Document text
A
^
woodgrain millwork
Atrium Patio Door
Field Service Manual
December 2005
Table of contents
Service Agreement
Release Agreement
Inspection form
Warranty
Replacing swing panel
Replacing sliding panel
Adjusting standard hinges
Adjusting adjustable hinges
Replacing a profrench astragal
Replacing a design french astragal
Replacing a center swing astragal
Replacing a sweep
Replacing glass
Replacing ACL bars
Replacing a sill cover
Replace weatherstrip channel at slider
Replacing a keyed cylinder on a swing door
Replacing a keyed cylinder on a sliding door
Replace handleset on a swing door
Replace handleset on a sliding door
Replace interlock weatherstripping
Replacing a multipoint lock- Swing
Adjusting multipoint lock- Sidelite
Adjusting rollers
Adjust Sliding lock
Caution: Panels, glass, etc can be quite heavy. Always lift appropriately. Follow
manufacturers instructions for safe use of hand and power tools.
Pg 2
Pg 5
Pg 6
Pg 8
Pg 12
Pg 13
Pg 14
Pg 15
Pg 16
Pg 17
Pg 18
Pg 19
Pg 20
Pg 21
Pg 22
Pg 23
Pg 24
Pg 25
Pg 26
Pg 27
Pg 28
Pg 29
Pg 30
Pg 31
Pg 32
Woodgrain Millwork Field SVC Manual 12/05
A
woodorain millwork
THIS SERVICES AGREEMENT (this "Agreement is
made and entered into by and between
WOODGRAIN MILLWORK, INC., an Oregon
corporation ("Woodgrain"), and the repair and service
technician identified below ("Contractor"). The
purpose of this Agreement is to provide the terms and
conditions under which Contractor will provide repair
services on Woodgqgrain's installed windows and doors.
T. CONTRACT DOCUMENTS. The Contract
Documents consist of this Agreement (General Terms
and Condilions), one or more Work Orders which may
be issued from time to time to Contractor by
Woodgrain, Exhibit "A" (Schedule for Labor Rates)
attached hereto, and any other documents referred to
in this Agreement, and in any modifications and
change orders issued after execution of this
Agreement. The Contract Documents represent the
entire and integrated agreement between the parties
and supersede prior negotiations, representations or
agreements, whether written or oral. If anything in the
other Contract Documents !s inconsistent with this
Agreement, the specific provisions of this Agreement
shall govern and control.
2, SCOPE OF WORK. Contractor shall provide
the repair services described in the Contract
Documents. Contractor will perform such services
for the hourly rate(s) for travel, and on-site labor, and
will receive a mileage rate, all as set forth on Exhibit
“A” hereto. Any additional charges not specifically set
forth on Exhibit "A", for boarding, materials, and other
items, must be pre-approved in writing by an
authorized Woodgrain representative. Under no
circumstances will Woodgrain pay for meals for
Contractor and/or its employees (if any).
J. SERVICES.
3.1 Woodgrain shall, at its sole cost and expense,
provide Contractor with replacement parts for
windows and/or doors at such time as Woodgrain
issues a Work Order to Contractor. Prior to the
performance of any repair services on-sile at a
customer's location, Contractor shall check the
accuracy and condition of the replacement parts
received from Woodgrain. Contractor shall not
schedule an on-site service with the customer without
first inspecting the replacement parts. Contractor
agrees that it will not be paid for the cost of any
unsuccessful on-site service trips resulting from
Contractor's failure to pre-inspect the replacement
parts.
3.2 Contractor agrees to schedule an on-site
service visit with the customer within 24 hours
following inspection of the replacement parts. Any
cosis incurred by Woodgrain resulting from
Contractors failure to contact the customer within
such 24-hour period will be borne solely by
Contractor.
Boisc-166066.1 0010897-00001
Woodgrain Millwork Field SVC Manual 12/05
WOODGRAIN MILLWORK, INC.
SERVICES AGREEMENT / GENERAL TERMS AND CONDITIONS
3.3 Upon completion of the services, Contractor
shall use its best efforts to obtain a release and
acceptance agreement from the customer in form
provided by Woodgrain.
3.4 Contractor shall provide Woodgrain with a
weekly update as to the status of all open service
claims that have been assigned to Contractor through
Work Orders issued by Woodgrain.
4, PAYMENT. Contractor shall provide
Woodgrain with an itemized invoice for the services
within one week of completion of the services.
