eurther Inquiries 24 

Euture Updates 24 

Euture Eirmware Upgrades 24 

Appendix 1: Fligh-Gain AM Antenna 25 

Materials Required 25 

Eabrication Instructions 25 

Appendix 2: STI-TUNE TV Receptions 27 

Appendix 3: Upgrade Eirmware Version Prior to 2.17 28 

Return and Warranty Policies 35 

Merchandise Returns / Repair Service 35 

CRESTRON Limited Warranty 35 


Operations Guide - DOC. 5833A 


Contents • i 






Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


Integrated AM/FM/TV Tuner: 
ST-TUNE 


Description 


Functional Description 

The ST-TUNE is a Crestron remote control network (herein referred to as the 
Cresnet system) optimized high-performance AM/FMAVX (Weather radio) and 
television (TV) tuner. The ST-TUNE provides professional audio that connects 
directly to and is accessed by a Cresnet system. The Cresnet system can store 
virtually unlimited radio station and TV channel presets. The presets are available for 
recall through Cresnet keypads, remote control devices, and/or touchpanels. The 
frequency of the radio station or TV channel being received is displayed on the 
ST-TUNE and can also be displayed on a touchpanel. 

The ST-TUNE is also available as an international version with the unit 
nomenclature of STI-TUNE. All of the features are identical with the exceptions of 
TV reception formats and EM and TV input connectors. The ST-TUNE receives 
National Television System Committee (NTSC) M/N format video and the 
STI- 


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Integrated AM/FM/TV Tuner: ST-TUNE • 1 






Integrated AM/FM/TV Tuner 


Crestron ST-TUNE 


Physical Description 

The ST-TUNE, shown below, is housed in a black enclosure with silk-screened 
labels on the front and rear panels. On the front panel are 12 light-emitting diodes 
(LEDs) for indicating the status of the unit, the digital display for showing the band, 
radio station or TV channel being received, two control buttons, and three function 
selection buttons. All connections are made on the rear panel ports. There are four 
rubber feet on the base of the unit for stability and to prevent slippage. 

ST-TUNE Physical Views 


2 • Integrated AM/FM/TV Tuner: ST-TUNE 


Operations Guide - DOC. 5833A 





Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


ST-TUNE Ports 

Each ST-TUNE rear panel port has a silk-screened label. Eor the descriptions of the 
ports, refer to the following diagrams and sections. 



STI-TUNE (International Version) Rear Panel 



12 VDC lA 

This direct current (DC) power socket connector is used to supply power via the 


Operations Guide - DOC. 5833A 


Integrated AM/FM/TV Tuner: ST-TUNE • 3 














Integrated AM/FM/TV Tuner 


Crestron ST-TUNE 


AUDIO (L + R) 

This pair of RCA jacks output the left (white center insulator) and right (red center 
insulator) channel line-level audio to an audio processor such as the CNX-PAD8. 
The audio can also be connected to the audio inputs of a TV monitor, audio switcher 
and/or audio distribution equipment. 

VIDEO 

This RCA jack outputs composite TV video from the ST-TUNE. The center insulator 
of this jack is yellow and may be connected to any video device that accepts a 
composite input. 

AM 

This RCA jack is used to input AM radio signals via the supplied AM antenna. The 
center insulator of this jack is white. Using a commercially available RCA extender 
cable (not supplied but RadioShack® part numbers 42-2352 and 274-874 
recommended), the antenna can be mounted outside of a “noisy” equipment rack. 
For fabrication instructions of a high-gain AM antenna for use in areas of high 
ambience interference or weak reception, refer to Appendix 1 that begins on page 25. 

FM 

This connector is used to input FM radio signals. The ST-TUNE uses a 75-ohm “F” 
Type coaxial connector and the international STI-TUNE uses a 9.5 millimeter (mm) 
“lEC” Type connector. The signals may be from cable input (if FM signal is 
available), digital satellite receiver, FM antenna, weather station, etc. 

TV 

This connector is used to input TV channel audio and video signals. The ST-TUNE 
uses a 75-ohm “F” Type coaxial connector and the STI-TUNE uses a 11-mm “lEC” 
Type connector. The signals may be cable input, digital satellite receiver, TV 
antenna, etc. 

ST-TUNE Front Panel Indicators and Buttons 

There are 12 FED indicators, one digital display, two control buttons, and three 
function selection buttons located on the front panel of the ST-TUNE. For the 
descriptions, refer to the diagram below and the following paragraphs. 


ST-TUNE Front Panel 



PWR 

This FED (green) illuminates when operating power is supplied to the ST-TUNE. 
Operating power is supplied by the external power pack (included) or the network 
wiring via the rear panel connectors. 


4 • Integrated AM/FM/TV Tuner: ST-TUNE 


Operations Guide - DOC. 5833A 






Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


NET 

This LED (yellow) indicates that the SIMPL program currently loaded in the control 
system has a network device defined at the same NET ID code as the ST-TUNE. The 
LED flashes when communication with the Cresnet system and the ST-TUNE is 
occurring. 

BAND INDICATORS AND DIGITAL DISPLAY 

The AM, FM, WX (Weather Radio), or TV indicators contain four LEDs (red) to 
display the active band of the ST-TUNE. The digital display shows the radio 
frequency or TV channel being received. 

RECEPTION INDICATORS 

These three LEDs (red) indicate the reception status of the ST-TUNE. The LED 
labeled SIG indicates the strength of the incoming EM signal, the steadier and 
brighter the LED the stronger the signal. The MONO indicator illuminates when the 
mono selector is activated while in the EM, WX or TV band and the SAP indicator 
illuminates when the SAP selector is activated while in the TV band (regardless of 
whether or not SAP information is being received). 


NOTE: The SIG LED provides the most accurate indication of the incoming EM 
signal after the ST-TUNE has reached optimum operating temperature 
(approximately 10 minutes). 


TUNING MODE INDICATORS 

These three LEDs (red) indicate the tuning mode of the ST-TUNE. The LED labeled 
PRE indicates that the preset mode (the preset functions are determined by the 
control system program) is activated. The TUNE indicator illuminates when the 
manual tuning mode is activated and SRCH indicates that search tuning is activated. 

UP/DOWN CONTROL BUTTONS 

During the PRE mode, the up or down control buttons cause the Cresnet control 
system to perform a preset or pre-programmed function. If not programmed, these 
buttons have no function during this mode. Refer to “Programming with SIMPL 
Windows” on page 13 for further information. While in the TUNE mode, the up or 
down buttons increment and decrement the radio or TV frequency by one step during 
each press. If pressed and held, the ST-TUNE will rapidly tune up or down. If the 
selected band supports the search tuning function, pressing either button during the 
SRCH mode searches the radio or TV frequency range for the next strong incoming 
signal. 


NOTE: The SRCH mode performs most accurately after the ST-TUNE has reached 
optimum operating temperature (approximately 10 minutes) and is receiving an 
adequately strong signals. Refer to the Sense-High and Sense-Low entry of the 
“ST-TUNE and STI-TUNE Symbol Input Descriptions” table on page 18 for further 
information. 


