C-CURE 9000

C-CURE 9000 Version 2.30 Galaxy Controller Integration Guide REVISION CO SOFTWARE HOUSE From Tyco Security Products 76 Technology Park Drive Westford. MA 01886-3140 Fax: 978-577-4392 Phone: 978-577-4000 EFTA01224242 C•CURE and Software House are registered trademarks of Tyco Security Products. The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco Security Products will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with permission or allowed under applicable laws. Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your regional sales manager. C•CURE 9000 Version: 2.30 Galaxy Controller Integration Version: 2.30 Document Number: UM-283 Revision Number CO Release Date: May 2014 This manual is proprietary information of Software House. Unauthorized reproduction of any portion of this manual is prohibited. The material in this manual is for information purposes only. It is subject to change without notice. Software House assumes no responsibility for incorrect information this manual may contain. © 2014 Tyco Security Products. All rights reserved. EFTA01224243 Table of Contents Preface How to Use this Manual Finding More Information xii Conventions xiii Chapter 1 Introduction Overview 1-2 Features 1-3 Architecture 1.4 Chapter 2 Installation Overview 2-2 Before You Begin 2-4 Getting the Galaxy Controller Integration Software 2-5 Installing the Galaxy Controller Integration 2-6 Uninstalling the Galaxy Controller Integration 2-12 Chapter 3 Configuring Galaxy to Communicate with C•CURE 9000 Configuring Galaxy Dimension Panels 3-2 Network Switch Port settings 3-6 Firewall Settings 3-6 Chapter 4 Galaxy Controller Overview 4-2 Creating a Galaxy Controller 4-2 Configuring a Galaxy Controller 4-3 Galaxy Controller Integration User Guide III EFTA01224244 Table of Contents Accessing a Configured Galaxy Controller 44 Deleting a Galaxy Controller 4-5 Galaxy Controller - General Tab 4-7 Galaxy Controller - Main Board Tab 4-9 Galaxy Controller - Triggers Tab 4-11 Defining a Trigger for Galaxy Controller 4-13 Removing a Trigger for Galaxy Controller 4-13 Galaxy Controller Groups 4-14 Adding a Galaxy Controller to Group 4-14 Galaxy Controller - Status Tab 4-16 Galaxy Controller - State Images Tab 4-18 Customizing Galaxy Controller State Images 4-19 Chapter 5 Galaxy Input Overview 5-2 Galaxy Input - General Tab 5-3 Galaxy Input - Triggers Tab 5-5 Configuring Triggers for an Input 5-5 Galaxy Input - Groups Tab 5-8 Adding Input to Group 5-8 Galaxy Input - Status Tab 5-11 Galaxy Input - State Images Tab 5-12 Customizing State Images for Galaxy Input 5-12 Chapter 6 Galaxy Intrusion Area Overview 6-2 Galaxy Intrusion Area - General Tab 6-3 Galaxy Intrusion Area - Inputs Tab 6-4 Galaxy Intrusion Area - Triggers Tab 6-5 Galaxy Intrusion Area - Status Tab 6-8 Galaxy Intrusion Area - Groups Tab 6-9 Galaxy Controller Integration User Guide EFTA01224245 TaUeof Contents Adding Galaxy Intrusion Area to Group 6-9 Galaxy Intrusion Area - State Images Tab 6-10 Customizing Galaxy Intrusion Area State Images 6-11 Arming and Disarming an Area from Monitoring Station 6-12 Chapter 7 Galaxy Output Overview 7-2 Galaxy Output - General Tab 7-3 Galaxy Output - Groups Tab 7-5 Adding Output to Group 7-5 Galaxy Output - Status Tab 7-6 Galaxy Output - State Images Tab 7-7 Customizing Galaxy Output State Images 7-8 Chapter 8 Galaxy Secondary Devices Overview 8-2 Galaxy Secondary Devices - General Tab 8-3 Galaxy Secondary Devices - Inputs Tab 8-5 Galaxy Secondary Devices - Outputs Tab 8-7 Galaxy Secondary Devices - Status Tab 8-9 Galaxy Secondary Devices - State Images Tab 8-10 Customizing Galaxy Secondary Device State Images 8-11 Chapter 9 Galaxy User Overview 9-2 Galaxy User- General Tab 9-3 Chapter 10 Event and Action Overview 10-2 Galaxy Actions 10-3 Galaxy Arm Intrusion Area 10-4 Galaxy Controller integration User Guide EFTA01224246 Table of Contents Galaxy Disarm Intrusion Area 10-5 Galaxy Bypass Input 10-6 Galaxy Reset Input 10-7 Galaxy Activate Output 10.8 Galaxy Deactivate Output 10-9 Galaxy Synchronize 10-10 Actions and Target 10-11 Chapter 11 Troubleshooting Troubleshooting 11-2 Chapter 12 Galaxy Journal Messages C•CURE 9000-Galaxy Integration Journal Messages A-2 Area Status in C•CURE 9000 A-6 Input Status in C•CURE 9000 A-8 vi Galaxy Controller Integration User Guide EFTA01224247 Preface Galaxy Controller Integration User Guide is for the new as well as the experienced Galaxy Controller and C•CURE 9000 system users. This manual describes the features of the C•CURE 9000 Galaxy Controller Integration system. The preface covers ♦ How to Use this Manual viii ♦ Finding More Information ♦ Conventions xi ♦ Software House Customer Support Center xii Galaxy Controller integration User Guide vii EFTA01224248 How to Use this Manual How to Use this Manual This manual includes the following sections. Turn to the appropriate section for the information you need. Chapter 1 "Introduction" Provides basic information about the C•CURE 9000 Galaxy Controller Integration software. Chapter 2 "Installation" Provides instructions for installing the Galaxy Controller Integration product. Chapter 3 "Configuring Galaxy Dimension Panels" Provides instruction to configure Galaxy Dimension Panels. Chapter 4 "Galaxy Controller" Provides instructions to create and configure Galaxy Controller and to use the available tabs like General, Trigger, Groups, Status, State Images. Chapter 5 "Galaxy Input" Provides instructions to create and configure Galaxy Input and to use the available tabs like General, Triggers, Group, Status, State Images. Chapter 6 "Galaxy Intrusion Area" Provides instructions to create and configure Galaxy Controller Intrusion Area and to use the available tabs like Inputs, Triggers, Status, Groups and State Images. viii Galaxy Controller Integration User Guide EFTA01224249 How to Use this Manual Chapter 7 "Galaxy Output" Provides instructions to create and configure Galaxy Outputs and to use the available tabs like General, Groups, Status and State Images. Chapter 