Helping children
WHAT
HAPPENED
TO THE
WORLD?
Helping children
cope in
turbulent times
By Jim Greenman
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Dear Parents, Educators and Friends:
All of us have been shaken by the extraordinary events of September II and
the national tragedy that has befallen us. No one is immune from the shock
and stresses this kind of catastrophic event can cause. And young children,
who are in the most vital stages of development, are especially vulnerable to
the long-term impacts of feelings of shock, anger, confusion and sadness.
As parents, educators, employers and caregivers, we all want to provide the
children around us with the support, reassurance and understanding they
need to restore their sense of security and calm. But we know this can be
an especially difficult task at a time when we share so many of their fears.
That is why our organizations, as child care providers, employers, relief
workers and grief counselors, have come together to produce What
Happened to the World? This booklet offers guidance on how you can
help children cope in these turbulent times. It also provides advice and
additional resources to help children manage grief, fear and intolerance.
Together we have an obligation to raise and educate a generation of
healthy, vibrant, and tolerant children. It is they who will ultimately provide
the answer to the question "What will happen to our world?"
Sincerely,
Linda Mason, Chairman and Founder of Bright Horizons Family Solutions
Joy Bunson, SeniorVice President, Human Resources of JPMorgan Chase
Neal Keny-Guyer, Chief Executive Officer of Mercy Corps
Donna Schuurman, Executive Director of The Dougy Center Author Jim Greenman Is Senior Vice President of Education and Program
Development for Bright Horizons Family Solutions.
1.•
Bright Horizons .....
Bright Horizons Family Solutions is the world's leading provider of child care, early
education, and work/life solutions, caring for more than 40,000 children in more
than 370 child care and early education centers around the world. We dedicate this
book to the thousands of children who lost a parent in the attacks of September II,
to those young children whose own lives were senselessly lost, and to the thousands
of families mourning the loss of loved ones. We also pay tribute to the heroes
among us, Including the Bright Horizons faculty who administered aid to victims
in lower Manhattan in the wake of the attacks.
Q CHASE
JPMorgan Chase had 15,000 employees working out of our downtown New York
City offices on the morning of September II. We dedicate this book to the two
colleagues whose lives were lost that day, to our staff who lost friends and family
members, and to all the families affected by September's tragic events. Worldwide,
100,000 colleagues in more than 50 countries embody the spirit of the JPMorgan
Chase values and work every day to bring their very best to our clients and to
our communities.
CI Mercy Corps
Mercy Corps exists to alleviate suffering, poverty and oppression by helping people
build secure, productive and lust communities. Mercy Corps has provided over $575
million in aid to 73 nations since 1979. The agency currently reaches 5 million people
in more than 25 countries. Over 95 percent of the Mercy Corps resources are
allocated to programs that help those in need.
llw Dototenler
ilr ainn' ( 'feta fin (karats
(Miens
The mission of The Dougy Center for Grieving Children is to provide to families
in Portland and the surrounding region loving support in a safe place where children,
teens and their families grieving a death can share their experience as they move
through their healing process.Through our National Center for Grieving Children 8Z
Families, we also provide support and training locally, nationally and internationally to
individuals and organizations seeking to assist children and teens with grief
EFTA00305012
What Happened
to the World?
Helping children cope
in turbulent times
By Jim Greenman
EFTA00305013
Table of Contents Acknowledgements 4 Changes To Help Children Cope With Stress:A Quick Summary 32
When the Towers Fell —"I Am Anyone" 5 When to Seek Help 34
Introduction 6 Helping Children Understand 35
What Happened to the World? 9 Answering Children's Questions 35
Children Need Our Strength: How Do We Feel? 11 Children's Fears 40
Common Emotional Reactions to Trauma 15 Children's Understanding of the World 42
Common Changes in Behavior 16 Questions About Military Engagement, War, and Terrorism 42
Taking Care of Yourself 17 How Do We Answer Younger Children's Questions About Terrorism? 44
Understanding and Supporting Children 18 How Do We Answer Older Children's Questions About Terrorism? 44
Every Child Is Different 20 How Do We Answer Younger Children's Questions About War? 46
Knowing the Child
Children Under 3 Years Old 21
21 How Do We Answer Older Children's Questions About War,
Military Engagement, Retaliation, and Seeking Justice? 46
What Do Children Under Age 3 Need? 22 Boys and War 48
Preschool Children 22 What Do We Tell Children Whose Lau( Ones Face Military Service? 48
Common Preschool Reactions to Stress 24 What Do We Tell Teens Concerned About Military Service? 49
What Do Children Under Age 5 Need? 25 Children's Exposure to Death 49
Elementary -School-Age Children 26 Tolerance: Respect for Others 50
Common School-Age Reactions to Stress 27 Teaching Resistance to Bias 53
What Do School-Age Children Need? 28 Helping Children in Child Care and School: Tips for Teachers 54
Junior High and High School Children 29 What Teachers Can Do 56
Common Teenage Reactions to Stress 30 What Happens Now? Toward a Better World 58
What Do Teenagers Need? 30 Resources 59
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Acknowledgements Grateful appreciation to the following,
who contributed in the development of
What Happened to the World?
