Document text
BN9.b6
b7C
09/2s/01
GAIL JAWAHIR Date of Birth[::::::::::::::] SocialI
Security Account Number[::::::::::::]Customer Service Representative,
UNITED AIRLINES, Boston, Massachusetts MA!, 1734-7572, was
advised of the identity of the interviewing agent and the purpose of
the interview. She then provided the following information:
JAWAHIR was asked to look at a photograph in order to
determine if she recognized the individual as a passenger on flight
175 on September 11, 2001. JAWAHIR looked at the photograph and was
unable to make a positive identification. She stated that she did
not see the two Arab males who she now knows were booked in the first
class cabin for that flight. She only saw the two Arab males who
were in the business class section because she had contact with them
at her ticket counter. Since they already had tickets, she moved
them on to the check in area.
JAWAHIR stated that she did not recognize the photograph
as either of the two men that she had dealings with on the morning of
September 11, 2001.
ALL IHFURHATIQN IUNTAIEED
HEREIN IS UHELA33IFIED
DATE lEll2Di6 BY 5U3E% AUCEBAHFEPBKYHU
O9/25/O1 Boston, MA b6
265ABS-280350-302 ' b7c 09/27/01
SA kjmo
I
FD-302 Rev. 10-6-95!
_ 1 _
FEDERAL BUREAU OF INVESTIGATION
Date of transcnpnon O9/28/2001
_ On 09/28/2001, Special Agentsi ID5 [:::::::;:::%linterviewed Gail Jawahir, DOBI | social security£3; accoun nu erE:::;:::::::] at her place o emp oyment United Airlines,
Logan Internationa Airport, Boston, Massachusetts. After being -
advised of the identity of the interviewing agents, she provided the
following information:
Jawahir is a Customer Service Representative at the check in
counter for United Airlines, Logan International Airport, Boston,
Massachusetts. The morning of 09/11/2001, she checked HAMZAH and AHMED
ALGHAMDI into United Airlines flight 175. She recalled that the first
individual she checked in had a Florida Driver's License and the second
individual had a Virginia Drivers License.
She was originally interviewed by FBI Boston and a
Massachusetts State Police Trooper.
SAs| ishowed Jawahir a photo lineup of
twelve individuals who are believed to have been involved in the
O9/ll/2001 terrorist incident. Jawahir could not recall exactly what
the two men looked like. However, she commented that the photo of
MOHAND AL SHEHRI resembled one of the men she checked into United
flight 175. She also commented that the photo of SAEED ALGHAMDI looked
like the second man she checked in. She noted again that she did not
get a good look at the second man.
ALL II-IF5JF¥.Hj1TIlIlI']' EDI-ITli1IIi|ED
HEPIEIIII IS IDllILlt5EIFIEIII
DATE l2lLZJClEl5 BY t5lI32¢1 AUC,-"BAH.-"CPB.e"fI*H
Imwwmmnm 09/28/2001 m Boston, Massachusetts
A nm# 265A-NY280350-BS Dmemmd 09/28/2001
SA | ba by SA b7C
This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency;
-
FD-302 Rev. 10-6-95!
_1_
FEDERAL BUREAU OF INVESTIGATION
b6
Ib/C
I Date of transcription O 9 / 2 1/2 O O 1
GAIL JAWAHIR, Date of Birth DOB i I, Social
Security Account Number SSAN!| | Customer Service
Representative, UNITED AIRLINES, Boston, Massachusetts MA!, was
advised of the identity of the interviewing agent and the purpose of
the interview. Also present was Massachusetts State Trooper PI
DOWNSBOROUGH. JAWAHIR provided the following information:
y JAWAHIR has been employed with UNITED AIRLINES for
approximately 13 years. She is currently assigned to Customer Service
and responsible for the ticketing and check in of passengers. She
normally works the 4:30 a.m. to 1:00 p.m. shift.
JAWAHIR arrived to work at approximately 4:30 a.m. Upon her
arrival, she discovered that she been assigned to work with the basic
checkin of passengers. JAWAHIR advised that she prefers to work with
ticketing and switched job assignments with UNITED AIRLINES employee
KAREN GRIFFITH. JAWAHIR stated that at approximately 4:30 a.m., UNITED
AIRLINES had their normal daily briefing. This briefing is a
discussion about flights, weather, and assigned positions. The purpose
of the briefing is also is to address any vacancies due to employees
calling in sick. JAWAHIR recalled that everyone was present that
morning.
At approximately 5:00 a.m., JAWAHIR opened her counter and
started with the first of the customers. JAWAHIR recalled checking in
a number of people who were scheduled to fly on UNITED AIRLINES Flight
175, Boston to Los Angeles. However, JAWAHIR stated that passenger .
flow was very slow and she did not check very many people in.
Shortly before 7:00 a.m., JAWAHIR recalled two well dressed
males approached her ticket counter. JAWAHIR advised that one
of the males Subject #1! indicated that he wished to purchase a
ticket. JAWAHIR advised that he spoke very poor English. JAWAHIR
stated that she asked, checking in or buying a ticket? The man,
#1!, who JAWAHIR identified as being of Mid Eastern descent, responded
purchase ticket. JAWAHIR noted that she observed that Subject #1 had
a UNITED AIRLINES envelope with a UNITED AIRLINES itinerary in hand.
