Hauppauge WinTV-USB FM user manual

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WinTV USB* 

Installation and 
Reference Manual 


Hauppauge! 



WinTV-U SB* 

Installation and Reference Manual 

Copyright (c) Hauppauge Computer Works, Inc. 2000 


Hauppauge Computer Works, Inc. 
91 Cabot Court 
Hauppauge, NY 11788 


Telephone: 631-434-1600 
Fax: 631-434-3198 
Tech Support: 631-434-3197 


Hauppauge Computer Works, GmbH 

Krefelder StraBe 673e 

41061 Monchengladbach, Germany 


Telephone: 02161-694880 
Fax: 02161-6948815 
BBS: 02161-177353 


Technical Support: 02161-6948840 


Hauppauge Computer Works, Ltd Phone: 

6 Bank Chambers Fax: 

Borough High Street Technical Support: 

London, U.K. SE1 9QQ BBS: 


0207-378-1997 

0207-357-9171 

0207-378-0202 

0207-357-6587 


Internet addresses: 

Sales: [email protected] 
Technical Support: [email protected] 


Web site: 

http://www.hauppauge.com 



FCC Statement 


Radio Interference Statement: 

The WinTV USB have been tested and found to comply with the limits for a 
Class B digital device, pursuant to part 1 5 of the FCC Rules. These limits are 
designed to provide reasonable protection against harmful interference in a residen¬ 
tial installation. This equipment generates, uses, and can radiate radio frequency 
energy and, cause harmful interference to radio communications. However, there is 
no guarantee that interference will not occur in a particular installation. If this 
equipment does cause harmful interference to radio or television reception, which 
can be determined by turning the equipment off and on, the user is encouraged to 
try to correct the interference by one or more of the following measures: 

• reorient or relocate the receiving antenna. 

• increase the separation between the equipment and receiver. 

• connect the equipment into an outlet on a circuit different from that to which 
the receiver is connected. 

• consult the dealer or an experienced radio/TV technician for help. 

FCC ID: H90WINCAST MADE IN USA 

CAUTION: Changes or modifications not expressly approved by the party 
responsible for compliance to the FCC Rules could void the user’s authority to 
operate the equipment. 

CE Statement: 

This equipment has been tested and complies with EN 55013, EN 55020 and 
IEC 801-3 part 3 standards. 



Table of Contents 


WinTV-USB Installation and Reference Manual Revision 4.8 


FCC Statement . 

CE Statement. 

Installing the WinTV-USB 1 

Installation overview.1 -1 

Board connections.1-1 

WinTV-USB board diagram.1 -2 

Installing the WinTV-USB .1 -2 

Installing the WinTV-USB under Windows98.1 -3 

Primary Surface mode.1-5 

Connecting WinTV-USB to a VCR, Video Camera or Camcorder.1 -5 

Connecting WinTV- USB to a Sound Card.1-6 

Adjusting the Audio Volume.1 -6 


The WinTV32 & WinTV2000 application 2 

The WinTV32 window.2-1 

The WinTV2000 window.2-2 

Running the WinTV application .2-2 

Still Frame Image Capture mode.2-4 

Motion Video Capture mode.2-5 

Using the mouse in WinTV .2-5 

Single click TitleMode/NoTitleMode makes WinTV easy to use! .2-6 

Setting up your TV channels.2-7 

Setting preferences in Title mode .2-8 

Setting full screen TV mode.2-9 

Image Save, Print, Copy to Clipboard.2-10 

Adjusting the video image color.2-11 

Options menu.2-11 

Keyboard control of the WinTV application.2-12 

Setting up a shortcut to the WinTV application] .2-12 

Creating Digital Video movies with WinTV-Capture 3 

Overview of Video Clip Capture.3-1 

Setting the video image size.3-3 

































Setting the number of frames per second captured.3-3 

Preview Video .3-5 

Using Audio with WinTV-Capture .3-5 

Suggestions on capturing video.3-5 

Tips on improving capture performance.3-7 

Teletext Data Reception using VTPIus 4 

Installation of the VTPIus software.4-2 

Running VTPIus.4-2 

Quikselect.4-4 

Dynamic Data Link to Teletext.4-4 

Using the WinTV-radio Application 5 

Running the WinTV-radio application.5-1 

The WinTV-radio window.5-1 

Using the WinTV-radio buttons.5-2 

Programming the Presets.5-2 

How WinTV Works 6 

Video Overlay mode of operation.6-1 

Primary Surface mode of operation.6-2 

Troubleshooting 7 

Troubleshooting the WinTV-USB driver.7-1 

Problem: Bad colors in the TV window.7-2 

Problem: Poor TV picture quality.7-2 

Problem: TV picture displays a black screen.7-3 

Problem: Snapshots don’t display correctly.7-3 

Updating the WinTV-USB driver 8 

Updating the WinTV-USB Driver..8-1 

Removing the WinTV-USB driver with HCWCLEAR.8-2 

Restarting the WinTV-USB driver with HCWRESET .8-4 

Technical Support A 

Technical support telephone .A-1 

Service .A-l 

Warranty B 

Warranty.B-l 






























Trademarks: WinTV and the Hauppauge logo are registered trademarks of 
Hauppauge Computer Works, Inc. Intercast and the Intercast logo are trademarks 
of Intel Corp. Microsoft is a registered trademark and Windows and the Microsoft 
logo are trademarks of Microsoft Corporation. IBM and PC are trademarks of 
International Business Machines Corporation. 

Some WinTV models are manufactured under license from Dolby Laboratories. 
"Dolby," "Pro Logic" and the double-D symbol are trademarks of Dolby 
Laboratories. 

dbx-TV is a trademark of THAT Corp. 

6/9/00 



in 






Introduction 


This manual covers all of the WinTV USB models: 

WinTV-USB 
WinTV-USB FM 

References to the WinTV USB apply to all models. The Windows98 driver for 
all of the WinTV USB models will be referred to as the WinTV-USB driver, 
and the installation CD-ROM will be referred to as the WinTV Installation 
CD-ROM. 

The WinTV application, which is referred to in this manual as the WinTV 
application, will show your TV or video in a window on your PC screen. There 
are two versions: the WinTV32 and the WinTV2000. Both applications have 
the same features, but have a different “look and feel”. 

For models which have particular features (such as the chapter on the Radio appli¬ 
cation), we will note which models these features are available on. 

For a description of how the WinTV USB displays video on your VGA screen, 
see the chapter entitled How WinTV USB Works. 




Installing the WinTV USB 


N 


”ote: DO NOT PLUG THE WinTV-USB into your PC until 
your PC has fully booted.. 