SELECTION BUTTONS 

The selection buttons cycle the reception functions of the ST-TUNE. Repeatedly 
pressing the BAND button cycles through the AM, EM, WX, and TV bands. 
Pressing the MONO button toggles between the mono and stereo reception (for all 
modes except AM in ST-TUNE, for all modes except AM and TV in international 
version STI-TUNE) and the MODE button cycles through the preset, manual, or 
search tuning modes. 


Operations Guide - DOC. 5833A 


Integrated AM/FM/TV Tuner: ST-TUNE • 5 










Leading Specifications 

The five tables in this section provide summaries of the specifications for the 
ST-TUNE. Dimensions and weight are rounded to the nearest hundredth unit. 


Leading Specifications of the ST-TUNE 


DETAILS 


12VDC, external power pack cr 
9 Watts (24VDC @ 0.375A), network 



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Operations Guide - DOC. 5833A 









Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


FM Tuner Specifications 


DETAILS 


Input Connector: US 

International 

"F" Type Coaxial, female, 75 ohms 
"lEC" Type Coaxial, 9.5mm male 

Frequency Range 

87.5MHz to 107.9MHz 

Usable Sensitivity, Mono 

11 (dBf) 

S/N Ratio @ 65 dBf, mono / stereo 

74dB / 70dB 

THD @ 1 KHz mono/stereo 

0.05% 

Sensitivity, Adjacent / Alternate Channel 

5dB / 65dB 

lOOdB 

AM Rejection 

55dB 

Stereo Separation 

45dB 

Audio Output Level, Line @ 10k ohms 

1VRMS 


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Integrated AM/FM/TV Tuner 


Crestron ST-TUNE 


NOTE: Equipment has been tested and found to comply with the limits for a Class 
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential 
installation. The equipment generates, uses and can radiate radio frequency energy 
and, if not installed and used in accordance with the instructions, may cause harmful 
interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures: 


■ Reorient or relocate the receiving antenna. 

■ Increase the separation between the equipment and receiver. 

■ Connect the equipment into an outlet on a circuit different from that to which the 
receiver is connected. 

■ Consult the dealer or an experienced radio/TV technician for help. 

As of the date of manufacture, this unit has been tested and found to comply with 
specifications for CE marking. 

C€ 


Setup 


Network Wiring 


CAUTION: Crestron modular cables are rated for a maximum of two (2) amperes. 
Do not exceed this current capacity for any modular device. If more current is 
required, connect an appropriate external power pack to the device. 


NOTE: If making category 5 connections to the Cresnet peripherals, refer to the 
latest revision of the Cresnet Mini Network CAT 5 Interconnect Drawing (Doc. 
5819). This document can be obtained from the Products page (PRODUCT 
MANUALS, Software and Wiring Diagrams section) or Downloads page (CABLES 
and MANUAL Libraries, search for CAT5.PDF) of Crestron’s website 
( www.crestron.com) . New users are required to register to obtain access to the FTP 
site. 


NOTE: Review the latest revision of the Network Modular Cable Requirements 
(Doc. 5682). This document can be obtained from the Products page (PRODUCT 
MANUALS, Software and Wiring Diagrams section) or Downloads page (CABLES 
and MANUAL Libraries, search for MODULAR.PDF) of Crestron’s website 
( www.crestron.com) . 


NOTE: The CNHBLOCK should be used when wiring multiple Cresnet devices to 
a system. Use only Crestron modular cables when making connections to the 
CNHBLOCK modular ports. DO NOT use standard, modular 6-conductor telephone 
cables. Most telephone cables are wired in a crisscross fashion and are not 
compatible with Crestron equipment. 


8 • Integrated AM/FM/TV Tuner: ST-TUNE 


Operations Guide - DOC. 5833A 







Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


When calculating the wire gauge for a particular Cresnet run, the length of the run 
and the load factor of each network unit to be connected must be taken into 
consideration. If Cresnet units are to be daisy-chained on the run, the load factor of 
each unit to be daisy-chained must be added together to determine the load factor of 
the entire chain. If the unit is a home-run from a Crestron system power supply 
network port, the load factor of that unit is the load factor of the entire run. The 
length of the run in feet and the load factor of the run should be used in the following 
resistance equation to calculate the value on the right side of the equation. 


Resistance Equation 


R < 


40,000 

LxLF 


Where: R = Resistance (refer to next table). 

L = Length of run (or chain) in feet. 

LF = Load factor of entire run (or chain). 


The required wire gauge should be chosen such that the resistance value is less than 
the value calculated in the resistance equation. Refer to the table below. 


Wire Gauge Values 


RESISTANCE (R) 

WIRE GAUGE 

4 

16 

6 

18 

10 

20 

15 

22 

13 

24 (Double-CAT 5) 


NOTE: All Cresnet wiring must consist of two twisted-pairs. One twisted pair is the 
H-24V conductor and the GND conductor and the other twisted pair is the Y 
conductor and the Z conductor. 


NOTE: When daisy-chaining Cresnet units, always twist the ends of the incoming 
wire and outgoing wire which share a pin on the network connector. After twisting 
the ends, tin the twisted connection with solder. Apply solder only to the ends of the 
twisted wires. Avoid tinning too far up the wires or the end becomes brittle. After 
tinning the twisted ends, insert the tinned connection into the Cresnet connector and 
tighten the retaining screw. Repeat the procedure for the other three conductors. 


Preparation for Use 

Refer to the hookup diagram on the next page which shows ST-TUNE connections. 
Other than making the power connection last, complete the connections in any order. 


NOTE: Refer to the latest revision of the Crestron Network Modular Cable 
Requirements (Doc. 5682) when making connections to the ports labeled NET. This 
document can be obtained from the Products page (PRODUCT MANUALS, 
Software and Wiring Diagrams section) or Downloads page (CABLES and 
MANUAL Libraries, search for MODULAR.PDL) of Crestron’s website 
( www.crestron.com) . New users are required to register to obtain access to the LTP 
site. 

NOTE: The external power pack and AM antenna are supplied with the ST-TUNE. 
All other modular cables, patch cords, or coaxial cables are not provided. 


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Integrated AM/FM/TV Tuner: ST-TUNE • 9 















Integrated AM/FM/TV Tuner 


Crestron ST-TUNE 


NOTE: The location of the ST-TUNE is an important factor in the AM radio 
reception. The reception is also dependent on its placement and the construction of 
the building, locate the unit outside of any metal enclosures to achieve the best 
performance. A commercially available RCA extender cable (not supplied but 
RadioShack® part numbers 42-2352 and 274-874 are recommended), may be used to 
mount the antenna outside of a “shielded area or a “noisy” equipment rack. 


NOTE: For fabrication instructions of a high-gain AM antenna for use in areas of 
high ambience interference or weak reception areas, refer to Appendix 1 that begins 
on page 25. 


NOTE: The diagram below shows the US version ST-TUNE that requires “F” type, 
75 ohm coaxial connectors for the EM and TV inputs. The international version 
STI-TUNE requires “lEC” connectors, 9.5mm for EM and 11mm for TV. 


Hookup Diagram for ST-TUNE 



10 • Integrated AM/FM/TV Tuner: ST-TUNE 


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Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


1. Attach one of the ST-TUNEs to the control system (verify that the 
software is running). 

2. From the SIMPL Windows or VT Pro-e menu, select Tools I Viewport 
to open the Crestron Viewport. 

3. From the Viewport menu, select Functions I Set Network ID. The 
software checks the baud rate and then opens the “Set Network ID” 
dialog box. 