JAWAHIR stated that she informed #1 that he did not need to buy a
ticket, that he already had a ticket and he simply needed to go to the
ALL INFCRHATIHN CONTAINED
HEREIN IS UNCLASSIFIED
' DATE 12-11-znus BY 5u324 AUCrBAw:tPB;YHwArabic
Imm@mhnm 09/11/2001 M Logan Airport, Boston, MA,
FiIe# 265DNY28035O bf Datedictated O9/l6/20011:
W
This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency;
bzews
FD-302a Rev. 10-6-95!
265DNY28035O
Cmmwmm0WD6m0f GAIL JAWAHIR ,On09/ll/2001 ,PQe 2
check in area. JAWAHIR advised that both men subsequently depard for
the line to check-in for flights.b7C
JAWAHIR advised that the two young Mid Eastern men walked
over to stand in the check-in l' called that UNITEDit AIRLINES Customer Service Agent was the representative
who dealt with the two Middle Eastern gentlemen. JAWAHIR advised that
the men must have told[:::::]that he wished to buy a ticket, as[:jii:7fkent both men back to JAWAHIRs counter.
JAWAHIR stated that Subject #1 again said that he needed to
buy a ticket. JAWAHIR asked to look at his itinerary and found that he
was booked on UNITED AIRLINES Flight 175, Boston to Los Angeles.
JAWAHIR added that the gentlemen, whose last names both started with an
A, were in the business class, row 9, in either seats A and B or B
and C. JAWAHIR added that Subject #1 used a Florida driver's license
for identification, and recalled that the city listed on the driver's
license was something Beach. JAWAHIR stated that she then asked both
Subject #1 and Subject #2 the security questions. JAWAHIR-advised that
both #1 and #2 had problems answering the security questions. JAWAHIR
went over the questions again very slowly and received the appropriate
IESPODSGS.
JAWAHIR advised that #2 had a paper ticket, that appeared to
have been mailed to him. Number 2 utilized a Virginia drivers license
as his form of identification. JAWAHIR stated that both men checked in
one bag. JAWAHIR recalled that each bag was normal in size and did not
appear to be very heavy. JAWAHIR added that the bags were the size
that you would normally utilize if you were gone for a week. JAWAHIR
added that both bags looked new. JAWAHIR advised
men had one carry on bag with them. _
JAWAHIR advised that she issued the two
passes, in row 9, in the business class section.
she asked the men if it would be okay to have her
passes in one envelope. JAWAHIR advised that she
whether the men understood the question, but theythat she thought both
men two boarding
JAWAHIR added that
place both boarding
was uncertain as to
indicated that it
would not be a problem. Thus, JAWAHIR placed both tickets and boarding
passes in one envelope. JAWAHIR also circled the gate number, gate 19,
on boarding pass. JAWAHIR then directed the two men in the direction
of the security gate. JAWAHIR advised that they departed in that
direction. JAWAHIR added that she did not observed the_men with either
cell phones or pagers.
FD302a Rev. 10-6-95!
265D-NY28035O
Continuation 0fFD-302 of GAIL JAWAHIR , On O 9 / 1 1 / 2 O O 1 , Page Q-
JAWAHIR described Subject #1 as a Mid Eastern male, early
20's, approximately 5'4", with a slim build. JAWAHIR recalled that
this individual was very well dressed, with well trimmed hair and a
button down shirt. JAWAHIR advised that #1 had dark hair which was
combed back and very short with bangs. He did not have any facial
hair, nor did she recall glasses or jewelry.
JAWAHIR described #2 as shorter than #1, well dressed wearing
what appeared to be a dark suit. He also had short hair and a dark
skin tone. -
JAWAHIR recalled that the suitcases that the men checked in
were soft sides with handles you could use to pull the suitcase behind
you. JAWAHIR recalled that the handbags looked like a briefcase.fJAWAHIR did not recall either man emanating any type of scent, aria:
thought that they seemed to be students.
JAWAHIR was asked if she would recognize the name of the
passengers from the UNITED AIRLINES manifest for Flight 175. JAWAHIR
advised that she thought she would be able to pick the names out, as
they had the same last name. JAWAHIR was shown a manifest and
immediately indicated that HAMED ALGHAMDI and HAMZA ALGHAMDI were the
two Mid Eastern individuals who checked in with her at the ticket
counter. JAWAHIR added that she was positive that those were the names
utilized by the two men.
JAWAHIR stated that she recalled the men well enough to
attempt and provide information for a sketch of the two men.
JAWAHIR lives at] lhome
telephone number | I work telephone number| |Her UNITED AIRLINES identification number is[::::::] -
JAWAHIR provided no additional information at this time.