To install WinTV USB under Windows 98 or 2000, you will follow these steps: 

/ Plug the WinTV USB into your PC or laptop’s USB port(After booting 
intoWindows) 

•/ Install the drivers with the WinTV USB Installation CD-ROM 

After the WinTV USB driver is installed, you will then install the WinTV 
application software from the WinTV Installation CD-ROM 

Diagram_ 


The following diagram shows the main functions and connectors of the WinTV- 
USB. Since there are several different models with different features and func¬ 
tions, your board may not have all of the components installed. 



Board connections 

FM: FM radio antenna connection (on some models) 

TV: TV antenna or cable TV connection 

Audio LineOut: Audio output 1/8” minijack (connects to sound card Lineln jack) 
Video In: S-video input with composite adapter. 

Audio Line In: Audio input 1/8” minijack 


1-1 





WillTV USB Installation and Reference Manual 


Contents of the WinTV-USB package. 

WinTV-USB or WinTV-USB-FM unit 

1 meter audio cable - sound cable for connecting between the WinTV-USB 
and your sound card 

S-Video to composite adapter 

FM radio antenna (on WinTV USB-FM models equipped with FM radio) 
WinTV-USB Warranty registration card 

WinTV-USB Installation CD-ROM with: 

WinTV2000 application 

WinTV driver for Windows98 and Windows2000 
Microsoft NetMeeting for video conferencing 


Add New Hardware Wizard 


This wizard searches for new drivers for: 

Unknown Device 

A device driver is a software program that makes a 
hardware device work. 


|; Next> ;| Cancel 



Installing the WinTV-USB 


N 


r ote: DO NOT PLUG THE WinTV-USB into your PC until 
your PC has fully booted.. 


Turn on and boot into Windows98 and/or Windows 2000. 


1-2 











Will TV USB Installation and Reference Manual 

Then plug the WinTV-USB into one of the USB connectors on the back of your 
PC, not a USB hub or keyboard. 

Installing the driver under Windows98 or 
Windows2000 


After the WinTV-USB is installed, the Add New Hardware Wizard will 

appear. 

Select Search for the best driver for your device (Recommended). 

Click NEXT. 

When you see this dialog box, insert the WinTV USB Installation CD-ROM 
into your CD-ROM drive. 

Select CD-ROM drive and click NEXT. 

Once the Hauppauge WinTV-USB video driver has been detected, click NEXT. 


\ou will see a number of files copied to your hard disk. 



Click FINISH to reboot Windows. 

After (rebooting), you may be asked to insert your Windows98 CD ROM. 









WinTVUSB Installation and Reference Manual 



Tote: Be sure to use the exact version of Windows 98 CD- 
I ROM that is installed on your system. If you are using 
A w Windows98 SE, do not use a Windows98 Gold CD-ROM. 
Also if Plug-n-Play does not correctly load the driver, you may 
manually load the driver from the WinTV-USB CD-Rom. Open the 
USB folder and double click the file “USB98.exe” to manually 
install the driver. Once the driver is finished, you must manually 
run the SETUP.EXE on the WinTV-USB root directory to install 
the WinTV viewing application. 


Connecting the WinTV-USB to a VCR, Video 
Camera or Camcorder 


Most VCR’s or camcorders have a female RCA jack labeled “Video Out”. Most 
also have a jack labeled “Audio Out”. Most video cameras simply have one output 
connection labeled 'Video Out". 

To connect the video to the WinTV-USB, use shielded video cables (not sup¬ 
plied) with male RCA connectors on both ends: 

connect from the “Video Out” jack on your video camera, VCR or cam¬ 
corder to the Composite Video input jack on the WinTV-USB. 


N: 


w ote: USB has a high quality S-Video input jack, which 
requires an S-Video to Composite video Adapter (supplied) 
to connect to your Camcorder or VCR. 











WinTVUSB Installation and Reference Manual 


To connect the audio from your VCR or camcorder, use an 1/8” stereo minijack exten¬ 
sion cable (1/8” male minijacks on one end, and RCA onthe other end) and connect 
the “Audio Output” RCA” on the VCR or camcorder to the Audio Line In jack on 

the WinTV USB. 


N 


f>te:. If you need a female RCA to 1/8” minijack adapter, these 
adapters can be found at most Radio Shack stores. 


Connecting the WinTV-USB to a Sound Card 


The board's audio output should be connected to a sound card using the supplied 

Audio Cable: 

plug one end of the Audio Cable into the jack marked LineOut (Audio Line 
Out jack J4) on the USB unit 

plug the other end of the Audio Cable into your soundcard’s Lineln jack. 


W>te: Most sound cards have three round jacks on the outside of 
# the PC. They are: Microphone Input, Audio Output and Line 
A w Input. The Audio Output would go to your speakers, while the 
Microphone input might go to a microphone (if you are using one). The 
Lineln jack is normally indicated on the sound card by the words IN or 
Lineln stamped into the metal bracket on the outside of your PC. This 
is where you would plug your Audio Cable, Also Some Laptops do not 
have a Line in and you would have to connect the USB device to the 
Mic input on the Laptop, or to a seperate set of powered speakers. 


Adjusting the Audio Volume 


Once the audio cable is connected to your Sound Card, the WinTV application can 
change the audio volume coming from the WinTV USB by adjusting the Linelnput 
sound volume of the VolumeControl program in Windows. 

The VolumeControl program is normally installed with Windows or by the sound 
card installation program, and allows the control of volume from the various sound 
sources. If you cannot hear sound when running the application, you might need to 
check the volume level of Linelnput in VolumeControl. 






WinTV USB Installation and Reference Manual 


The VolumeControl application is started by clicking either: 

Start/Programs/Accessories/Multimedia/VolumeControl 

or 

Start/Programs/Accessories/Entertainment/VolumeControl 


Double click the speaker icon in Systray 


Options Help 

Volume Control 

Balance: 

Audio-CD 

Balance: 

41 

Line-In 

Balance: 

7^7 b 

Microphone 

Balance: 

Wave Out 

Balance: 

Volume: 

Volume: 

Volume: 

Volume: 

Volume: 


Mute all W Select 
Advanced | 

Pro Audio Spectrum 16 (388) 


r~ Select 


You should see Line-In balance as one of the selections. If not, then click on 

Options/Properties and under Show the following volume controls check 
Line-In. Then click OK. 

You should now see a selection for Line-In. Make sure the Select box is 
checked, then raise the volume to about 1/2 of the way to the top. This should be a 
good starting point for the volume control. 

If Lineln is muted or not selected, unmute or select it to hear audio from the 

WinTV USB. 

In the WinTV application under the Configure/Audio menu, the Mixer ID 
should be set at Line-In. 

As you adjust the audio volume in the application, you should see the slide bar in 
the Volume Control window rise and fall. 







The WinTV2000 Application 



Configure 

snapshot 


Snapshot button 


Mute 


Close 


Source 


Full screen TV 

Remove toolbar 

Minimize 


Color/audio 

configuration 


Channel 

configuration 


Click your right mouse 
button here to remove 
toolbars. Click again to 
restore toolbar. 