Donation of services:
Liquid Fire Advertising
Child Care Information Exchange
Grey Ink
Pictorial Offset
The Creative Photography Studio
Steve Sack
Advice and Assistance:
James Boehnlein
Susan Brenner
Mary Bresadola
Sarah Buckley
Joy Bunson
Diana Crespo
Cynthia Doyle
Debbie Dreier
Sheila Eggert
John Fazio, Ph.D.
Jessica Fein
Sarah Fort
Christine Fossaceca
Mara Galaty
Dee Dee Guzman
Alison Hart
Ilene Hoffer Najia Hyder
Griffen Jack
Doris Jewett
Kendall Johnson
Mark Koltko-Rivera
Joi Lecznar
Linda Mason
Keith Regehr
Diane Rollo
Ruthanne Russell
Kathleen Schmid Koltko-Rivera
Donna Schuurman
Kathy South
Maggie Stanley
Judy Uhron
Bruce Wachtler
Jim White
Linda Whitehead When the Towers Fell
"I Am Anyone"
Jim Greenman
( got sitars old or so years obi and r mat to 6e Nukyow
to. clue, nr ke Add, to k.eetyckt ut _eke to connect- wct4
everyone r carte ar6oHt. I arm seamed for me, scarred- forym.
I fart 4 or +o and r want ttr Wilk sense of the senseless.
6wId trju Mock tower and knack. u- down, hard. r cant Ito"
stormy at- rAe flickering images.
"die plane &auk over and over and aver. I am sescAtni
far understanduy 404- why titu Arena,
about whist tAtl meow 4 me.
l am r or c0 atto“ and lave alike, 6w- different.
I ain't stop tote or r cant ford die words. r make dark
jokes or r make coley direarts.
cant show my came or I cant stop die ton
am 6 or 6 0 and I 'Mt mad. How conk they do titur
r want mitt even. eve watiet gym'
am 7 or 70 and see Aerues. I see fu-efeAters
and polio and people bite me AOnni people. r wants
to AO). Ca I 6e at itere
r fed powerless. r want to 6e safe. I wet to
protect those wham r love.
feet confused. why of die sky {fail
How coAlat people da tittsz r want to know.
( feel angry — r hate who did this. Ant I like theme
feel so, SP sad — r feel it& erre.
ivy hear 6reatks iecatwe of die sadness arrtund me.
fan 2 or 2o, e or go, 5 or 5o and want u- to at like adore.
4 5
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Introduction
Children's lives have always been marked by change. Each day brings
new revelations that life is filled with storms as well as sunshine. No child
ultimately escapes from the experience of fear, loss, grief, and trauma. But
extraordinary events that shatter the sense of security of everyone they
know and love put a particular pressure on the adults in their lives to
be at their best as parents and caregivers.
The attacks of terror on a beautiful day in September 2001, and the
revelations that more attacks were planned and may be expected in the
future, have created a new national reality. The aftermath of a declaration
of war on terror, as well as the certain increase in bomb threats, false
alarms, and rumors, guarantee that life will be different for children and
families for the foreseeable future.
The September II attacks were the act of terrorists who hated the politics
of the United States. America was attacked by a terrorist organization, not
a country and not an Islamic or Muslim movement. Times of conflict and
war usually reduce human relationships to "us vs. them" and challenge our
capacity for tolerance and understanding. We owe it to our children to
resist intolerance and prejudice and to help them grow up understanding
our common humanity and respecting our differences.
What Happened to the World? is for parents, teachers, and everyone working
with children and families who is trying to make sense of a world where the sky can fall, thousands die, war is proclaimed, and our sense of safety
and security disappears in a day. It is designed to help adults peer into the
minds of children and understand their fears, their grief, and their struggles
to understand why the ground under their feet can suddenly shake.
While What Happened to the World? is a response to the events of September
2001, almost all of the insight into children's thinking and behavior and
what they need from the adult world applies to other calamities, personal
and social; death; natural disaster; and violence. Every day, individual children
touched by life's darker side are asking."What happened to my world?"
6 7
EFTA00305016
What Happened to the World?
On September ll, 2001, three blocks from the World Trade Center,
a tilde girl left her child care center with her teacher to reunite
with her mother. Stepping out onto the sidewalk, as her eyes, ears,
and nose took in the gray air and ankle—deep debris, the amazed
child exclaimed for all of us, "What happened to the world?" The
teacher could offer no answer other than "You're safe with us. Let's
go find your Mom," And that is just what they did.
Ma are i.e to answ?
Planes crashed, buildings tumbled, smoke thickened the air, and rubble covered
the streets. Adults were scared, and on the airwaves and in the headlines
there was talk of war Anyone who felt removed from the threats of terror
— who thought that mass destruction happened far away on the television
or movie screen, that it wouldn't happen here, that Oklahoma City was an
aberration — went to bed on September II shaken and changed.
The events of that day touched everyone. Certainly the millions in New York,
Washington, D.C., and Pennsylvania who experienced the blot and the aftermath know
firsthand the trauma. Anyone who commutes to those cities, who travels by air, who
works in a tall building or a federal building, who visits New York or Washington, or
knows someone who does, is also affected. And, as the fear of further acts of temxism
grows, anyone who can safThat could have been me or someone I love" is joined by
many others who will worry" That could be me or someone I love — next time
9
EFTA00305017
The alleged hijackers were Middle Eastern men from a number of
countries, bonded together by a hatred for the policies and practices of the
United States and by unorthodox, radical beliefs not representative of the
Middle East or of Muslims around the world. Their faces stare back at us
from the front pages of our newspapers and from our television screens.
