Circular Transformation of Industries The Art of Scaling Circular Supply Chains 2025
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Industry proof point 3:
HP – extending product life and getting
past transport and certification challenges
HP’s Renew service offers high-quality, affordable
refurbished hardware and circular services for
business-to-business (B2B) customers. It maximizes
technology return on investment (ROI) through
flexible cost and fleet management, improving IT and employee experiences without sacrificing quality
or performance. Each HP-certified refurbished
product undergoes rigorous refurbishment with HP-
approved parts and meets the company’s quality
standards, backed by lifetime extension support.
HP prioritization FIGURE 15
Core
strategy
Geography
– Start in France and India: most
demanding regulations pushing
circularity, and public procurement
contracts asking for equipment with
reused or recycled content
– Ongoing scaling in HP key markets:
US, UK, India and European nations
such as France, SpainCustomers
– B2B focus: conscious of the value
of service models
– Prioritization based on region x
product: converting the same
customers as for linear businessesProduct
– Laptops: HP’s largest segment
representing almost 50% of revenue,
and printersCircular value proposition
– Service model with refurbishment
every 3-4 years to extent lifespan
to 7 years and data analysis
to support more effective useIndustry Information technology
Employees 58,000
Case maturity Ongoing scaling
Circular Transformation of Industries 30
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