8 "Galaxy Secondary Devices" Describes the secondary devices that can be connected to a Galaxy Controller and provides instructions how to use the available tabs like Inputs, Outputs, Status and State Images. Chapter 9 "Galaxy User" Provides information about the users configured in Galaxy Controller. Chapter 10 "Event and Action" Provides information about Event and Action and how to configure an action. Chapter 11 "Troubleshooting" Helps you to resolve the problems. Appendix A "Galaxy Journal Messages" Provides information about the customized Journal messages in the Galaxy Integration panel. Galaxy Controller Integration User Guide ix EFTA01224250 Finding More Information Finding More Information You can access C•CURE 9000manuals and online Help for more information about C•CURE 9000. Manuals C•CURE 9000 software manuals and Software House hardware manuals are available in Adobe PDF format on the C•CURE 9000 DVD. You can access the manuals if you copy the appropriate PDF files from the C•CURE 9000 Installation DVD English \ Manuals folder and install the Adobe Acrobat Reader. Adobe Acrobat Reader can be installed from the C•CURE 9000 Installation DVD English\ Reader folder. The available C•CURE 9000and Software House manuals are listed in the C•CURE 9000 Getting Started Guide Product Guide and Help section, and appear as hyperlinks in online.pdf file on the C•CURE 9000 DVD in the English \ Manuals folder. Online Help You can access C•CURE 9000 Help by pressing Fl or click Help from the menu bar in the Administration/Monitoring Station applications. Windows Help You can get help for the Windows products by selecting Help from the specific Windows Start menu or by going to the Microsoft website at x Galaxy Controller Integration User Guide EFTA01224251 Conventions Conventions This guide uses the following text formats and symbols. NOTE TIP O STOP Convention Bold Meaning This font indicates screen elements, and also indicates when you should take a direct action in a procedure. Bold font describes one of the following items: • A command or character to type, or • A button or option on the screen to press, or • A key on your keyboard to press • A screen element or name Regular italic font Indicates a new term. <teXt> Indicates a variable. The following items are used to indicate important information. Indicates a note. Notes call attention to any item of information that may be of special importance. Indicates an alternate method of performing a task. Indicates a caution. A caution contains information essential to avoid damage to the system. A caution can pertain to hardware or software. Indicates a warning. A warning contains information that advises users that failure to avoid a specific action could result in physical harm to the user or to the hardware. Indicates a danger. A danger contains information that users must know to avoid death or serious injury. Galaxy Controller Integration User Guide xi EFTA01224252 Software House Customer Support Center Software House Customer Support Center Telephone Technical Support During the period of the Agreement, the following guidelines apply: ■ Software House accepts service calls only from employees of the Systems Integrator of Record for the installation associated with the support inquiry. Before Calling Ensure that you: ■ Are the Dealer of record for this account. ■ Are certified by Software House for this product. ■ Have a valid license and current Software Support Agreement (SSA) for the system. ■ Have your system serial number available. ■ Have your certification number available. Normal Support Hours Monday through Friday, 8:00 M. to 8:00 M., EST. Except holidays. Emergency Support Hours 24 hours/day, seven days a week, 365 days/year. Requires Enhanced SSA "7 x 24" Standby Telephone Support (emergency) provided to Certified Technicians. For all other customers, billable on time and materials basis. Minimum charges apply—See MSRP. For telephone support contact number for all regions, see contacttechnical_supportaspx. xii Galaxy Controller Integration User Guide EFTA01224253 1 Introduction This chapter introduces the C •CURE 9000 Galaxy Controller Integration software that provides integration between the Honeywell Galaxy controller and Software House C•CURE 9000. This chapter covers ♦ Overview 1-2 ♦ Features 1-3 ♦ Architecture 1-4 Galaxy Controller Integration User Guide 1.1 EFTA01224254 Overnew Overview The C•CURE 9000 Galaxy Controller Integration software provides advanced, seamless integration with the Honeywell Galaxy Controller Security System, allowing customers to monitor their important intrusion system devices from the C•CURE 9000 Monitoring Station and Administration Station. The software also monitors the Controller status, Inputs, Outputs and Intrusion areas from the Administration Station. The general Galaxy Controller Series is made up of Galaxy control panels, one or more keypads and various sensors and detectors. All the keypads have an audible indicator and command entry key. They are used to send commands to the system and to display the current system status. The security system has several Inputs of area protection and each of these Inputs is connected to one or more sensors, for example, motion detectors, door contacts, and so forth. A sensor in an alarm will be indicated by the corresponding zone. The union of this high-end Galaxy Controller series product and the C•CURE 9000 application through the Software House C•CURE 9000 Connected Program Kit provides extensive system integration opportunities. It allows you to create and configure a Galaxy Control Panel and acquire Galaxy Control Panel status change. Area and Zone event status, and all alarms, troubles, emergency and information from Galaxy Intrusion System are stored in the system's detailed journal. Events from Galaxy Controller are logged to a C• CURE 9000 host through the TCP/IP protocol. The types of event messages logged can be fully customized through the Controller programming to