Contractor shall not be entitled to any progress
payments. Payment will be due upon completion of
the services and salisfaction of all of Contractors
obligations under the Contract Documents, including
correction of any defective or nonconforming repair
services. Payment shall be due within 30 days of
receipt of Cantractor's itemized invoice for completed
services.
5. STANDARDS. Contractor agrees to perform all
repair services to Woodgrain's reasonable standards;
to furnish at all times an adequate supply of
equipment to perform the services; to perform the
services in the best way and most expeditious and
economical manner consistent with the interests of
Woodgrain. Contractor represents and warrants to
Woodgrain that it has sufficient technical expertise to
perform the repair services required under the
Contract Documents.
6. GOVERNMENTAL APPROVALS. Contractor
has obtained ar will obtain, at Contractors sole cost
and expense, all necessary permits and approvals
from all appropriate governmental agencies or
authorities for the performance of the services.
Contractor shall perform the services in such a
manner that no law, ordinance, rule or regulation of
any governmental agency will be violated.
7. INSURANCE. Contractor shall maintain the
following insurance coverages during the term of the
Contract Documents and shall name Woodgrain as
an additional insured: General Liability insurance,
with a limit of liability of not less than 31 million per
occurrence; Auto Liability insurance with combined
single limit of not less than $1 million; and Workers’
Compensation Insurance with statutory limits for
work-related accidents and a minimum of $500,000
Employers Liability coverage. All insurance provided
by Contractor shall be primary and noncontributory as
lo insurance of the additional insureds. Coverage
shall be on an occurrence basis, with the products
and completed operations coverage to be maintained
for no less than three years after substantial
completion. No less frequently than annually or with
such greater frequency as Woodgrain may
reasonably request or as may be dictated by
circumstances, including upon any change in any
required insurance carried by Contractor, Contractor
will furnish Woodgrain with certificates of insurance
showing such coverages and naming Woodgrain as
an additional insured and evidence of payment of all
required premiums. X Each certificate must have a
minimum 30-day written cancellation notice clause in
favor of Woodgrain and be in form reasonably
acceptable to to Woodgrain.
B. INDEMNITY. Contractor wil on demand
indemnify and hold harmless Woodgrain and its
affiliates and representatives from all "losses" (as
defined below) that any of them may incur arising out
of the services provided by Contractor under the
Contract Documents, or Contractor's failure to comply
with any provisions of the Contract Documents. For
this purposes, "losses" shall mean any damages,
losses, deficiencies, actions, suits, fines, penalties,
proceedings, judgments, costs or expenses, including
reasonable attorneys’ fees. Contractor's indemnity
obligations shall survive termination of this
Agreement.
9. CHANGE ORDERS. Changes in the services
required under any Work order are within the general
scope of this Agreement and may be accomplished
by Change Order without invalidating this Agreement.
A Change Order is a written agreement issued after
execution of this Agreement and the issuance of a
Work Order by Woodgrain, and signed by Woodgrain
and Contractor, stating their agreement upon a
change and adjustment in the Work Order and/or in
ihe rates set forth in Exhibit "A".
10. RESTRICTION ON TRANSFER. This
Agreement and the other Contract Documents are
personal to Contractor. Contractor shall not sub-
contract, delegate, assign or otherwise transfer any
interest in or obligations under this Agreement without
the prior written consent of Woodgrain, which may be
withheld in Woodgrain's sole discretion.
11. RELATIONSHIP OF PARTIES. Woodgrain
and Contractor agree that Contractor is an
independent contractor, and under no circumstance
shall the Contract Documents or the relationship
between the parties be construed as creating a joint
venture, partnership, agency or an employer-
employee relationship.
12. TERM. This Agreement will commence on the
dale hereof. The arrangements contemplated by the
Contract Documents shall be terminable by mutual
agreement of the parties and may be terminated
unilaterally by either of the parties, with or without
cause, and for any reason or no reason, by 30 days'
advance written notice of terminalion to the other.
Any such termination shall be effective on the date 30
days after the effective date of such notice under
Section 13 or any later effective dale specified in such
notice. Upon termination, Contractor shall be entitled
Boise-166066.1 0010807-00001
Woodgrain Millwork Field SVC Manual 12/05
to payment for ail completed services prior to the
effective date of termination.
13. NOTICES. Notices under this Agreement shall
be in writing, effective when delivered, or if mailed,
affective on the third day after mailed postage prepaid
to the address for the party stated in this Agreement,
or to such other address as either party may specify
by notice to the other.