We may look at them with fear and uncertainty — fear of our
enemies; fear of foreign lands with political structures we don't understand;
fear of cultures, races, or religions with which we may be unfamiliar; fear
for our country. In this time of crisis in the United States, Arab-American
communities, citizens from the Middle East, and Muslims in general who
have nothing to do with the crisis are potential targets of intolerance,
hatred, and violence simply because of what they look like, the sound of
their names, or the ignorance of others.
When will life return to normal? Almost certainly, never. The country and
its families will construct a new idea of normal so that life can go on and
we can rebuild. We live in a 24-hour instant news culture where dramatic
images of horror or grief surround our children.The"new normal" for
children will have to be a world where they come to terms with a new
sense of threat and possible conflict, but nonetheless have the internal
resources and support to live happy, productive lives.
The child's world today is a global village, and children will have to
understand what it means to live with others who look and sound different,
have different cultures and values, and practice different religions. They live here and in faraway lands. In the September II disaster, more than 5,000
people from 80 countries perished. News of all the events was instantly
broadcast worldwide, and the search for friends and enemies is a global
one. If our lives and the lives of our children are not to be shrouded in
conflict, we will need to learn understanding, tolerance, and respect for
others — a difficult task when the drumbeat of conflict creates a "for us
or against us" mentality.
A climate of terrorism and war touches us all, but not equally. Some
will experience much more pain and distress. In addition to those who
have or will experience the events directly, there are many others already
living with trauma or overwhelming stress who are vulnerable to new blows.
There are also children and adults whose high sensitivity to tragedy and
trauma leaves them particularly vulnerable in times when fear and tragedy
are ever-present.
What happened to the world? It has become a place where we need to
support each other and our children more than ever before.
Children Need Our Strength:
How Do We Feel?
Adults largely set the emotional landscape for children. Children
depend on us to be strong and solid, to know what is happening
and to guide them through the shoals of troubled waters.
10 II
EFTA00305018
How did you feel watching the horror of September II? How did you react
to the growing realization that terror had come into all of our lives, that
many of us would have or might be directly drawn into the experience of
loss? Our hearts went out to victims and survivors and ached for the
world that had changed. How are you feeling now in a world proclaimed to
be at war with terrorism, and what might that mean today or tomorrow?
Knowing how you feel and finding your way to higher ground is critical
to helping the children you love and care for. Even as babies, children see,
hear, and feel our pain and despair, and they look to us for understanding,
reassurance, and hope. They have a sixth sense that detects unease and
uncertainty When disaster strikes, every child wants to know from you:
Will I be okay?
Will you be okay?
Will everybody I care about be okay?
The first step in helping children cope with turbulent times is to sort through our
own feelings and get the support we need. Children need from us all the low, strength, reassurance, and calm we can musterTheir sense of safety stems from us:
the big, strong adults who protect them from misfortunes they never imagined.
A distraught mother: "I tried to keep talking with my children
about what happened on September II, and they just didn't seem
to care — only that their TV shows were off. My husband is a
pastor, and last night we organized a silent, candlelight walk down
the main streets of our town. The thing my son was excited about
was that HE got to carry the flag. This seemed important to him
only because it was fun. I have four children benveen the ages of
6 and IS years old. Even my most sensitive child seems not to care.
What can I do to help them understand the magnitude of what has
happened? I have tried so many different approaches, but nothing
has worked. I don't expect them to sob like 1 have for the past few
days...but at least SOMETHING should come our of this. I thought
maybe they weren't talking because they were so scared...but they
said they were not scared. 1 asked them what they thought. They
decided that we should just annihilate the enemy. (Unfortunately,
they got that idea from me.) I talked about the children who will
be coming home to a missing parent. I showed them how we could
help by donating blood or money. I asked them how they would
feel if one day Dad just went off to work as usual and never came
home again. I just can't get through to them. I know they are not
putting on a happy act and that underneath they are very scared
and sad. Please help me."
12 13
EFTA00305019
Teenager: Mom is so sucked. My friends and I talk a lot about
terrorism, and, of course, I'm scared. I don't want to fly
to Grandma's this summer, but I'm not going to talk to her and
Dad about how I feel — they'll either freak or preach.
Who talks to their mom?
The anguished parent's emotional reaction probably overwhelmed her
children. Their reaction to the catastrophe and the distress at home was
actually fairly normal.
Some experienced the attacks of terror themselves or through the life of
someone they knew. But many more watched the television, thinking,
"That could have been me or my friend or relative. We could be next.
Why them and not us?"
We all feel and behave differently in response to trauma; the timing and
intensity of our feelings and the behavior changes that follow vary from
person to person. Some take it all in in a great rush and open wound of
emotion; others compartmentalize or push feelings down and try to
manage the response. The stress in each of our lives varies widely, as do
the supports that we have to cushion and offset the large and small
challenges to our well-being. But somewhere inside, we all feel
frightened and vulnerable. Common Emotional Reactions to Trauma
Shook: How could this happen?
Confusion: What does it all mean?
Fear or worry What will happen next; where, when and to whom?
Will it end?
Grief for someone I loved, or someone else like me
or those whom I love.
