The Intervention Journey A Roadmap to Effective Digital Safety Measures 2025

Identifying the various types of digital safety interventions is essential for creating a holistic response to diverse online harms. Understanding these categories allows stakeholders to tailor solutions that address the specific risks and needs of different user groups, whether through technological tools, awareness campaigns, regulatory measures or behavioural change initiatives. The four categories of interventions are technical, educational, policy- related and behavioural – however, as demonstrated in previous case studies, many interventions do not neatly fit into a single category but instead combine elements from multiple types. This overlap highlights the interconnected and multifaceted nature of interventions needed to tackle varied and dynamic harms. This section of the report provides more details on each intervention category, along with examples that illustrate interventions within those categories. Many examples encompass aspects from multiple intervention types but have been classified based on their primary feature. It is important to note that these examples are not intended to be an exhaustive list. Interventions categories BOX 6 Technical: Uses technologies, engineering solutions or technical approaches for measurable and tangible changes Educational: Disseminates knowledge and enhances skills through structured learning programmes or other informational resourcesBehavioural: Centres on understanding, modifying and/or rewarding behaviour through diverse strategies Policy-related: Focuses on developing, modifying or enforcing policies and regulations 3.1 Technical interventions Interventions in the technical category refer to specific technological solutions or tools designed to address and mitigate one of the various forms of online harm. This process includes detecting and assessing online harms. Technical interventions provide broad applicability across different types of harms, making them versatile tools. However, a significant challenge lies in effectively grouping harm types and determining when and how a single intervention can address multiple threats. Interventions in the technical category refer to specific technological solutions or tools designed to address and mitigate one of the various forms of online harm. The Intervention Journey: A Roadmap to Effective Digital Safety Measures 29