Snapshot viewer window - 
double click on each 
“thumbnail” to see image full 
size 


Current TV channel or 
video source 


Software remote 
control 


2-1 






















WinTVUSB Installation and Reference Manual 


Motion video 

Still frame image 

Watch TV 
mode 

capture mode 

capture mode^ 

^ \ 

Radio* 

1 toolbar 

/ 



WinTV32 


lil 


File Display Options Configure View Help © 


Audio 


Color- 

Channels... ► 


S4P 

ruTuncs 

120 ▼ 


mm 


Market Outlook 

Previous 


Full screen 
TV mode 


TV image 


Freeze frame 


Channel 
indicator Channel surf / 

Volume up/down j 

Channel name 


\ Volume \ 
level \ 

i \/t I a. Channel 

Mono / otereo c • 

. ouites 

indicator 


Video source 
selector 


on some model’s 






















WinTVUSB Installation and Reference Manual 


Running the WinTV application _ 

After installing the WinTV application from the WinTV USB Installation 
CD-ROM, you will see icons on your Windows background. Start WinTV32 by 
double clicking on its icon. 

Once the Application is initialized, you should see the RED light illuminate on 

the WinTV USB. 

\ou can also click on Start/Programs/HauppaugeWinTV and then click on 
the WinTV32 icon. 

The first time you run WinTV, you will be asked to scan for TV channels. Click 

OK. 


Tuner Scanning Setup 


Make sure your Country and BroadcasVCable Settings are 
correct before scanning. 

Also make sure your Video Format is correct for your area. 

If you still have trouble finding stations try setting Tuning 
Mode to All Channels and rescan 


Tuning Mode 

| Channels by Country 

G 

Broadcast ! Cable 

(Antenna 

G 

Video Format 

inOHHHIi 

13 

T uner Format 

r~ 

G 

Country 

(United States 

G 


Cancel | | Start... | 


If you are using a cable TV connection, in the Broadcast/Cable menu item, 
select Cable. 

In Video Format, in North America choose NTSC M. In South America, 
choose PAL M or PAL N. 

After the scan is complete, you will have a list of TV channels which are active in 
your area. 


To set up a External video source: go into suite manager and click on INPUT 
Sources. Highlight COMPOSITE and click ADD. Pick your video format and 
give it a name, then click ADD. Now you have a external video channel. 


2-3 





WinTVUSB Installation and Reference Manual 


Channel Configuration 




Show Suited 


Add... Edit... Delete 


Channel Name 

| Channel | Description 

1 - 

0 1 Ant-4 

4 


0 1 Ant-9 

9 


0 | Ant-5 

5 


0 1 Ant-11 

11 

— 

0 B Ant-13 

13 


0 1 Ant-7 

7 


0 1 Ant-25 

25 

d 

f*71 B Anf-TI 

'll 


Auto Scan ... | AI1 Channels: Ant-7 0K 


\ou can modify the channel names by single clicking on the channel, then clicking 
Edit. Change the channel name to the name that you would like to have dis¬ 
played in the 32 toolbar. 


Still Frame Image Capture mode 


\ou can switch the 32 application into the high quality image capture mode by 
clicking on the Still Frame Image Capture Mode button on the toolbar. When 
you click on this button, you will see the Image Capture Toolbar. 






File Display Options Configure View Help o mas 



Click on the Configure icon in the Image Capture Toolbar to set the image 
capture configuration. 














Capture Resolution 
C 320x240 
T 640x400 
C 800x600 
<~ 1024x768 
<• 1280x1024 
C 1600x1200 


You can capture images up to 1600x1200 pixels. 

To reduce the effects of motion in the video image, but with lower image resolution, 

in the Fields Captured option choose 1 (Motion). 

Motion Video Capture mode 



You can switch the 32 application into the motion video capture mode by clicking 
on the Motion Video Capture Mode button on the toolbar (see page 3-1 for its 
location). 



To setup for motion image capture, click the 422/YUV button: 

















WinTVUSB Installation and Reference Manual 


Video Standard: |NTSC_M 
Frame Rate: 130.000 

jd 

r 

Color Space / Compression: 


i Frame Interval: 


P Frame Interval: 


For best performance when capturing, set the Image Format to YUY2 or RGB , 
and the Image Dimensions to 320x240. Although you can capture larger than 
320x240, the file size will be larger and the video capture quality will be down 
graded. 

The number of Frames per second captured (up to the limit of 30 fps) is set in the 

File Folder icon in the Motion Video Capture toolbar. 


Using the mouse in WinTV _ 

The Windows mouse is used to move the TV window, resize the window, select 
menu options and make the window appear in full screen or adjustable screen size. 
Use the left and right buttons, the middle mouse button (if your mouse has one!) is 
not used. 


Single click TitleMode/NoTitleMode makes 
easy to use! _ 

The left button is used for all control and select functions. The right mouse but¬ 
ton is clicked inside the video window to hide or display the tool and 
menu bars and to turn off the full screen TV mode. 

These modes are called TitleMode and NoTitleMode. \ou can toggle back and 
forth between TitleMode and NoTitleMode by simply clicking your right mouse 
button when your mouse is inside the video window. 

The window is moved in NoTitleMode by clicking and holding your left mouse 










WinTVUSB Installation and Reference Manual 


button in the middle of the WinTV window and moving it to the new position. 
Then let it go! Move the WinTV window in TitleMode by clicking and holding 
your mouse button on the Title Bar (where it says Hauppauge WinTV32), hold¬ 
ing it down and dragging it to the new position. 

You can set a different size and a different place on your VGA screen for the 
WinTV window in TitleMode and NoTitleMode. Then by simply clicking 
with the right mouse button, the window will switch from one saved size and place 
on the screen to the other! Try clicking your right mouse button several times in the 
middle of the TV window and see what happens. 

To set the window size, “grab” a corner of the WinTV window with your mouse 
(hold down the left mouse button when it is on one of the corners of the window) 
and then drag it to the preferred size, then release the mouse button. 

For example, if you would like to watch without the tool/menu bars in a small cor¬ 
ner of the Windows screen, click the right mouse button inside the video window 
and the tool/menu bars will disappear. Then drag the window to its preferred size 
and location on the Windows screen. Now click the right mouse button inside the 
window and the application will now save the correct size and location on screen 
for NoTitleMode. Every time you select the NoTitleMode by right clicking in 
the window, the window will resize and move to the saved position. 

To select which bars and indicators are shown when in the TitleBar and 
NoTitleBar modes, click on View. Y>u can eliminate the status bar and the tool¬ 
bar in the TitleMode or add the status bar in the NoTitleMode. 


Setting up your TV channels 


To set up the TV channels in the application, click on 

Configure/Channels/SuiteManager: 



SB Win TV3 2 


Channels. 