include the following events: • Arming/Disarming areas • Input/Output status • Galaxy Controller system • Fire and Panic Alarms The Galaxy user can send command strings to the Galaxy Controller using the Galaxy Keypad for Inputs Bypass, Outputs on/off, area arm/disarm, and so on. 1.2 Galaxy Controller Integration User Guide EFTA01224255 Features Features The following is a list of major features supported by C•CURE 9000 Galaxy Controller Integration: • Supports GD-48/96/264/520 Controllers. • Provides a descriptive display of Controller, RIO and RF RIO events received. • Retrieves all Controller configuration data. • Synchronizes all Controller data. • Retrieves Area configuration. • Retrieves User configuration. • Retrieves Zone information • Retrieves Output information • Controls Zone, Intrusion Area and Output using Bypass/Reset, Activate /Deactivate, Arm /Disarm from C•CURE 9000. • Polls for Output, Zone, Area, System, RIO and RF RIO status. • Logs all the events into a Journal log and an Audit log respectively. • Scalable driver qualified with 50 Galaxy panels. • Supports instant Manual Actions. • Galaxy driver will run as Windows Service to enable redundancy settings. • Bypass State Image is available for Zones on Maps. • On re-synchronization disabled inputs and outputs are not re-enabled. Galaxy Controller Integration User Guide 14 EFTA01224256 Architecture Architecture The objective of the C•CURE 9000 Galaxy Controller Integration is to provide a standard interface between the Galaxy Controller product family and C•CURE 9000 through an Ethernet module only. The interface listens to the Galaxy Controller's unsolicited messages and communicates them to C•CURE 9000. C•CURE 9000 processes these messages and communicates them to users as object state changes, activities, events, and alarms, according to the way the Galaxy Controller objects in the C•CURE 9000 database are configured. The Galaxy Controller Integration interface gives you the ability to import a Galaxy Controller's configuration, Inputs, Users, Outputs and Intrusion Areas into the C•CURE 9000. The Galaxy Controller Integration interface also listens to Galaxy Controller event messages and processes them into C• CURE 9000 Journal messages. You can access the Galaxy Controller Integration interface on the C• CURE 9000 Administration Client by clicking the Hardware pane. The Hardware pane opens and you can access an existing Galaxy Controller or create a new one. Figure 1-1 displays the Galaxy Controller Integration Architecture. Figure 1.1: Galaxy Controller Integration Architecture COUPE 9009 Wiese. $4•41 (COPE 9000 P.m,. C 'tett CCUPE 91:O0 P•trol• C tell Aenrritrapen t Wen Altrywiltdptn It Von NI:ntenn, Slixofi 11knignni SZE o, 1111 II IL 1E= 1.4 Galaxy Controller Integration User Guide EFTA01224257 2 Installation This chapter provides instructions on how to install the Galaxy Integration software on a server or client system. This chapter covers ♦ Installation Overview 2-2 ♦ Before You Begin 2-4 ♦ Getting the Galaxy Controller Integration Software 2-5 ♦ Installing the Galaxy Controller Integration 2-6 ♦ Uninstalling the Galaxy Controller Integration 242 Galaxy Controller integration User Guide 2.1 EFTA01224258 Installation Overview Installation Overview Before installing the C•CURE 9000 Galaxy Controller Integration software, you must first install the C•CURE 9000 software on your target computer. For information on installing C•CURE 9000, see the C•CURE 9000 Installation and Upgrade Guide. Similar to the C•CURE 9000 system, the Galaxy Controller Integration has client and server components. You must install the client components on every computer that runs C•CURE 9000 client applications, and you must install the server components on the server computer. The Galaxy Controller Integration has the same hardware, software, and disk space requirements as C•CURE 9000; if the target computer can install C• CURE 9000, then it satisfies Galaxy Controller Integration requirements. You need to perform the basic installation process described in the following pages on each computer in your C• CURE 9000 system using the Galaxy Controller Integration Setup Wizard. When you install the C•CURE 9000 Galaxy Controller Integration software, the installation program automatically creates a Galaxy Controller folder at the Company Name root level of the Hardware Tree. Table 2-1 lists the steps to install and register the C•CURE 9000 Galaxy Controller Integration software on each computer in your C•CURE 9000 system. Table 2-1: Standard Installation Tasks Task 1. Install C•CURE 9000. I C•CURE 9000 Installation and Upgrade Guide 2. Close any open applications and diable vIrus-checking software. 3. Perform the pre•installation steps. -Before You Begin' on page 24. NOTE: You can stop the Crossfire services manually or during installation. 4. Get the Galaxy Controller Integration Software 'Getting the Galaxy Controller Integration Software on page 2.5 2.2 Galaxy Controller Integration User Guide EFTA01224259 Installation Overview Table 2.1: Standard Installation Tasks, continued Task 5. Start the Galaxy Controller System "Installing the Galaxy Controller Integration" integration program. on page 2.6. 6. Verify that the license exists for the C•CURE 9000 Installation and Upgrade Galaxy Controller Integration by running Guide the License program on your server. 