New Economy Skills Unlocking the Human Advantage 2025
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Human-centric skills – often referred to as “21st
century”, “durable” or “soft” skills – are uniquely
human capabilities that promote adaptability,
innovation and meaningful interaction in dynamic
and often uncertain environments. They encompass
creative and problem-solving skills such as
critical, analytical and systems thinking, as well as
mathematical reasoning, to help address complex
challenges and generate new ideas. Also included
are motivation and self-awareness resilience,
flexibility and agility, essential emotional intelligence
skills that enable individuals to manage oneself,
navigate interpersonal relationships and sustain
their well-being. Equally important are capacities for
lifelong learning and growth, reflected in skills such as curiosity and lifelong learning, mentoring and
coaching, and dependability and attention to detail,
which enable adaptability and helping others to
develop. Finally, collaboration and communication,
grounded in empathy and active listening,
leadership social influence and speaking, writing
and languages, are critical for teamwork, inclusion
and leading with impact.
While this paper focuses on these higher-order
skills, foundational skills such as literacy, numeracy
and digital fluency remain the building blocks for
communication, learning and acquisition of more
complex competencies. 1.1 What are human-centric skills?Evolving landscape of
human-centric skills
Demand for creativity, resilience and
collaboration is rising, but inconsistent
training and assessment leave global
skill gaps unresolved.
Human-centric skills defined FIGURE 1
Creativity and problem solvingEmotional intelligenceCreative thinking, analytical
thinking, systems thinking,
mathematics and statistical
thinking
Curiosity and lifelong
learning, teaching, mentoring
and coaching, dependability
and attention to detailEmpathy and active
listening, leadership, and
social influence, speaking,
writing and languagesMotivation and self-
awareness, resilience,
flexibility and agility
Human-centric
skills
Collaboration and communication
Learning and growth
New Economy Skills: Unlocking the Human Advantage
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