File Display Options Configure View Help CS« & ni fe 
Audio... 

Color... 


IBB 


Channel Mode 
Preset Mode 





WinTVUSB Installation and Reference Manual 


Yrn’ll see the Channel Manager. From the Channel Manager, you can Add, 
Edit or Delete channels. 

You can also create channel suites, which are subsets of the All Channel suite. 
For example, you can have a suite of just TV news channels, and name this suite 
“News”. 

Channel Suites allow you to create a subset of all the channels, so that you can 
channel surf through only those channels. To set up a new Channel Suite, click on 
Show Suites. Then click on Suites (in the left column), then click Add. Y>u 
can then name the suite and add channels to the suite. 


Channel Configuration 


: Add. 


S Input Sources 

Channel Name | Channel | Description 

0 ^ Suites 

0 | CNN 3 

$ All Channels 

01 MSNBC 11 

^ News 

0 I CNBC 24 

^ Sports 



±1 _ 1 ►] 


To change to a suite, in the 32 toolbar, right click your mouse button in the 
Channel Suite area (the default is All Channels). You will then see a list of 
suites. Click on the one you would like to switch to. 


Setting preferences in Title mode 


Click Display/Preferences/View and then click on the Title Mode tab. 

Aspect Ratio On forces the viewed aspect ratio to 4:3. When turned off it will 
allow arbitrary aspect ratios. 

Annunciators On display the TV channel on screen when you change channels, 
and display the volume when you adjust the volume. 


2-8 












WinTVUSB Installation and Reference Manual 
























WinTVUSB Installation and Reference Manual 


Image Save, Print and Copy to Clipboard 

The process to save, print or copy an image starts with the digitizing of a single 
video frame. When one of these functions are clicked on, the next video frame is 
moved into your PC’s main system memory instead of the VGA display. Your 
PC’s processor then converts the digitized video image into a 24-bit DIB image (a 
format which is used internally in Windows), and then copied back into the VGA 
memory so that you can see the image which will be printed or saved. This 
becomes a “frozen” image in the window. 

The video images which are digitized can be saved to disk, printed to a color or 
black/white printer or copied to the clipboard. These functions can be viewed from 
the File menu: 


Hauppauge Win/TV 


ia Display Options Configure Help 
Save As... 


Page Setup... 
Print 

Print Setup... 

Ctrl+P 

Copy 

Ctrl+C 

Clipboard Setup... 


Exit 





ea 

IeS 

V 

1 

s 



There are a few things which need to be noted. First, because a video frame is 
composed of two “fields”, an odd field with the odd lines in the image and an even 
field composed of the even lines, there might be a distortion in the frozen image if 
there was rapid motion while the image was being moved into main system memo¬ 
ry. This distortion is called “interlaced artifact”. 

Another item to note is that the video image, when converted into a 24-bit DIB 
image, will look lighter than it did when it was in motion. You can adjust the 
image’s brightness, contrast and color saturation and hue by clicking on 
Configure/Color. These adjustments are made during the digitizing process on 
the board and will affect both the “live” image and the frozen image. 


2-10 








WinTVUSB Installation and Reference Manual 


Adjusting the video image’s color _ 

You can adjust the brightness, contrast saturation and hue of the live TV image by using 
the color adjustment menu. Click on Configure/Color to get the adjustment menu: 



Options Menu 













WinTVUSB Installation and Reference Manual 


Keyboard control of the 32 application 

Convenient keyboard controls duplicate the functions of the toolbar. 

Volume Up 

= 

Page Up 

Volume Down 

= 

Page Down 

Mute 

= 

Ctrl + M 

Channel Up 

= 

Plus (+) 

Channel Down 

= 

Minus (-) 

Print a Frame 

_ 

Ctrl + P 

Copy to Clipboard 

= 

Ctrl + C 

Copy from Clipboard 

= 

Ctrl+V 

Freeze Frame 

= 

Ctrl + F 

Full screen TV mode 

_ 

Ctrl + T 

Reset tool bar 

= 

Alt +M 

Take a snapshot 

= 

Space bar 

Right mouse button 

= 

Title mode/No title mode/Tums off TV mode 

Setting up a shortcut 


Y>u can set up a shortcut to the application at any time. To do this, click your 
right mouse button on your Windows background. Then click on New. You 
should see the following dialog box: 


Arrange Icons ► 
Line up Icons 


Paste Shortcut 

Undo Delete 


New ► 

Folder 

Properties 



Microsoft Excel Worksheet 

Wave Sound 

ImagePals Enhancer Images 

Text Document 

Adobe Photoshop Image 


Then click on Shortcut. 




WinTVUSB Installation and Reference Manual 


Click on Browse, then look in the Program Files/ directory. Select 

WinTV 32.exe. 



Then click on NEXT to finish to set up the shortcut. 

















Creating Digital Video movies with 
WinTV-USB 


Overview of Video Clip Capture _ 

Live video which is digitized by the video digitizer (see “How WinTV USB 
works”) can be “captured” as a video sequence (or “video clip”) by using the 
WinTV Capture program. This program is provided in the WinTV 
Application and uses Microsoft’s WDM for Windows capability which is built 
into Windows 98 and 2000. 

WinTV-Capture creates a file type called AVI (Audio/Video Interleaved) on 
your hard disk. This file contains digitized video and, optionally, audio. 

WinTV USB gives high quality captured video by storing uncompressed digitized 
video in an AVI file. This compares with compression methods such as JPEG and 
MPEG, where some loss of video quality is accepted in order to reduce the 
amount of data stored. Uncompressed video capture creates high quality digital 
video movies, but requires optimized system performance to avoid lost video frames 
(called “dropped frames”.) 

To create the best quality digital videos, use the following steps: 

• Compress/Edit, etc. by using the appropriate 3rd party software with these 
functions 

• Edit the raw video. Add special effects, cut, paste, etc. using one of the popu¬ 
lar digital video editing programs such as Adobe Premiere, MGI Video Wave 
or U-Lead MediaStudio. 

• After editing the video, compress the video for the playback target. For exam¬ 
ple, if you are creating a video to be used in a multimedia presentation, com¬ 
press with either Intel’s Indeo or Supermac’s Cinepak. If you are creating a 
CD-Video, use MPEG compression to get up to 74 minutes of video on a 
CD-ROM. 


3-1 




WinTV USB Installation and Reference Manual 


Using WinTV Capture _ 

The WinTV-Capture program is an easy-to-use program that previews live 
video, captures an AVI file to disk, and plays back the AVI file to your VGA 
screen. WinTV-Capture can capture and playback video clips, but does not pro¬ 
vide video editing capabilities. Digital video editing programs such as Adobe 
Premiere or U-Lead MediaStudio can be used to edit your digital videos. 