7. If you did not select to restart the C•CURE 9000 services during the installation, you must manually start the start the Server Services and the Galaxy Controller integration service. "Starting the Server Services" on page 2.10 Table 2-2 on page 2-3 provides the installation information on a MAS (Master Application Server) and SAS (Satellite Application Server) environment. Table 2-2: Installation on SAS and MAS Installation on a.... Installs... MAS (Master Application Server) Nothing is installed. MAS remote client and any other client Only the Galaxy Controller integration systems. client objects are installed. No server or database objects are installed. SAS (Satellite Application Server) All Galaxy Controller integration components and database are installed. SAS remote client and any other client system • Only the Galaxy Controller integration client objects are installed. • No server or database objects are installed. Galaxy Controller Integration User Guide 23 EFTA01224260 Before You Begin Before You Begin You should perform the following pre-installation steps described below: -um Pre-installation StepS 1. If you are installing Galaxy Controller Integration on a corporate network, be sure to coordinate with your corporate network administrator. 2. To perform the installation, you must have the appropriate Window's permissions. You must be in the local Administrators group, or have equivalent privileges. See the Microsoft Operating System documentation or your system administrator for more information. 24 Galaxy Controller Integration User Guide EFTA01224261 Getting the Galaxy Controller Integration Software Getting the Galaxy Controller Integration Software The Galaxy Controller Integration software is located on the C•CURE 9000 2.30 DVD in the Integrations \ Intrusion \ Galaxy folder, and can also be downloaded from the Software House website. a To Download the Galaxy Controller Integration Software from the Software House Website 1. Open a browser and navigate to 2. Select Products, and then select Software Downloads in the list 3. When the login page opens, login. If you do not have account, you must create one. 4. On the Software Downloads page, select the "Software House Connected" link. 5. Select Intrusion from the list. 6. When the Intrusion Driver Downloads list is displayed on the right hand of the page, select the Galaxy Controller driver link for the version of C•CURE 9000 that you have installed. 7. Unzip the files to the folder on your local computer, or to a shared drive on the network. Galaxy Controller Integration User Guide 25 EFTA01224262 Instaling the Galaxy Controller Integration Installing the Galaxy Controller Integration You can install C•CURE 9000 Galaxy Controller Integration on a local computer from a shared drive over a network. To Install Galaxy Controller from a Local Drive (DVD or Download) 1. Log into the Server or Client with Administration privileges. 2. Insert the C•CURE 9000 2.30 DVD into the system drive, or navigate to where you have downloaded the software. 3. Navigate to the Integrations \ IntrusionWalaxy folder. To Install Galaxy Controller from the Network Drive 1. Log into the Server or Client machine with the Administrative privileges. 2. Map the shared drive (download area where you copied the Galaxy Controller software integration folder). Running the Setup Program To Run the Installation Program 1. Open the Galaxy folder and double-click on the Galaxy_Integration.exe. 2.6 Galaxy Controller Integration User Guide EFTA01224263 Instaling the Galaxy Controller Integration 2. The Windows Installer Preparing to Install dialog box briefly appears. The setup program then checks the system to see if it meets minimum requirements. If minimum requirements are met, a Welcome screen appears as shown in Figure 2-1 on page 2-7. Figure 2-1: Welcome Dialog Box Wtlrtµne to t1µ• InstalChteld Wizard the tallif 0000 Galaxy IntegratIon Irstathd1.0 Ward retatCOSE1020 &Say 140711010n a, taw 92•PRet TO Galina. dick Nen WARPING: 14•40,4{1•• • prOliKtId w tarrorytt Yrs al 1111:01404.41 teeles sm.. I I 3. Click Next to continue with the installation. The License Agreement dialog box, shown in Figure 2-2 on page 2-7, opens. Figure 2-2: License Agreement IlOcat•Apes•ti• — node* itlettno tans wont wont Ead Cm Litton Argenta' (EULA) • IMPORTANT READ THIS END-USER LICENSE AGREEMENT ('£L'LA') CAREFULLY BEFORE OPENLNG THE DISK PACKAGE DOWNLOADING THE SOFTWARE OR INSTALLING. COPYING OR OTHERWISE USING THE SOFTWARE THIS EULA IS A LEGAL AGREEMENT BETWEEN YOU ANTI SENSORMATIC ELECTRONICS, LLC (-TWO') AND GOVERNS .#1,1) • 44 ?VC C^C-Ilt•.•t • rfla ID • Wri.44: 11.4/* CI, I 'Yap Wa We on tenser neenent • 'trot tan% Ihe tent n the lei gement INK Cia-. - l caw., 1_ 4. Click on the I accept the terms in the license agreement rato button, and then click Next. You can also click Print a hard copy of the 1.cense agreement for your records. A copy of the license agreement is sent to the Galaxy Controller Integration User Guide 2.7 EFTA01224264 Instaling the Galaxy Controller Integration default printer configured in your printers settings. The Custom Setup dialog box opens, as shown in Figure 2-3 on page 2-8. Figure 24: Custom Setup Dia Box 1,1151Pheoressiespepassessersia Castes Sete SeleCT re dews teases w net rstaile0 an en wan n 00 W bee. Io <Ana hy• a lean • •Waird. •tatioe 0efengon Ove i lead< rea•es I /SAM en nes lwd Ora MIS Inc COPK•71•Ples1410010,0<ellnitt•raCe•OC•dab1 lenulthekl I es rem At Il NES • C- 5. In the Custom Setup dialog box, you can select the program features you want to install. NOTE If you are installing on a client-only system, then Galaxy Controller Client is only visible in the Custom Setup dialog box. NOTE If you do not want to install the Galaxy Controller server or client integration on the system, click on the icon to the left of the Server, or Client and select This feature will not be available. Galaxy Controller Integration User Guide EFTA01224265 Instaling the Galaxy Controller Integration 6. Click Next to continue with the installation. The Ready to Install the Program dialog box appears, as shown in Figure 2-4 on page 2-9. Figure 2.4: Ready to Install the Pn a ram Install DI. Bo Rea* to Mean the Pewee Te med. t eat to Nue ratalaten. Oa Neal w been the Mutate. If ea sae Oa tem ter Mine au et ya. esteem nem. de8tl. O C.x tot to mate led Coxed 7. Click Install to start the installation. After a few minutes, the Installation Wizard Completed dialog box appears. See Figure 2-5 on page 2-9. If you select Cancel, installation will roll back to clean state Figure 2-5: Installation Complete Dialog Box InstallThaeld Wizard Completed The Rotoldhest Morel Mt imumilutp coulee MOE 4:00 Cam Intememn Clck tn. m ere the mzeol Ste• to Melees Irotalte be Sun to Tyco Goal.. Sewell Galaxy Controller Integration User Guide 2.9 EFTA01224266 Instaling the Galaxy Controller Integration 8. Select Start the Tyco Crossfire services check box to start the Server Services. NOTE If Start the Tyco CrossFire services check box is not selected, Server Services will not automatically startup. 