14. ATTORNEYS’ FEES. In the event suit or
action is instituted to interpret or enforce the terms of
the Contract Documents, the prevailing party shall be
entitled to recover from the other party such sum as
the court may adjudge reasonable as attorneys' fees
at trial, upon appeal and on any petition for review, in
addition to all such sums provided by law.
15. CONFIDENTIALITY. Contractor agrees not to
disclose any information regarding past claims or
known product problems affecting Woodgrain or its
business to any customer. The confidentialily
obligations of this Section 15 shall survive termination
of this Agreement.
16, APPLICABLE LAW. This Agreement shall be
governed and controlled by the laws of the State of
Idaho, without regard to its conflicts of laws principles.
17. EXECUTION. This Agreement and the other
Contract Documents may be executed in one or more
counterparts, each of which shall be deemed an
original and all of which together shall constitute one
and the same instrument. Any counterpart may be
delivered by facsimile transmission.
WOODGRAIN MILLWORK, INC,
By:
Title:
Address for Notice:
Print or Type Name of Contractor
Signature
Title (if applicable)
Address for Notice:
EXHIBIT "A"
SCHEDULE FOR LABOR RATES
1. Labor Rates:
The hourly labor rate(s) charged by Contractor to Woodgrain shall be as follows:
Hourly travel rate: $
Hourly on-site rate (technician) $
Hourly on-site rate (technician's helper): $
2. Mileage Rate: 3 per mile
3. Additional Charges / Provisions:
Contact Information;
Billing Address:
City: State Zip
Shipping Address:
Cit; — | State— Zip
Business Phone ( ) Mobile Phone { )
Woodgrain Millwork Field SVC Manual 12/05
A
woodgrain millwork
RELEASE AGREEMENT
This Release Agreement ("Agreement") is entered into between
(“Complainants”) and Woodgrain Millwork Ine., (“Woodgrain Millwork”) on the date specified below.
RECITALS
WHEREAS, Complainant's have a complaint against Woodgrain Millwork of 1001 Ed Rutherford Rd,
Greenville, Texas 75401. concerning Patio Doors purchased by the Complainants.
WHEREAS. Complainants were seeking repairs of alleged warranty defects in the Patio Doors
purchased by the Complainants’.
WHEREAS, in order to avoid the expense. inconvenience, uncertainty and distraction of litigation,
Complainants have agreed to accept the completed field repairs and further have agreed to withdraw their complaint in
order to resolve all claims between the parties that were or that could have been raised, and to release fully, finally and
completely all such claims:
NOW. THEREFORE, for and in consideration of the mutual covenants, releases and conditions
contained herein. the receipt and sufficiency of which hereby is acknowledged. Complainants and Woodgrain Millwork
hereby agree as follows:
|. Complainants completely RELEASE, ACQUIT AND FOREVER DISCHARGE Woodgrain Millwork, and its divisions, subsidiaries, parent
corporations, in interest and assigns ("Released Parties") from any and all claims, demands, obligations, actions, causes of action, rights, damages or
expenses of any nalure whatsoever, which are the subject of the above-referenced matter, including without limitation, all known claims for property
damage, manufacturing defects, replacement costs, warranty claims, or other expenses of any kind relating to any product manufactured or supplied by
the Released Parties.
2. Upon execution of this agreement, Complainants agree that the issues conceming patio doors purchased by Complainants’ are withdrawn and this
matter has been settled.
3. Complainants understand and agree that the completed field service work is the sole consideration for this Agreement, that the consideration stated
herein ts contractual and not mere recital, and that all agreements and understandings of the parties are embodied and expressed in the Release, and thai
no representation of any kind was made to Complainants with respect to this settlement by Woodgrain Millwork, Woodgrain Millwork's counsel. or
anyone acting on behalf of Woodgrain Millwork further acknowledge that they are executing this Agreement of their own free will and with complete
understanding of the legal consequences of same.
4. This Agreement shall be construed and interpreted in accordance with the laws of the State of Texas.
5. Complainants acknowledge that this Agreement constitutes the entire agreement between Complainants and the Released Parties and shall be binding
upon and inure to the benefit of the executors, administrators, personal representatives, heirs, successors and assigns of each. Complainants further
acknowledge that this Agreement may not be altered or amended without written consent from all parties.
ú. lt is understood and agreed that this Agreement may be executed in a number of identical counterparts, each of which shall be deemed original for all
purposes.
WE HAVE READ THIS SETTLEMENT AGREEMENT CAREFULLY AND FULLY UNDERSTAND ALL
TERMS SET FORTH THEREIN AND AGREE TO ABIDE BY SAME.
