PHSSR Saudi Arabia 2025
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On 4 March 2020, the Saudi Arabian government also suspended the Umrah. Its resumption,
organised and approved by the Ministry of Hajj and Umrah, consisted of four phases (see Figures 15
and 16).
86 Sustainability and Resilience in the Saudi Arabian Health System
The Partnership for Health System Sustainability and Resilience Figure 15: Timeline of the resumption of Umrah in 2020
The first phase , on 4 October 2020, only permitted pilgrims who were Saudi citizens or residents.
Participation was limited to only 20,000 pilgrims per day and use of the Eatmarna (meaning ‘Let’s
perform Umrah’) application to obtain permits was mandatory to further control the number and
health status of those attending. The wearing of face masks was mandatory and social distancing
was strictly enforced.
The second phase , from 18 October 2020, permitted Saudi citizens and residents to perform Umrah
and pray in the Grand Mosque, with capacity limited to 75%, allowing 15,000 pilgrims and 40,000
worshippers (e.g., prayers and visitors) per day.
The third phase , from 1 November 2020, allowed pilgrims from abroad to perform Umrah with a full
capacity of 20,000 pilgrims and 60,000 worshippers per day.
The final phase allowed Umrah and prayer to be performed at the two Holy Mosques at normal
capacity in 2023.
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