Global Lighthouse Network 2026
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Haier’s employee journey is designed for a digitally native workforce FIGURE 11
Note: MTTR = mean time to repair.
Source: Global Lighthouse Network.gnidraobnO 3
noitneteR 41
Attraction
gnihctaM 2
Joint-developmentAI-power ed key talent identification
and car eer development platform
To addr ess a 12% key r ole vacancy rate and inefficient car eer
planning, the AI-driven platform uses a two-dimensional
competency model and 12 talent metrics to cr eate dynamic
profiles. It matches employees to r oles and lear ning r esour ces
based on car eer goals, optimizing a 3-tier succession pipeline,
ensuring alignment of talent with organizational needs.-6p.p.
Key r ole
vacancies
-40%
Promotion
cycle durationdesab dnemmoceR
on your skills
Quality inspector
Team leaderOpen roles
Welder
In-house developmentGenAI maintenance & repair assistant
A GenAI assistant integrates a multi-dimensional knowledge graph
using extensive data fr om IoT signals, equipment manuals and
maintenance r ecords. Large language models (LLMs) diagnose
faults, generate r epair plans and r ecommend personalized
training. Real-time guidance and structur ed lear ning accelerate
upskilling for transitions fr om operator to engineer r oles.-50%
MTTR
+16p.p.
Proportion of
high-skilled
talent
My prog ress
6 certifica tions
10 skills
Next level
Master welder
Joint-developmentProactive-service employee
stability pr ediction & impr ovement
A unified platform integrates HR and satisfaction data to track
14 employee need indicators (e.g. pay , career gr owth) thr ough
dynamic pr ofiling. Using gradient boosting decision tr ee
(GBDT) algorithms, it pr edicts attrition risks and r ecommends
tailor ed interventions such as training, r ole adjustments,
or compensation changes.+28%
Average FTE
tenur e
+43%
GenZ
satisfaction
rateAPPL Y
Global Lighthouse Network: Rewiring Operations for Resilience and Impact at Scale
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