9. Click Finish to complete the installation process. Upgrading the Galaxy Controller Integration ■ To upgrade the Galaxy Controller integration from 2.10 to 2.30, upgrade C• CURE 9000 v2.10 to C•CURE 9000 v2.30 and then install the associated Galaxy Controller 2.30 integration. ■ To upgrade the Galaxy Controller integration from 2.20 to 2.30, upgrade C• CURE 9000 v2.20 to C•CURE 9000 v2.30 and then install the associated Galaxy Controller 2.30 integration. Starting the Server Services Before you can configure Galaxy Controller integration object, the CrossFire Framework Service, CrossFire Server Component Framework Service, and the Galaxy Controller Integration Service must be running. To Start the Server Services 1. From the Start Menu, select Start>A11 Programs>Tyco >Server Configuration. The Server Configuration Application opens. 2. Click the Services tab. 3. If the Status is displayed as "Stopped" for the CrossFire Framework Service under Framework Services, click Start. 4. If the Status is displayed as "Stopped" for the CrossFire Server Component Framework Service under Framework Services, click Start. 5. After the CrossFire Framework Service and CrossFire Server Component Service displays a status of "Running", click the Server Components tab. 2.10 Galaxy Controller Integration User Guide EFTA01224267 Instaling the Galaxy Controller Integration 6. If the Status is displayed as "Stopped" for the Galaxy Driver Service in Extension Services, click in the Enabled check box and then click Start. 7. When the status of the Galaxy Driver Service changes to Running you can use the Galaxy Controller Integration software.When the Crossfire Framework Service, Crossfire Server Component Framework Service, and Galaxy Integration Service each display a Status of "Running", you can configure Galaxy objects. You only have to enable these services once. C•CURE 9000 Galaxy Controller Integration Up-gradation ■ After upgrading C• CURE 9000 v2.02 to C• CURE 9000 v2.1, install Galaxy Controller Integration. NOTE Installation of Galaxy Controller integration on MAS Server is restricted from C•CURE 9000 2.10 and above. Hence after upgrading C•CURE 2.02 MAS to 2.10/ 2.20 MAS user has to manually uninstall Galaxy Controller integration from Control Panel on MAS Server machine. Galaxy Controller Integration User Guide 2.11 EFTA01224268 Uninstaling the Galaxy Controller Integration Uninstalling the Galaxy Controller Integration This section describes how to uninstall the Galaxy Controller Integration software from the Server computer and from Client computers of the security system. The Uninstall process removes all software components that were installed on the computer by the Galaxy Controller integration installation. Once the uninstall process completes, the computer returns to a clean state. NOTE NOTE Uninstalling this integration does not automatically removes objects that were configured in the C•CURE 9000 using it. Before you proceed with this uninstall, you MUST manually remove the objects from C•CURE 9000 to avoid potential issues with functions, such as partition deletion. Unless you intend to reinstall the integration and continue using it, please ensure that the objects are deleted before removing the integration. Please be advised that the Galaxy integration will shut down and restart the C•CURE 9000 services. Therefore, the Galaxy integration uninstall should be planned accordingly. To Uninstall the Galaxy Controller Integration 1. From the Windows Start menu, select Control Panel> Programs and Features. 2. In the list, click on C•CURE 9000 Galaxy Integration to highlight it. 2.12 Galaxy Controller Integration User Guide EFTA01224269 Uninstalliv the Galaxy Controller Integration 3. Click the Change button above the list. The Welcome dialog box opens as shown in Figure 2-6 on page 2-13. Figure 2-6: Welcome Dialog Box NC.CUltE9000Gelaity Integration -InstallShieldWaard LWelcome to the Insta!Shield Wizard for COME 9000 GaLow Integration The tentaleINel*) '61:ad Ail Glow INN to re:en:brow. ce remove C -CURE 9000 Giaay :Megaten. To combat. ekk Next. 4. Click Next. The Program Maintenance dialog box opens, as shown in Figure 2-7 on page 2-13. Figure 2-7: Program Maintenance Dialog Box ITY Program nentenance Rec.tronx or Re-c,e the 1,003n. Resin:W.3.am Remove Res tnivonze neullaten errors n tot pole.. INS COt0n -ova or canal Be,. **(Nuts, ed repay entries. Remove C -ORE 9))0 Galaxy :ntegalco bon vas ceepatrei. ENS Galaxy Controller integration User Guide 2.13 EFTA01224270 Uninstaling the Galaxy Controller Integration 5. Select Remove and click Next. The Uninstall Options dialog box opens, as shown in Figure 2-8 on page 2-14. Figure 2-8: Drop Database Tables Worst all Optmn, Pim:* ekc I Inc Or I vre 'Co woull W* the cry-gait to ovum Instolgvid Or co dmatme [Me; 6. Click the Drop database tables check box if you want to remove Galaxy Controller Integration database tables. Click Next. The Remove the Program dialog box opens as shown in Figure 2-9 on page 2-14. Figure 2-9: Ready to Remove Dialog Box C.CURE 9000 Goloy 'mimetic /I - InstellShreld Wood Remove tbe Program You Net Omen grimy< fie CV *Ma *Om vow twee Ock Romeo to remove COfl 9000 Gokay tntmembm from you computer. Mb removal, the "warn al **Net be avalable Ai me. If you mint to team or three ny setengs. 