With WinTV-Capture you can set the number of frames per second that are cap¬ 
tured and the size of the video image. You need to experiment to determine how 
much video your PC can store to the disk (in terms of image size and frames per 
second) because capturing video clips is very CPU and hard disk intensive. 

-Software Remote Capture window: Found in WinTV 2000 


Setup Capture File 
Setup Cap. Format 
Record 
Play 
Email Video 



Video Capture/ 
Playback Mode 


Snapshot 
Captu re Mode 


Launch Radio Application 
Launch Teletext Application 
Go to Hauppauge! Web Site 


Take Snapshot 
Conf igu ration 
Freeze Image 


Setting the video image size _ 

The maximum suggested video image capture size is 320x240. When playing back 
the video on slower PC’s, a smaller image size might be needed. To set the image 
size, click on FMT Button: 


3-2 


































WinTVUSB Installation and Reference Manual 



The WinTV-Capture program can use several different types of color formats 
when capturing video clips. For highest capture performance, choose the YUY2 
OR RGB formats. These give excellent capture image quality and frame rate, but 
will give slow performance on playback of 320x240 image size videos. 

YUY2 OR RGB formats are also good if you plan to edit your video clips with 
Adobe Premiere or MediaStudio, and plan to compress the digital videos using 
Cinepak or Indeo. If you do not plan to edit your videos and want good playback 
performance, choose a smaller image size (160x120). Capture and playback perfor¬ 
mance is determined by your system configuration, including CPU and hard disk 
speed. 

Setting the number of frames per second capture d 

To set the number of frames per second captured, click on File/CaptureSetup: 

The number of video buffers will depend upon how much RAM you have in your 
system. The maximum number of buffers is 1000. 

After setting the video format, the number of frames per second and possibly creat¬ 
ing a new file name (by clicking on File/SetCaptureFile) , you can start captur¬ 
ing video by clicking on the Capture Video icon. 


Using Audio with -Capture 


To capture audio along with video, the WinTV USB must be connected to a 
sound board capable of saving sound clips. To connect the USB to a sound board 
do the following: 


3-3 

















WinTVUSB Installation and Reference Manual 


a) Make sure the audio output of the card is plugged into the Linelnput of the 
sound board. 

b) Make sure the Linelnput volume for recording is set correctly and not muted. 
Open the Volume control panel, then click on Options/Properties. In the 
panel Adjust volume for recording set for Recording. Make sure 
Linelnput is checked under Show the following volume controls and 
that the volume for Linelnput is not muted and is set at an appropriate level. 

Capturing audio along with video puts a greater 
Note: strain on your PC than capturing video alone. If your 

| PC drops many frames while capturing audio and 

video together, then capture the audio separately with the audio 
capture utility from Windows. The audio can be merged with 
video later on during the video edit stage. 


Suggestions on capturing video 










WinTVUSB Installation and Reference Manual 


The consumption of hard disk space is dependent upon the size of the video image 
while capturing, the image format plus the number of frames/second. Using the 
YUY2 OR RGB image format, the following chart shows hard disk space con¬ 
sumed: 


image size 

160x120 

320x240 

320x240 


frames/second 

1 5 frames/sec 
1 5 frames/sec 
30 frames/sec 


bytes per second 

425 Kbytes/sec 
850 Kbytes/sec 
1.7 Mbytes/sec 


1 minute video 

26 Mbytes 
52 Mbytes 
104 Mbytes 


Video consumes quite a bit of hard disk space! At 320x240, you will only be able 
to store about 10 minutes of video on a 1 Gigabyte hard disk! 

To reduce the amount of hard disk space used by your digital videos, you can edit 
the video using one of the popular 32-bit digital video editors (such as Adobe’s 
Premiere or U-Lead’s MediaStudio). After editing, you can compress the video 
using a software playback format such as Indeo or Cinepak (both of these are sup¬ 
ported by Windows98). Typical compression achieved by these formats is 30:1. 


Tips on improving capture performance _ 

Do not use DoubleSpace or any other disk compression scheme! This severely 
slows down your hard disk. 

Turn off screen savers and do not connect to a local area network. 

Most professionals capture video and audio separately. This allows them to “lay 
down” the audio track on top of the video tracks while editing. Capturing video 
separately will increase the performance of your video captures. 

There are several hard disks on the market which are designed for higher perfor¬ 
mance video captures. These drives use 1:1 interleaving and track caching to elim¬ 
inate gaps caused by a hard disk drive seeking to the next track. They are available 
with both IDE and SCSI interfaces. 


3-5 







Teletext Data Reception using VTPIus (In 
Europe ONLY) 


Teletext is used in Europe and other parts of the world to transmit digital data 
along with a television picture. Teletext data is transmitted in an invisible part of 
the TV picture called the "Vertical Blanking Interval" or VBI. 

Teletext data is normally formatted into pages. A master index is also transmitted 
which lists the various categories that can be received, and which Teletext page they 
are being transmitted on. Teletext data must be inserted into the VBI by your TV 
broadcaster, and can only be received on the WinTV USB if the Hauppauge 
Teletext decoder is installed. 

An example of a Teletext page follows. Each Teletext page has a page number, a 
date and the current time in the right hand corner:(The time shown in a selected 
page will only Update if “Update Continuosly is selected- see later, in this 
section). 


Telet ext 


100 Dec 12 17:46:45 


Teletext 


LONDON 


MARV J IS HAPPY TO OBLIGE SOUL FANS W5 


MEET Mary J Blige - the 
Queen of Hip-Hop Soul 
and a New Jack Diva, who 
just loves the '70s. 

Generator profile 445 

Generator index 440 


FULL TELETEXT CONTENTS 401 



HOW TO WIN THE LOTTERY 


VTPIus for WinTV USB is a sophisticated Teletext software application which 
runs exclusively on the Hauppauge WinTV. VTPIus allows you to view multiple 
Teletext pages, save or print Teletext pages and create Dynamic Data Links so that 
Teletext data can be used in other Windows applications. The WinTV applica¬ 
tion does not have to be active while the VTPIus Teletext application is running. 













WinTV USB Installation and Reference Manual 


Starting VTPIus _ 

If the VTPIus application is provided on CD-ROM, then it will automatically be 
installed from the Installation CD-ROM. 

To start VTPIus, click on the VTPIus button in WinTV32 or click on the 
TELE button in WinTV2000. this will close the TV application and launch 
VTPIus. The WinTV USB cannot run the application and VTPIus at the same 
time. 

Vou need to create a VTPLUS suite within the WinTV 32 or WinTV 2000 
applications. 

(Go to configure-channels, Suite manager, Suites) and choose ADD suite and 
name the new suite “VTPLUS”. 