FD-302 Rev. 10-6-95!
b6
Eb 7C-1- 4
FEDERAL BUREAU OF INVESTIGATION
Date of transcription O 9/2 1 / 2 O O 1 I
|:|telep as advised of the identity of the I
interviewing agent and the nat ' '|Present for the interview were I
MADELINE "AMY" SWEENEY DOB 12/14/65, was employed as a flight I
attendant FA! with American Airline for 14 years. She has been
stationed in Dallas and New York. She has been based at Logan. '
International Airport in Boston for 12 years. I
On September 11, 2001 AMY awoke at approximately 4:30am, she
left her residence at| Iat approximately
5:3Oam.. She drove herself to an employees parking lot in Chelsea, MA.
This usually takes one hour. A shuttle bus takes airline employees to
Logan from the lot.
AMY called[::::::::krom her cellular telephone at
approximately 7:15am, SPRINT PCS|
in the nam LINE A. SWEENEY. This call was made from theairplane. I considered this hiqhly unusual. [:::::::]stated that
their| | riding the bus without AMY
that her daughter got off to was today. AMY was checking to make sure
school without a problem. E::::::] stated that the call was made before
the plane had taken off. He stated that AMY was acting normally and was
not alarmed. He stated that he did not overhear any unusual noises orconversations. Their conversation lasted a few minutes.[:::::::::]
stated that AMY's flight, AA 11, was scheduled to depart at 7:45am.
The flight did not depart until 7:59am.
_ Ifor 9:00am. He heard about a plane crash into
the World Trade Center WTC! on the radio. While at the meeting
location he and co-workers listened to the radio for more details. He
heard the news of the second crash. At approximately 9:45am, themeeting started. [:::::::]did not feel right, so he left the meeting
ALL II1IFIIlP!l-LiLTIlIlI~I EUNTHIIUED '
HEPEII-I IS LIICELASSIFIEIIE
DATE 12-ll-EUD6 Iii? @3324 AT.TC.-'BAI.f'|I7?B_.>"."l*§I~I
Investigation on O 9/2 O/2 O O1 at ACtOI1, MA
Filr-1# 265D-NY28035O Daiediated O9/21/2001
MS . I
This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency;
DIM Q»
FD-302a Rev. 10-6-95!
265DNY28035O
CmmwmmoWD3Mof I | ,OnO9/20/2001 ,P@e 2
b6
Ib7Cand called AMY's cell phone and left a message asking
she had a chance.AMY to call when
Sometime after 10:00am[:::::::]received a page listing an out
of state number. He called the number and spoke with
i AMY's from Flight Attendanta classmate of
school. The classma that he hadhoped AMY was not on the doomed flight. He gaveif:iiiifjan 800 number
AA had established for family members.
[:::::::]made several attempts to contact the 800 number with
negative results. | Icontacted a lieutenant at the Environmental
Police,| F1 an attempt to qain info ion from Logan. Hewas able to speak with? konfirmed with
E:::::::]that the doomed flight was AA ll.
A sort time later the classmate called back[:::::::]that AMY1s flight and crew were involved.and advised
The 800 number was accessed and AA unofficially confirmed
that AMY's flight had crashed into the WTC.
[::;::;1 then received a call from AMY's parents advising that
she was on t e ight.
E:::::::::::::1 an EPO drove[:::::::]to his parents house in
Boxboro, MA. They arrived at ll:OOam.
AA contacted[:;:::;:]at approximately 4:00pm and officially
confirmed the crash of t e p ane.
I I land advised her to
so that he may report his tele hone conversation withpointE:::::::]spoke with SSA[i%::::::::]and informed
cellular telephone call, the phone number and billingcontact the FBI,
AMY. At some
him of the
information.
AA contacted[:::::::]to advise of the FBI briefing to family
members at the airport Hilton. [:::::::]advised that he could not make
the briefing. AA advised that it would be a waste of
worry. ,time and not to
I lwas in Ireland when this event
occurred. He was flown back home by AA. This took several days. AA
also set up accommodations for family members a hotel in Boxboro.
FD-302a Rev. 10-6-95!
265D-NY28035O
Continuation ofFD-302 of Z , On O 9 /2 O / 2 O 0 1 , Page 3
. On September 13, 2001 in the early evening,[::::::]received
a telephone call from AA stating that AMY had made an additional
telephone call to the airline and that she had relayed crucial
information and remained extremely calm.
I I contacted an individual who paged ASAC[:::::::::::::]'ASAC| Icalle after midnight on O9/14/2001. ASA was
able o provide with additional details.
O 09/14/2001 AMY's| Idrove to Boxboro fro$% n
I I They spoke with a represendgsive
from AA. The representative gave them details of the telephone
conversation AMY had with the ground control. AA also advised that FA
BETTY ONG had called reservations from the flight and spoke for
approximately 20 minutes. ONG may have been sitting next to AMY.
On Saturday O9/15/2001 a memorial service was held for AMY.
was introduced by of AA to as theperson who had spoken with AMY on L;;:;;;;;:] | gas extremelydistraught and could only provide lwith brief details of the
conversation. -
On Tuesday O9/18/2001 AA care givers discussed benefits with
On O9/19/2001[::;::;:]watched.nightline on ABC. This program
told the story of AMY's te ep one eported by the LA Times.The story had quotes oE:ihf:fili. T;ii:if;fassued that this informationwas leaked by the FBI. spo e wit ASAC [E;;;;;;;;}::] via
telephone at approximately 1:00am on O9/20/2001. assured[::;::::]that he would investigate a potential leak. E:::::] also
re erenced the possibility of a transcript of the phone conversation.