Anger at the people who perpetrated the attacks, at the
cruelty and unfairness of it all.
Guilt: Why them and not me? It's not like me to hate
and want revenge.
Helplessness: I can't make my world like it was — a safe,
manageable place.
Sadnesr Lives lost, children orphaned, futures turned to
dust and ash.
Isolation or alienation: I'm not sure if anyone
understands my feelings.
Hopelessness: I'm not sure all this effort is worth it;
what does it matter?
14 IS
EFTA00305020
Common Changes in Behavior
I don't know how many times I have been in tears. Or angry.
I either want to hug my kids or get away from them. I just want
to sleep. My husband is driving me crazy. He constantly
watches the news, or just works, and pays little attention to us.
He doesn't sleep much.
Many people respond to trauma with some of the following reactions and
changes in behavior:
Appetite changes
Change in sleeping patterns
Anxiety
Tension
Headaches and low resistance to illness
Crying
Anger or short temper
Fatigue
Hyperactivity
Mood swings
Difficulty concentrating
Numbness or apathy
Depression All of these reactions are normal, up to a point. You are not alone in these
responses. But when the reaction is intense and prolonged, seeking help is
important for you and the children for whom you care.
Taking Care of Yourself
To take care of children, you need to take care of yourself
Talk about your feelings with adults with whom you feel secure.
Try to create a daily routine and rituals that support your current
needs [routine is a morning cup of coffee; ritual is more personal
— drinking the coffee from your favorite cup while sitting in a
chair by the window).
Try to create a daily routine and rituals that support your
family's current needs.
Live well: eat right, get exercise, sleep.
Cry when you need to, and seek solitude when you have to.
Take breaks from the news and headlines.
Take breaks from others who bring you down.
Give yourself and those around you some slack for poor
behavior under stress.
Seek help if you feel that life is not becoming more manageable.
Replenish your spirit with friends, faith, family, music, or nature.
16 17
EFTA00305021
Understanding and
Supporting Children
A week after the terror in New York 4-year-old Kia asked her
mom when the planes would stop crashing and the buildings stop
falling. Her mother reassured her that it was all over. "No, Morn,
it happened again fast night, and this morning," said Kia. "Honey,
it's over," her mother said with a hug. "No! Come look," Kia
insisted, and her mother once again saw the familiar images
appearing on the TV screen, "But that's the same plane and the
same building. Thar happened last week," her mother explained.
"Oh," said Kia, still convinced that hundreds of planes had
attacked hundreds of buildings.
The planes keep crashing into the buildings. The buildings keep falling
down. The people keep emerging covered with dust and blood, day
after day And, if you are a child watching the news, it doesn't stop. If you
happen to be 3 or 4 or 5 years old, still learning to navigate the
confusing borders of time and space and what is real and what isn't,
you probably think it's dozens of planes and dozens of buildings. Daily
crashes result in daily destruction, and the child may always be thinking,
"When will it happen to me?"
I2-year-old Jason, Manny, and their friends spent time together
delightedly imagining all the ways the terrorist might strike again, terrifying their younger siblings. They focused on the gory details.
They also plotted grisly counter-terror initiatives. Manny's older
brother talked enthusiastically of enlisting in the armed forces.
Die Hard, The Terminator, JAG, and other action dramas are now taking
on new meaning for young adults, particularly boys. Their reactions to
world events and approaching manhood will reflect the fascination with
doing good (and evil) dramatically. It is normal for them to play the
roles of warriors and police.
18 19
EFTA00305022
Every Child Is Different
Anne, at the age of 3, paid dose attention to TV reports of any threat
— thaw, hurriames, and emthquakes — and nightmares alwuys foliated.
The loss of a pet. a friend mooing away, and the sorrows of distant
others were all felt intensely. Alejandro on the other had breezed
through his childhood with only a brief pause for the real calamities that
occurred around him. lOrn's vivid imagination and her empathy for
others left her seriously vulnerable when any tragedy crossed her path.
Malik and Tyler's 9-year-old response to airplane crashes were
similar while not appearing particularly upset, each needed precise
answers on an infinite number of details about the crash. And 15-year-
old Steven near let on that anything would shake his cool veneer.
Obviously; children are different, from adults and hoar each other But remembering
that in practice is not always easy for parents and teachers. Children think very
differently from adults, and at each stage of development they view the world
through their own unique lenses. From birth, children have their own sensitivity
to change, to unexpected events, and to distress.They respond to dramatic events
and stress in their own way and with differing intensity.
All children are vulnerable, but not equally A child already grieving over a lost
loved one (including a pet), divorce, or separation, may feel more vulnerable, as will
children who have families in crisis, or who are under stress for any number of
reasons. Unusually sensitive and empathetic children will also struggle more to
come to terms with events. Knowing the Child
Supporting children during times of uncertainty and stress begins
with knowing your child. The best indicators of distress in children
are changes in their behavior. Watch for behavior that is not typical
for the child: a normally outgoing child behaving shyly or withdrawing;
or a child becoming whiny, irritable, or anger-prone. A teen who
is normally cool and distant may withdraw from the family even
more. A child may regress to past behavior, thumb sucking or
defiance, clinging, or not showing the self-help skills of which
he or she is capable.