4. In the “Set Network ID” dialog box, select the ST-TUNE from the 
Current Network Devices text window. 

5. From the Choose the new network ID for the selected device (Hex)', text 
box, select the new Net ID for the ST-TUNE. 

6. Click Set ID to initiate the change. This will display the “ID command 
has been sent” dialog box. 

7. In the “Command Complete” dialog box, click OK. 

8. In the Current Network Devices text window, verify the NET ID code. 

9. In the “Set Network ID” dialog box, click Close. 


NOTE: The new NET ID code may also be verified by selecting Diagnostics I 
Report Network Devices in the Viewport (alternatively, depress F4). 


10. Repeat this procedure for each ST-TUNE to be added to the Cresnet 
system. 

Firmware Upgrade 

To upgrade the firmware of a ST-TUNE, a local PC that contains the Crestron 
Viewport (available in SIMPL Windows or VT Pro-e) is required. To connect the PC 
to the control system, refer to the “Obtaining Communications” section of the 
Operators Guide supplied with the appropriate control system. The latest version of 
the Operations Guides can be obtained from the Products page (PRODUCT 
MANUALS, Hardware section) or Downloads page (MANUAL Library) of 
Crestron’s website ( www.crestron.com) . New users are required to register in order 
to obtain access to the FTP site. 

Firmware upgrade files are obtained from the What’s New page (Other Products 
section) or the Downloads page (UPGRADES Library, search for RADIOFIX.EXE) 
of Crestron’s website. 

To upgrade ST-TUNE firmware, complete the following steps. 

1. Make sure that no programs accessing the COM port of the PC. 

2. At the PC, start SIMPL Windows or VT Pro-e. 

3. From the SIMPL Windows or VT Pro-e menu bar, select Tools I 
Viewport to open the Crestron Viewport. 


NOTE: SIMPL Windows may open with an opening splash screen and may display 
the “What do you want to do?” dialog box. If so, close the dialog box and continue. 


4. Refer to diagram on the next page. From the Viewport menu, select 
Setup I Communications settings (alternatively, depress Alt+D) to 
open the Port Settings dialog box. 


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Integrated AM/FM/TV Tuner: ST-TUNE *11 









Integrated AM/FM/TV Tuner 


Crestron ST-TUNE 



NOTE: If performing a firmware upgrade via Ethernet, select TCP/IP as the 
connection type and provide the IP address. 



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Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


6. Refer to diagram below. From the Viewport menu, select Diagnostics I 
Report Network Devices (alternatively, depress F4). 

Accessing the Network Devices 



n Crestron Viewport 


Diagnostics 


File Edit Setup 


Functions File Transfer Remote 


Establish Communications (Find Rack) 

Alt+B 

Check Operating System Version 

F5 

Report Plug-in Control Cards 

F3 


Report Program Information 

F7 

Get Available Mailbox Size 


Identify T ransmitter ID... 

Alt+R 

Switch Processors (CNRACKX-DP) 





Port Settings: 

C0M1 38400 N81 XON/XOFF 



7. In the Viewport return display, observe the firmware version of the 
ST-TUNE. 

8. Perform the appropriate step. 

8a. If the firmware version is version 2.17 or later, continue with this 
procedure. 

8b. If the firmware version is prior to version 2.17, proceed to step 8 
of “Appendix 3” that begins on page 28. 

9. As shown below, select File Transfer I Load Network Device from 
the Viewport menu. 

Select Load Network Device 


lln Crestron Viewport 


File Edit Setup Diagnostics Functions 


msa\ 


Port Settings: 

COMl 38400 N31 XON/XOFF 


File Transfer 

Send Program... 

Alt+P 

SendTouchpanel... 

Alt+T 

Send Web Pages... 


Send File to Mailbox... 


Get File from Mailbox... 


Load NVRAM from file... 


Save NVRAM to file... 


Update Control System... 


Update Operating System... 

Alt+0 

Update Monitor ROM... 


Update Touchpanel Firmware... 


II Load Network Device... 

t II 

Update Plug-In Card... 

General File Transfer ► 


Send SIMPL+ Program to the CEN-OEM.. 


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Integrated AM/FM/TV Tuner: ST-TUNE • 13 


























Integrated AM/FM/TV Tuner 


Crestron ST-TUNE 


10. Refer to the diagram below. Select the NET ID of the ST-TUNE and 
then click OK. 

“Select Network ID ” Dialog Box 



11. As shown below, browse to the firmware directory, select the 

downloaded firmware (UPG) file and click Open. The transfer will 
complete automatically. 


Select Firmware (UPG) File 



NOTE: When the external power pack is disconnected from the ST-TUNE, 
operating power will automatically switch to Cresnet power supplied via the NET 
connector(s). To remove power from the unit, make sure both external power pack 
and NET connector(s) are removed. 

12. Remove operating power from the ST-TUNE, wait several seconds and 
reconnect power. 

13. Close the Viewport, exit SIMPL Windows or VT Pro-e, and disconnect 
the programming cable from the PC and the control system. 

Programming with SIMPL Windows 

SIMPL (Symbol Intensive Master Programming Language) is an easy-to-use 
programming language that is completely integrated and compatible with all 
Crestron system hardware. The objects that are used in SIMPL are called symbols. 
SIMPL Windows offers drag and drop functionality in a familiar Windows® 
environment. 

SIMPL Windows is Crestron's software for programming Crestron control systems. 
It provides a well-designed graphical environment with a number of workspaces 
(i.e., windows) in which a programmer can select, configure, program, test, and 
monitor a Crestron control system. 


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Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


The next four sections describe a ST-TUNE within a SIMPL Windows program. The 
first section provides initial configuration information, the second section details the 
SIMPL symbol, the third section describes how a basic example program works by 
using a textual description and a block diagram, and the fourth section describes the 
screens of an advanced example program. 


NOTE: The following descriptions assume that the reader has knowledge of SIMPL 
Windows. If not, refer to the extensive help information provided with the software. 


NOTE: VT Pro-e (version 2.1.8 or later) is required for the ST-TUNE example 
touchpanels. The latest software version can be obtained from the What’s New page 
(VisionTools Pro-e section) or Downloads page (VTPRO-E Library) of Crestron’s 
website ( www.crestron.com ). New users are required to register in order to obtain 
access to the LTP site. 


NOTE: There is no need to recreate the ST-TUNE example touchpanels or example 
SIMPL Windows programs. Both are available from the Downloads page 
(EXAMPLES Library) of Crestron’s website ( www.crestron.com) . Search for 
STTUNEA.ZIP that contains a basic example and STTUNEB.ZIP that contains an 
advanced example. Each example contains the program and all associated files 
required to complete the program. 


Configure ST-TUNE Program 

To create a program with a ST-TUNE, in the Configuration Manager of SIMPL 
Windows, refer to the table below for initial configuration information. 


Configure ST-TUNE Program 


DEVICE 

LIBRARY 

SYMBOL 

REQUIRED 

DROP 

WHERE 

ADDITIONAL 

SETUP 

Control 

Systems 

Desired control 
system 

System Views 

Refer to the documentation 
supplied with the control system 
for additional setup information. 