[:::::::::E%::::::]left a message with[::::}t AA requesting a call from
At approximately 11:00am poke with[:::::::]
[:::::::::]denied speaking with the media. gave exact details
of the telephone conversation.
[:;:::::]stated through his knowledge of AA flight protocol,
from AMY, i was ironic that the only two FA's that were stabbed and
overpowered were numbers 1 and 5. These FA's were the only individuals
to carry cockpit keys on their person. All other FA's place these keys
in their flight bags.
FD-302:1 Rev. 10-6-95!
265D-NY2803S0
%mmwmnMH®N2M _4E:::::::::::::::] ,OnO9/20/2001 ,Pge 4
[::::::]re u l that he be allowed to visit the sitekgt the
WTC and view where He requests that the FBI advischim
of any further detai s o t and plight of the passengers and
specifically if as subject to any unusual treatment.also requested that firm with the media[::::::::::::]
telephone conversation with
7
FD~302 Rev. 10-6-95!
FEDERAL BUREAU OF INVESTIGATION9.
Date of transcription O 9 / 1 4 / 2 O O 1
I bepartment of Justice DOJ!
Command Center, Washington D C., work telephone number 02! 514-5000,
was contacted at his residence through the DOJ Command Center. After
being advised of the identity of the interviewing agent and the nature
of the interview, [:::::]provided the following information:
Earlier today at approximately 9:00am, Ted Olson or[::::]
I I called the DOJ Command Center and requested asecurity officer come to Ted Olson's Office. [::::;;]did not receive
the call, but was asked to go to Olson's office. .e information he
I got was that Ted Olson's wife, Barbara Olson, was on a plane that was
hijacked. He was told that the hijackers had knives and the passengers
had been herded to the back of the plane.
He arrived at Ted Olson's office shortly after. Ted Olson
had already received two ! telephone calls from Barbara Olsen.[;::;::]sat and watched the television coverage of the World Trade
en er W rist attack with Ted Olson for approximately ten 0!minutes. E;i:ifffTeft the office before the coverage of the Pentagonbe
plane cras . b7C
After the Pentagon plane crash was reported on the news, he.
went ba office Olsen said to him, the plane isdown." 1f:if:fff:?iif:i] he was very sorry and left the office.
i;;;;:;;1advised that the only information he was given by the
watch of by Ted Olson was that the hijackers had knives and
that the passengers were herded to the back of the plane. This is what
Barbara Olson had told Ted Olson.
ALL IIJFDPJIQTIIIII-I CDIJTAIIJED
I-IEPEII-I I5 TIE-IELASSIFIED ' '
DATE l2llECll]I5 BY E0324 AT.TE;'BEL[iT,.*'CF'E_.-YI'I[|I
mwmwwon 9/ll/O1 M Washington, D;C. telephonically!
nm# 265A-Ny_28Q35Q_3Qg lmdmmm
SsA|:|
d0:#1§q§t_cir§1ins neither recommendations nor conclusions of the ITBI. It is therproperty of the FBI and is lO2inCdd>0ltj1bZ|-$634735
/!.9292 z,>*-r "< _
FD 302 Rev. 10-6-95!
4_
FEDERAL BUREAU OF INVESTIGATION
Date of transcription O 9/ 1 1 / 2 O O 1
Theodore Olson, Solicit ' '
w ' t rviewed at his residence,E:ff:iE:§] After being advised of the identity of the interviewing
agents and the nature of the interview, Olson furnished the following
information.
Barbara Olson, Theodore's wife, was a passenger on American
Flight # 77, departing Dulles Airport at approximately 8:10am or 8:30am
this morning, bound for LAX Airport in Los Angeles, California.
At approximately 9:00am this morning, he did not look at his
watch, one of the women in his office advised him of the terrorist
attack at the World Trade Center WTC! in New York. He went to his
back office and turned on the television. At that time they were
rerunning film of the second plane hitting the WTC.
. At this time onelnif the mmen in his that
Barbara was on the phone. She
did not relay the call from His wife. It was someone else in the
office. At the time he was thanking God that her flight could not have
had enough time to get to New York. He picked up the call from his
wife and spoke for about one ! minute. Barbara told him that her
plane had been hijacked. She said they had knives and box cutters. He
asked if they knew she was on the phone and she replied that they
didn't. Barbara told him that they put the passengers in the back of
the plane. She had been sitting in first class. Olson's call was then
cut off.
After the first call, Olson used his direct line to the
Attorney General, but was unable to reach him, so he called the DOJ
Command Center and requested someone come to his office. He told them
that his wife's plane had been hijacked and gave them the flight
number._ He wanted to pass this information to someone who could
possibly do something.
Shortly after, the same person buzzed him again and said
Barbara was on the phone again. Barbara was put through to him.
Barbara said the pilot had announced that the plane had been hijacked.