SIGNED this day of 20 —
Complainants' Signature
Woodgrain Millwork Field SVC Manual 12/05 5
3700 Enterprise Drive
^ Greenville, Texas 7540]
Phone: (800) 935-2000
—— L Fax (20463720724
woodgrain millwork cce tiles
Atrium Patio Door Field Inspection Form
In Store Inspections use Pg. 1 All Field Inspections Use Pgs.1& 2
Date: By:
Store 5
Purchase: Installation: Contact:
Units Involved: Prep Code: PO&
Code Night:
PRODUCT - CHECK APPROPRIATE BOXES SPECIFICATIONS
02 PNL CS 22 PNL JH 73 PNL ES. O Other E Unit Height: D6'8" D
Handing: — — 611” 0o80"
C2PNL D4PNL C Other Specify Sueco O1-Lt DACL OWD Grille GFlat Int O
CLASSIC Handing: Cont int
| ing: O Lo E Plus
-—
i : OColor
PRO SLIDER OFXD OCLAD Other Specify: Exterior OWH OST OET OGR OBZ
Handing: Color OUNFINISHED
TRANSOM ORECT OHALF ROUND GELLIPTICAL ac: O Colonial O Prairie Ci Plaza
MCLAD O Factory Mulled J Field Mulled Number of lites | |
GENERAL PROBLEMS: OSEAL FAILURE OWARPING DHARDWARE GLEAKS
-INSTALLATION
DESCRIPTION OF PROBLEM:
Draw Diagram of customers unit showing reported problem
Woodgrain Millwork Field SVC Manual 12/05 6
Atrium Patio Door Field Inspection Form
Page 2
Customer Name:
Y N Door Operation
Jats sill straight?
«ls unit plumb? Cheek all jambs and mull posts
Is unit square?
—Jl als lock margin constant 1/8?
[ . Is hinge margin constant 1/8?
—L Are jambs/header jamb bowed? CO IN? CJ OUT?
< JLZIf ves, were shims or long screws used to correct the bow?
—f Is measurement from sill to head jamb the same at
hinge and lock location? If no. give exact
measurement at:
LOCK HINGE
7 3C 3Is head and sill the same length? If no, give exact
measurement at:
HEAD SILL
"| Is hinge stile at fixed panel plumb?
i Where does operating door hit or bind?
Clock jamb Clhead jamb Ohitting at lock Clpanel
Khinge bind Cthreshold Olwicking pads Llastragal
Ciweather-strip
4 Does slider lock rail have an even vertical reveal with door
jamb?
—J( Does slider lock easily?
i Does the slider panel move when locked?
Ticket Number
Y N Warp
OO Was 60" straight edge or taught string used to determine
arp? If no. What was used:
CC Does panel bow at OTOP? BOTTOM?
Olis unit plumb? Check all jambs and mull posts
CC Are the face of hinges flush w/surface of stile edges?
(CC Are the fixed and operating panels flush at hinge stiles?
Operating Panel width:
TOP MDL BTM
[LOC Is exterior (Unfinished) properly painted?
OO ls exterior (Unfinished) properly stained?
C JC JIs ext. (Unfinished) sealed w/polurethane?
(2C Is interior properly painted?
C OC Is interior stained?
[ J( JIs interior stain covered w/polurethane?
Ois exterior paint/stain lapped onto glass?
(JC Is interior paint/stain lapped onto glass?
L JL JAre TOP and sides of panels painted/stained?
[JL Ts ext. perimeter of glass cap beaded?
Grilles/ACL
OC are egrilles‘ACL correct width? OToo narrow? OWrg Sz.?
are grilles/ACL correct height? OToo shot? O)Wrg Sz.?
LOCIDo ACL bars line up with internal mill bars?
DODo ACL bars line up with other panels in unit?
I .. Were shims placed behind hinges and every location where long |LOCDAre ACL bars level?
screws were placed thru the frame into the wall studs?
Seal Failure
—~i_JOn units where panels were hinged off of the jambs that butt azai OOs moisture between the insulated glass?
the wall, were 2-1/2" screws used at | screw location of each hinge?
— _ JDoes water show in the interior, at the bottom of the glass?
— I Are wicking pads installed on swing units?
[Lis moisture on interior glass surface?
Hardware
C Is lever hard to move?
LOC Does lever return to position?
. 4 ]Does air/water come in below the sill because there is no sealant? |DOCODoes multipoint mechanism move?