Remember, not all behaviors or behavior changes stem from a crisis. All the
other aspects of life and development are marching on — adjusting to
a new class or school, friends moving away or changing allegiances,
parents worried about layoffs, or a teen not having a date — all create
personal stress that may eclipse societal turmoil.
Children Under 3 Years Old
They know something is up.
Children under age 3 experience tragedy or disaster by absorbing the tension, fear,
or hurt of the people they love and the changes in the household or child
care program. Even very young babies react when parents are upset or depressed.
Two-year-cMs are beginning to understand the concept of hurt and may point out
hurt people. They also may want to comfort you and others who are upset.
2O 21
EFTA00305023
Infants and toddlers can only show their distress with the language
of behavior: eating (and pooping), sleeping, being contrary, clinging to
you, and crying.
What Do Children Under Age 3 Need?
Normal routines and favorite rituals
A peaceful household
Very limited exposure to the media and adult conversations
about crisis, disaster, or military engagement
Ample time with calm, loving, reassuring adults
Preschool Children
They know more than you think, and much of it is
incomplete or misconceived.
Preschool children are much more aware of world events than babies and more
aware than we think, but their understanding is limited.Very young children are
magical thinkers and do not live in our adult woddThey confuse fantasy and reality,
time and space, and are working through the concepts of cause and effect and
permanence. Their daily world is already populated with monsters, disasters,
nightmares, and heroes.The images on the news are not different from the fictional
images they see on the television screen, so the maid- impact of the tent( and its
aftermath is the effect that it has on adults new fears of bombs; anxiety about air
travel, buildings Wing down, and the threat of war. Children pay attention to adult
words, and words such as cad; raving, and retaliadon may make them feel insecure. Preschool children have a conscious awareness that people can come and
go, and in times of crisis are likely to have fears of abandonment. They feel
helpless because they now understand that they need protection and care,
and they worry,"Something might happen to those I love and need."
Children's sensitivity to tragic events as depicted on television varies widely Some
children barely notice or shake it off relatively quickly; some are very traumatized.
Most children fall in between those poles. Preschool children may ask a lot of
questions. They need honest answers, but do not need details that will disturb
them. Do not bring up issues that don't appear to be on the child's mind, but
do listen for hidden questions. Remember the old story about the S-year-old who
asked7Where did I come from?' Following a short discussion of where babies
come from, the child said,"Okay, but Tony came from Iowa. What about me?"
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22 23
EFTA00305024
Play is how children make sense of and come to terms with a world that
offers surprises and puzzles every day. Play is how children achieve mastery
over the situations in which they are powerless. Their dramatic play may
reflect the current events:
Building and destroying block towers
Flying and crashing planes
Playing police officers or soldiers
Playing doctors, rescue workers, and the injured or the dead
Preschool children also use art to work through and express thoughts and feelings.
They need adults who recognize that playing through life's horrors is normal,
who listen to them, and who do not react harshly, preach, or condemn. Children
need to play at being powerful, even evil. Unless play might lead to a child
becoming hurt physically or emotionally, it is usually best not to intervene.
Common Preschool Reactions to Stress:
Bed-wetting
Fear of the dark, monsters, or animals
Clinging to parents and caregivers
Nightmares
Toileting accidents — loss of bladder or bowel control, constipation
Speech difficulties [e.g., a loss for words, stammering)
Loss or increase of appetite Cries or screams for help
Fear of being left alone; fear of strangers
Confusion
Testing behavior
These can all be normal preschool behaviors. The key is to look for changes
in a particular child's behavior.
What Do Children Under Age 5 Need?
Normal routines and favorite rituals
A peaceful household
Limited exposure to the media and adult conversations about the crisis
Ample time with calm, loving, reassuring adults
Much verbal reassurance that you and they will be okay
Plenty of physical reassurance [e.g., hugs, snuggling)
To know where you and the others whom they love are at any
given time
Opportunities for you to listen and gentle conversation
Opportunities to draw or use clay to express themselves
Opportunities for and acceptance of play that may reflect the
current events with intervention only to avoid harm
Special time and reassurance at bedtime, including letting the
child sleep with you
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Elementary -School-Age Children
They know much more than you think and want to know more.
As children go through the school-age years, they increasingly
inhabit the world outside the home. They can understand reality, what
is real and what is permanent, but they lack perspective. They are
learning how events fit together and want to understand how things
happen and what impact events will have. They have a lot of questions
and expect honest answers about details that matter to them. They
understand loss and can identify with the people directly affected by
events. They think about what life is like for others. Their fears are real
and realistic from their limited perspective, and they often focus on
the fact that "it" could happen to them.
It is a time when they are imagining their adult selves — what they will
do when they grow up — and identify with adult roles. In times of crisis,
dramatic heroes and villains both hold fascination for them. Increasingly,
peers play a larger role in shaping thinking, feelings, and reactions to events. School-age children are interested in rules and the difference between good
and bad, right and wrong. Their sense of fairness and justice can lead to
outrage and strong, rigid opinions in the face of terrible acts.
Common School-Age Reactions to Stress:
Nail biting or thumb sucking
Irritability
Whining
Clinging
Aggressive behavior at home or school
Competition with younger siblings for parental attention
Night terrors, nightmares, fear of the dark
Avoiding school
Loss of interest and poor concentration in school
Withdrawal from peers
Regressive behavior (reverting to past behaviors)
Headaches or other physical complaints
Depression
Fears about war, air travel, building collapse, surprise attacks
26 27
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What Do School-Age Children Need?