She asked Olson what she should tell the captain to do. Olson asked
. ALL IIJFDPIETIDII EURTAINED
- HEPEEII-I If-I LTI'JCLjtS'.E?IFIEII'
DEITE l2llEClDI5 BY ECl32¢l E1T.TlI;BE&T1I_."CPEh-"fI[l|I
Imawmmnm 9/ll/O1 M Falls Church, Virginia '
F|le# 265DNY-280350-302 b6 Date dictated
95A b7C
by ASAC
This document contains neither recommendaons nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency;
FD-302a Rev. 10-6-95!
265DNY-280350-302
CmmwMm0HDJMof Theodore Olson ,On9/ll/O1 p ,P%e .2;
. her for her location. She said they were over homes and asked someone
else in the plane who said they were traveling North East. Olsen told
his wife that two planes had been hijacked and hit the WTC. Barbara
did not seemed panicked. This call was then cut off. She didn't
manifest anything about a crash. Olson then went back to the
television and learned of the crash at the Pentagon.
Barbara did not say anything to describe the hijackers, but
did refer to them as "they". She told him "they" had knives and box
cutters. She did not make any statements about the hijackers stabbing
or slashing the passengers. _
Barbara Olson's cell phone number is 02! 365-5889. Olson
doesn't know if the calls were made from her cell phone or the
telephone on the plane. She always has her cell phone with her.
/
FD-302 Rev. 10-6-95!
92
92
.1.
FEDERAL BUREAU OF INVESTIGATION
V Date of transcription O 9/1 4 / 2 O O 1'
I | I was interviewed
telephonically. After being advised of the identity of the
interviewing agent and the nature of the interview, he provided
the following information:
|:|was asked by the in ld
be good time for agents to interview
about JOSEPH osrocz-92. ed to call back
at l0:00 am on 9/l4/Ol to set up a time which was convenient for[:;;::::::]since they were very busy placing JOSEPH DELUCA's
a airs in order. '
136
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ALL II'IF|:|P.I'I|!:!i.TIEJN CO1-ITAII-JED
HEREIN IS LII-IIILASSIFIED
[FATE lEllZEiEIl6 BY AUG."Ei£iI|T.-*'IIEB.*"fI-DI
mwmgmmon O9/l3/Ol m Greenwood Lake, NY telephonically!
Hk# 265A-NY-280350 Dmemmmm
by SA t
Ré:F%s.doc#r§c|;t_fgLn§iins neither recommendations nor conclusionzogmne FBl.aItOis92 [property of the FBI and is loanedNab aw * I ' I
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RE0% 230 A 0ALL IHFURHATIDK CONTAINED
HEREIN is UNELASHIFIED
DATE l2ll~2EU¬ at 50320 AUCHBAWEEPBHYHU .b¬
b7c
09/16/2001
| l date of birt[:::::::::::}lace of ' ' home addres{::::::]
home telephone '
numbedL New York 11746 was
interviewed at his residence. After being advised of the identity of
the interviewing agents and the nature of the interview, he provided
the following: '
Of MARION BRITTON M. BRITTQN!, a
passenger on United Airlines UA! flight #93 on 9/ll/O1.[:::::::::bid
not know that[:::::::::]was traveling on that flight ' h
contacted by UA, after the crash, regarding obtainingl g |dental records. " ' P6
_ ..o'/C[::::::::1ast spoke with[:::::&;;;;}if]early mid July,
2001, around the time of his birthday. generally only saw
[::::::::::] around holidays. V '
described s: MARION RUTH BRITTON;
white female; born 04/28/48 in Queens, New York; approximately 5'3";
approximately 300 pounds; black wavy hair with a peculiar bald spot
in the back; very poor, soft and chalky teeth; pierced ears; bitten
fingernails; diabetes; home address 880 68th Street Apartment 5K,
Brooklyn, New York 11220; home telephone number 18! 680~7536; and
employed by the United States Census Bureau, New York, New York. M.
BRITTON usually wore a gold, rounded dome shaped ring with arches on
the ring finger of her left hand. She generally wore tent type
clothing and long gold necklaces. She frequently wore a longnecklace with an amethyst stone. [::::::::]was not aware of[::::::::::::]
ever having any broken bones, scars, tattoos or birthmarks.
M. BRITTON has had a boyfriend,
lhas spoken to
09/15/2001 Huntington Station,NY ,
- - A O9/15/2001
26TA_NI_ZQ________SS
SA
#35-13 3021 W57 000000203
265ANY28035O _.b6
. b"/C .
| V | . 09/15/2001 2'
[::::::::]on 09/12/01, 09/13/01 and 09/14/01.| lthat M. BRITTON callad[:::;:;:lrom UA flight #93 on 09/TT7U1 and
advised him that the plane a een hijacked and two passengers hadbeen killed. M. BRITTON told [;;::::1that she borrowed a cell phone '
from another passenger to make e ca l.
|apartment, but
believes a oes. b6
" - . ' b7c
' M. BRITTON began with the U.S. Census Bureau inapproximately 1970. L1 lhad a government
security clearance re ated to her employment. g
r
REQ» #35'I3 000000204
Ib6!
' O9/25/2001
The following pertains to lead control number SF 2442.
57¢ ' I L California,
with telephone number| lwas advised of the identity of
the interviewing Agent and the purpose of the interview.
|:| date of birth is .