Configuring VTPIus _ 

The first time that you run VTPIus, it is recommended that you first check the fol¬ 
lowing configuration setting: 

Go to Options, Program options, and make sure that in the General tab, 
Multiple Channel Mode is selected but not Background Memory Active. 
If Background Memory Active is selected and greyed out then, temporarily, 
you will need to de-select the Multiple Channel Mode option. 





WinTVUSB Installation and Reference Manual 

VTPIus toolbar 



exM < F 


Teletext 440 D 



*Note: These fuctions are not applicable in the UK. 

1. Reception indicator: when this symbol is red, your requested page is being 
received. 

2. Script: shortcut for Options/Script. See Help for information on program¬ 
ming the Script. 

3. Select previous Subpage: indicates, when dark, that there are subpages 
before the current subpage. When a light grey, there are no subpages before 
the current page. 

4. Select next Subpage: indicates, when dark, that there are subpages after 
the current subpage. When light grey, there are no subpages after the current 
page. For example, if the current page is 100 and there are no subpages in 
page 100, the Select next Subpage icon will be light grey. 

5. Reveal button: shortcut for Show/HiddenCharacters. When you use this 
button you might see hidden text, such as VPS time codes or answers from a 
Quiz. 


















WinTVUSB Installation and Reference Manual 


Quickselect Teletext pages _ 

By using the Ctrl+N key a Create and Receive page pops up requesting a page 
number. Type the requested page number. If this page is to be received continuous¬ 
ly (every time the page is received, the page is automatically updated), click the 

Update Continuously box. 

Many Teletext pages have a reference to other pages. For example, the TV guide 
section has a number of page referrals to movie background information which is 
being transmitted in other pages. Quickselect allows you to select these pages 
directly. Double click the left mouse button on the desired page number in the cur¬ 
rent Teletext page, and a new Window appears with the selected page. 

If you do not want to open a new Window, but simply change to the new page, 
push the Shift-Key while double-clicking on the page number in the current 
Teletext page, and the new selected page will appear in the original window. 

With Quickselect, several pages can be called at once. If a Teletext page refers to a 
page sequence such as “Share Prices: 500-505”, mark the first page number with 
a single mouse click, click a page number and start the reception with a left 
Doubleclick on the end page. The distance between the selected pages must not be 
more than 1 1. 

Example: “News from Page 300-303” are selected with by a single click on 300 
and a Doubleclick on 303. The multiple page reception will open individual win¬ 
dows for each of the pages within the selected page numbers. 

Dynamic Data Exchange with Teletext_ 


DDE links can be created between the Teletext pages and any Windows program 
supporting DDE. Programs supporting a live DDE link from a Teletext page 
include the Microsoft EXCEL spreadsheet and Microsoft WORD. 

To create a link, use your mouse to highlight the section of the Teletext page of 
interest. For example, if the current Teletext page has financial data, highlight with 
the mouse the financial item of interest by click on the beginning of the field on the 
Teletext page, holding your mouse button down, and releasing the mouse button at 
the end of the field. 







WinTVUSB Installation and Reference Manual 



B 

BBC2201 

D 

D 


CEEFAX 201 Mon 12 Dec 17: 

37/22 1 






Then click on Edit/Copy option from the Edit menu and click the left button 
mouse. The information is now in the PC memory. To create a link to the DDE 
supported applications (such as your spreadsheet), select “edit past special” in 
your application and choose the past link option. VTPlus will now create a 
direct link to your program. 

When the data changes in the selected field on the Teletext page, VTPlus will 
deliver the data automatically to your DDE supported program. Updates through 
the DDE occur when all subpages are being received and at every update, when 
the option Update Continuously is marked. 


N- 


w ote: For DDE to operate it is necessary for the VTPlus pro¬ 
gram to be running and for the specific page to be shown. 








































Using the Radio Application 


If you have purchased the -radio device, in addition to watching TV you can also 
tune in radio stations on the FM band. 

The radio device has two aerial inputs, one for TV and one for FM radio. If your 
TV antenna (or cable TV network) carries both TV and FM radio, you can con¬ 
nect to the TV antenna connector only: 



FM radio antenna 


TV antenna 


Running the Radio Application 

Click on Start / Programs / Hauppauge WinTV and then Radio to run the 

radio application. 

The radio window 



Hauppauge! 




WinTV Radio Seek Vokjne 






WinTVUSB Installation and Reference Manual 


Using the Radio Buttons 

Volume: The audio volume is adjusted by setting the Lineln level in the 

Volume Control applet. 

Tune: Fine tune the current radio channel. 

Seek: Search for the next active FM radio channel. 

Mem: Sets a FM radio channel preset. To assign the current station to 

a preset, click on Mem and then on one of the Preset buttons (1-10). 

Mute: Turn off the sound. 

Mono: Force mono reception. 

Scan: Searches for new stations until you click on Stop. Click the 

RIGHT mouse button anywhere on the -radio window to set the Scan mode. 

Min: Minimizes the -radio window. 

CD: Starts the Audio CD-Player for playing back Audio-CD's. 

TV: Closes the radio application and starts the application. 

OFF: Closes the radio application. 

1-10: Preset 1-10 

Programming the Presets 

To assign a radio station to a special Preset button do the following: 

1. Tune in the desired station with the Seek button (or by using Tune). 

2. Click on the Mem button. It will change to red. 

3. Click on one of the Preset buttons (1-10). 


Using the right Mouse button 

When you click the RIGHT mouse button in the -radio window, this menu comes 
up: 


5-2 





WinTVUSB Installation and Reference Manual 


1 6 97.50 MHz 

WALK 




Hauppauge! 

HEED 

Mem 

1 Mule | 

Mono 

Scan 

Min 

1 CD 1 

TV 

q 

FF 

WinTV i 

106.10 WBLI 


s 


□ 



2 

99.10 

Alternative 

Configure Audio... Ctrl+A 

3 

91.90 

Jazz 

Scan Mode ► 

4 

88.90 Family Radio 

Seek Mode ► 

5 

93.90 

Classical 

Remote Tuning ► 

*/ 6 

97.50 

WALK 

✓ ToolTips 

7 

94.30 

Country 

Minimize 

8 

103.10 

B103 Oldies 

Restore 

9 

95.50 

WPU 

About... 

10 

95.90 


Mute 

11 

96.30 


OFF 

12 

105.10 



13 

96.70 



15 

89.50 



16 

103.55 



17 

91.10 



19 

102.70 



20 

107.90 




1 . Scan Mode: Presets - When Presets is chosen and the Scan button is 
clicked, -radio tunes in only the stations which are assigned to the Preset but¬ 
tons. 

