Frontline Talent of the Future Initiative 2024
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9Talent
Development
Build distinctive Frontline
capabilities for Operators and
Supervisors Talent Capabilities
Continuous learning is part of the organizations culture, and learning journeys are tied to business needs.
Partnership with universities, schools, and technical programs develop tailored curricula. Promotes career growth
through cross training, rotation, and mentorship programs; individual sites develop teaching capabilities through
‘train the trainer’ and on -the-job training. The company has a clear skill matrix and understands how it maps to
development, providing opportunities for operators to work their way into more senior roles. It also provides tuition
reimbursement options for higher learning. What Best -In-Class Looks Like
Western Digital builds a leadership essentials program
- Thailand
Facing challenges in finding and hiring talent with the
right skill set, the company collaborated with a
university to develop a multidisciplinary curriculum for
its employees optimized to develop skills for digitized
manufacturing, with competencies in areas such as
software, database, ML/AI, and advanced
mathematics. Western Digital co -designed specialized
tools such as IIoT sensors and software for frontline
upskill/reskill training in conjunction with universities
and suppliers, enhancing workforce competency &
labor productivity. Participating professors provide
onsite training, and participating employees can earn
academic credit toward a degree. Through this
initiative, Western Digital has increased its frontline
workers trained in IIoT fundamentals by 49% while
boosting the number of employees promoted due to
upskilling and
reskilling by 26.8%. Aramco implements gamified training – Saudi Arabia
Aramco designed a gamified training program to
improve training while addressing workforce safety
and process skills gaps among a site’s young
workforce. The program provides an immersive, multi -
player, collaborative space offering 60+ certified
courses covering operational requirements as well as
elements of leadership, onboarding, safety, and
wellbeing. The investment allowed for a 43% reduction
in OpEx cost by reducing the need for training -related
travel and in -person training sessions. The training
enables operators and technicians to safely and
successfully perform preventive maintenance to
essential equipment under rigorous conditions,
simulating real life scenarios that cannot be replicated
in a classroom environment, and without having to
shut down production. The initiative has improved
maintenance technician competency, reducing the
maintenance
backlog by 11%. Examples from our Pilot Participants
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