The following information pertains to[::::::::::::::::]
LAUREN GRANDCOLAS, who was killed in the crash of United Airlines
Flight 93 on September 11, 2001.
True Name: LAUREN ANN GRANDCOLAS
Maiden Name: LAUREN ANN CATUZZI
Date of Birth: August 31, 1963
276 Knight Drive,
San Rafael, California, 94901Last Known Address:
Telephone Number: 15! 454-9163
Addresses Outside
of the United States: NODQ
Marketing Department at Good
Housekeeping Magazine, San
Francisco, California.Occupation:
Security Clearances: NoneALL IHFSRHATIUH tnnrirmrn
HEREIN IS UNCLASSIFIED
Ncle DATE 12-;1-2005 BY E0324 AUCEE Military Service:
09/25/2001 San Rafael, CA
265ANY280350302i i 1 09/25/2001
.b6special Agent |:Pm1Y AAUECPEHYHH
' REQ- #35-13 -39; [§'ZOQ 000000272
0/e# H
265ANY280350302
Reason For Travel:
Luggage Information:
Method of Payment:
Last Contact:
Ethnicity:
Pertaining to
next of Kin:
Address:
Telephone Number:
Second Home:
, REQ. #35-13
,i.!y
b6
O9/25/2001 b7CZ
Traveled from San Francisco to
Newark, New Jersey to attend
grandmother's funeral. Flight 93
was the return trip to the Bay
Area;
One Green duffle bag Carryeon A
item!
One purse
Credit Card
LAUREN GRANDCOLAS left a message
on her husband's telephone
answering machine at
approximately 6:00 a.m , Pacific
Standard Time on September ll,
2001.
Caucasian
I Iof Lauren
Grandcolas!
I b6
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- Home "
Cellular
000000273
s
I
265ANY280350302
A| I | 09/25/2001 3
Mailing address
for second home:
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Telephone Number I I
for second home:
V im Witness brochures were provided to[:::::::::::::::]
anq |
/
REQ. #3513 000000274
ALL IlI]Flj1:l'l'l§LT:|Jl92T CEII-TFAII-TED
1 HEREIN I3 UIIIIILAESIFIED
DATE l2ll2DU6 ET i'§_TC,.EAT.I.T,-lIIB,"'fl*I£J
265DNY280350SF
CS/mly
.136
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This pertains to lead control number SF 157.
The following investigation was conducted by Special Agent
SA![:::::::::::::]on September 14, 2001:
AT SAN FRANCISCO, CALIFORNIA '
I SAI |telephoned|I
to determine if he
had decided to allow the Federal Bureau of Investigation FBI! to
record Imessage on his answering
machine, which occurred on September ll, 2001, while she traveled on
American Airlines Flight 93 from Newark to San Francisco. The ersonthat answered the telephone was| IAccording to| has so emotional about the recent loss
of he did not want to speak to the FBI. SA| Fdvised
about the'reason why he was calling. | |
e ephone number and promised a return call.
Shortly thereafter, SA eceived a telephone callfrom of LAUREN GRANDCOLAS. < I
mentioned that because| Imessages were so personal to
her family and| Pecided they did not
want the FBI to record the message because it could possibly be
released to the public if the case went to trial.
SA[:::::]mentioned to[::::::]that a San Francisco
Chronicle news column written on Se tember l2 2001 indicated that Itold reporters that message on the
REQ
£!Qg;MJanswering machine was as follows: "We have been hijacked, they are
being kind, I love you." [:::::::]stated that in the recent days
since LAUREN was killed in the airline accident, reporters had been
at [:::::]house in his front and back yard pestering him for a
comment. The press became so intrusive that the police had to be
called. Therefore,[:::::::]wrote a press release concerning LAUREN,
which E::::kead to the press on September 12, 2001. [:::::::] stated
that in his press release there was no mention that LAUREN stated in
her message, "We have been hijacked."[:::::::]said that on the
answering machine message, LAUREN did not mention anything about a
hijacking, therefore, the reporter's story was inaccurate. The
#351s W $2,; 000000172
newspaper article is attached to this i
REQ. #35-13HSEITTI. .
000000173
Call from Linda Gronlunc~J E X 1, v-#!L 4_I' ail ti w_;. __. . I k
essage system. ti minute 1 second!
~>Beep I be
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Voice of Linda Gronlund:
|:| its Lynn. .
Um.
I only have a minute.
Im on Unitedi93 and its been hijacked, uh, by terrorists who say they have a bomb.
Apparently, they, uh, own a couple of planes into the World Trade Center already and »
it looks like theyre going to take this one down as well. .
Mostly, Ijust wanted to say I love you...and... lrn going to miss you... and and B
Please give my love t
sigh!
Mostly, I just love you and I just wanted to tell you that,
I dont know ifIrn going to get the chance to tell you that again or not.
Sigh!
Um .. .
unintelligible!
All my stuff is in the safe. The uh,- the safe is in my closet in my bedroom.
The combination is: you push C for clear and then 0-9-l-3 and then, uh, and then it '
should ...and maybe pound and then it should unlock.
sigh!
I love you and I hope that I can talk to you soon.