Normal routines and favorite rituals
A peaceful household
Ample opportunities for time with calm, loving, reassuring adults
Adults who will find out what is on their minds and answer their
questions honestly with the details that matter to them
Verbal and physical reassurance that you and they will be okay
To know where the people they love are at any given time
Guided exposure to the news and adult discussion
Opportunities to talk and play with peers
Opportunities to play with adults
Opportunities to draw, use day, or take part in dramatic expression
Acceptance of play and dramatic conversation that reflect
the current events
Relaxed expectations at school or at home during the crisis period
Reassurance at bedtime, including letting the child sleep with you
Opportunities to help others and to participate in community efforts
Planning for safety measures to be taken in future disasters Junior High and High School Children
They know much more than you think, and they want to know more,
but not ohms from you, and they may or may not want to share.
As children develop through their teen years, their way of being in the
world and responding to traumatic events slowly changes from the reactions
of a child to the reactions of a young adult. Teens often feel overwhelmed
by their emotions. They can experience a vast spectrum of ups and downs.
Disasters or violent acts add to the mix. Peers are critically important, and
the group reaction can heighten anxieties or leave a child feeling alone and
out of step. Teens may respond to traumatic events with hyper-reactions or
professed indifference, particularly toward adults. Some will be glued to the
television and pore over newspapers and magazines; others will avoid the
news. Some may have difficulty expressing caring, concern, and anxiety. Inside
they may feel inadequate or guilty. Some may talk about gaining revenge or
joining the military, while others may be outraged by hypocrisy and take a
contrary view. Teens will track adult views closely, particularly around justice
and prejudice. Teens, particularly older teens, may worry about what the
future holds for them in a world where war is likely
Disasters are difficult for teens because they occur at the time of life
when they are often beginning to move away from family The need to
draw family together may cause resistance or conflict.
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Common Teenage Reactions to Stress:
Appetite and sleep disturbances
Headaches, or other physical complaints
Increase or decrease in energy level
Indifference
Depression
Confusionlpoor concentration
Poor performance in school
Rebellion in the home
Refusal to be cooperative
Aggressive behavior
School problems (e.g., attendance, fighting, withdrawal, loss of
interest, attention-seeking behaviors)
Withdrawal and isolation
What Do Teenagers Need?
A peaceful household
To know that you are there for them when they need it (and
want it)
To know your whereabouts (even if they don't admit it)
To be offered opportunities to talk about feelings — yours and theirs
— honestly, but without being intrusive; listening, not lecturing
30
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Your best and wisest adult perspective on war, justice, tolerance,
and other issues of the time
Opportunities to talk about feelings about the draft, military
service, and war
Adults who are willing to engage in serious discussions
Time with peers for play and discussion
Adults who encourage resumption of social activities, athletics,
clubs, etc.
Opportunities to help others
Group planning for safety measures to be taken in
future disasters
Structured but un-demanding responsibilities
To take care of themselves: eat, sleep, exercise
Temporarily relaxed expectations of performance
Individual attention and consideration when they ask for it
Changes To Help Children Cope With Stress:
A Quick Summary*
Be available.
Provide a peaceful household.
Listen, listen, and listen some more.
Be honest and answer their questions — at their level.
Respect differences in children — individual and age•based. Encourage consistency, everyday routines, and favorite rituals.
Make the environment safe for talking about feelings and thoughts.
Expect and allow for all kinds of emotion.
Give choices and be flexible — avoid power struggles.
Allow a lot of opportunities and different media for expression.
Encourage activity and play.
Support the child's friendships and social network.
Be a model as a human being.
Hug with permission.
Practice patience.
Support children — at their worst.
Expect behavior that is typical of a younger child.
Expect behavior that is beyond the child's years.
Live right — eat, rest, sleep.
Make bedtime special.
Resist overprotection.
Don't force talk and interaction.
Understand that playing is a way to grieve and sort
through fears and confusion.
Attend to the physical symptoms.
Reassure the child that he or she is not alone.
32 33
EFTA00305029
Set limits on behavior, and enforce them.
Remember triggers that will cause distress.
Plan family time together.
Be available for help if needed.
Take care of yourself.
*This list was adapted from 35 Ways to Help a Grieving Child
(The Dougy Center).
When to Seek Help
Reactions to traumatic events may appear immediately or after several days or
weeks. Most of the time, the symptoms detailed above will begin to disappear
as the child and family readjust. But if symptoms accumulate or persist over
time, it may be wise to seek help outside the family circle. For one family this
might mean turning to a pastor, a rabbi, or an imam for counseling; for
another, a mental health worker.Your employer or the outpatient clinic of
your local hospital can often help identify counseling resources.A counselor
will talk to your children to help them understand their feelings. Cr CI
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Helping Children Understand
Until a crisis hits, most children (and adults) don't spend their days
thinking about fundamental issues of life and death, war and peace, crime
and punishment, or tolerance and bigotry. All of that changes with acts of
terrorism or war. What do parents and teachers need to know now?