— Does air come in at sliding door interlock?
< .ls swing/sliding (APS) door sweep intact?
—.. Are jamb weather-strips in place?
E ils sliding panel adjusted up?
ls sliding door sill interlock neoprene block in place?
w JIs sliding door sill interlock wicking pad in place (Unfinished)?
Parts required to solve situation (Quantity and Specifics)
Name of Representative:
| JC Does lock engage head and sill?
Does slider lock engage jamb strike?
COC Do latch bolts bind with strikes. if so where:
CJC) Was handleset installed so tight that it effects locks
operation?
Woodgrain Millwork Field SVC Manual 12/05
IN
| _
woodgrain millwork
ATRIUM PATIO DOOR WARRANTY
The Limited Warranty protection provided here under shall extend only to the first retail
purchaser and/or original homeowner.
LIMITED WARRANT Y
Woodgrain Millwork, warrants, subject to the conditions and restrictions stated below,
that its products and components thereof shall be free from defects in materials and
workmanship at the time of shipment from our mill in Greenville, Texas for a period of
one (1) year from date of purchase, provided the Atrium Door unit was strictly
maintained, stored, finished and installed in accordance with Woodgrain Millwork's
written instructions that accompany each product.
INSULATED GLASS - 20 YEARS
Woodgrain Millwork warrants the insulated glass in our patio doors shall be free from
manufacturing defects for a period of 20 YEARS from the date of manufacture. Our
insulated glass is warranted not to develop, under normal conditions, any material
obstruction of vision as a result of manufacturing defects or a premature failure of the
edge seal. This limited warranty does not apply to special glazings, and glass not factory
installed by Woodgrain Millwork. If any repair or replacement is necessary, such repair
or replacement is warranted for the remainder of the applicable warranty period.
EXTERIOR PAINTED ALUMINUM SURFACES - 10 YEARS
Woodgrain Millwork warrants that the paint on the exterior of aluminum clad products will
not, under normal atmospheric conditions, peel, check, crack, or flake for a period of 10
YEARS from the date of manufacture. The paint performance will vary depending on
installation in heavy salt spray environments, elevation, orientation, altitude and other
atmospheric conditions. Paint surfaces will weather over time. To prolong the life and
appearance of the paint coating, it is recommended that exterior cladding be cleaned
any time the exterior glass is cleaned. See your Woodgrain Millwork distributor for a
copy of the maintenance and cleaning instructions, or refer to AAMA 610.1-79. If a paint
failure should occur, Woodgrain Millwork reserves the right to determine the best method
for corrective action.
HARDWARE AND ALL OTHER COMPONENTS - 1 YEAR
Woodgrain Millwork Field SVC Manual 12/05
Woodgrain Millwork warrants that hardware and other components shall be free from
defects, under normal conditions, for a period of 1 YEAR from the date of manufacture.
Woodgrain Millwork will provide replacement parts, free of charge during the warranty
period. Since we purchase many of these items from other manufacturers, we cannot
guarantee that the exact model or design of hardware will be available in the future, and
usually, the then current model will be provided. Any components or product repaired or
replaced are warranted for the remainder of the original warranty period.
This Limited Warranty will be voided and of no force and effect by any of the following
conditions:
* Improper installation of the door unit
* Installation in a non-vertical or sloped application
« Damage from accident, misuse or abuse
« Alteration or use for a purpose other than that for which it was intended
e Application of any tint, UV limiting, or sun blocking film to the interior or exterior of
the glass
» Use of film shades
* Use in or around ships, boats, trailers, campers, swimming pools, saunas or
greenhouses
* Installation above 5,000 ft. above sea level, unless high altitude breather tubes have
been factory installed
* Failure to properly finish all wood exterior surfaces and all interior surfaces within 30
days of purchase according to Woodgrain Millwork's written finishing instructions
that accompany every unit.
« Failure to regularly clean exterior cladding when product is installed in a corrosive
environment.
* Exposure to harmful chemicals.
+. Field mulling (connecting of units).
EXCLUSIONS
The following items are not warranted:
1. Any labor for repair or replacement of defective parts or glass or any repainting or
refinishing
2. Freight; replacement parts will be shipped to the closest distributor at Woodgrain
Millwork's expense or to the homeowner at their expense
Glass breakage, including stress cracks
Brass Hardware finishes
Wood texture, color variations and other wood characteristics within Woodgrain
Millwork's specifications.
6. Natural warping of wood components unless the "warp" exceeds 1/4", warp includes
bow, cup and twist.