Network 

Control 

Modules 

ST-TUNE or 
STI-TUNE 

System Views, 
Cresnet Units 

CHANGE NET ID (OPTIONAL) - 
Double-click on ST/I-TUNE (or 
single-click then right mouse- 
click) on ST/I-TUNE. Select 
Configure. Select NET ID then 
select desired hexidecimal ID. 


ST-TUNE and STI-TUNE Symbols 

The diagrams on the next two pages show the ST-TUNE and STI-TUNE symbols in 
SIMPL Windows. The two tables following the diagrams list the inputs and outputs, 
respectively, and their functional descriptions. 


NOTE: The US version ST-TUNE and international version STI-TUNE have the 
same default NET ID. If both ST-TINE and STI-TUNE are used in the same Cresnet 
system, refer to “Identity Code’’ that begins on page 10 for further information. 

NOTE: All signals listed in the following tables apply to the US version ST-TUNE 
and international version STI-TUNE except where noted. 


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Integrated AM/FM/TV Tuner: ST-TUNE *15 


















Intearated AM/FM/TV Tuner Crestron ST-TUNE 



NOTE: All signals listed in the following tables are DIGITAL signals unless noted 
otherwise. A digital signal can be high (logic level of 1), low (logic level of 0), and 
also have rising edge (when it goes from low to high) and falling edge (from high to 
low) transitions. Depending upon how the symbol was created, symbol inputs may 
work at the logic levels or on transitions. 


Detail View of the ST-TUNE Symbol in SIMPL Windows’ Programming Manager 



16 • Integrated AM/FM/TV Tuner: ST-TUNE 


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Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


Detail View of the STI-TUNE Symbol in SIMPL Windows’ Programming Manager 


STI-TUNE ; STI-TUNE 


STI-TUNE 

Up 

Up-B 

Dn 

Dn-B 

Func 

Funo-B 

AM 

AM-F 

FM 

FM-F 

WX 

WX-F 

TV 

TV-F 

Mode 

Mode-B 

Pte 

Pre-F 

Tune 

Tune-F 

Stch 

Srch-F 

Mono 

M 0 n 0- B 

Mono-On 

Mono-On-F 

Mono-Off 

Mono- Off-F 


Ste teo-Detect 

Diseble-Lcl-Btns 


Sense-High 


Sense-LoiA) 


AM- Station 

AM-Station-F 

FM-Station 

FM-Station-F 

WX-Station 

WX-Station-F 

TV-Station 

TV-Station-F 


Sig- Strength 


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Integrated AM/FM/TV Tuner: ST-TUNE *17 











Integrated AM/FM/TV Tuner 


Crestron ST-TUNE 


ST-TUNE and STI-TUNE Symbols Input Descriptions 

INPUT(S) FUNCTION(S 


Up, Dn 

These signals perform the same functions as pressing the UP or 
DOWN buttons on the front panel. NOTE: The front panel buttons 
auto-increment after a preset period of time. These UP and DN 
signals engage only once on the rising edge. Therefore, in the TUNE 
mode, the UP signal increments the station once. 

Func 

This signal cycles through the AM, FM, WX, and TV bands. The band 
is selected on the rising edge. 

AM, FM, WX, 
TV 

Each of these signals selects one of the four bands directly. The 
band is selected on the rising edge. 

Mode 

This signal performs the same function as pressing the MODE button 
on the front panel. (The MODE function cycles through PRE, TUNE, 
SRCH tuning modes.) The MODE is selected on the rising edge. 

Pre, Tune, 
Srch 

Each of these signals selects one of the three modes directly. The 
function is selected on the rising edge. These will change the function 
of the UP and DOWN buttons. (Refer to Pre-F, Tune-F, and Srch-F in 
the next table for related information.) NOTE: In PRE mode, no 
function is performed, PRE mode must be programmed in SIMPL 
(typically this would be logic to recall stations; see the ST-TUNEB.ZIP 
program examples). 

Mono 

This signal (not active in AM mode) performs the same function as 
pressing the MONO button on the front panel. This function toggles 
on each rising edge. 

Mono-On, 

Mono-Off 

These signals select one of the mono modes directly. The function is 
selected on the rising edge. 

SAP-On, 

SAP-Off 

ST-TUNE ONLY - These signals turns SAP reception on or off during 
TV mode only. This mode is selected on the rising edge. 

Sense-High, 

Sense-Low 

These signals directly adjust the sensitivity of tuning. The sensitivity 
is selected on the rising edge. NOTE: SENSE-HIGH allows the unit 
to recognize weaker stations during the search mode. (Refer to Sig- 
Strength in the next table for related information.) 

Disabie-Lci- 

Btns 

When this signal is high, the local functionality of the front panel 
buttons is disabled. (The button presses are still reported into the 
program on the output of the symbol.) 

Off-Air, STD, 
IRC, HRC 

ST-TUNE ONLY - These are four modes of TV reception. In each 
mode, the channels map to different frequencies. The mode is 
effected on the rising edge of the next frequency change. 

AM-Station 

This analog signal is a number that sets the AM frequency of the 
unit. Valid AM numbers are 530d through 1710d. Valid AM 
increments are by 10, such as lOIOd, 1020d, etc. NOTE: If not in the 
AM mode, the unit will not go into AM mode when this signal is 
received on this line. The signal will set that value for the next time 
the unit is put into AM mode. 

FM-Station 

This analog signal is a number that sets the FM frequency. Valid FM 
numbers are 8950d through 10790d. The number has an implied 
decimal point 2 digits from the end and must be sent in this format. 
For example, to go to 102.7 FM, the analog number to be sent is 
10270d. FM stations are only valid on analog increments of 5, 
therefore 10271d is not valid and will go to the next lowest station, 
10270d. NOTE: If not in the FM mode, the unit will not go into FM 
mode when this signal is received on this line. The signal will set that 
value for the next time the unit is put into FM mode. 


18 • Integrated AM/FM/TV Tuner: ST-TUNE 


Operations Guide - DOC. 5833A 











Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


ST-TUNE and STI-TUNE Symbols Input Descriptions (continued) 

INPUT(S) FUNCTION(S) 

WX-Station This analog signal is a number that sets WX frequency. Valid 

weather radio numbers are 16240d through 16255d. The number has 
an implied decimal point 2 digits from the end and must be sent in 
this format. For example, to go to 162.40, the analog number to be 
sent is 16240d. Valid WX station increments are by 1, such as 
162.41, 162.42. NOTE: If not in the WX mode, the unit will not go 
into WX mode when this signal is received on this line. The signal will 
set that value for the next time the unit is put into WX mode. 
TV-Station This analog signal is a number that sets the TV station (channel). 

Valid TV stations are different depending on the mode. (Refer to the 
"TV Tuner Specifications" in the "Leading Specifications" section that 
_ begins on page 7). Channel numbers are incremented by 1. _ 

NOTE: All outputs listed in the following table require DIGITAL signals unless 
noted otherwise. 


ST-TUNE and STI-TUNE Symbols Output (Feedback) Descriptions 

OUTPUT(S)l FUNCTION(S) 


Up-B, Dn-B 

These signals are high as long as the UP or DOWN button on the 
front panel is being pressed and held. 