Bye. -
Recorded voice: an IitFi:ia:-uirrtnit I3f3I=TTAII=]ED
HEREIN I5 UNCLASSIFIED
9.50 am Tuesday DATE 12-11-zuue BY 50324 AUE.@'EAIC£CP'B,"'tT'HJ
Beep
RE-Q # 35-13 ooooooeze I
DR4+9l4j
F D-302 Rev. I0-6-95!
_1- _
FEDERAL BUREAU OF INVESTIGATION _' b6
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p Date of transcription O 9 / 1 2 / 2 O O 1 '
telephone EEEEE?1I@@@UU@UUUUUU was contacted regarding an Airfonetelephone call received from United Airlinei Elight 93, on September
11, 2001, to her residence telephone number Also presentduring the interview was| I dl After beingadvised of the identities or the interviewing agents an the nature of
the interview, voluntarily provided the following information:[:::%;;;g::::] l roximatel l0 00am on received a telephone cal at app y :
September 11, 2001, from] IHONOR ELIZABETH WAINIO,date of birt . HONOR WAINIO was aboard United Airlines Flight
93, and told that the flight had been hijacked. After several
f persona conversation regarding her fate, HONOR WAINIO toldE?tiiiii:T"theyre going into the cockpit." Immediately thereafter, the
telephone call terminated. HONOR WAINIO did not provide any other
pertinent information regarding the hijackers.
also provided HONOR WAINIO's address 679 Mount yBoulevarg, Watcgung, New Jersey, 07060, home telephone number 908757
1314, and cellular telephone 4434l64897.
ALL IIIIFURJ-LiiTI?JI1I CIIIIJTAIIJED
HEREIN I5 U1-IIILASHIFIED
DATE 12-11-2036 BY E033-£1 AUC,.*EAT.I.T,-TPE,~"'!"I-HT
BJG25502 .302
hwmwwon 9/12/O1 m Catonsville, Maryland
265AWF-222811 _ g
Fil<=# 265D~NY-280350, 265Di-{Ql348lOl_ Date dictated NA
SA
ah-is dg:5rg:ntf§tains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is ioancbté
r g SW1 if "~%o;1 ft..i~:"¢t/-
92
FD-302 Rev. 10-6-95!
. 1 . -
b6
FEDERAL BUREAU OF INVESTIGATION .b7C
_ _ Dale of transcription O 9 / 1 2 / 2 O O 1
I I white female, bornI IofI II QJ I was in ervieweg
L Presentiduring the interview were New York State Police Investiqato IE I Aftereing advised of Ehe identit or Ehe interviewing agents and the natureof the interview,E::::::::::2t:]provided the following information:
Qn Q9/11/9001 :zi- ::r"92nY'r92vj'm:92i'n192/ Q-in :1 m :1 tolnhnna @211
was received by
residence, telephone Jeremy
Logan Glick, male, born , from a telephone onboard United
Airlines Flight #93. Jeremy was supposed to have traveled on
O9/lO/2001; however, a fire at the Newark airport delayed his flight by
a day. Jeremy left his residence in Hewitt, NJ, on 09/ll/2001 for
Newark International Airport to board Flight #93 en route, nonstop, to
San Francisco, CA. Jeremy was presumably carrying only a small,
wheeled, carry-on suitcase and a laptop computer on the flight.I Jeremy
was employed as a sales manager by Vividence, Inc., of San Mateo, CA,
15! 3056l70, was en route to San Francisco for a meeting and was
scheduled to return on O9/12/2001.
ing the call, Jeremy initially spoke|:] and immediatelyA ter giving the telephone to contacte
via her cellular telephone Jeremy first told.[::::::]
that he loved her and then sai a ig #93 had been hijacked by
three "Iranianlooking" males, with dark skin and bandanas ethnic type
as opposed to hippie type! on their heads. One of the males stated
that he was in possession of a bomb ina red box and one was armed with
a knife. Jeremy advised that the plane was approximately one hour out
of Newark and that they were over land, although it felt as if they
were ci ' ' stead of flying straight towards California. Jeremyadvisedtiéifiéifthat the hijackers had herded the passengers into the
rear of t e p ane and told them that if they did not crash into the
World Trade Center, that they were going to blowup the plane. One of
the hijackers then told the passengers to call their loved ones. The
three hijackers then entered the cockpit of the plane. Jeremy advised
I _ ALL IIIIFUPJIATI DIJ CCIZ-ITAII-TED
- HEREIN IS UNCLASSIFIED _
Investigation on O9/12/2001 at Jewett, NY DATE l2ll2II1LJ6 iiiJi:.*t=.=>JiI;i:i~12i,»"mi:r
Fi1¢# 2651]-NY-280350 , Date dictated O9/12/2001
SAby SAI I: geh
agglb's.doc#rgcg£_c<in_l§ins neither recommendations nor coniusiuis of !lje92i*E}[. is the property of the FBI and is loaned
' . 1 I _v-I--4
FD-30221 Rev. 10-6-95!