6d Beck instateit'd <spa MO Carat 2.14 Galaxy Controller Integration User Guide EFTA01224271 Uninstalliv the Galaxy Controller Integration 7. Once the uninstall begins, the Tyco CrossFire Service Alert dialog box appears as shown in Figure 2-10 on page 2-15. Figure 2-10: Tyco CrossFire Service Stop Alert NOTE 101-CUPE KW Way Interten - Instateld Wined Utietallog CCM 9000 Galaxy lottirotion Thermos fears T}I Staled we bop unnteled. Pima wan St the Irotal9WIS Whin! tewstab CORE 9(00 Galaxy Intecratco. The nay tike NWIIMPSAM Tyco CrossFrie Senice Mot Th, contain ad shutdown wry Tyco Ctostrite sewn that an 4-14 nairni9. Plain dick OK to cahoot or Cancel to end IN program. OK Next > Carat 8. To continue with the uninstall select OK. After a few minutes, the Uninstall Wizard Completed dialog box appears, as shown in Figure 2-11 on page 2-16. If you select Cancel, the system rolls back to a clean state. Galaxy Controller Integration User Guide 2.15 EFTA01224272 Uninstaling the Galaxy Controller Integration Figure 2-11: Uninstall Complete Dialog Box NOTE b) C•CURE 9)30 Galaxy Integration - InstaII hidd Wizard InstallShield Wizard Completed lbe Instatheld stud has %mewl* trataled C.OJRE 9300 Carr Integration. CM FM meat the ward. Thaw the Want Installer leg J Rest the Tree Croulke Sentes 9. Select Start the Tyco Crossfire Services check box to start the Server Services. If Start the Tyco Crossfire Services check box is not selected, Server Services will not automatically startup. 10. Click Finish to complete the installation. 2.16 Galaxy Controller Integration User Guide EFTA01224273 3 Configuring Galaxy to Communicate with C•CURE 9000 This chapter provides instructions on how to configure Galaxy panel to communicate with C•CURE 9000. This chapter covers ♦ Configuring Galaxy Dimension Panels 3-2 ♦ Network Switch Port settings 3-6 ♦ Firewall Settings 3-6 Galaxy Controller integration User Guide 3.1 EFTA01224274 Configuring Galaxy Dimension Panels Configuring Galaxy Dimension Panels 1'he following are the supported Galaxy Dimension panels: • Galaxy Ethernet E080-2 firmware version 2.08 and H/W 1.00 • Galaxy Controller panel Firmware version 6.10, 6.50, 6.70 and 6.79 Supported Galaxy Dimension panel models are: Table 3-1: Panel Detais Version Number of Users supported GD •46 V 6.10, 6.50,6.70, 6.79 100 GD•96 V 6.70, 6.79 250 GD•264 V 6.70, 6.79 999 GD•520 V 6.70, 6.79 999 To enable Engineering Access Key-in using keypad in the following sequence: 1. Open Engineering Menu 2. 12345, Ent,Ent,Ent 3. 48= ENG. ACCESS,Ent 4. 1=System Access,Ent 5. 1=Engineer,Ent 6. 0=Disabled press 1 to make it 1=Enabled, Ent 7. Esc,Esc,Esc To Enter Engineering mode Key-in using keypad in the following sequence: 1. 117711,Ent, Ent 3.2 Galaxy Controller Integration User Guide EFTA01224275 Configuring Galaxy Dimension Panels Assign an IP Address and Subnet Mask to the Galaxy Panel 2. 56=Communication, Ent 3. 4=Ethernet, Ent 4. 01=Module Config, Ent 5. 1=IP Address, Ent 6. Type the IP Address to be assigned to the panel. Use # for a dot, B to backspace. 7. Press Enter to save the IP Address 8. 4=Network Mask, Ent 9. Type the Subnet Mask. Use # for a dot, B to backspace. 10. Press Enter to save the Subnet Mask 11. 3=Gateway IP (if required) 12. Type the Gateway IP Address. Use # fora dot, B to backspace. 13. Press Enter to save the Gateway Address 14. Press Esc 15. Keypad shows 01=Module Config Configure the Galaxy panel to receive the events To configure the Galaxy panel to receive the events Key-in using keypad in the following sequence: 1. 56=Communication, Ent 2. 4=Ethemet,Ent 3. 02=Alarm Report, Ent 4. 1=Format, Ent Galaxy Controller Integration User Guide 3.3 EFTA01224276 Configuring Galaxy Dimension Panels 5. 2=Microtech, Ent 6. 1= Trigger events,Ent There are 20 trigger events and all of them should be "ON". This is done by' Ent'1=Status'Ent'1=On'Ent .E.sc. Step 5 should be repeated for all the 20 events. 7. Esc,Esc 8. 2=Primary IP, Ent 9. 1=IP Address, Ent Type the IP Address of the computer to which the panel has to be connected. Use # for a dot, B to backspace. 10. Press Enter to save the IP Address 11. 2=Port No., Ent, The default setting is 10002. B to backspace. You only need to change this if you have multiple Galaxy Panels. 12. Press Enter to save the Port number 13. 4=Account Number., Ent The default setting is 12345. B to backspace. 14. Press Enter to save the Account number. 15. 5=Receiver,Ent 16. 2=Dual,Ent 17. 6=Alarm Mon, Ent 18. 1= Trigger events,Ent There are 20 trigger events and all of them should be "ON". This is done by' Ent'1=Status'Ent'1=On'Enttsc. Step 17 should be repeated for all the 20 events. 19. 2=Account No. Ent Enter the above configured Account number. Press Ent. 20. Press Enter to save the Account number. 21. 4=Port Number,Ent Enter the above configured Port number. Press Ent. 22. Press Enter to save the Port number. 34 Galaxy Controller Integration User Guide EFTA01224277 Configuring Galaxy Dimension Panels 23. Esc 24. 8=Protocol, Ent 25. 1=TCP, Ent 26. Esc, Esc, Esc Configure the Galaxy panel to always allow Computer access. This is used only in Galaxy Controller Panel Key-in using keypad in the following sequence: 1. Open Engineering Menu. 2. 56=Communications, Ent 3. 4=Ethernet, Ent 4. 03 =Remote Access, Ent 5. 1=Access Period, Ent 6. 4=Any Time, Ent 7. 2=Mode, Ent 8. 1=Direct Access, Ent 9. Esc, Esc, Esc, Esc, Esc a To disable the encryption Key-in using keypad in the following sequence: 1. Open Engineering Menu. 2. 56=Communications, Ent 3. 4=Ethernet, Ent 4. 09 =Encrypt, Ent 5. 1=Alarm Report, Ent 6. 0=it should be set to zero, indicates Off, Ent Galaxy Controller Integration User Guide 3.5 EFTA01224278 Configuring Galaxy Dimension Panels 7. 2=Remote Access, Ent 8. 0=it should be set to zero, indicates Off, Ent 9. 3= SIA Control, Ent 10. 0=it should be set to zero, indicates Off, Ent 11. 4=Alarm Monitoring , Ent 12. 0=it should be set to zero, indicates Off, Ent 13. Esc, Esc, Esc, Esc, Esc 14. Exit Engineering Mode NOTE You should close Engineering Mode before attempting to receive the events from panel. To Close Engineering mode Key-in using keypad in the following sequence: 1. 51=PARAMETERS, Ent 2. 17 =Restart ,Ent 3. 