Normal weathering or wear and tear
Swinging doors over 7 ft. tall without factory installed multi-point locking hardware
Any special product or item which manufactured according to specifications
provided by the customer
cn B o
ub ues
Woodgrain Millwork Field SVC Manual 12/05
10. Any product in a size which is greater than that shown in our catalog: these products
are purchased "as is" without warranty
11. Product purchased without factory installed glazing; these products are purchased
"as is" without any warranty
12. Problems due to improper maintenance, installation, or application.
13. Any product installed in structures that do not allow for proper drainage such as
Exterior Insulation Finish Systems (EIFS).
14. Any consequential, incidental, special or punitive damages.
15. Products manufactured by others.
16. Corrosion, tarnishing or operation of standard hardware in high salt spray
environment.
17. Damage caused by or adjustment required as the result of:
a. Improper handling, installation or maintenance and/or during delivery by others.
b. Exposure to conditions beyond performance specifications and/or design
limitations.
c. Water infiltration other than as a result of manufacturing defects.
d. Condensation
e. Glass damage caused by others (i.e.. brickwash, sanding or improper
cleaning/washing)
f. Damage to metal or other surfaces by brickwash, chemicals, or airborne
pollutants.
g. Catastrophic weather or acts of God, including fire, wind or wind-blown objects.
LIMITS OF LIABILITY
This warranty is in lieu of all warranties, express or implied, including any implied
warranties of merchantability or fitness for a particular purpose.
No distributor, dealer, employee, salesperson, or representative of Woodgrain Millwork
has any authority to modify this warranty in any way.
Woodgrain Millwork is not liable for any consequential, incidental, special or punitive
damages, costs of installation of replacements or costs of refinishing of door
components or adjacent parts/millwork. Final determination of whether or not a defect
exists shall be made by Woodgrain Millwork.
Woodgrain Millwork, at its sole discretion, may repair or replace the defective part or
product or refund the original purchase price.
We reserve the right to perform the warranty work or arrange for another party to
perform the warranty work.
This warranty is only applicable in the USA and the District of Columbia. This warranty
Is governed by the State of Texas without regard to choice of law principles.
CLAIMS PROCEDURE
If you have any questions regarding this warranty or have any claim under the provisions
of this warranty. please contact Woodgrain Millwork at its Manufacturing facility, listed
below. Claims may also be filed on line at www.atriumpatiodoor.com. You must notify
Woodgrain Millwork Field SVC Manual 12/05 10
Woodgrain Millwork of any defects within a reasonable period, but no later than 30 days
after the defect is discovered or should have been discovered.
Woodgrain Millwork
5700 Enterprise Dr
Greenville, TX 75402
800-935-2000
[email protected]
www.atriumpatiodoors.com
Woodgrain Millwork Field SVC Manual 12/05 1]
Replace Swing Panel
Standard Hinges:
1) Assure new panel matches the size, and handing of the existing panel.
2) Remove existing hardware.
3) Close Door
4) Remove pins from existing hinges starting at the bottom hinge, working your way up
the door.
5) Remove panel.
6) Transfer top and bottom hinges from existing panel to the new panel in the same hinge
location.
7) Install new panel in frame. Set top and bottom hinge pins.
8) Install center hinges on panel, set hinge pins.
9) Install hardware
Note: In case hinges do not line up, back hinge screws out 1/2 of a turn. The hinges can
then be moved slightly. RE TIGHTEN HINGES!!!
Caution: When installing screws do not over tighten!!!
Adjustable Hinge:
1) Assure new panel matches the size, and handing of the existing panel.
2) Remove existing hardware.
3) Support panel with wedge from bottom.
4) Remove hinge screws ON PANEL. Remove screws from the top hinge last.
5) Support new panel on wedge, and align hinges.
6) Install one screw in the center hinge.
7) Install one screw in remaining hinges.
8) Install all remaining screws.
9) Install hardware
10) Adjust hinges
Caution: When installing screws do not over tighten!!!
Woodgrain Millwork Field SVC Manual 12/05 12
Replace sliding panel
1) Assure new panel matches the size, and handing of the existing panel.
2) Slide panel open
3) Remove phillips head screws from head stop
Head stop must be
removed
4) Slide panel closed
5) Latch panel into strike
6) Remove remaining phillips head screws from head stop
7) Unlatch, tilt panel into room and remove. DO NOT SET PANEL ON ITS BOTTOM
RAIL!!!
8) Transfer hardware and any weatherstripping to new panel.
