CASE STUDY 10 Telia Cygate and Accenture join forces to drive for sovereign AI platform services Telia Cygate has launched a sovereign AI platform initiative in Sweden in partnership with Accenture, combining Telia’s secure national data centre footprint and network assets with Accenture’s AI development and integration capabilities. The collaboration provides Swedish public- and private-sector organizations with a controlled environment for compliant, in-country AI development and deployment. The platform is designed to help enterprises move from pilot use cases to production-grade AI systems while maintaining full data sovereignty and operational security.48 CASE STUDY 11 e& provides agentic AI platform for autonomous enterprise workflows The agentic AI platform enables enterprises to move beyond static AI models to goal-driven, autonomous AI agents that can plan, act and adapt across complex business processes. The platform orchestrates multiple agents – decision, tool-using and human-in-the-loop – to execute end-to-end workflows spanning customer relationship management (CRM), enterprise resource planning (ERP), data systems and communication channels. Built with enterprise-grade governance, observability and security, the platform supports use cases, including intelligent operations automation, proactive customer engagement, revenue assurance and IT service optimization. By combining agent reasoning with enterprise integrations and policy controls, the solution delivers measurable productivity gains while retaining enterprise oversight and trust.Sovereign AI use cases Where telcos manage to develop infrastructure and platform or model services, sovereign AI use cases can be among the highest-impact initiatives. Execution is strongest when aligned with the readiness of the sovereign stack (in-country infrastructure/platform/governance) and when designed for country-specific or federated regulatory frameworks. Potential use cases abound in defence/ “red” networks and public safety networks (like Tetra BOS, the secure, nationwide digital radio network in Germany), which are sensitive to universal information sharing. The Strategic Role of Telecom Providers across the AI Value Chain 18

The Strategic Role of Telecom Providers Across the AI Value Chain 2026