Func-B 

This signal is high as long as the FUNG button on the front panel is 
being pressed and held. 

AM-F, FM-F, 
WX-F, TV-F 

This is an interlocked group of signals. The signal that is high is the 
current band of the unit. 

Mode-B 

This signal is high as long as the MODE button on the front panel is 
being pressed and held. 

Pre-F, Tune- 
Srch-F 

This is an interlocked group of signals. The signal that is high is the 
current mode of the unit. 

Mono-B 

This signal is high as long as the MONO button on the front panel is 
being pressed and held. 

Mono-ON-F, 

Mono-OFF-F 

This is an interlocked group of signals. The signal that is high is the 
current mode of the unit. 

Stereo-Detect 

This signal is high when the current station is being received in 
stereo. This signal is active only during the FM mode. 

SAP-On-F, 

SAP-Off-F 

ST-TUNE ONLY - This is an interlocked group of signals. When the 
SAP mode is on (TV mode only), SAP-ON-F is high. The LED on the 
front panel indicates if SAP is actually being received. 

AM-Station-F, 

FM-Station-F, 

WX-Station-F, 

TV-Station-F 

These four analog numbers correspond to the current state each 
band of the unit. 

Sig-Strength 

This 8-step analog signal is a number indicating how strong the 
station is being received. The steps are decimal 0, 8191, 16382, 
24573, 32764, 40955, 49146, 57337 or hexadecimal 0, 1FFF, 3FFE, 
5FFD, 7FFC, 9FFB, BFFA, DFF9. This signal is active only during the 
FM mode. NOTE: Best SRCH function recognition is achieved with a 
signal strength of 24573 (5FFD) or above for low-sensitivity or 40955 
(9FFB) or above for high-sensitivity. 


Operations Guide - DOC. 5833A 


Integrated AM/FM/TV Tuner: ST-TUNE *19 


















Integrated AM/FM/TV Tuner 


Crestron ST-TUNE 


Basic Example Program 


NOTE: There is no need to recreate the basic example SIMPL Windows program. 
The program is available from the Downloads page (EXAMPLES Library) of 
Crestron’s website ( www.crestron.com) . Search for STTUNEA.ZIP. New users are 
required to register in order to obtain access to the ETP site. 


The program provides the ability to select a band, tune a station, and engage 
hardcoded presets from a touchpanel. Eor descriptions of the basic example 
touchpanel and basic program, refer to the following sections. 

Basic Example Touchpanel 

The example touchpanel shown below demonstrates the basic capabilities of the 
ST-TUNE. The band selection buttons are used to select the desired band and the up 
and down buttons tune the frequency. The preset buttons recall station presets that 
are stored in the control system SIMPL program. 


NOTE: VT Pro-e is required for the ST-TUNE example basic touchpanel. The 
latest version of VT Pro-e can be obtained from the What’s New page (VisionTools 
Pro-e section) or Downloads page (VTPRO-E Library) of Crestron’s website 
( www.crestron.com) . 


Basic Example Touchpanel 


BAND FREQUENCY STORED 
SELECTION DISPLAYS PRESET 
BUTTONS I BUTTONS 



How the Basic Example Program Works 

The example SIMPL program for the ST-TUNE is shown on the next page as a block 
diagram. Certain inputs and outputs have been rearranged or omitted for clarity. The 
touchpanel and ST-TUNE symbols are common to all (AM, EM, WX and TV) 
functions but the diagram shows details the signals and logic for the AM function 
only. The logic specifically for the AM functions are OR symbol S-2.1 and analog 


20 • Integrated AM/FM/TV Tuner: ST-TUNE 


Operations Guide - DOC. 5833A 




























































Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


initialize symbol S-2.2 (contains the station presets). For the program logic of all 
functions, refer to the table below. 

In the block diagram, the signals labeled A are feedback to the touchpanel. 

Basic Example Function Symbols and Parameters 


Advanced Example Program 


NOTE: There is no need to recreate the advanced example SIMPL Windows 
program. The program is available from the Downloads page (EXAMPLES Library) 
of Crestron’s website ( www.crestron.com) . Search for STTUNEB.ZIP. New users 
are required to register in order to obtain access to the ETP site. 


This example program utilizes most of the features of the ST-TUNE and provides 
logic that can be reused for different applications. The opening screen of this 
program allows a choice of setup, tuning, preset recall, or preset setup. Refer to the 
following sections for brief descriptions of the individual screens. 

Setup Screen 

The setup screen allows MONO mode to be turned on or off, SAP to be turned on or 
off, the tuning sensitivity to be set, and the TV reception mode to be set. (The 


Operations Guide - DOC. 5833A 


Integrated AM/FM/TV Tuner: ST-TUNE • 21 










Integrated AM/FM/TV Tuner 


Crestron ST-TUNE 


functions of SAP on or off and setting the TV reception mode are not applicable for 
the international version STI-TUNE.) The screen also shows the signal strength as a 
percentage. 

One of the features of the program is customizable presets, the name of the preset 
and the station can be customized at runtime. The INITIALIZE ALL PRESETS 
button sets all names (labels) to empty, and sets the station to 102.70 EM. 

NOTE: It is often useful to put a known quantity into presets, otherwise whatever is 
in system memory will be used which could provide undesirable results. 


Tuning Screen 

The tuning screen allows the station to be selected. The values of each station are 
displayed with digital gauges. Note that VT Pro-e allows analog numbers to be 
displayed with implied decimal points so that PM and WX stations may be formatted 
properly. The stations can be tuned directly with the UP and DOWN BUTTONS. 
The auto-repeat logic has been programmed in via the “button-repeater” modules. 

A station frequency may be directly entered on the keypad. The display above the 
keypad dynamically changes based on the type of station selected. Por example, in 
PM mode, the format will be displayed as XXX.XX. In AM Mode, it will be 
displayed as XXXX. The station is entered by inputting a full number (such as 8950 
for 89.50, 10270 for 102.70) and then pressing ENTER. The station values are 
checked after pressing ENTER to be sure that they are within the proper ranges. 

Preset Recall 

The preset recall screens show the 25 presets. When a preset is selected, it is recalled 
to the ST-TUNE. 

Setup Preset 

The setup preset screen allows the user to customize the presets. The user can enter a 
name and the station number. The BAND is retained. Station is retained, and TV 
Mode is retained. When recalled. Band, Station, and TV Mode (not applicable for the 
international version STI-TUNE) are set up. This allows a preset to be completely 
customizable, unlike most radios where there are banks of PM Presets and AM 
Presets. The touchpanel contains on-screen help. The Crestron module “Text Entry 
for 25 Pields” was used to program the preset names. 


Problem Solving 


Troubleshooting 

The table on the next page provides corrective action for possible trouble situations. 
If further assistance is required, please contact a Crestron customer service 
representative. 


22 • Integrated AM/FM/TV Tuner: ST-TUNE 


Operations Guide - DOC. 5833A 








Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


ST-TUNE Troubleshooting 


TROUBLE 

POSSIBLE 

CAUSEfS) 

CORRECTIVE ACTION 

Green PWR 
indicator LED 
does not 

VAC at wall outlet or 
power strip is not 
available. 

Verify VAC at wall outlet or power strip is 
available. 

illuminate. 