1= Restart Ent, Ent Network Switch Port settings The Galaxy E080 Ethernet port is fixed as a 10Mb Half Duplex interface. Most of the Network equipment auto-senses these settings effectively, but sometimes you need to manually configure the port serving the Galaxy. Contact your local IT Support group for assistance. Firewall Settings If there is a firewall between the Galaxy and the computer, a software firewall is used on the computer, example: Windows Firewall, an exception will be required for the TCP port used in command control port number by default it 3.6 Galaxy Controller Integration User Guide EFTA01224279 Configuring Galaxy Dimension Panels is 10001 and Alarm Reporting port number of the Galaxy by default it is 10002. Alarm reporting port number will be unique to each panel and all these ports should be in the exceptions list of firewall. NOTE For more information See Galaxy Controller Panel Installer manual. Galaxy Controller integration User Guide 3.7 EFTA01224280 Configuring Galaxy Dimension Panels 3.8 Galaxy Controller Integration User Guide EFTA01224281 4 Galaxy Controller This chapter provides information and instructions to create and configure Galaxy Controller and to use the available tabs like General, Main Board, Triggers, Groups, Status and State Images. This chapter covers ♦ Overview 4-2 ♦ Creating a Galaxy Controller 4-2 ♦ Configuring a Galaxy Controller 4-3 ♦ Accessing a Configured Galaxy Controller 4-6 ♦ Deleting a Galaxy Controller 4-7 ♦ Galaxy Controller - General Tab 4-9 ♦ Galaxy Controller - Main Board Tab 4-11 ♦ Galaxy Controller - Triggers Tab 4-13 ♦ Defining a Trigger for Galaxy Controller 4-14 ♦ Removing a Trigger for Galaxy Controller 4-15 ♦ Galaxy Controller Groups 4-16 ♦ Adding a Galaxy Controller to Group 4-16 ♦ Galaxy Controller - Status Tab 4-18 ♦ Galaxy Controller - State Images Tab 4-20 ♦ Customizing Galaxy Controller State Images 4-21 ♦ Accessing Galaxy Controller Manual Action 4-22 Galaxy Controller integration User Guide EFTA01224282 Overview Overview The Galaxy Controller Integration software allows an operator with administrative rights to receive incoming events from the Intrusion panel and control the Intrusion panel as a system or specific zone input or output. Events from the Galaxy Controller are displayed on the Monitoring Station in the same manner as any C• CURE 9000 event, that is, a text description of the event, day, date, and time. A graphical display of the event is available together with an action message. Galaxy Controller events allow switching of C•CURE 9000 inputs, outputs, and actions. The C•CURE 9000 operators can only view or, view and control the Galaxy Controller inputs/outputs, groups and the whole system through the user's administrative rights associated with their usemame/password. An operator with authorization to control the system will be able to set/unset the alarm system, set/unset groups and omit individual inputs. Creating a Galaxy Controller To Create a Galaxy Controller 1. In the Navigation pane of the C•CURE 9000 Administration Station, click Hardware. The Hardware pane opens. 2. Open the Company Name folder by clicking to the left of the folder. 42 Galaxy Controller Integration User Guide EFTA01224283 Oven/low 3. In the Company Name folder, right-click the Galaxy Controller and select New. The Galaxy Controller opens, as shown in Figure 4-1 on page 4-3. Figure 4-1: Galaxy Controller•General Tab Mal mom a 0 Emit. Geed I Ws kW] hail &nal SW. I La mega I Cobble* Carta. •(-. oetwois Mr, ...von Fr Cam no••• Mites Pe II yea Lion Po:McPsi WA Cane Ccal be PAS wee ien swan. Cv iv+ 4. Enter a name for the Controller in the Name field. 5. Select Controller Type from the drop-down list. If Enable is selected, then IP Address is a Mandatory field. 6. Click Save and Close to save and exit. The new Galaxy Controller is added to the Galaxy Controller folder. Configuring a Galaxy Controller To Configure a Galaxy Controller 1. In the Navigation pane of the Administration Workstation, click Hardware. The Hardware pane opens. Galaxy Controller integration User Guide 44 EFTA01224284 Overview 2. Right-click on a Galaxy Controller and select Edit. The Galaxy Controller opens, as shown in Figure 4-1 on page 4-3. 3. Type an optional textual description for the Controller in the Description field. 4. Click the Enabled check box to establish communication between C• CURE 9000 and Galaxy Controller. 5. Select the Controller Type from the drop-down list and type the Account Number in the Controller Info section. Note: By default, the Account number is 12345. 6. Type data in the appropriate fields in the Communication Info section, for example, IP address, Port Number, Alarm Reporting Port Number, Command Control Port Number. 7. Select the Synchronize Users in Synchronize Objects section. Only if you require to synchronize users, else by default, all the other Synchronize are selected, those are: Synchronize Outputs, Synchronize Areas, and SynchronizeZones. 8. Click the Synchronize button. The configuration details of the Galaxy Controller are imported to C•CURE 9000. Suppose there are Inputs/ Outputs configured in C• CURE 9000, but not present in Galax Controller, 4.4 Galaxy Controller Integration User Guide EFTA01224285 Overview then after synchronization keyword "Unavailable" will be prepended to the Input/Output name in C•CURE 9000 as shown in Figure 4-2 on page 4-5. Figure 4-2: Galaxy Input Unavailable Keyword shown Post-Synchronization NOTE NOTE eve Hardware • 'Gem aw.