Contributors World Economic Forum Ximena Játiva Insight Lead, Education, Skills and Learning Till Leopold Head, Work, Wages and Job Creation Shuvasish Sharma Insights Specialist, Work, Wages and Job Creation The authors are extremely grateful to colleagues at the World Economic Forum and Capgemini who have provided invaluable insights and support over the course of this project. At the World Economic Forum: Neil Allison, Alison Eaglesham, Genesis Elhussein, Sam Grayling, Aarushi Singhania and Steffica Warwick. At Capgemini: Mark Howarth, Alex Marandon, Catherine Paquet and Helena Vilcans.Capgemini Stéphanie Bertrand Director, Workforce and Organization Claudia Crummenerl Global Head, Advisory for Strategic Partnerships Dawn Dalton Consultant, Workforce and Organization, Capgemini Invent Robin Hartmann Consultant, frog Amy Kowalska Senior Manager, Workforce and Organization Antoine Schenesse Consultant, Workforce and Organization Neil Shastri Senior Director, Workforce and Organization Johann Zillmann Vice-President, Enterprise TransformationAcknowledgements The authors would like to thank the following individuals for their insights and contributions to the report’s case studies: Olufemi Adeluyi Assistant Director, National Information Technology Development Agency (NITDA) Catherine Beauvois Project Director, Skills 4.0, JOP and Behavioral Science Development, France Travail Ligia Chinchilla Executive Director, Mesa Capital Humano Anders Danell Head, AI Center Department, Arbetsförmedlingen Jo-Dann N. Darong Director III, Competitiveness and Innovation Group, Department of Trade and Industry, The PhilippinesEghosa Ero National Talent Export Programme (NATEP) Soon-Joo Gog Chief Skills Officer, SkillsFuture Karolina Jedrzejewska Product Manager, Applied AI, Arbetsförmedlingen Hélène Rohaut-Marchal Data & AI Programme Manager, France Travail Production Louis Chaplin Editor, Studio Miko Laurence Denmark Creative Director, Studio Miko Will Liley Editor, Studio Miko Cat Slaymaker Designer, Studio Miko Oliver Turner Designer, Studio Miko Matching Talent to the Jobs of Tomorrow: A Guidebook for Public Employment Services 35

Matching Talent to the Jobs of Tomorrow A Guidebook for Public Employment Services 2025