External power pack 
faulty. 

Replace external power pack. 


No power on network 
wiring. 

Verify network wiring. 


Not enough current 
available on network 
wiring. 

If using a CEN-TVAV, CN-TVAV, or 

ST-CP as a control system, the ST-TUNE 
requires the supplied external power pack 
for sufficient current. 

Yellow NET 
indicator LED 
does not 
illuminate. 

ST-TUNE is not comm¬ 
unicating on network. 
NET ID is not set to 
match the NET ID of the 
SIMPL program. 

Check network cabling for solid 
connections and correct pinouts. 

Enter Viewport and poll the network (F4). 
Verify that the NET ID for the ST-TUNE is 
properly set to match the SIMPL program. 

Audio or video 
output missing or 

Cable(s) not connected 
properly. 

Verify cable(s) is securely connected. 

not clear. 

Cable(s) connections 
dirty. 

Clean cable connection(s) with electrical 
contact cleaner. 

AM radio 
reception not 

AM antenna connection 
dirty. 

Clean AM antenna connection with 
electrical contact cleaner. 

clear. 

AM antenna placement 
not good. 

Refer to note 1 following this table. 


ST-TUNE located in 
outer fringe or bad 
reception area. 

Refer to note 2 following this table. 

FM or WX radio 
reception not 
clear. 

FM input connection 
dirty. 

Clean FM input connection with electrical 
contact cleaner. 

TV reception not 
clear. 

TV input connection 
dirty. 

Clean TV input connection with electrical 
contact cleaner. 

TV band does 
not receive SAP. 

ST-TUNE is in MONO 
mode. 

Press MONO button to deselect mono 
reception. 


Received channel does 
not support SAP. 

No corrective action. 

SRCH function 
does not work 
properly. 

FM input connection 
dirty. 

Station signal strength 
too low. 

Clean FM input connection with electrical 
contact cleaner. 

Verify good signal strength due to 
antenna placement. 



In control system program, select the 
Sense-High symbol input. 


1 The location of the ST-TUNE is an important factor in the AM radio reception. The 
reception is also dependent on its placement and the construction of the building, 
locate the unit outside of any metal enclos 


Operations Guide - DOC. 5833A 


Integrated AM/FM/TV Tuner: ST-TUNE • 23 
















Integrated AM/FM/TV Tuner 


Crestron ST-TUNE 


Further Inquiries 

If after reviewing this Operations Guide, you cannot locate specific information or 
have questions, please take advantage of Crestron's award winning customer service 
team by calling; 

• In the US and Canada, call Crestron’s corporate headquarters at 
1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400. 

• In Europe, call Crestron International at h-32-15-50-99-50. 

• In Asia, call Crestron Asia at h-852-2341-2016. 

• In Latin America, call Crestron Latin America at h-525-260-4336. 

Eor local support from exclusive Crestron factory-trained personnel call: 

• In Australia, call Soundcorp at h-6 13-9488-1555. 

• In New Zealand, call Amber Technologies at h-649-410-8382. 

Future Updates 

As Crestron improves functions, adds new features, and extends the capabilities of 
the ST-TUNE, additional information and programming examples may be made 
available as manual updates. These updates are solely electronic and serve as 
intermediary supplements prior to the release of a complete technical documentation 
revision. 

The Downloads page of the Crestron website ( www.crestron.com ) directs the reader 
to the location and description of each update. Check the site periodically for update 
availability and its subjective value. 

Future Firmware Upgrades 

As Crestron improves functions, adds new features, and extends the capabilities of 
the ST-TUNE, firmware upgrades may be made available. The upgrade files can be 
obtained from the What’s New page (Other Products section) or the Downloads page 
(UPGRADES Library) of Crestron’s website. New users are required to register in 
order to obtain access to the ETP site. 


24 • Integrated AM/FM/TV Tuner: ST-TUNE 


Operations Guide - DOC. 5833A 





Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


Appendix 1: High-Gain AM Antenna 

This appendix provides fabrication instructions of a high-gain AM antenna for use in 
areas of high ambience interference or weak reception. The antenna consists of a 
looped wire and connector. 

Materials Required 

For the list of materials required for antenna fabrication, refer to the table below. All 
materials are available commercially. The only tools required for antenna fabrication 
are a soldering iron and soldering supplies. 


Antenna Fabrication Materials 


MATERIAL 

QUANTITY 

Wire, 22 gauge, UL AWM style 1061,300 volt 

240 Inches * 

Tie wraps, plastic (or twist ties) 

Eight (8) minimum 

RCA plug, solderable 

One(1)** 


Alpha Wire Corp. part number 3251 recommended. 

Keystone part number 1085-B or RadioShack® 274-319 recommended. 


Fabrication Instructions 

To fabricate a high-gain AM antenna, perform the following steps. 

1. Extend wire approximately 36-inches. 

2. As shown below, create 15 5-inch (approximately) diameter loops with 
the wire and wrap or twist tie the loop in at least eight (8) equidistant 
places. 

Create 15 Loops 


SECURE LOOPS WITH 



3. Bring the ends of the wire together. 


Operations Guide - DOC. 5833A 


Integrated AM/FM/TV Tuner: ST-TUNE • 25 












Integrated AM/FM/TV Tuner 


Crestron ST-TUNE 


4. As shown below, twist the wires together at two (2) turns per inch 
until the length of the twisted wires is approximately 34-inches. 

Twist Wires Together 



5 . If necessary, trim the ends of the wire to make them even. Strip 
1/4-inch of insulation from each end of the wire. 

6. Install the RCA connector cap onto the wires. 

7. Using the soldering iron, solder each end of the wire to the RCA 
connector as shown below. (Solder either end of wire to either 
connector terminal.) 

Solder Connector 



26 • Integrated AM/FM/TV Tuner: ST-TUNE 


Operations Guide - DOC. 5833A 





Crestron ST-TUNE 


Intearated AM/FM/TV Tuner 



Appendix 2: STI-TUNE TV Receptions 


The table in this appendix provides a list of program numbers, channels and 
corresponding frequencies for TV reception of international version STI-TUNE. 

The information in the following table does not apply to the US version ST-TUNE. 

