The Intervention Journey A Roadmap to Effective Digital Safety Measures 2025

Images: Getty Images Disclaimer This document is published by the World Economic Forum as a contribution to a project, insight area or interaction. The findings, interpretations and conclusions expressed herein are a result of a collaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum, nor the entirety of its Members, Partners or other stakeholders. © 2025 World Economic Forum. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying and recording, or by any information storage and retrieval system.Contents Foreword 3 Executive summary 4 Introduction 5 1 Mapping the intervention journey 6 1.1 Identification 7 1.2 Design 9 1.3 Implementation 10 1.4 Feedback, measurement and transparency 11 1.5 Partnerships 12 2 Intervention case studies 13 2.1 Enhancing gaming safety: a toolkit for parents and guardians 14 2.2 Safeguarding young gamers: a tailored gaming solution 16 2.3 Cultivating trust in the digital age: a holistic approach to artificial intelligence and literacy 18 2.4 Online safety for teens: protections and supervision features 20 2.5 Addressing CSEA risks: a chatbot for deterrence and support 22 2.6 Global signal exchange: combating online scams and fraud 24 2.7 Cross-platform action: collaboration against online CSEA 26 3 Intervention categories 28 3.1 Technical interventions 29 3.2 Educational interventions 30 3.3 Policy-related interventions 31 3.4 Behavioural interventions 33 4 The SME challenge 34 4.1 The challenges 35 4.2 Solutions and considerations 36 5 Recommendations 37 5.1 Adopt a proactive and transparent approach 38 5.2 One size does not fit all 38 5.3 Ensure inclusivity in digital safety interventions 39 5.4 Implement effective reporting and response mechanisms 39 5.5 User education and digital literacy 40 5.6 Prepare for emerging threats 40 5.7 Strengthen partnerships and multistakeholder collaboration 40 Conclusion 41 Contributors 42 Endnotes 44 The Intervention Journey: A Roadmap to Effective Digital Safety Measures 2