9) Set new panel into opening and latch into the strike
10) Follow steps 2 thru 6 in reverse to install head stop.
11) Adjust door height, lock, and latch.
Woodgrain Millwork Field SVC Manual 12/05 13
Adjusting standard hinges
To tighten reveal:
1) Remove hinge pin of the hinge that needs adjustment. Further adjustment of
adjacent hinges may be required!!!
2) Tape the jaws on a 6" or 8” crescent wrench.
3) Bend the barrels that are attached to the panel, towards the panel. A minimal
amount!!! 1/16” is too much!!! Too much causes the hinges to bind.
4) Reinsert the hinge pin
5) Close panel and check the reveal.
To increase the reveal:
1) Remove the two screws closest to the barrel.
2) Loosen the remaining screw.
3) Place cardboard drywall shims between the hinge and the jamb (As shown)
4) Tighten and reinstall screws.
5) Close panel and check reveal.
Woodgrain Millwork Fie 14
Adjusting adjustable hinges
When adjusting — use a hand screwdriver. Adjust the vertical margins by
adjusting the center hinge. Adjust the horizontal margins by adjusting the
top and bottom hinges.
| Top hinge adjusts
+>
l Center hinge adjusts
| Bottom hinge adjusts
«4— — >
Woodgrain Millwork Field SVC Manual 12/05 15
Replace pro French astragal
1) Remove secondary panel from unit.
2) Remove plastic astragal cap from astragal.
3) Slide aluminum astragal cap off of astragal, may require some force
4) Remove screws that hold astragal on the panel.
5) Repeat steps 1 thru 4 in reverse order using new parts.
Woodgrain Millwork Field SVC Manual 12/05
16
Replace Design Series French Astragal
1) Open primary panel
2) Remove black head screws that hold the wood astragal on.
Open primary
panel and
remove these
screws on the
secondary panel.
3) The wood and aluminum astragals can then be removed.
4) Install new astragal with original screws.
Woodgrain Millwork Field SVC Manual 12/05
17
Replace center swing astragal
1) Open door
2) Insert flat screw driver between astragal and astragal cap as shown
3) Pry astragal cap off
4) Remove screws that hold the astragal on
5) Remove astragal
6) Repeat steps 1 thru 5 in reverse order to install.
Woodgrain Millwork Field SVC Manual 12/05 18
1)
2)
3)
4)
5)
6)
T)
Replace Swing Door Sweep
Remove panel by following panel replacement instructions.
Pull sweep off of the panel
Remove existing staples from the panel
Apply 2 beads of silicone to the bottom of the panel
Trim and/or notch sweep to fit door and not interfere with any hardware that is
installed.
Apply new sweep, make sure you install in same position as the original.
Staple or screw new sweep onto panel
7) Install panel
Caution : Do not use screws that will damage the sill/threshold.
Woodgrain Millwork Field SVC Manual 12/05
19
Replace glass
CAUTION: Be careful not to damage the wood portion of the door panel.
1) Remove Glazing bead carefully, MAY NEED TO BE REUSED.
2) Inspect opening to assure that no staples are showing. If so, remove them.
3) From exterior side, cut sealant with a razor knife or narrow and flexible putty
knife.
4) From the side of the door, begin working the glass loose from the top of the panel.
Support the inside of the glass with your opposite hand.
5) Remove existing silicone from metal glass shelf.
6) Apply '4"bead of silicone to the metal glass shelf.
l4" Bead of
Silicone
7) Reinsert black spacers, at the bottom of the glass opening, in same location where
they were installed in the factory
8) Set glass in opening and seat against metal glass shelf.
9) Look thru glass to assure that silicone has sealed the glass fully against the glass
shelf.
10) Reinsert side and top black spacers in the same location where they were installed
in the factory.
11) Reinstall glazing bead, top, bottom, then the sides. Glazing bead may need to be
trimmed or sanded to fit.
12) Secure glazing bead with brads or staples. Caution: If the glass 1s hit with the
13) brads or staples, it WILL SHATTER!!!!
Woodgrain Millwork Field SVC Manual 12/05 20
Replace ACL Bars
1) Insert putty knife thru the double-sided tape that hold the bar onto the glass.
3) Clean glass with razor blade and alcohol. GLASS MUST BE CLEAN AND DRY
or new bars will not stick.
4) Assemble bars.
5) Dry fit bar to glass, trim if necessary.
6) Remove blue tape backing from the first 3” of the ACL bar.
7) Place the ACL bar on the glass.