STI-TUNE TV Programs, Channels and Frequencies 


g 

Chan 

MHz 

Pro 

g 

Chan 

MHz 

Pro 


1 

2 

48.25 

41 

49 

695.25 

81 

Ell 

217.25 

2 

2a 

49.75 

42 

50 

703.25 

82 

El 2 

224.25 

3 

3 

55.25 

43 

51 

711.25 

83 

S11 

231.25 

4 

4 

62.25 

44 

52 

719.25 

84 

SI 2 

238.25 

5 

5 

175.25 

45 

53 

727.25 

85 

SI 3 

245.25 

6 

6 

182.25 

46 

54 

735.25 

86 

S14 

252.25 

7 

7 

189.25 

47 

55 

743.25 

87 

SI 5 

259.25 

8 

8 

196.25 

48 

56 

751.25 

88 

SI 6 

266.25 

9 

9 

203.25 

49 

57 

759.25 

89 

SI 7 

273.25 

10 

10 

210.25 

50 

58 

767.25 

90 

SI 8 

280.25 

11 

11 

217.25 

51 

59 

775.25 

91 

SI 9 

287.25 

12 

12 

224.25 

52 

60 

783.25 

92 

S20 

294.25 

13 

21 

471.25 

53 

61 

791.25 

93 

S21 

303.25 

14 

22 

479.25 

54 

62 

799.25 

94 

S22 

311.25 

15 

23 

487.25 

55 

63 

807.25 

95 

S23 

319.25 

16 

24 

495.25 

56 

64 

815.25 

96 

S24 

327.25 

17 

25 

503.25 

57 

65 

823.25 

97 

S25 

335.25 

18 

26 

511.25 

58 

66 

831.25 

98 

S26 

343.25 

19 

27 

519.25 

59 

67 

839.25 

99 

S27 

351.25 

20 

28 

527.25 

60 

68 

847.25 

100 

S28 

359.25 

21 

29 

535.25 

61 

69 

855.25 

101 

S29 

367.25 

22 

30 

543.25 

62 

SOI 

69.25 

102 

S30 

375.25 

23 

31 

551.25 

63 

S02 

76.25 

103 

S31 

383.25 

24 

32 

559.25 

64 

S03 

83.25 

104 

S32 

391.25 

25 

33 

567.25 

65 

SI 

105.25 

105 

S33 

399.25 

26 

34 

575.25 

66 

S2 

112.25 

106 

S34 

407.25 

27 

35 

583.25 

67 

S3 

119.25 

107 

S35 

415.25 

28 

36 

591.25 

68 

S4 

126.25 

108 

S36 

423.25 

29 

37 

599.25 

69 

S5 

133.25 

109 

S37 

431.25 

30 

38 

607.25 

70 

S6 

140.25 

110 

S38 

439.25 

31 

39 

615.25 

71 

S7 

147.25 

111 

S39 

447.25 

32 

40 

623.25 

72 

S8 

154.25 

112 

S40 

455.25 

33 

41 

631.25 

73 

S9 

161.25 

113 

S41 

463.25 

34 

42 

639.25 

74 

S10 

168.25 




35 

43 

647.25 

75 

E5 

175.25 




36 

44 

655.25 

76 

E6 

182.25 




37 

45 

663.25 

77 

E7 

189.25 




38 

46 

671.25 

78 

E8 

196.25 




39 

47 

679.25 

79 

E9 

203.25 




40 

48 

687.25 

80 

E10 

210.25 





Operations Guide - DOC. 5833A 


Integrated AM/FM/TV Tuner: ST-TUNE • 27 


























Integrated AM/FM/TV Tuner 


Crestron ST-TUNE 


Appendix 3: Upgrade Firmware Version Prior to 2.17 

This appendix provides firmware upgrade instructions for an ST-TUNE with a 
firmware version prior to 2.17. To upgrade the firmware, complete the following 
steps. 


CAUTION: If the ST-TUNE contains firmware version 2.17 or later, DO NOT 
perform this procedure or the unit will have to be returned to Crestron. 


1. Make sure that no programs accessing the COM port of the PC. 

2. At the PC, start SIMPL Windows or VT Pro-e. 

3. Prom the SIMPL Windows or VT Pro-e menu bar, select Tools I 
Viewport to open the Crestron Viewport. 


NOTE: SIMPL Windows may open with an opening splash screen and may display 
the “What do you want to do?” dialog box. If so, close the dialog box and continue. 


4. Refer to diagram below. Prom the Viewport menu, select Setup I 
Communications settings (alternatively, depress Alt-t-D) to open the 
Port Settings dialog box. 


Accessing the Port Settings Dialog Box 


In Crestro 

n Viewp 

ort HIlIBlI 

File Edit 

Setup 

Diagnostics Functions File Transfer Remote 


'T Auto Baud Search 


'T Local Echo 

AIHL 

Display in Hex Mode 

Alt+H 

CR to CR/LF (Outgoing) 


Sound 


Destructive Backspace (Incoming) 

Character Mapping... 


Font.. 


Split Window 

Alt+W ► 

Setup Sequence Keys... 



1 Communications settings... 

1^ aihd 

Modem settings... 

Communication Presets... 

► 

Bestore Defaults 






1 




Port Settinc 

C0M1 384[ 



5. Refer to the dialog box shown on the next page and verify the 

communications settings. Make sure that parity is set to None, data bits 
to Eight, and XModem is selected. 


NOTE: If performing a firmware upgrade via Ethernet, select TCP/IP as the 
connection type and provide the IP address. 


28 • Integrated AM/FM/TV Tuner: ST-TUNE 


Operations Guide - DOC. 5833A 


















Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


Port Settings Dialog Box 



Port Settings 




pConnection Type- 


RS-232 O TCP/IP (Crestron Terminal Protocol) 


rPort- 


• Com 1 O Com 2 O Com 3 O Com A 
O Com 5 O Com 6 O Com 7 O Com 0 


pBaud Rate- 


0 115200 0 57600 •iSMOOi 0 19200 0 9600 
O riooo O 2«0 0 1200 0 600 0 300 


• Parity- 


• None 
O Even 
O Odd 


-Data Bits-j 


-Stop Bits- 

C Seven 


• One 

• Eight 


O Two 


0 XON/XOFF 


□ RTS/CTS 


Line Pacing for ASCII Uploads (in milliseconds): □ 

ModeforNetvvorkTransfers: O ASCII • XModem 


OK 


Cancel 



6. Refer to diagram below. From the Viewport menu, select Diagnostics I 
Report Network Devices (alternatively, depress F4). 


Accessing the Network Devices 


Crestron Viewport 




File Edit Setup 


Diagnostics 


Functions File Transfer Remote 




ANR 

Check Operating System Version 

F5 

Report Plug-in Control Cards 

F3 

Report Network Devices 

FA 

Report Program Information 

F7 

Get Available Mailbox Size 


Identify Transmitter ID... 

Alt+R 

Switch Processors (CNRACKX-DP) 



Port Settings: 

COM1 38400 N81 XON/XOFF 


7. In the Viewport return display, observe the firmware version of the 
ST-TUNE. 


Operations Guide - DOC. 5833A 


Integrated AM/FM/TV Tuner: ST-TUNE • 29 





























Intearated AM/FM/TV Tuner Crestron ST-TUNE 



CAUTION; If the ST-TUNE contains firmware version 2.17 or later, DO NOT 
continue this procedure or the unit will have to be returned to Crestron. Perform 
“Firmware Upgrade” that begins on page 11. 


Refer to diagram on the next page. From the Viewport menu, select 
Setup I Communications settings (alternatively, depress Alt+D) to 
open the Port Settings dialog box. 


Accessing the Port Settings Dialog Box 



30 • Integrated AM/FM/TV Tuner: ST-TUNE 


Operations Guide - DOC. 5833A 






























Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


10. Enter the following key sequence to (as previously defined for the 
product) ESC, X, R, ID, ENTER. On the front panel of the unit, the 
PRE, TUNE, SRCH plus either the AM, EM, WX, or TV LEDs will be 
illuminated. If the return ID command is executed from the Viewport, 
the display will show “BOOT”. 