• :JID • iturent• • GahooCostoler • 0 Gflog e Wilma kess OVA Secoeckry Ewa, It olY7:24itcre ▪ ^/7.S-Gficaft Of l:,-4-;;fica • • .1, *We mince :cfe:Ef-O}Y: *We °use" :cfe':62-O}Y : ovso":cfe:63-O}Y: Y.,IWe fisyso" :cfe':(440Y: l'e•eleJe revso" we':(5-o': Yi,IWe Ovso":".e':65-O)Y: Yr. *We rower yedste rouso- Cve':f2,R}D.: waxy boot X Caw OffOot y Cain SOOMaif,00.1 ..64 ce :uc Cy het lbw 71H- rms*, zorot0614110f0f4alaxy remove zoroV2403DX•Grisry rewo,:crelOGIAID/06-Coloxy rerwo,:cce0S-RPOLtiory rowan. zxo'-:454/0:0f4dzay =so, rofe:if40)':44daret row cr. ::re:5--PC-':5-Gaia-, rzwr:xe:6S-PC:5-Gdzci The Synchronize button will be enabled only when the Controller is communicating with the server, that is, the Status tab shows the Controller status as online. During synchronization, mapping between Input and Area will be deleted and re-created. When synchronizing first time it will create the Input and Area mapping. But on every consecutive synchronization, all the "Input and Area" data will be deleted and re-created. Newly created information is visible on the C•CURE 9000 Audit Log. 9. Click the Triggers tab to configure triggers for the Galaxy Controller. Galaxy Controller Integration User Guide 4.5 EFTA01224286 Overview 10. Click the State Images tab to view the state images for the Galaxy Controller. 11. Click Save and Close to save the configuration after editing the Controller. NOTE Whenever an Alarm Port is changed, disable and enable the Galaxy Controller in C•CURE 9000. Accessing a Configured Galaxy Controller To Access a Configured Galaxy Controller 1. In the Navigation pane of the C•CURE 9000 Administration Station, click Hardware. The Hardware pane opens. 2. Open the Company Name folder by clicking to the left of the folder, as shown in Figure 4-3 on page 4-7. 4-6 Galaxy Controller Integration User Guide EFTA01224287 Overview Figure 4.3: Hardware Tree Hardware 0114a• • any Ccotrollet O • Hadar. Toes I Soso, • Hactrmte DipialCatIcees a Fix. - ISC ConmPodt Cripag)Ilsne Paillico Debut) acC Cam Ports CCURE Mobk • •Gdavecrixik. 730 Gdary60.48 E: ircas leftwalAteas Q Lit Sectuko Devices a Us 3. Open the Galaxy Controller folder by clicking to the left of the folder. 4. To open the Galaxy Controller, right-click the Galaxy icon or name and select Edit. The Galaxy Controller opens in the General tab. You can also access a Galaxy Controller in the Dynamic View, as described in Step 3 of "Deleting a Galaxy Controller" on page 4-7. Deleting a Galaxy Controller To Delete a Galaxy Controller 1. In the Navigation pane of the Administration Station, click Hardware to open the Hardware pane. 2. Select Galaxy Controller from the Hardware pane drop-down list. Galaxy Controller Integration User Guide 4.7 EFTA01224288 Overview 3. Click to open a Dynamic View showing all Galaxy Controller, as shown in Figure 4-4 on page 4-8. Figure 4-4: Galaxy Controller Dynamic View Calair Corea* • Mist Tit* bla 0•314C•ikain • al unorom •• StioiCaisit • 0 111 FS `alt a beam Aim I® wow Vu—•Grrrrrlt • ris, DA. Cpl h.. se cr...O LIn Ga Ga fris•••• In 4. Right-click the Galaxy Controller in the list that you want to delete and select Delete from the context menu. A Delete Confirmation message box appears stating "Are you sure you want to delete the selected Galaxy Controller object?" 5. Click Yes in the message box to delete the Galaxy Controller. 4-8 Galaxy Controller Integration User Guide EFTA01224289 Galaxy Controller - General Tab Galaxy Controller - General Tab As shown in Figure 3.4, the Galaxy General tab lets you select a communication port and shows you the basic information of the Controller. Figure 4-5: Galaxy Controller General Tab Oa. Plas OISS DAM Gonmi Ismun I Crew] seal Sien..P*1 Casio so Carasewarcn 1,0 'P.a.. 104,811BI heN lax alas AS. Pawing Poe Ikea. TOX) C,..d Caro Poi Nub '00 Syntax...en Sorcinng•Oabcnt r. r. r s— Table 3-1 describes the fields on the Galaxy Controller General tab. Table 4-1: Galaxy Controller • General Tab Options Descriptions Name Enter a unique name up to 100 characters long for the Galaxy Controller. Description Enter a general comment about the Controller. Galaxy Controller Integration User Guide 4.9 EFTA01224290 Galaxy Controller - General Tab Table 4.1: Galaxy Controller - General Tab, continued Options Descriptions Enabled Select the Enabled check box to establish the communication between C•CURE 9000 and the Galaxy Controller. Note: If you cannot establish a connection successfully, check the physical connection between the Galaxy Controller and the server. Controller kilo Controller Type Select the type of Galaxy controller from the drop-down list. The possible options are GD-48,GD-96, GD-264, GD520). Account Number Type the Account Number for the supported Galaxy Controller. The Account Number can be in the range of 1 to 65535. By default, the Account number is 12345. Application Version Displays the Galaxy Controller version (Readtmly field). Communication Into IP Address Type the TCP/IP network address of the Galaxy Controller. Pon Number Type the TCP/IP port number of the Galaxy Controller. Alarm Reporting Port Number Type the TCP/IP port number to which the events will be sent. Note: if multiple Galaxy Controlers are in use, there should be a unique Alarm Reporting Port Number. Command Control Pon Number Displays the Command Control Port Number of Galaxy Controller. The Port Number is in the range of I to 65535). By default, the Command Control Port Number is 10005. Synchronization Synchronize Click this button to synchronize the Galaxy Controller with C•CURE 9000. 4-10 Galaxy Controller Integration User Guide EFTA01224291 Galaxy Controller - Main Board Tab Galaxy Controller - Main Board Tab Figure 4-6 displays the Main Board inputs, outputs and devices connected to the Galaxy Controller. Figure 4-6: Galaxy Controller • Main Board Tab Embira Peas. Owes Gam, EU...awl' ficom I Gaga l t••••• CA....0•• I Men Osittlf qn• Qe.s• Canips3 I "".". • ••••••••••••• • es.. SIMI,. I eve 00 IR/ aOOY r • a ..s.6.4 tomo• vaaa ter CheiS Tice . 10"1.1 0 Outs& • 1 Or/psi U Odadrit01 01004••••• PPS 6000002.00••••• ChaSIODIFIS004ava• r draw. Nab • Own.. 1.7 11141aES I0, lei KO Carpal ROKIParaka Table 3-2 describes the fields on the Galaxy Controller Main Board tab. Table 4-2: Galaxy Controller • Main Board Tab Fields ! Descriptions Main Board Inputs Create All Inputs Click this button to enable and display all the Inputs on the Galaxy Main Board on the Monitoring Station. Delete All Inputs Click this button to delete all Inputs on the Galaxy Main Boar