Answering Children's Questions
The aftermath of any disaster leaves us not only with physical destruction
and difficult feelings, but with hard questions, as well. Children need the
opportunity to talk about the feelings and issues that occupy the news —
with each other and with adults. Children may ask questions that test our
fundamental social and political views:"Why do people hate us?""Why are
those people so poor?""Do you believe in war?""What do you think of
those Middle Eastern countries? "Is America always right?"They may ask
34 35
EFTA00305030
spiritual and moral questions:"Why do people die?"" Why do some people follow his or her lead. Recognize the clues in a child's art,
die and some liverls it sometimes right to kill — even children?" play, or conversations with friends.
Children need our thoughtfulness and our honesty. No child will
ever look back and say, "Gee, thanks for lying to me':
Before talking to children:
Get your own feelings and thoughts straight.
Try to be your most thoughtful, calm, and emotionally stable self
when you talk to children. Be prepared for the inevitable difficult
questions about why people kill, why war happens, why people die,
and why people hate.
Think not only about what you want to say, but also
about how you want it to come across.
Depending on our words, tone, and body language, we may project calm,
thoughtfulness, sadness, anger, or vengeful self-righteousness. How do we
want the child to think and feel about us as human beings?
Ask children what they think the words that they
are using (war, terrorism, Arab, Islam, army) mean and what
feelings they are having.
Understand what they know and feel before beginning any dialogue.
Find opportunities to ask what's on the child's mind and Don't assume either a lack of interest or a strong interest without checking
first. When you encourage a young child to draw or ask a child about his
or her feelings, you give permission to think and feel scary or angry
thoughts.
Acknowledge feelings: Share your feelings, but
always be strong.
Children need adults to be strong in a crisis. You may be sad, scared,
confused, or angry, and you can share your feelings, but be your strongest
self. The child needs to draw on your strength.
Offer the reassurances you can.
From saying,"Lots and lots of strong, smart people are working hard to
keep us safe;' to reading a newspaper article on national efforts with an
older child, or sharing hugs that say,"I'm here for you;' help the child
get the response that he or she needs.
With younger children, try to control images that will
define war or terrorism in the child's mind.
The child hasn't seen much of life and can easily feel that everything,
everyone, everywhere is coming apart; everyone is hurt or going to be
hurt. The quantity and intensity of TV, radio, newspapers, and adult
36 37
EFTA00305031
conversation during a crisis can easily frighten children, and adults must try
to manage those images.Very young children often do not understand that
one incident generates a week of repeated images.
Respect the growing ability of school-age children and
teens to understand issues, and be honest with them.
Many older children may for the first time become interested in larger
issues of life in other countries, the military, war and peace, world religions,
poverty, tolerance, and life and death. For all of us, these issues have
replaced lurid scandals and local concerns in the headlines.
Stay tuned into the child.
Keep listening, asking, dialoguing, and reassuring as the child's thoughts and
feelings evolve. Don't provide more information than the child needs to
know.
Make the tragedy or conflict understandable to the child.
Every child is different, and the explanation of national and world events
needs to match the child's developmental understanding.
Protect your child's idealism.
Children are idealists. For them, the world is a good place, people are
mostly good, and life is worth living. Sudden exposure to violence and the
possibility of destruction tests their idealism and ours. If children are witcn t4c had; plges craft c, l,ad fel+ So. ry
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exposed to too much of life's dark side and too much pessimism, they may Will l be okay? Will you be okay? Will everyone I know and love be okay?
lose their sense of optimism and feeling that life is manageable.
In every conversation, stay alert to racism and
stereotyping and work for cross-cultural understanding
and respect for others. Be at your best as a human being.
In times of conflict,"us vs. them" mentalities, ethnic stereotypes, and
contempt for "foreign behavior" lead to racism and cultural bias that is
often unintentional, but damaging nonetheless. More than ever, it is time
to recognize and appreciate cultural differences and teach children to accept
and respect all ethnic groups and religions. Children need us to model
tolerance, respect for diversity, and the need to learn about other peoples,
cultures and countries.
Be alert for opportunities to steer children toward
helping actively.
The feelings of powerlessness and helplessness shared by both children and
adults are alleviated through action. There are hundreds of ways to connect
with others around the world and show our common humanity: pen pals,
children's fund drives, cultural exchanges, and community work.
Children's Fears
As children grow up, they become interested in larger issues. But the basis
of many questions and concerns that surface in times of crisis is fear. To help the child:
Identify the fear.
Give simple answers, and follow the child's lead in
continuing the dialogue.
Always try to reassure. Help children feel that it is extremely
unlikely this is going to happen to them, to you, or to others
whom they know (even if you are not feeling entirety sure
that is the case).
Respect the fears. Remember that fear, theirs and ours, is not
always rational.
In the aftermath of September '1,2001, children (and adults) may fear air
travel, the collapse of buildings, or riding on subways. They may worry
about parents or older siblings having to go to war, and they may react
to men who appear to be Middle Eastern or just "foreign." With young
children, the best way to break down fear is through your strong, calm,
thoughtful presence. Older children rely upon your strong presence
and your rationality:
People are working very hard to improve airport security, and
only four planes out of tens of thousands were involved.
There are millions of buildings in the country, and only
three were attacked.
The men who were responsible for this are not representative
of the millions and millions of Muslim men or Middle Eastern
40 41
EFTA00305033
people. Many followers of Islam from countries around the world
died in the attacks, too. Most Muslims are as sad, angry, and
shocked as anyone else.