8) From the top of the ACL bar, begin peeling back the blue backing tape, removing
it from the bar.
9) Manually press HARD, the ACL bar onto the glass.
Woodgrain Millwork Field SVC Manual 12/05 21
Replace a sill cover
1) Determine if astragal needs to be removed as it may be resting on top of the sill
COVer.
2) Insert narrow flat bar or wide tip flat screw driver between sill cover and sill. Pry
sill cover up to remove. If the sill cover releases, proceed to step 5.
3) Insert Phillips screw driver into weep
4) Tap screw driver to release the sill cover
5) Set sill cover into position on sill.
6) Apply ample pressure to snap sill cover into place.
Woodgrain Millwork Field SVC Manual 12/05 22
Replace bottom rail weatherstripping on an active slider
Remove operable panel
Rest panel on its side stile
Remove existing screws
Remove weather stripping
Clean any tape residue off of the panel
Remove protective tape from adhesive tape on new weathestripping
Apply new weather strip to panel
Insert existing screws thru channel into the panel
Reinstall panel.
Woodgrain Millwork Field SVC Manual 12/05
23
Replacing a keyed cylinder on a swing door
1) Remove allen set screw on the exterior lever.
2) Remove interior escutcheon plate screws
3) Remove exterior escutcheon plate
4) From back side of the handleset. Remove bracket that holds the keyed cylinder in
place.
5) Remove keyed cylinder.
6) Repeat steps 1 thru 5 in reverse to reassemble.
Woodgrain Millwork Field SVC Manual 12/05 24
Replacing a keyed cylinder on a sliding door
1) Remove interior escutcheon plate screws. Hold escutcheon plate in place while
removing screws.
2) Remove exterior escutcheon plate
3) From back side of the handleset. Remove bracket that holds the keyed cylinder in
place.
4) Remove keyed cylinder.
Repeat steps 1 thru 5 in reverse to reassemble.
Woodgrain Millwork Field SVC Manual 12/05 23
Replace swing handleset
1) Remove allen set screw on the exterior lever.
2) Remove interior escutcheon plate screws
3) Remove handleset
4) Repeat steps 1 thru 3 in reverse to reassemble
Woodgrain Millwork Field SVC Manual 12/05
26
Replace Sliding handleset
1) Support handleset on the exterior of the unit
2) From the inside, remove screws that hold the faceplace on.
3) Remove handleset
4) Repeat steps 1 thru 3 in reverse to reinstall
Woodgrain Millwork Field SVC Manual 12/05
PA
Replace interlock weatherstripping
Caution: Do not damage bottom weatherstripping!!!
1) Remove operable sliding panel
2) Lay panel on lock side
3) Remove screws that hold the interlock in place
4) Remove existing interlock
5) Repeat steps | thru 4 in reverse.
Woodgrain Millwork Field SVC Manual 12/05
28
1)
3)
4)
5)
6)
7)
8)
9)
Pull here to extend
latch bolt
Replace multipoint lock (Primary panel)
Open panel
Remove handleset (See replacing swing handleset instructions)
Remove Phillip Head screws ONLY in the edge of the panel.
Remove lockest
Place new lockset into edge of door.
Place exterior trim assembly into lockset. THIS LOCATES THE LOCK IN THE
DOOR.
Replace Phillips head screws in the edge of the door. Leave the top two screws
out...
Lift handle to lock.
Extend the lock extension
11) Install remaining screws
12) Reinstall Handleset (See replacing swing handleset instructions)
13) Operate lock assembly to assure it works.
Woodgrain Millwork Field SVC Manual 12/05 29
Adjust multi point lock (Sidelite)
1) Open panel
2) Insert allen wrench into roller pin.
3) Rotate wrench to adjust.
Insert allen I
wrench and
turn to adjust a
vertically and
horizontallv.
Woodgrain Millwork Field SVC Manual 12/05
30
1)
3)
4)
Adjusting roller:
Remove white caps on bottom of panel
Insert screw driver into roller
Turn screw driver to raise or lower rollers in panel, until panel and strike jamb are
parallel
Replace caps
From the inside of
the operating panel,
remove the white
caps and turn the
adjustment screws.
Woodgrain Millwork Field SVC Manual 12/05 31
Adjust sliding door latch
1) Open panel
2) Turn screw in edge of lock to move latch towards or away from the jamb
Turning the
screw in the
lockset moves
the latch closer
or farther away
from the panel.
Woodgrain Millwork Field SVC Manual 12/05 32