2. Scan Mode: All - When All is chosen and the Scan button is clicked, - 
radio tunes in all radio stations. 

3. Frequencies - A list of all frequencies assigned to the preset buttons is 
shown. 

4. Tool Tips - Turn on/off bubble help. 

5. Minimize - Minimizes the -radio application window. 


5-3 









How WinTV-USB Works 


Video Overlay mode of operation 

Live TV can be displayed on your VGA screen by using either the Video 
Overlay or the Primary Surface mode. The mode which is used is dependent 
upon your PC’s hardware and software. If your PC: 

has a VGA display adapter which supports Windows98 Direct Draw, 

and your VGA has a Video Port which is designed to accept digital video, 

and your VGA has enough display memory to hold the digitized video image 

then ’s Video Digitizer “pushes” YUV 4:2:2 video pixels for temporary storage 
into an off-screen part of the VGA memory called a Secondary Surface. This 
method is called Video Overlay and DIB draw. The VGA display adapter 
will then convert the video image from YUV 4:2:2 into RGB video and continu¬ 
ously overlay the VGA screen with the video image. Using Video Overlay, the 
VGA controller treats the live TV image just like any other window, which results 
in a 24-bit video image on your VGA screen. You will also be able to display full 
screen TV at all VGA resolutions. 

VGA chips which have Video Ports include: the S3 Trio 64V+, S3 ViRGE 
3D, Cirrus Logic 5446, ATI Rage II, Tseng Labs ET6000. 

Primary Surface mode of operation 

If your VGA display adapter has a Direct Draw driver but does not have either a 
Video Port or enough memory to hold the video image off-screen, then the board 
converts the YUV 4:2:2 video pixels into an RGB format which is compatible 
with your VGA display adapter’s operating mode (8 bits per pixel, 16 bits per 
pixel or 24-bits per pixel) and then moves the pixels directly into the display mem¬ 
ory or Primary Surface of your VGA. 

VGA chips which can support Primary Surface mode include: the S3 Trio 64, 
S3 Vision 968, Matrox Millennium and Mystique and Tseng ET6000. 

This results in a high quality video image whose color depth is dependent upon 
your VGA display adapter’s operating mode. Lor example, your TV image when 
running in a 256 color mode will not be as good as when running your VGA in 
16-bit per pixel mode. 


6-1 




WinTVUSB Installation and Reference Manual 


Also, because the video is moved directly onto the Primary Surface, features such 
as close captioning and full-screen TV in resolutions greater than 640x480 will be 
disabled. 


6-2 





Troubleshooting 


This chapter includes troubleshooting help for solving common problems. 


Problem: Bad colors in the TV window 

If your VGA display is running in 256 color mode, the TV picture will be dis¬ 
played with only 256 colors. This compares with the 16 million different colors 
which are in the original TV image. The colors in the TV window will change 
depending upon which Windows programs are being run, and what color palettes 
are being used. 

To fix this problem, first try running your VGA adapter at a minimum of 16 bits 
per pixel. If you do not have enough memory on your VGA adapter to run at 16 
bits per pixel in the current resolution, either lower the resolution (example: from 
1024x768 to 800x600) or add more VGA memory to your VGA display 
adapter. 

Error message: “could not find "ksclock.dll" or other 
files on the WIN98 CD” 

Be sure that the directory is correct where windows is looking. Your cd rom 
drive(D:\for example), in some cases D:\win98 if the windows 98 files are located 
on your harddrive(preinstalled on the system), it should be looking for c:\win- 
dows\options\cabs 

Error message: “error code 69 during installation of 
drivers.” 

Cancel and browse the CD rom. double click on the USB98.EXE file located in 
the WIN98 Folder, after installing, the system will reboot. 

System locks or does not shut down correctly with the 
USB pluged in: 

Look in your systems BIOS for Legacy USB support and set it to 
ENABLED. A bios update may be necessary if this setting is not present. 

Problem: Poor TV picture quality 

A poor TV image could be caused if your VGA display adapter does not have 


7-1 




WinTVUSB Installation and Reference Manual 


enough video RAM to hold the TV image. In this case, resorts to Primary 
Surface mode, which lowers image quality. A memory upgrade on your VGA dis¬ 
play adapter might fix this problem. 

Another possible cause of this problem could be that your VGA display adapter 
does not support Windows 98 Direct Draw. In this case, you might consider an 
upgrade to a new Windows VGA accelerator which has Direct Draw support and 
is compatible with the USB. 

A poor video picture might also indicate a bad signal. To verily a bad signal, try 
one or more of these: 

Move your antenna or check your cable connection. 

Move possible interference sources, such as other computers or television sets, 
away from your PC. 

Contact the cable company to check your signal quality. 

Problem: TV picture displays a black screen 

The TV picture might display a black screen under the following conditions: 

Momentary loss of signal 
A weak video signal 
Channel changing 
A scrambled channel 

Changing channels may cause a temporary black screen. To 
^ OtG I fa *fi e problem, switch the channel up or down, then return to 
the original channel 

The audio might continue to broadcast, even though the video picture displays a 
black screen. This indicates a strong audio signal and a weak video signal. 

A scrambled channel is not a valid channel: Set Primary.exe to DIBDRAW Mode! 

Problem: Snapshots don't display correctly 

When using a 256 color palette, snapshots display incorrectly. To correct the problem, try one 
or both of these: 

Change your Windows color palette to 1 Gbit. 

Copy the image to a graphics program and save the image as a 24-bit image. 




WinTVUSB Installation and Reference Manual 


Primary Surface mode & DIB Draw _ 

It is sometimes useful to use a mode of operation of your VGA card known as 
Primary Surface mode or DIB Draw. This can be helpful in eliminating 
VGA compatibility problems, or improving picture quality on some VGA boards 
when used in some resolutions. 

To use Primary Surface mode, run the program "PRIMARY", which is installed 
with the WinTV application. Click Start/ Programs/WinTV and then, Click 
on Primary. Click on Force Primary or DIB Draw then close the program by 
clicking on the X. The Primary program simply makes a setting in the Windows 
Registry that tells the application to use the Primary mode or DIB Draw mode of 
operation. 

This can be changed at any time to "Allow Overlay" by re-running Primary and 
clicking Allow Overlay or DIB Draw. 







Updating the driver 


From time to time, there might be a new WinTV USB driver which is an 
improvement over the existing driver. Driver updates can be downloaded from the 
Hauppauge Internet Web site (see the front page of this manual for the URL). 

The WinTV USB update is combined with the driver uninstaller and the driver 
installer. Once you have downloaded the updated WinTV USB driver, you can 
install the update simply by running the downloaded program. You will see the fol¬ 
lowing message: 




Welcome 


E 



This program will install the Hauppauge WinTV 
Standard Mode (WDM) Driver Version 2.1.3 
on your computer. 

At the conclusion of this driver installation, your PC will be 
rebooted. It is strongly recommended that you exit all Windows 
programs before running this Setup Program. 

Click Cancel to quit Setup and close any programs you have 
running. 

WARNING: This program is protected by copyright law and 
international treaties. 