War against terrorism is very serious, and our country is very
strong and powerful. Most other countries are on our side. Our
leaders are working to keep us all safe.
Good people live everywhere in the world; they come in all colors
and worship all religions and believe very strongly in world peace.
Children's Understanding of the World
All but the youngest children are aware that we live in a big world with
many countries and many different kinds of people. The world beyond our
borders becomes more real to us during international conflict. Interest in
the crisis presents an opportunity to help children learn about the world
and all of its people and to connect with them.
Use books and the media to explore the world's
peoples and environments.
As children grow up, introduce different ethnic foods.
Learn more about the nationalities represented in your child's
child care center or school.
Questions About Military Engagement,
War, and Terrorism
War on terrorism does not fit neatly into traditional definitions of war.
Children need to understand that war is when countries or peoples fight over problems much harder to solve than the everyday
problems among individuals.
Terrorism is when a few people do terrible things to hurt a group of people
or a whole country and use scare tactics to get their way. The terrorists
who attacked New York and Washington, D.C. on September II, 2001
oppose nearly everything they think that the United States stands for. But
almost all of the world believes that the terrorists committed a terrible
crime, even those who disagree with the United States on many issues.
42 43
EFTA00305034
Children are struggling with their own issues of how to resolve disputes
peacefully. When they see adults using violence, it raises many questions. It
contradicts everything we have taught them:"Use words,""Compromise,"
"Don't hit back,""Fighting doesn't solve anything;' or 'Thou shall not kill:'
How Do We Answer Younger Children's
Questions About Terrorism?
As Fred Rogers said:"There are some people in this world who are very
angry and haven't learned how to live with people they don't agree with."
They come in all colors and live in different places. And sometimes they do
terrible, awful things to hurt people. But there are many more people who
know how to get along, and they are all over the world working hard to
stop these people who do terrible things.
How Do We Answer Older Children's
Questions About Terrorism?
Older children need to understand that some very angry, very bad people
who hate the United States and want to destroy our way of life have killed
thousands of Americans and people from other countries as well. These
people are a pretty small group of extremists from a number of countries
but do not represent either the people or the governments of the
countries from which they come.
Children and adults need to understand that to avoid holding innocent
people responsible for these attacks, we must remember that terrorists are individuals. Timothy McVeigh was a male, white, American, professed
Christian, army veteran who bombed a building. All men, whites, Christians,
Americans, and veterans, did not bomb the federal building and did not
deserve our contempt; Timothy McVeigh did. We hold him responsible —
not others. Past terrorists have been women and men from many
countries and all ideologies and faiths.
The 50 or 100 or even 1,000 people involved in planning these terrible
attacks are reportedly Islamic men from a number of Middle Eastern
countries. All Muslims and all Middle Eastern people did not attack
America; a group of men who hate American policies and practices did.
Many Muslims died in the terrorist attacks. There are millions of Muslims
and Middle Eastern people who mourned American victims and donated
blood. It is no more acceptable to lash out at Muslims or Middle Eastern
people than it would have been to lash out at white, Christian Americans
after the bombing in Oklahoma City. Our anger, fear, and sense of
powerlessness can sometimes cause us to feel and want to do senseless
things — lust like the terrorists did.
Older children can understand that terrorism is a political response and
that the terrorists have specific issues with the United States' global
presence. They may want to discuss issues they read about in newspapers
or hear on the news. Even murderous attacks on ci
📷 Images in this document (37 detected; 6 largest described)
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[Image 1] The image shows a page from a document, which appears to be a book or a publication. On the right side of the page, there is a photograph of a young boy with a joyful expression. He is wearing a traditional outfit with a cap and a scarf. The boy is smiling and has his hand near his mouth, possibly in a playful gesture. The background of the photograph is not clearly visible due to the resolution o
[Image 2] The image appears to be a page from a book or a document with text and a photograph. The text is in English and seems to be discussing topics related to psychological well-being, such as self-esteem, self-concept, and self-awareness. The photograph shows a young woman with curly hair, looking directly at the camera with a neutral expression. She is wearing a light-colored top. The text is organize
[Image 3] The image appears to be a page from a book or a publication. On the left side, there is a photograph of a young girl with her hand to her face, seemingly in a state of distress or sadness. She has a headband in her hair and is wearing a sleeveless top. On the right side of the page, there is text that seems to be an article or a discussion section titled "What Happened to the World?" The text is t
[Image 4] The image shows a page from a book or a document with text on the left side and an illustration on the right. The text appears to be a letter or a note, and it includes phrases such as "When the killings' cracked I felt sad," "I am sorry," and "I love you." The illustration depicts a scene with two figures, one of which is crying. The style of the image suggests it could be a page from a children'
[Image 5] The image shows a book cover with a collage of photographs of children. The title of the book is "What Happened to the World?" and it is authored by "Jen Greenman." The cover features a variety of children from different ages and ethnic backgrounds, all looking directly at the viewer. The book appears to be related to children's issues or the state of the world from a child's perspective.
[Image 6] The image shows a page from a book or a publication. The page contains text and illustrations. The text is divided into sections with headings such as "What Do Children Understand About Death?" and "Parents Children." The illustrations are in a comic strip style, depicting scenes that seem to relate to the text. The text discusses topics related to children's understanding of death and parent-chil