11. As shown below, select File Transfer I General File Transfer I 
ASCII Upload from the Viewport menu. 

Select ASCII Upload 


|n Crestron Viewport 




File Edit Setup Diagnostics Functions 




ASCII Download... 
XModem Upload... 
XModem Download... 
XModemI K Upload... 
XModemI K Download.. 


File Transfer 

Send Program... 

Alt+P 

SendTouchpanel... 

Alt+T 

Send Web Pages... 


Send File to Mailbox... 


Get File from Mailbox... 


Load NVFIAM from file... 


Save NVFIAM to file... 


Update Control System... 


Update Operating System... 

Alt+0 

Update Monitor ROM... 


Update Touchpanel Firmware... 


Load Network Device... 


Update Plug-In Card... 


General File Transfer 

> 

Send SIMPL+ Program to the CEN-OEM... 



12. As shown below, browse to the firmware directory, select the 
downloaded loader (HEX) file and click Open. The transfer will 
complete in approximately 3-1/2 minutes. 


Select Loader (HEX) File 



13. Select Diagnostics I Report Network Devices in the Viewport 

(alternatively, depress F4) and observe Viewport return display show 


“BOOT”. 


NOTE: When the external power pack is disconnected from the ST-TUNE, 
operating power will automatically switch to Cresnet power supplied via the NET 
connector(s). To remove power from the unit, make sure both external power pack 
and NET connector(s) are removed. 



Operations Guide - DOC. 5833A Integrated AM/FM/TV Tuner: ST-TUNE • 31 





























Integrated AM/FM/TV Tuner 


Crestron ST-TUNE 


14. Remove operating power from the ST-TUNE, wait several seconds and 
reconnect power. 

15. Allow at least 30 seconds after power has been reconnected then select 
Diagnostics I Report Network Devices in the Viewport (alternatively, 
depress F4). Observe Viewport return display show “ST-TUNE 
NEEDS EIRMWARE [1.1]” 

16. Refer to diagram below. Erom the Viewport menu, select Setup I 
Communications settings (alternatively, depress Alt+D) to open the 
Port Settings dialog box. 



17. Refer to the diagram below. Select XModem as the “Mode for 
Network Transfers”. 


Port Settings Dialog Box for Firmware Upload 



32 • Integrated AM/FM/TV Tuner: ST-TUNE 


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Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


18. As shown below, select File Transfer I Load Network Device from 
the Viewport menu. 

Select Load Network Device 



n Crestron Viewport 


File Edit Setup Diagnostics Functions 


File Transfer 


Remote 


n5rn 


Send Program... 

SendTouchpanel... 

Send Web Pages... 

Alt+P 

Alt+T 

Send File to Mailbox... 

Get File from Mailbox... 


Load NVRAM from file... 

Save NVRAM to file... 


Update Control System... 

Update Operating System... 

Alt+0 

Update Monitor ROM... 


Update Touchpanel Firmware... 


Load Nettwork Device... 


Update Plug-In Card... 


General File Transfer 

► 


Port Settings: 

COM1 38400 N81 XON/XOFF 


Send SIMPL+ Program to the CEN-OEM.. 


19. Refer to the diagram below. Select the NET ID of the ST-TUNE and 
then click OK. 

“Select Network ID ” Dialog Box 


Select Network ID Q 



20. As shown below, browse to the firmware directory, select the 

downloaded firmware (UPG) file and click Open. The transfer will 
complete automatically. 


Select Firmware (UPG) File 



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Integrated AM/FM/TV Tuner: ST-TUNE • 33 






























Integrated AM/FM/TV Tuner 


Crestron ST-TUNE 


NOTE: When the external power pack is disconnected from the ST-TUNE, 
operating power will automatically switch to Cresnet power supplied via the NET 
connector(s). To remove power from the unit, make sure both external power pack 
and NET connector(s) are removed. 


21. Remove operating power from the ST-TUNE, wait several seconds and 
reconnect power. 

22. Close the Viewport, exit SIMPL Windows or VT Pro-e, and disconnect 
the programming cable from the PC and the control system. 


34 • Integrated AM/FM/TV Tuner: ST-TUNE 


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Crestron ST-TUNE 


Integrated AM/FM/TV Tuner 


Return and Warranty Policies 

Merchandise Returns / Repair Service 

1. No merchandise may be returned for credit, exchange, or service 
without prior authorization from CRESTRON. To obtain warranty 
service for CRESTRON products, contact the factory and request an 
RMA (Return Merchandise Authorization) number. Enclose a note 
specifying the nature of the problem, name and phone number of 
contact person, RMA number, and return address. 

2. Products may be returned for credit, exchange, or service with a 
CRESTRON Return Merchandise Authorization (RMA) number. 
Authorized returns must be shipped freight prepaid to CRESTRON, 
Cresskill, N.J., or its authorized subsidiaries, with RMA number clearly 
marked on the outside of all cartons. Shipments arriving freight collect 
or without an RMA number shall be subject to refusal. CRESTRON 
reserves the right in its sole and absolute discretion to charge a 15% 
restocking fee, plus shipping costs, on any products returned with an 
RMA. 

3. Return freight charges following repair of items under warranty shall 
be paid by CRESTRON, shipping by standard ground carrier. In the 
event repairs are found to be non-warranty, return freight costs shall be 
paid by the purchaser. 

CRESTRON Limited Warranty 

CRESTRON ELECTRONICS, Inc. warrants its Cresnet products, denoted by a 
"CN" prefix model number, to be free from manufacturing defects in materials and 
workmanship for a period of three (3) years from the date of shipment to purchaser. 
Disk drives and any other moving or rotating mechanical parts are covered for a 
period of one (1) year. CRESTRON warrants all its other products for a period of 
one year from the defects mentioned above, excluding touchscreen display 
components which are covered for 90 days. Incandescent lamps are completely 
excluded from Crestron's Limited Warranty. CRESTRON shall, at its option, repair 
or replace any product found defective without charge for parts or labor. Repaired or 
replaced equipment and parts supplied under this warranty shall be covered only by 
the unexpired portion of the warranty. 

CRESTRON shall not be liable to honor warranty terms if the product has been used 
in any application other than that for which it was intended, or if it has been 
subjected to misuse, accidental damage, modification, or improper installation 
procedures. Eurthermore, this warranty does not cover any product that has had the 
serial number altered, defaced, or removed. 

This warranty shall be the sole and exclusive remedy to the purchaser. In no event 
shall CRESTRON be liable for incidental or consequential damages of any kind 
(property or economic damages inclusive) arising from the sale or use of this 
equipment. CRESTRON makes no other warranties nor authorizes any other party to 
offer any warranty, expressed or implied, including warranties of merchantability for 
this product. This warranty statement supersedes all previous warranties. 

Trademark Information 

All brand names, product names, and trademarks are the sole property of their respective 
owners. Windows is a registered trademark of Microsoft Corporation. Windows 95/98/Me and 
Windows NT/2000 are trademarks of Microsoft Corporation. 


Operations Guide - DOC. 5833A 


Integrated AM/FM/TV Tuner: ST-TUNE • 35 






Crestron Electronics, Inc. 

15 Volvo Drive Rockleigh, NJ 07647 
Tel: 888.CRESTRON 
Fax: 201.767.7576 
www.crestron.com 


Operations Guide - DOC. 5833A 

06.01 

Specifications subject to 
change without notice.