Frontline Talent of the Future Initiative 2024

Page 9 of 18 · WEF_Frontline_Talent_of_the_Future_Initiative_2024.pdf

9Talent Development Build distinctive Frontline capabilities for Operators and Supervisors Talent Capabilities Continuous learning is part of the organizations culture, and learning journeys are tied to business needs. Partnership with universities, schools, and technical programs develop tailored curricula. Promotes career growth through cross training, rotation, and mentorship programs; individual sites develop teaching capabilities through ‘train the trainer’ and on -the-job training. The company has a clear skill matrix and understands how it maps to development, providing opportunities for operators to work their way into more senior roles. It also provides tuition reimbursement options for higher learning. What Best -In-Class Looks Like Western Digital builds a leadership essentials program - Thailand Facing challenges in finding and hiring talent with the right skill set, the company collaborated with a university to develop a multidisciplinary curriculum for its employees optimized to develop skills for digitized manufacturing, with competencies in areas such as software, database, ML/AI, and advanced mathematics. Western Digital co -designed specialized tools such as IIoT sensors and software for frontline upskill/reskill training in conjunction with universities and suppliers, enhancing workforce competency & labor productivity. Participating professors provide onsite training, and participating employees can earn academic credit toward a degree. Through this initiative, Western Digital has increased its frontline workers trained in IIoT fundamentals by 49% while boosting the number of employees promoted due to upskilling and reskilling by 26.8%. Aramco implements gamified training – Saudi Arabia Aramco designed a gamified training program to improve training while addressing workforce safety and process skills gaps among a site’s young workforce. The program provides an immersive, multi - player, collaborative space offering 60+ certified courses covering operational requirements as well as elements of leadership, onboarding, safety, and wellbeing. The investment allowed for a 43% reduction in OpEx cost by reducing the need for training -related travel and in -person training sessions. The training enables operators and technicians to safely and successfully perform preventive maintenance to essential equipment under rigorous conditions, simulating real life scenarios that cannot be replicated in a classroom environment, and without having to shut down production. The initiative has improved maintenance technician competency, reducing the maintenance backlog by 11%. Examples from our Pilot Participants
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