265D~NY2803SO
Cmmmm0WDJWof__l;;;;;;;;;;;;;;] ,onO9/12/2001 ,m@ _2_
that he was unsure if the hijackers were going to crash or blowup the
plane. _
The entire call lasted approximately fifteen to twenbgminutes. [g::::::]could not hear any unusual sounds in the bacbvczund
of the cal and the connection was extremely clear, "as if he was
calling from the next room." Jeremy was extremely calm, but sounded
very concerned and confused. Jeremy advised that the Captain had not
made any announcements and that the people were scared because they did
not know what was happening.
, Jeremy advised[::g:::;]that other passengers had contacted
their wives and husbands an as ed if it were true that people were
crashing planes into the World Trade Center. | |
had been watching news coverage of the events on the television and
were aware that at least one plane had crashed into the World Trade
Center, but neither o ers had fallen at the time of Jeremy'scall. Jeremy advisedT:iEf:¬frthat he and four other male passengers .were contemplating "rushin " the hijackers and asked[::;:;::]if thatwas okay with her. [:::::fgtold Jeremy that she did no now if that
was okay and asked Jeremy 1 any of the hijackers had guns, to which
Jeremy replied they did not.
' In a joking manner, as if ease[:::::;::]concern, Jeremy
advised that he and approximately four other ma e passengers were
"going to get the butter knives." Jeremy then, seriously, told
that he and the other males were organizing to "rush" the hijackers.
Jeremy told that he loved her and_asked her not to hangup thetelephone. [::::::]
remained on the phone for a few minutes then handedthe telep one o I
ii - '
REQ- #35-13 000000164
i
FD-302 Rev. 10-6-95!
. 1 _ - .
FEDERAL BUREAU OF INVESTIGATION
iii IHFURHATIDK CONTAINED
EEPEIH is untiissirirn
IZATE 3.2_ll-2096 BY 50324 AT.TC,~BAI|I_rCPE_f{}H-I Dare of transcription 0 9 / 12 / 2 0 0 1
Lead Control Number CE40
o b r . described as a white male date f i thF__________L----jSoEial_Se4urity Account Number employed
as a Pilot for U.S. Airways, residing at
Greensboro, North Caroli ne numqggggggfff interviewed by Rand SAat his residence After being advise of the i
the interviewing agents, and the nature of the interview,
provided the following information concerning his telephone
conversation with his now deceased wife while aboard United Flight 93.
[::::::::]advised that on September 11, 200l[:::::::::] SANDRA
BRADSHAW, was aboard United Flight 93 as a stewardess. Between the 'time[a£_9;3_a_nL]to 10:00 a.m.,[::::g:::]received a telephone callfrom residence in Greens oro, North Carolina. SANDRA
BRADSHAW asked] |if he was aware of what was going on.
[:::::::::}esponded he was watching television and was aware, SANDRA
BRADSHAW then advised her airplane had also been hijacked. kg
1:7 "SANDRA BRADSHAW informed[:::::::::::]that three hi ackers _ J
were on the airplane. All were sitting at the front of the plane and
possessed knives. SANDRA was able to observe one of the hijackers who
' ' k f f l Sh b d th' ' d' d l was sitting at the bac o irst c ass. e o serve is in ivi ua
from behind and described him as being a little u with li ht darkskin, who looked Islamic. SANDRA also informed E:i:::::;:;jthe
hijackers had placed red bands on their heads an were a e front ofthe airplane. BRADSHAW stated he took[::::::::::]description of red
bands to mean red bandannas. .
SANDRA and Ti:2iiiiji7fj were at the back of the airplane
while she was calling During her call, SANDRA assumed the
airplane crew was still in the cockpit and in control, however, the
three hijackers were also at the front of the plane. SANDRA's view was
obstructed by the first class curtain, which revented her from clearlyseeing all the hijackers. SANDRA informed [:i:::::::::]he passengers
at the back of the plane were discussing how o over power the three
~ hijackers. The suggestion was made to take scalding water from the
Imwwmmnm O9/12/Ol m Greensboro, NC .
File # 2 6 - " -' Date d1Cll1[B[i O /O 1 SA 4 A
i by ss DDA: jgb
FD-302:1 Rev. 10-6-95!
265DCE280350CE
Cmmwmm0WDJm0f__4 | ,OnO9/12/Q1 ,P%¢ 2
lavatories itch it on the hijackers and jump them. SANDRA theninformed[:::i;:;;:::]that everyone was runnin to first class and shehad to go. lS point SANDRA hung up anq[?:::::::]never hbgrd from
| |aqain- - bvc
I believes SANDRA was calling him from a GTE telephone
which was mounted on the back of an airplane seat. The connection wasnot good, and thus [:::::::]could not hear an nd conversationsor noise. Mostly, heard air noise. t:?ijfii2Testimated the
call from SANDRA lasted five to ten minutes in length, and included
discussions between them about their family. During the conversation,
SANDRA also mentioned the plane had turned back and they were currently
located over a big river.
Following his conversation with l
A immediately called United Airlines in Newark, New Jerse and informed
them of his conversation with his wife. Later, also spoke toFBI Chicago Special Agent [::::::::::] phonetiJg;::::::fj
[:;::::::]expressed a willingness to meet with the FBI again
if the nee arose. '
REQ- #35-13 000000152
K,