Unauthorized reproduction or distribution of this program, or any 
portion of it, may result in severe civil and criminal penalties, 
and will be prosecuted to the maximum extent possible under 
law. 



|' Next > . | 


Cancel 


Click Next. 




Start Installation 


E 



You are now ready to install the Hauppauge WinTV 
(WDM) Driver. 

Press the Next button to begin the installation. 


< Back | ^jjexU>__J Cancel 


8-1 







WinTVUSB Installation and Reference Manual 


Click Next. 

The Update program now uninstalls the existing WinTV-USB driver, then 
copies a number of files to your hard disk: 



After the Driver installation program has copied all of the files over to your disk 
drive, you will be asked to reboot: 



Click OK to reboot your PC. 

After rebooting Windows98, an automatic installation of the new driver takes 
place. You will see the New hardware Found message. After installing a new 
driver, it is advisable to install the latest applications, including the 
WinTV32,WinTV2000 and the radio applications (if your board has these 
features). 

Removing the driver with HCWCLEAR 

On occasion, it might be necessary to remove all traces of the driver on your PC’s 
hard disk. To do this, there is a program on the Installation CD-ROM called 

HCWCLEAR. 








WinTVUSB Installation and Reference Manual 


The HCWCLEAR application can be found in the MISC/UTILITY directory: 


_C| Exploring - Utility 


IBB I 


File Edit View 

So Favorites 

Tools Help 



| :■ | 

-A „ 

- Si 

X Ift 

a 


» 

Back 

Up 

Cut Copy 

Paste 

Undo 



Address |_| D:\MISC\UTTLITY 

Folders 3 

| Hcw_2_3pci (0:) 

iii-P~l Acrobat 
ffl-Pl DirectX 
1-0 DirectX6 
_J Ie401SPl 
| El O Ir32 
E] O Manual 
j-O Mci 
BO Misc 

1-0 Ole2fix 
| El O Utility 

1-0 SetDLLs 


□ □OB 

<9etDLLs Hcwsubid Reg_fixes Audiosel.exe 


Captest.exe Eefix.exe 


n © 


Inst765.exe Pnpscan.exe Primary.exe Prodinfo.exe 


Run HCWCLEAR by double clicking on its icon: 


Selecl Cleanup Level Desired - Each Level Includes Those Above 
C Remove WinTV Plug&Play Device (Force Device Re-Discovery) 

C Remove WinTV INF Files (Force Driver Re-Install) 

C Remove All WinTV Driver Files (Force Driver Re-Install) 

(• RemoveAllWinTVDriversandApplications (TotalRemoval) 

I - S earch All. IN F Files for Conflicting B T 8xx H ardware 

Note: All Changes Will Be Logged to C:\HCWclear.txt 
I You Should Re-Boot Your System When This Program Completes! 


Click OK. 

\ou will then see the following message: 



Click Yes. 

If there are any errors which come up during the running of HCWCLEAR, then 








WinTV USB Installation and Reference Manual 


it means that there is an application running which is using the drivers. For exam¬ 
ple, if you see the following error: 


HCWClcar 


□I 



Cou Id not de lete 'C :\ WI N D O W S\. ,\ P rog ram Fi les\w i ntv\ i r remote .dll' 
Error=0x00000005 


(The f i le may be busy or Read-Only; Re-boot and try again!) 
Would you like to see further error messages? 



it means that one of the WinTV USB driver files in use . You can either ignore 
the error, or can can double check to make sure there are no applications running 
in the system that might be using the WinTV USB driver. In general, to make 
sure the re-installation is done correctly, all applications using the WinTV USB 
driver should be stopped before HCWCLEAR is run. 

Restarting the driver with HCWRESET 

A program is included on the USB Installation CD-ROM which resets the 
WinTV USB driver. This program can be run if some program has become 
“hung up” and the USB no longer is responding. 

The HCWRESET application can be found in the MISC/UTILITY directory: 


Si Exploring - Utility 


File Edit View So Favorites Tools Help 


N 3 ^ 

B Si 

X 

ij§3 

a 


Back 

Up 

Cut 

Copy 

Paste 

Undo 


J D:\MISC\UTrLITY 


3 


0 -0 Hcw_2_3pci ([>:) 
i-Cl Acrobat 
0-G DirectX 
| CJ DirectX6 
1-0 Ie401SPl 
| 0-0 Ir32 
0 -0 Manual 
O Mci 
B -O Misc 

| O Ole2fix 
j 0-O Utility 

1-0 (SetDLLs 
I Hcwsubid 


0 


m 

Q 

CJ 


(SetDLLs 

Hcwsubid 

Reg_fixes 

Audiosel.exe 

IS] 


E3 

ITTCT 

m 

Captest.exe 

Eefix.exe 

CBHWRH 

Hcwreset.exe 


□ 

© 


Inst765.exe 

Pnpscan.exe 

Primary.exe 

Prodinfo.exe 


Simply double click on the HCWRESET.exe icon and the WinTV USB driver 
will be reset. 


8-4 











Technical Support 


Technical support telephone 


If you have questions regarding installation or compatibility, please contact our 
technical support staff at: 

(631) 434-3197 
(631)434-3198 Fax 

USBFAQ-URL 

www.hauppauge.com/html/faqusb.htm 


Service 


If you should need assistance with the installation, operation, or application of your 
Hauppauge WinTV USB, there are several options available to you. Your prima¬ 
ry source for information and problem assistance is always your dealer. Should the 
need arise, contact your dealer for on-site or repair service. 

Hauppauge’s Technical Support and Customer Service staff can aid in solving 
many problems. Our service department is available to repair any Hauppauge 
product. For completion of repair, the product must be returned to our factory. 

If this WinTV USB is not in working order, your only recourse is repair or 
replacement, as described above. UNDER NO CIRCUMSTANCES will 
Hauppauge be liable for consequential damages, including any lost savings, lost 
profits, or any other damages, caused by the use of the WinTV USB or inability 
to use it, even if the dealer or Hauppauge has been advised of such liability or 
other claims. 


A-l 








The Hauppauge Limited Warranty 


Warranty 

Hauppauge Computer Works, Inc. warrants the WinTV USB to be free from 
defects in material and workmanship for a period of 2 years from date of initial 
retail purchase. We will, at our option, repair or replace a defective product. The 
limited warranty does not cover any losses or damage that occur as a result of: 

• Improper installation 

• Misuse or neglect or operation with faulty equipment 

• Repair or modification by anyone other than Hauppauge Computer Works or 
an authorized repair agent 

Please complete and return the Warranty Registration Form inserted in this man¬ 
ual. To obtain service under this warranty, contact Hauppauge Computer works at 
(631) 434-3197, or fax “RMA Department” at 631-434-3198. Please see the 
return procedure in the “Technical Support” chapter. 


B-l